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E mailing with First Class

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E mailing with First Class

  1. 1. FIRST CLASS E-MAIL USE AND E-MAIL ETIQUETTE TECHNOLOGY WITH MS. PIRTLE JANUARY 2012
  2. 2. REVIEW: WHAT IS AN E-MAIL CLIENT? <ul><li>The software program on your computer that enables you to send, receive, and work with your e-mail. </li></ul><ul><li>Examples of e-mail clients are First Class, and Microsoft Outlook </li></ul>http://office.microsoft.com/en-us/help/demystify-e-mail-terms-and-get-on-with-your-life-HA001077990.aspx January 2012
  3. 3. NEVER E-MAIL A <ul><li>Credit Card number </li></ul><ul><li>Social Security number </li></ul><ul><li>Phone number </li></ul><ul><li>Home Address </li></ul>January 2012
  4. 4. PARTS OF AN E-MAIL January 2012
  5. 5. RECIPIENT LINE <ul><li>Clicking on the “to” button will bring up the First Class Directory. </li></ul><ul><li>All First Class e-mail addresses that you are permitted to sent to will appear. </li></ul>January 2012
  6. 6. CC (CARBON COPY) LINE <ul><li>Use when you want your e-mail to go to one or more additional people </li></ul><ul><li>The original recipient will be able to see who else is receiving your e-mail </li></ul>January 2012
  7. 7. BCC (BLIND CARBON COPY) LINE January 2012 <ul><li>Considered a courtesy to use when you want your e-mail to a list of people. </li></ul><ul><li>Keeps their e-mail addresses confidential </li></ul><ul><li>May be used when you do not want the original recipient to be aware that you are sending to an additional person-use extreme caution! </li></ul>
  8. 8. SUBJECT LINE <ul><li>Best subject lines summarize: </li></ul><ul><ul><ul><li>What you expect, “I need directions to the party” </li></ul></ul></ul><ul><ul><ul><li>What you offer, “The notes from last week’s history lecture” </li></ul></ul></ul><ul><ul><ul><li>The purpose of the e-mail “My Ideas for the 2012 Yearbook” </li></ul></ul></ul><ul><li>Avoid phrases that might get filtered as spam, such as: </li></ul><ul><ul><ul><li>“ Urgent! </li></ul></ul></ul><ul><ul><ul><li>“ Justin, you’ve got to read this…” </li></ul></ul></ul>January 2012
  9. 9. A COUPLE OF TWEAKS <ul><li>By default, in First Class, the subject line of your e-mail is above the recipient line. </li></ul><ul><li>But this is not typically how an e-mail should appear </li></ul>January 2012 Here’s how to fix this….
  10. 10. Change to … open Preferences: (Optional) January 2012
  11. 11. LOG OFF, LOG BACK ON… Your subject line is now properly placed January 2012
  12. 12. ATTACHMENTS <ul><li>When composing an email message, files can be attached and sent to other recipients. </li></ul><ul><li>Types of file attachments: </li></ul>January 2012 <ul><ul><li>.gif </li></ul></ul><ul><ul><ul><li>Drawing </li></ul></ul></ul><ul><ul><li>.exe </li></ul></ul><ul><ul><ul><li>Program/Application </li></ul></ul></ul><ul><ul><li>.zip </li></ul></ul><ul><ul><ul><li>Compressed file-if e-mailing >1 MB) </li></ul></ul></ul><ul><ul><li>doc or .docx </li></ul></ul><ul><ul><ul><li>Word file </li></ul></ul></ul><ul><ul><li>xls or .xlsx </li></ul></ul><ul><ul><ul><li>Spreadsheet </li></ul></ul></ul><ul><ul><li>.ppt or .pptx </li></ul></ul><ul><ul><ul><li>.Presentation </li></ul></ul></ul><ul><ul><li>.jpg </li></ul></ul><ul><ul><ul><li>Photograph </li></ul></ul></ul>
