Open Source Talent


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Open Source Talent

  1. 1. <ul><ul><li>Finding and Hiring the Right </li></ul></ul><ul><ul><li>Open Source support </li></ul></ul><ul><ul><li>Wednesday April 9th, 2009 </li></ul></ul><ul><ul><li>Glenn McKnight </li></ul></ul><ul><ul><li>Global Catalysts Consulting Service </li></ul></ul>
  2. 2. Agenda <ul><li>Objective </li></ul><ul><li>Overview of existing IT consultancy market </li></ul><ul><li>IT Support Issues </li></ul><ul><li>Best Practices </li></ul><ul><li>Recommendations </li></ul>
  3. 3. <ul><ul><li>Albert Einstein said </li></ul></ul><ul><ul><li>Imagination is more important than knowledge </li></ul></ul>
  4. 4. Objective of Seminar <ul><ul><li>The objective of the seminar is stimulate you in the selection process for finding and eventually hiring the right Open Source Company or consultant </li></ul></ul>
  5. 5. Who do you call? <ul><li>When you need technical support who do you call? </li></ul><ul><li>What is your performance criteria? </li></ul>
  6. 6. IT Industry Overview
  7. 7. IT Overview <ul><li>Economic impact of the IT sector </li></ul><ul><li>Employment </li></ul><ul><li>Company profiles </li></ul><ul><li>Growth </li></ul><ul><li>Trends </li></ul>
  8. 8. IT and Canadian Economy <ul><li>Unemployment rate for IT workers is 1.6% compared with 6.1% national average </li></ul><ul><li>In 2005 contribution of $52 billion to the Canadian GDP </li></ul>
  9. 9. IT Overview <ul><li>IT Growth </li></ul><ul><ul><li>Industry Canada reported 600,000 Jobs in ICT </li></ul></ul><ul><ul><li>32,000 companies </li></ul></ul><ul><ul><ul><li>76% service </li></ul></ul></ul><ul><ul><ul><li>12% wholesale </li></ul></ul></ul><ul><ul><ul><li>7.6% manufacturing </li></ul></ul></ul>
  10. 10. IT Company Overview <ul><li>80% of companies employ 1-9 employees </li></ul><ul><li>14.8% of companies employ 10 to 50 employees </li></ul><ul><li>2.7% of companies employ 50 to 100 employees </li></ul><ul><li>2.5% employ 100 or more people, </li></ul><ul><li>120 companies employ over 500 people </li></ul><ul><li>16% to 20% of ICT workers are self employed </li></ul>
  11. 11. IT Market <ul><li>Net growth of some 58,000 jobs over the next 3-5 years. </li></ul><ul><li>Shortage of 100,000 skilled workers is expected by 2009; 1 million by 2016 </li></ul><ul><li>2004 through the year 2014, Labor foresees computer support specialist and systems administrator jobs growing 18 percent to 26 percent : &quot;Occupational Outlook Handbook, 2007-10 Edition&quot;). </li></ul>
  12. 12. Linux and Open Source <ul><li>Linux market growth by 27% to a market of $11.8 Billion </li></ul><ul><li>Mobile market saw growth by 31%, 60% of phone built on Linux </li></ul><ul><li>Government adoption of Linux </li></ul><ul><li>15% of business considering Linux Desktop, Vista problems </li></ul><ul><li>Microsoft and Novell cooperation deal </li></ul><ul><li>Dell, IBM, Novell etc have a Linux strategy </li></ul>
  13. 13. Canadian Open Source Companies <ul><li>? number of Open Source specialist companies </li></ul><ul><li>? number of consultants specializing in Open Source solutions </li></ul><ul><li>Last Canadian study in 2003 was done by E-cology </li></ul><ul><ul><li>http. </li></ul></ul><ul><ul><li>17 Canadian companies active in FOSS </li></ul></ul>
  14. 14. IT Support Issues
  15. 15. #1 Dubious Technical Help
  16. 16. CBC Marketplace: The Sting <ul><li>Modified a computer to simulate a common hardware failure </li></ul><ul><li>10 technicians from various companies were given a technical problem </li></ul><ul><li>What do you think happened? </li></ul><ul><ul><li> </li></ul></ul>
