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Smarter Planet: Government - Public Safety


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Stabilizing growing threats and maintaining order is one of the key imperative for government organizations. Smart governments will work to STRENGTHEN PUBLIC SAFETY by Enabling law enforcement organizations to achieve situational awareness, increase speed of command and combat superiority.

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Smarter Planet: Government - Public Safety

  1. 1. George Mattathil -5/16/2011Let’s Build a Smarter PlanetGovernment Industry – Smarter Public Safety © 2010 IBM Corporation
  2. 2. Executive Summary  In the public safety arena, increasing crime rates, terrorist threats, fraud, infrastructure exposures, cyber security risks, and natural disasters are The Need forcing governments to think and act differently – Citizens expect their government to protect them from these threats.  Containing these growing threats and maintaining order are the key The imperatives in this challenging environment. Imperative  Smart Governments will have to focus on three areas in public safety: – Smart Crime Fighting to prevent crimes proactively The – Smart Emergency Management to provide real-time information Solutions and improve situational awareness – Smart Criminal Intelligence to detect activities of terrorist and criminal groups IBM  IBM’s solutions, built on our unique expertise in analytics help in timely Expertise resolution of crime, responding quickly to emergency situations, ensuring identity protection and minimizing threats.2 © 2010 IBM Corporation
  3. 3. The reality of living in a globally integrated world: Increasing interdependence of countries, societies, and governments – Importance of collaborating seamlessly on challenges – Enabling quick communication across agencies Role of protecting people and property has many new dimensions Citizens are concerned about growing public safety issues - Natural disasters, terrorism, increasing crime/fraud, physical threats, identity protection, security/ privacy concerns – Need for improving real-time insights to identify threats – Creating actionable plans to respond to terrorist attacks, disasters, public health emergencies in an effective wayThe world is connected:Economically, Socially and Technically.3 © 2010 IBM Corporation
  4. 4. The need for progress is clear 66% of people 18,000 Homicides $943 per person According to the British Crime In the US, using Iowa State In Canada the tangible social Survey 66% of adults believe Universitys methodology, the 18,000 and economic cost of crime in crime has risen nationally in plus homicides recorded in 2007 was $31.4 billion, or $943 for the past few years would cost roughly $300 billion each man, woman and child in the country. $3 Million $3.4 Billion $778 Billion What a male teenager In New Zealand Government The American Academy of heading towards a life of spending on police, corrections Actuaries disclosed that a crime will cost society and justice has roughly doubled future large terrorist attack in to $3.4 billion in the past 14 years, New York City could result in adjusted for inflation, with little $778 billion in insured losses. overall effect on crime4 © 2010 IBM Corporation
  5. 5. Key drivers of change across the globe are forcing public safetyagencies to plan and respond effectively With the acceleration of globalization and the blurring of traditional boundaries, it is important for governments to “connect more closely” – Enable geographically dispersed teams to collaborate seamlessly Increasing crime, fraud and security issues remain a major concern –there is a need for “timely awareness and action” – Provide real-time proactive information for averting public safety disasters, identifying identity threats, privacy threats As networks become complex, and huge amount of information flows in from disparate sources, it becomes crucial to integrate structured and unstructured information and build “intelligent insight” – Integrate siloed information and interconnection across varied data points5 © 2010 IBM Corporation
  6. 6. Stabilizing growing threats and maintaining order is one of the keyimperative for government organizations IMPROVE CITIZEN AND MANAGE RESOURCES EFFECTIVELY BUSINESS SERVICES Leveraging business intelligence and Connecting people to programs planning to improve insight and elevate based on individual needs performance with visibility and control Smart governments will work to… ENSURE A SUSTAINABLE STRENGTHEN PUBLIC SAFETY ENVIRONMENT Enabling law enforcement organizations to Deploying environmentally achieve situational awareness, increase responsible operations speed of command and combat superiority6 © 2010 IBM Corporation
  7. 7. Effective execution of public safety missions is about riskmanagement involving a wide variety of factors  Managing citizen/community relationships  Emergency response management Crime Fighting  Interagency interoperability/collaboration Emergency  Privacy and compliance Management  Threat and vulnerability management Criminal Intelligence  Identity and access management  Security management  Expanded public safety network (ie public health, etc)7 © 2010 IBM Corporation
  8. 8. Smart Government: Strengthening Public Safety Smart Crime Fighting is: Smart Emergency Management is:1 Preventing crimes proactively by enabling law enforcement agencies to better understand criminal patterns, 2 Providing quick real-time information, improving situational awareness and enabling geographically dispersed teams to detect fraudulent activity early-on collaborate seamlessly Smart Criminal Intelligence is: 3 Collaborating and sharing information between agencies and verifying the identities and relationship between entities through enhanced analytics8 © 2010 IBM Corporation
