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David Mainville, CEO of Navvia lead this interactive workshop and discussed:
- What’s wrong with today's Service Management programs?
- Positioning and selling the value of your Service Management program in Business Terms
- Identifying opportunities for improvement by soliciting feedback directly from your users
- Getting everyone on the same page by designing, documenting and communicating what needs to be done
- Continually improving your value to the Business
For more great content please visit: http://navvia.com/resources/