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Socrates and Lean Six Sigma
The Art of Driving Retention & Fun
Introductions
Tracy ORourke Elisabeth Swan
The Socratic Method
• How We Learn – Benedict Carey
• Techniques to improve both recall and retention
• Based on a number ...
Techniques
• Tests or “Retrieval Practice”
• Random review
• Level of difficulty
Techniques
• Immediate recall
• Forgetting helps
• Snooze you win
• Use it or Lose it
Quiz
Okay – name as many of the techniques you just
heard about in the next 2 minutes…
GO!
Results
• How many and which ones did you remember? Why?
• Think about these techniques later today, see if you
recall oth...
Who Is This?
Does creative genius come from
knowing all of the answers?
Or in asking
profound questions?
A Profound Question Is…
One that challenges assumptions, considers
new possibilities, and has potential to serve
as a cata...
Why Do We Stop Asking “Why?”
Why do we have to
wait for the photo?
Creative Genius That Started With “Why?”
Why do I have to listen to all
the voicemails to find the one
that I really need?
Creative Genius That Started With “Why?”
If they can put a man on the
moon, why can’t I
make a better foot?
Creative Genius That Started With “Why?”
Round
1
Round
2
Round
3
And the winner is...
In Summary
Think like a child…
Bring creativity, laugher and games back…
Make it a safe environment to ask questions again.
Socrates and Lean Six Sigma: The Art of Driving Retention & Fun by Tracy O'Rourke & Elisabeth Swan - GoLeanSixSigma.com
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Socrates and Lean Six Sigma: The Art of Driving Retention & Fun by Tracy O'Rourke & Elisabeth Swan - GoLeanSixSigma.com

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ASQ Lean and Six Sigma Conference, March 2-3, 2015

Socrates and Lean Six Sigma - The Art of Driving Retention and Fun

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Socrates and Lean Six Sigma: The Art of Driving Retention & Fun by Tracy O'Rourke & Elisabeth Swan - GoLeanSixSigma.com

  1. 1. Socrates and Lean Six Sigma The Art of Driving Retention & Fun
  2. 2. Introductions Tracy ORourke Elisabeth Swan
  3. 3. The Socratic Method • How We Learn – Benedict Carey • Techniques to improve both recall and retention • Based on a number of independent studies • Some intuitive, some not…
  4. 4. Techniques • Tests or “Retrieval Practice” • Random review • Level of difficulty
  5. 5. Techniques • Immediate recall • Forgetting helps • Snooze you win • Use it or Lose it
  6. 6. Quiz Okay – name as many of the techniques you just heard about in the next 2 minutes… GO!
  7. 7. Results • How many and which ones did you remember? Why? • Think about these techniques later today, see if you recall others • Wake up tomorrow and see if you recall even more (percolation)
  8. 8. Who Is This?
  9. 9. Does creative genius come from knowing all of the answers? Or in asking profound questions?
  10. 10. A Profound Question Is… One that challenges assumptions, considers new possibilities, and has potential to serve as a catalyst for action and change.
  11. 11. Why Do We Stop Asking “Why?”
  12. 12. Why do we have to wait for the photo? Creative Genius That Started With “Why?”
  13. 13. Why do I have to listen to all the voicemails to find the one that I really need? Creative Genius That Started With “Why?”
  14. 14. If they can put a man on the moon, why can’t I make a better foot? Creative Genius That Started With “Why?”
  15. 15. Round 1
  16. 16. Round 2
  17. 17. Round 3
  18. 18. And the winner is...
  19. 19. In Summary Think like a child… Bring creativity, laugher and games back… Make it a safe environment to ask questions again.

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