The end game is customerloyalty.Built on years of experience with 20+ operatorsacross the globe, SelfCare is a compelling ...
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Mobile SelfCare 1-pager

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Mobile SelfCare 1-pager

  1. 1. The end game is customerloyalty.Built on years of experience with 20+ operatorsacross the globe, SelfCare is a compelling customerservice tool full of valuable business intelligence thatenables operators to deliver better products, servicesand support to their existing client base. SelfCare helps you Reduce call center costs Reduce inbound calls and emails through effective self-service. Minimize churn rate Improve customer satisfaction by providing help anytime, anywhere. Increase revenue Enable customers to easily reconfigure plans and purchases additional services. Brand differentiation Deliver various types of value-added services into the app. Choose the version of SelfCare that best meets your needs. Features & Services Customizable (Logo, font, background, color scheme, splash screens)   Business analytics and usage   View monthly postpaid usage (Billed & unbilled)   Check prepaid balance   Top-up prepaid account   View calling and data plan prices   Sharing & social media (Facebook, Twitter, etc.)   View & pay bill on-the-go Web view In-app view Configure services (Add & remove)  Locate operator stores  Up-sell / cross-sell products & services  Push notifications (Offers, payment notification, billing reminders, etc.)  Integrate existing services (e.g. Loyalty services, app store, etc.)  Display 3rd party content (e.g. Latest news, weather, etc.) 

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