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REVISIONHow to take the lead ?How to break the ice ?How to maintain a conversation ?Tips for tip-top listening.
Chapter 7 :Prevent Pauses with Preparation1. Don’t Let Old Acquaintances BeForgotten. -- nature of the occasion and people...
2. Getting a History Lesson   -- background & history of the      people   • What got you interested in…… ?   • Wh a t b r...
3.   Ask “Interview” Questions      --- person, event , situation• Wh a t d o y o u e n j o       y mo s t  a b o u t t h ...
4. Nonverbal Part of the Conversation   -- pay attention to the speaker   -- ask appropriate questions   -- pay attention ...
6. Limelight Etiquette    -- public venue    -- easy, positive, light information    -- off-limit subjectsEg . Va c a t i ...
7. Speak No Evil• Pe    r   s   o   n   a   l  mi    s   f   o   r   t   u n e s ,  p a   r   t   i   c   u   l a r l y  c...
8. Sincere & Perfect Compliment   (a) appearance,       eg. hairstyle, clothing, jewelry  • Wh a t        a n u n u s u a ...
8. Sincere & Perfect Compliment   (b) possessions       eg. home, new car, cup  • Th i s i s a       g r e a t    c u p o ...
8. Sincere & Perfect Compliment    (c) behaviours• I a p p r e c i a t e h o w  o r g a n i z e d y o u a r e  f o r o u r...
9. FORM      (a) Family• T   e   l l me a b o u t y o u r  f   a   mi l y . D o e s  e   v   e r y o n e l i v e i n  t   ...
9. FORM    (b) Occupation• Wh a t g o t y o u i n t o  y o u r c u r r e n t  j o b /b u s i n e s s ?• Wh    a   t  a r e...
9. FORM    (c ) Recreation• Ho w d o y o u s p e n d  y o u r l e i s u r e t i me ?• Wh a t ’s b e e n y o u r  f a v o u...
9. FORM    (d) Miscellaneous• Ha v e y o u s e e n a n y   g o o d mo v i e s  l a t e l y ?• Wh a t d o y o u t h i n g  ...
Chapter 8 : Conversational Killers 1.   The Interrogator      -- Ask open ended questions 2.   The Braggart      -- Redire...
Chapter 8 : Conversational Killers5.   The Interrupter     -- Exit immediately      -- Change the uncomfortable topic righ...
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Power of mtg people chap 7 & 8

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Power of mtg people chap 7 & 8

  1. 1. REVISIONHow to take the lead ?How to break the ice ?How to maintain a conversation ?Tips for tip-top listening.
  2. 2. Chapter 7 :Prevent Pauses with Preparation1. Don’t Let Old Acquaintances BeForgotten. -- nature of the occasion and people • Bring me up to date on ….. • Wh a t h a s y o u r y e a r b e e n ? • Wh a t ’s n e w w i t h t h e f a mi l y ?
  3. 3. 2. Getting a History Lesson -- background & history of the people • What got you interested in…… ? • Wh a t b r o u g h t y o u t o l o c a t i o n ? • Wh o g a v e y o u t h e i d e a f o r t h i s b u s i n e s s ?
  4. 4. 3. Ask “Interview” Questions --- person, event , situation• Wh a t d o y o u e n j o y mo s t a b o u t t h i s t i me o f t h e y e a r ?• Wh a t g o t y o u i n v o l v e d i n t h i s o r g a n i s a t i o n /e v e n t ?• Wh a t h a s b e e n y o u r mo s t i mp o r t a n t w o r k e x p e r i e n c e ?
  5. 5. 4. Nonverbal Part of the Conversation -- pay attention to the speaker -- ask appropriate questions -- pay attention to body language5. Ordinary People -- common topics eg bills, kids, hobbies, vacations -- extraordinary experience
  6. 6. 6. Limelight Etiquette -- public venue -- easy, positive, light information -- off-limit subjectsEg . Va c a t i o n• S o me t h i n g a b o u t y o u r s e l f• Of f e r n e w t o p i c• Ot h e r s c a n s h a r e e x p e r i e n c e s
  7. 7. 7. Speak No Evil• Pe r s o n a l mi s f o r t u n e s , p a r t i c u l a r l y c u r r e n t o n e s• Co n t r o v e r s i a l s u b j e c t s• Go s s i p• An y t h i n g n e g a t i v e
  8. 8. 8. Sincere & Perfect Compliment (a) appearance, eg. hairstyle, clothing, jewelry • Wh a t a n u n u s u a l t i e . VS • T h a t ’s a g r e a t t i e . I t s u n u s u a l d e s i g n r e a l l y s e t s i t a p a r t . I
  9. 9. 8. Sincere & Perfect Compliment (b) possessions eg. home, new car, cup • Th i s i s a g r e a t c u p o f c o f f e e . VS • I l o v e t h e r i c h n e s s o f I n d o n e s i a n S u ma n t r a , a n d
  10. 10. 8. Sincere & Perfect Compliment (c) behaviours• I a p p r e c i a t e h o w o r g a n i z e d y o u a r e f o r o u r me e t i n g s . I t ma k e s i t e a s y t o g e t t h e wo r k d o n e .• I t mu s t h a v e t a k e n a l o t o f c o u r a g e t o
  11. 11. 9. FORM (a) Family• T e l l me a b o u t y o u r f a mi l y . D o e s e v e r y o n e l i v e i n t h e a r e a ?• Wh a t d o y o u l i k e b e s t a b o u t b e i n g a f a t h e r o r mo t h e r ?
  12. 12. 9. FORM (b) Occupation• Wh a t g o t y o u i n t o y o u r c u r r e n t j o b /b u s i n e s s ?• Wh a t a r e s o me o f t h e t o u g h e s t c h a l l e n g e s i n y o u r f i e l d ?
  13. 13. 9. FORM (c ) Recreation• Ho w d o y o u s p e n d y o u r l e i s u r e t i me ?• Wh a t ’s b e e n y o u r f a v o u r i t e v a c a t i o n ?
  14. 14. 9. FORM (d) Miscellaneous• Ha v e y o u s e e n a n y g o o d mo v i e s l a t e l y ?• Wh a t d o y o u t h i n g a b o u t t h e e c o n o my ?
  15. 15. Chapter 8 : Conversational Killers 1. The Interrogator -- Ask open ended questions 2. The Braggart -- Redirect the conversation 3. The One-Upper -- Tough to topple 4. The Monopolizer -- surrender if boss, client, mother-in-law -- for host, invite guest into the dialogue
  16. 16. Chapter 8 : Conversational Killers5. The Interrupter -- Exit immediately -- Change the uncomfortable topic right away6. The Poor Sport -- Answer a closed –ended questions as if had been open-ended7. The Know-It-All -- What is your opinion ?8. The Advisor -- Listen , empathy, compassion

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