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Extracting Wealth From Works Management Data

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Published on

RIMS Forum - 20 March 2013
Scott Vereviis - AME Ltd

Published in: Technology
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Extracting Wealth From Works Management Data

  1. 1. Analysing the Wealth of Works Management Data - WhgDC Presented by: Scott Verevis of Asset Management Engineers
  2. 2. Content• Creating Wealth – What have we Done – Works Management Process – What Wealth has been gained • Maintenance Achievement • Performance Management • A Few Home Truths• Getting Wealthier – Where to Next – More Wealth from Works Management Data • Tracking Changing Nature of Defects • Network Health Knowledge • Setting Maintenance Targets • Stop, Stand Back. Will this help increase our wealth?14/02/2013 2
  3. 3. Creating Wealth• Works Management Process – Defining Process and Ownership - Engineering 101?14/02/2013 3
  4. 4. Creating Wealth - Cont.• What Wealth has been gained – Maintenance Achievement, some simple stuff yet the wealth in knowledge being gained is invaluable14/02/2013 4
  5. 5. Creating Wealth - Cont.• What Wealth has been gained – Common Systems Approach - Single common process and systems approach. Data is robust and can be compared across the networks and contracts. – Feedback Loop – Contractors work crews are given this data on a monthly basis. This provides visibility to the guys on the ground that what they are doing matters. We care. – Clarity on Buying Services – The analysis is starting to provide clarity on what we are buying in terms of Service. • Edge Break LS, not featuring but is a known problem? Do we have this right? • Looks like we have an EMP issue. Can we find a better way to deal with this?14/02/2013 5
  6. 6. Creating Wealth - Cont. Contract ZZZZZ Performance Scoring Sheet• What Wealth has been gained Monthly Performance Score July 2012 - June 2013 Contractor Name: YYYYYYY WDC Road Maintenance – Performance Management Month July Score 21 Performance Payment $2,884.62 • A significant amount of the August September 42 74 $0.00 $0.00 October 18 $3,461.54 performance system is based on Year 1 November 15 $4,038.47 December 25 $2,115.40 the Works data January 25 $2,115.40 February 8 $5,000.00 • This process has highlighted to March April our contractors what is important May June to WDC Contract ZZZZZ Monthly Performance Score • Our Contractors are actively DOWN = GOOD PERFORMANCE 80 70 involved in shaping this with us 60 50 • Our Team understands what is 40 30 required our Contractors are 20 10 clear on what is required 0 • This has driven a change in behaviours Score Complying Contract Year Investigate Performance Review 14/02/2013 6
  7. 7. Creating Wealth - Cont.• What Wealth has been gained – A Few Home Truths • Tradition - Traditional Maintenance Contract. New thinking. No change in in the terms of the delivery. • Great Expectations - We set some great expectations. Some of these have been achieved some if these we have had to rethink. • Measure Once Cut Twice! – To measure is to understand, to understand is in some case is to be surprised. 4578 Pot holes in 8 months. And we expect 48hr turn around for repair? Response Times analysis has told us something else. • Cards on The Table - This has resulted in some robust discussion with our Contractors. Why did this robust discussion occur?14/02/2013 7
  8. 8. Creating Wealth - Cont.14/02/2013 8
  9. 9. Creating Wealth - Cont.• What Wealth has been gained – The WDC team and our Contractors are clear on what is important to delivery of our vision. – We are gaining appreciation of what we are asking for. – We are understanding better, the true Cost Of Ownership. – We are becoming a knowledgeable owner – Our Suppliers in turn can become more knowledgeable14/02/2013 9
  10. 10. Getting Wealthier• More Wealth from Works Management Data – Tracking Changing Nature of Defects • Analysing how defects are moving through the priority system – Network Health Knowledge • Developing a Maintenance Health Dashboard based on key maintenance defects – Setting Maintenance Targets • Using Achievement data in relation to condition and Renewal programmes to start to set Annual Pavement Maintenance Achievement targets – Continuous Improvement – Stop, Stand Back. Will this help increase our wealth?14/02/2013 10
  11. 11. Getting Wealthier• THANK YOU• QUESTION?14/02/2013 11

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