  17. 17. CBC Story <ul><li> </li></ul>
  18. 18. Observations <ul><li>IT professionals are unregulated </li></ul><ul><li>Lack of industry flat rate charts </li></ul><ul><li>Accessing personal information </li></ul><ul><li>Lack of consumer/company awareness </li></ul><ul><ul><li>Backing up of software or any personal files, </li></ul></ul><ul><ul><li>Erasing of any private information, such as financial records, from the hard drive. </li></ul></ul>
  19. 19. Results of the CBC Story <ul><li>Three out of 10 solved the problem </li></ul><ul><li>70% missed the problem </li></ul><ul><li>Wide range of pricing for parts, labour etc </li></ul><ul><li>Invasion of privacy information </li></ul><ul><li>Snooping for information </li></ul><ul><li>Search and downloading of “selective” files </li></ul>
  20. 20. # 2 No FOSS IT Associations
  21. 21. Canadian Associations <ul><li>ITAC </li></ul><ul><li>Information and Communication Tech Sector Council </li></ul><ul><ul><li> </li></ul></ul><ul><li>Lack of Canadian FOSS business association </li></ul><ul><li>How many people know about CLUE ? </li></ul><ul><ul><li>Canadian Association for Open Source </li></ul></ul>
  22. 22. Open Source Consultant Directory <ul><li>In the UK the trade organization Open Source Consortium has a membership base of companies focused on Free and Open Source services </li></ul><ul><li>Listing of members, collaborative effort for joint proposals </li></ul><ul><li> </li></ul>
  23. 23. Australia Open Source Market <ul><li>Open Source Industry Australia and Linux Australia </li></ul><ul><li>Estimated to have 1500 companies generating $500 Million in revenue </li></ul><ul><li>http://census </li></ul>
  24. 24. # 3 Too many small companies
  25. 25. <ul><li>Problem : Lone Wolfs </li></ul><ul><ul><li>One of the drawbacks of consultancies is that there are typically a lot of solo practitioners that can't do the bigger projects. </li></ul></ul><ul><li>Solution: Co-opt Competion </li></ul><ul><ul><li>Open Source Consortium in the UK pool smaller consultants under a project management offering </li></ul></ul>
  26. 26. How to Locate Open Source Professionals <ul><li>No separate Open Source trade association </li></ul><ul><li>No collaborative similar to the UK, Australia, South Africa and elsewhere </li></ul>
  27. 27. Now you found Open Source companies What next?
  28. 28. Survival Guide: Request <ul><li>Demonstrated relevant experience </li></ul><ul><li>History of projects on budget and on schedule </li></ul><ul><li>Testimonials </li></ul><ul><li>Fee structure </li></ul><ul><li>Human capacity </li></ul>
  29. 29. Qualifying Questions <ul><li>Qualify exactly what kind of technology company you are dealing with </li></ul><ul><li>Verify that their customer base is similar to your type of business </li></ul><ul><li>Is the company bonded, insured, trained staff, qualified, </li></ul><ul><li>Ask for references </li></ul><ul><li>Check BBB complaints </li></ul>
  30. 30. Final Thought <ul><li>Subscribe to the Open Source Business Review, </li></ul><ul><li>Showcasing Ontario FOSS companies </li></ul><ul><li> </li></ul><ul><li>Request </li></ul><ul><ul><li>Podcast Interviews of FOSS business contact Jason or Glenn </li></ul></ul>
  31. 31. Contact Information <ul><li>Glenn McKnight </li></ul><ul><li>Email [email_address] </li></ul><ul><li>Phone 905-434-6655 or 416-907-0783 </li></ul><ul><li>BLOG </li></ul><ul><li> </li></ul><ul><li>Skype gmcknight </li></ul><ul><li>Facebook Glenn McKnight </li></ul><ul><li>Twitter gmcknight </li></ul>