  9. 9. Strengthening Public Safety – Smart Crime Fighting 1 How will you…  Integrate the multiple data marts, information silos and business systems to function collaboratively and make informed decisions?  Maximize impact of data, ensure accuracy and completeness of information to improve intelligence?  Quickly identify changing trends and proactively take measures to prevent crime? Smart Crime Fighting9 © 2010 IBM Corporation
  10. 10. Smart is: Providing government organizations with integratedintelligence for faster responsiveness 1 Real Time Alerts Performance CIS & Dashboard Measures Transform, and Load ARREST Extract, Transport, Interactive Mapping Integrate Operational Crime Data Store Stop & Frisk Information Warehouse CompStat Legacy System Reporting Crime Entity Analytics Analysis Identity and OLTP Relationship BI Framework Repository Summons Shootings & Homicides DD5 - Blue Data Entry/Record Management Web Application Through advanced analytics, law enforcement agencies can determine patterns, identify trends, improve speed of crime resolution, provide proactive information to officers, help deploy resources more effectively and improve reporting and analysis10 © 2010 IBM Corporation
  11. 11. Smart is: Providing real-time information and proactivelypreventing crimes 1 How will you do it? For real time crime data, there is a need to enhance data quality, provide up-to-date data delivery and integrate siloed information to create a single “version of the truth”. To drive intelligence, there is a need to use structured and unstructured data effectively, support an integrated document management system for criminal records Improved Operations Integrated Operations Advanced Analytics Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper to improve operations and optimize situational awareness insights resources The Benefits  Create a complete view of data from  Increase awareness of interconnection multiple sources to improve decision between data points to improve making intelligence  Improve the co-ordination and sharing  Better identify trends and proactively of information across jurisdictional lines deploy resources to fight crime11 © 2010 IBM Corporation
  12. 12. Solutions based on our unique expertise in analytics helps intimely prevention of crime 1 Intelligent Integrated Predictive Crime Fighting Intelligence Analytics Intelligent Analytics and Crime Information Warehouse: Crime Analytics Dashboard: Operational Picture Portal: Provides tools to predict and Provides scorecards, dashboards Provides a complete view of prevent crime, ensure efficient that enables law enforcement data from multiple sources use of public safety funds and agencies to monitor and respond to improve situational assets and foster citizen safety quickly in difficult situations awareness and decision making Global Name Recognition: Predictive Analytic Software: High precision name To improve overall operations, matching system helps enabling agencies to considerably resolve the complex reduce crime problem of multi-cultural without a proportional increase in name matching and staff searching12 © 2010 IBM Corporation
  13. 13. IBM has partnered with clients around the world to implementinnovative solutions for crime prevention 1 NYPD Crime Information Warehouse: Gives officers Mecklenburg-Vorpommern State Police: A state police mobile access to more than 120 million criminal agency in Germany eliminates manual processes and complaints, arrests and 911 records, as well as 5 million improves the accuracy of information when it implements criminal records, parole files and photographs powerful new IBM Cognos software Edmonton Police Services: Deployed an innovative Memphis Police : Used predictive analytics software to solution that provides officers with near real-time improve its overall operations, enabling it to considerably information that allows them to respond to crimes more reduce crime without a proportional increase in staff while effectively expanding its coverage area13 © 2010 IBM Corporation
  14. 14. Strengthening Public Safety – Smart Emergency Management 2How will you… Co-ordinate emergency response across multiple agencies, stakeholders? Improve emergency response by faster sensing, responding and managing techniques? Protect people property and infrastructure, and deal with societal conflicts, threats, vandalism? Address threats posed by Natural Disasters, Health Issues and Epidemics? Reduce manual administrative processes? Smart Emergency Management14 © 2010 IBM Corporation
  15. 15. Smart is: Enhancing situational analysis to improve responseand investigations 2 Capture Analyze Decide Act / Notify Smart Cameras First Responder: Coordination Center Police, Fire, Security, Public Sensor Response Real-time alerts Event Analyze Operational & Index Dashboard Searchable Event Search / Investigative Pattern Analysis Analysis Data Index Predictive Analysis15 © 2010 IBM Corporation
  16. 16. Smart is: Integrating operations to collaborate seamlesslyand improve situational awareness 2 How will you do it? Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration. Generate results with a complete view of timely information, anytime, anywhere that can be leveraged in emergency situations Improved Operations Integrated Operations Advanced Analytics Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper to improve operations and optimize situational awareness insights resources The Benefits • Optimize emergency response • Improve situational awareness capability through integrated control centers • Enable public safety agencies for • Protect privacy while using video data better communication for fast and efficient disaster recovery efforts16 © 2010 IBM Corporation
  17. 17. IBM offers the state-of-the art systems for dealing withemergencies and protecting assets 2 Crisis Management Surveillance (Emergency Response Planning and (Digital Video Surveillance) Collaboration Solutions) Virtual Ops Centre (VOC): Security Command & Control Portal: Comprehensive emergency response IT A single, scalable graphical user interface to infrastructure and supporting services to provide integrate, manage and maintain all existing flexible, faster, reliable and efficient communication physical security systems and assets Unified Communications: Video Analytics: A core set of integrated real-time communications Video analytics to improve physical security and services (voice, data, video) for easy collaboration optimize the use of video surveillance17 © 2010 IBM Corporation