  13. 13. FORWARDING <ul><li>Use caution </li></ul><ul><li>Remember, whatever you forward could be forwarded to everyone! </li></ul><ul><li>Avoid forwarding chain letters </li></ul><ul><li>Check for hoaxes: </li></ul><ul><ul><ul><ul><li>Snopes.com </li></ul></ul></ul></ul><ul><ul><ul><ul><li>hoax-slayer.com/ </li></ul></ul></ul></ul>January 2012
  14. 14. REPLY OPTIONS Important! If you just click Reply the original message will not be included. Be sure to click Reply With Quote January 2012
  15. 15. WRITING YOUR MESSAGE <ul><li>Avoid fancy fonts and bright colors </li></ul><ul><li>Keep messages short and to the point </li></ul><ul><li>Avoid flaming! </li></ul><ul><li>Consider the purpose—formal or informal? </li></ul><ul><li>Proofread </li></ul><ul><li>Always use spell and grammar check </li></ul>January 2012
  16. 16. FLAMING <ul><li>Sending or receiving an e-mail message that is mean, hot-tempered, curt, or not-so-polite. </li></ul><ul><li>It raises your hackles and gets under your skin </li></ul><ul><li>And unfortunately, it's contagious.* </li></ul><ul><li>If something angers you, do *not* hit reply right away—take some time to cool off. </li></ul>http://office.microsoft.com/en-us/help/demystify-e-mail-terms-and-get-on-with-your-life-HA001077990.aspx January 2012
  17. 17. EMOTICONS <ul><ul><li>Use to prevent your words from being misunderstood </li></ul></ul><ul><ul><li>Not appropriate in formal situations </li></ul></ul><ul><ul><li>:) </li></ul></ul><ul><ul><ul><li>Smile </li></ul></ul></ul><ul><ul><li>>:[ </li></ul></ul><ul><ul><ul><li>Frown </li></ul></ul></ul><ul><ul><li>;-) </li></ul></ul><ul><ul><ul><li>Wink </li></ul></ul></ul><ul><ul><li>:P </li></ul></ul><ul><ul><ul><li>Sticking tongue out, joking </li></ul></ul></ul><ul><ul><li>>:-o </li></ul></ul><ul><ul><ul><li>Surprise, shock </li></ul></ul></ul><ul><ul><li>>: </li></ul></ul><ul><ul><ul><li>Skeptical, undecided </li></ul></ul></ul><ul><ul><li>:-X  </li></ul></ul><ul><ul><ul><li>Sealed lips, embarrassed </li></ul></ul></ul><ul><ul><li>*0/* </li></ul></ul><ul><ul><ul><li>Cheerleader </li></ul></ul></ul>January 2012
  18. 18. ACRONYMS January 2012 <ul><li>ASAP </li></ul><ul><ul><li>As soon as possible </li></ul></ul><ul><li>B/C </li></ul><ul><ul><li>Because </li></ul></ul><ul><li>F2F </li></ul><ul><ul><li>Face to Face </li></ul></ul><ul><li>FYI </li></ul><ul><ul><li>For Your Information </li></ul></ul><ul><li>IMHO </li></ul><ul><ul><li>In my humble opinion </li></ul></ul><ul><li>J/K </li></ul><ul><ul><li>Just Kidding </li></ul></ul><ul><li>KIT </li></ul><ul><ul><li>Keep in touch </li></ul></ul><ul><li>LOL </li></ul><ul><ul><li>Laugh Out Loud </li></ul></ul><ul><li>Use only in very informal conversations </li></ul><ul><ul><li>Friends </li></ul></ul><ul><ul><li>Possibly family </li></ul></ul>
  19. 19. SPAM <ul><li>Spam is unsolicited commercial e-mail. </li></ul><ul><li>It can contain viruses </li></ul><ul><li>Only open e-mails that come from people you know </li></ul><ul><li>Never open a suspicious looking e-mail </li></ul>January 2012
  20. 20. QUESTIONS? January 2012

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