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Rummler Final slides

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These are slides for a presentation in a graduate level class in the Instructional Systems program at Florida State University

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Rummler Final slides

  1. 1. Geary A. Rummler, PhD <br />What we will cover:<br /><ul><li>Geary’s Background
  2. 2. Performance Improvement Model
  3. 3. Nine Performance Variables
  4. 4. 14-Step Performance Improvement Process
  5. 5. Tools used in the Performance Improvement Process
  6. 6. Rummler’s Model of the Human Performance Systems and the Factors that Affect it</li></li></ul><li>Rummler’s Career<br />
  7. 7. Rummler believed it was all about improving performance<br />
  8. 8. Performance – Key Issue for Business<br />Manage the white spaces<br />
  9. 9. 3 Levels of Performance Improvement Model<br />“Organizations are systems, and people are only as good as the systems that they’re in”<br />
  10. 10. Nine Performance Variables<br />Performance <br />Levels<br />Performance Needs<br />
  11. 11. 14-Step Performance Improvement Process<br />
  12. 12. Phase 1: Performance Improvement Planning Process<br />
  13. 13. &quot; A process is the series of planned actions in the value chain that convert a given input into a desired result.”<br />
  14. 14. Phase 2: Organizational Improvement<br />
  15. 15. Manage the White Space<br />Manage the white spaces<br />“A primary contribution of a manager at the second level or above is to manage interfaces.  The boxes already have managers; the Senior manager adds value by managing the white space between the boxes.”<br />
  16. 16. Phase 3: Process Improvement<br />
  17. 17. &quot;Training and development is a solution in search of a problem”<br />
  18. 18. Phase 4: Job ImprovementPhase 5: Process Management<br />
  19. 19. Rummler was an engineer. Engineers like diagrams.<br />
  20. 20. Developing Performance Logic<br />
  21. 21.
  22. 22. Memorials<br />AllBusiness<br />Big Dog Little Dog<br />ASTD (requires membership)<br />Pursuing Performance Blog<br />Performance Design Lab<br />
  23. 23. Questions?<br />
  24. 24. Prepared for EME 6691 – Performance Systems Analysis Fall 2009<br />Lea Ann Gates<br />Gina Minks<br />
  25. 25. REFERENCES<br />Broad, M. L. (n.d.). Expanding Our Toolbox: Coaching Stakeholders on Performance Improvement Options. ASTD 2007. Retrieved December 8, 2009, from http://astd2007.astd.org/PDFs/Handouts%20for%20Web/M217.pdf.<br />Clark, D. (2008, November 2). Big Dog, Little Dog: Geary Rummler, Workflow, Harley-Davidson, & Education. Big Dog, Little Dog. Retrieved December 8, 2009, from http://bdld.blogspot.com/2008/11/geary-rummler-workflow-harley- davidson.html.<br />Ferguson, D. (2008, November 25). Dave’s Whiteboard » Blog Archive » Rummler and Brache: Improving Performance. Dave&apos;s Whiteboard. Retrieved December 8, 2009, from http://www.daveswhiteboard.com/archives/976.<br />Geary Rummler Long View - Dec - ASTD. (2007 11). ASTD. Retrieved December 8, 2009, from http://www.astd.org/ASTD/Templates/td_inside_section.aspx?NRMODE=Published&NRNODEGUID={D2EC229 6-4EF0-4ACD-AE4D- 465C55BF3DE5}&NRORIGINALURL=/TD/Archives/2008/Dec/0812_Rummler+Long+View.htm&NRCACHEHINT= NoModifyGuest.<br />Mallady. (n.d.). Riding the Wave on Flickr - Photo Sharing! Flickr. Retrieved December 8, 2009, from http://www.flickr.com/photos/mallady/3195255961.<br />Professional Portfolio Dr. Geary Rummler. (n.d.). ISSSP International Societu of Six Sigma Professionals. Retrieved December 8, 2009, from http://www.isssp.com/index.asp?page=professional_profile&show=100033791.<br />Rummler, R. (2008, November 8). Geary Rummler - Management Consultant - Geary Central. Geary CEntral. Retrieved December 8, 2009, from http://www.geary.com/Geary_Rummler_-_Management_Consultant.<br />The PACTWiki - Rummler Quote. (n.d.). The PACT Wiki. Retrieved December 8, 2009, from http://thepactwiki.wikispaces.com/Rummler+Quote.<br />Wallace, G. (2008, October 30). The Pursuing Performance Blog: A Day of Great Sadness - Dr. Geary A. Rummler Has Passed Away. Pursuing Performance Blog. Retrieved December 8, 2009, from http://pursuingperformanceblog.blogspot.com/2008/10/yesterday-was-day-of-great-sadness-dr.html.<br />

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