  18. 18. IBM’s advanced emergency response and surveillancetechnologies have helped clients realize tangible benefits 2 Navy Pier Chicago: Improves security at a major The City of Madrid: Developed a new Emergency tourist destination when it implements one of the Response Center, which helped in 25% reduction in worlds most advanced, integrated video response time monitoring systems of IBM Beijing Chaoyang Municipal Integrated Management Agency: implements an IBM Smart Surveillance System and decreases its workload by 10%, improves the effectiveness of its digital video surveillance system18 © 2010 IBM Corporation
  19. 19. Strengthening Public Safety – Smart Homeland Defense 3How will you… Build a trusted identity environment for your citizens and employees? Increase efficiencies through comprehensive identity data management capabilities that promote high levels of privacy, transparency and control? Comply with ever changing laws for services, identity and privacy? Collaborate and share information between agencies Verify the identities and relationship between entities through enhanced analytics Smart Criminal Intelligence19 © 2010 IBM Corporation
  20. 20. Smart is: Increasing efficiencies through a comprehensiveidentity data management capabilities that promoteprivacy, transparency and control 3 Name Address Data Data Identity Relationship Standardization Hygiene Quality Enhancement Anonymization Resolution Resolution Identity Relationship Anonymous Resolution Resolution Resolution ENTITY ANALYTICS TECHNOLOGY To address the concerns of credential abuse, protecting identities of citizens, employees and stakeholders, governments have realized the need for building a trusted identity environment20 © 2010 IBM Corporation
  21. 21. Smart is: Protecting identity, minimizing threat, frauds andensuring security 3How will you do it?Facilitate an integrated approach to collate all identity data, share and leverage data across departments, analyze them torecognize true identity, minimize incidence of threat, fraud and protect sensitive information Improved Operations Integrated Operations Advanced Analytics Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper to improve operations and optimize situational awareness insights resources The Benefits  Facilitate an integrated approach  Improve trust-worthiness of identity to identity management and systems, simplify their complexity and security environment enable new and enhanced business services21 © 2010 IBM Corporation
  22. 22. IBM’s entity analytics and trusted identity solutions helpgovernments establish more secure operations 3 Identity Entity Resolution Analytics Government Trusted Identity Services: Entity Analytics: A full range of consulting, design, An agile, scalable entity resolution and implementation, and management solutions analysis platform that enables organizations to improve trust and confidence in identities to recognize and mitigate the incidence of of humans and organizations fraud, threat, and risk22 © 2010 IBM Corporation
  23. 23. IBM solutions provide early actionable insights to preventthreat and frauds 3 German police presidium: with the help of IBM’s U.S. Federal agency: successfully fulfilled OmniFind and Entity Analytics solutions significantly first stages of the Homeland Security reduced the person-hours for relational searching of Presidential Directive 12 (HSPD-12) multiple data sources and increased accuracy of requirements and security improvements results Polish National Police:engaged IBM for a mobile access system solution which improved the field police operation while eliminating errors and omissions and simplified data reading from documents23 © 2010 IBM Corporation
  24. 24. Why IBM?IBM has proven methodologies supported by 1,600 highly skilled governmentindustry business professionals, a proven track record of supporting publicagency clients, and a virtually unmatched global ability to deliver innovativesolutions for our clients around the world24 © 2010 IBM Corporation
  25. 25. Our solutions are delivered via a unified framework approach forgovernment that leverages business partners and key building blocks One of the key domains that the framework covers is “safety and security” IBM Industry Solutions and Business Partner Solutions Social Integrated Metropolitan Tax and Revenue Safety and Services & Urban Transportation Management Security Social Security Infrastructure & Roads IBM Government Industry Framework Government Industry-Specific Extensions Industry Standards, Delivery Guides and Interfaces and Templates and Reference Data and Process Tools Partner Enablement Adapters Portlets Architectures Models Centers Government Framework Software Foundation IT Hardware and Operations Infrastructure25 © 2010 IBM Corporation
  26. 26. Our solutions portfolio and the government framework arecomplemented by the offerings and expertise of leading applicationproviders to resolve public safety issues Safety and Security Industry Solutions Public Safety Industry Business Challenges Solutions Partners Crisis Management 1 Fighting and Investigating crime Integrated Intelligence Disaster Preparedness & 2 Emergency Response Real Time Crime Center Defending the homeland 3 Crime and Terrorism Entity Analytics Smart Surveillance26 © 2010 IBM Corporation
  27. 27. Trademarks and notes IBM Corporation 2009  IBM, the IBM logo and are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at  Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at:  Other company, product and service names may be trademarks or service marks of others.  References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. © 2010 IBM Corporation