Sample content Week 4 DQs What are the implications of technology on internal communications and external communications? Provide an example of technology aiding the communication process. Provide an example of technology hindering the process. The process of communicating within or inside an organization is called internal communication and when the company speaks to their customers or to the audience outside the company, then it is called external communication. Communication tools for both audiences are different. For internal communications, the company can make use of different means like phones, emails, intranet and even pagers. Through these tools, communication is easier to do and doesn’t need much ado- just wanted the message to be sent across. Unlike presentations and communications with external audience, the preparation is much heavier because there will be a need to prepare like power points, making conference calls and video conferences especially if the peo