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Modern Quality Thoughts About Quality Reviews


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Modern Quality Thoughts About Quality Reviews

  1. 1. Modern Quality Thoughts About Quality Reviews Fritz Scheuren NORC University of Chicago
  2. 2. Glad to be here Among Friends <ul><li>Bring considerable Experience in Statistics and Data Quality </li></ul><ul><li>Several Years of Knowledge of Armenia but still have Narrow Role </li></ul><ul><li>Review the Work Processes of National Statistics Service </li></ul><ul><li>Collaborating with Local Counterpart, EDRC </li></ul>
  3. 3. Modern Quality Review? <ul><li>Affirm Good Work </li></ul><ul><li>Do Systems Thinking </li></ul><ul><li>Offer Solidarity, Not Criticism </li></ul><ul><li>Support “Kaisen” Improvements </li></ul><ul><li>Achieving “Self- Control” </li></ul><ul><li>Everyone’s Goal is Fitness for Use </li></ul>
  4. 4. Affirming Good Work <ul><li>Success Must be Systematic </li></ul><ul><li>Process Reproducible </li></ul><ul><li>Respectful of Human Dignity </li></ul><ul><li>Transparent </li></ul><ul><li>Understandable </li></ul><ul><li>Efficient </li></ul>
  5. 5. Role of Quality Review <ul><li>Traditionally Review-in Quality </li></ul><ul><li>Rework the Order of the Day </li></ul><ul><li>There are 3 Quality Activities </li></ul><ul><li>Prevention, Detection, Repair </li></ul><ul><li>Modern Emphasis is Prevention </li></ul>
  6. 6. Quality and Cost 2 Worlds
  7. 7. World Bank Recognition of NSS <ul><li>NSS Has Been Rightly Praised </li></ul><ul><li>Its ISLS Survey is World Class </li></ul><ul><li>Not the Time to Hold the Gains </li></ul><ul><li>Need is to Keep Getting Better </li></ul><ul><li>More Systematically, Uniformly </li></ul>
  8. 8. Do NSS Systems Thinking? <ul><li>Hard for an Outsider to See System </li></ul><ul><li>The Work is Not Transparent Because of Confidentiality Concerns </li></ul><ul><li>Official Statisticians Generally Not Understood, Not just at NSS </li></ul><ul><li>Lack of Resources can lead to Slowness </li></ul><ul><li>Results and People Not Appreciated </li></ul>
  9. 9. NSS Can Improve Its Systems! <ul><li>Adopt Kaisen Thinking </li></ul><ul><li>Household Relisting </li></ul><ul><li>Refusals and Noncontacts </li></ul><ul><li>Examining Substitutions </li></ul><ul><li>Estimation (Raking) </li></ul><ul><li>Metadata Improvements </li></ul>
  10. 10. Review Work That Lies Ahead <ul><li>Teaming With EDRC and NSS </li></ul><ul><li>Both Process and Product Quality will be Regularly Examined </li></ul><ul><li>Kaisen Improvements, as illustrated Already, are Expected </li></ul><ul><li>Ask us back in a Year to find out What Happened? </li></ul>
  11. 11. Thank You