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Smarter planet: Government


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To ensure the economic health, welfare and security of their citizens, smart goverments are working towards (1) Citizen-centered experiences, (2) Government accountability, (3) Green government for a greener planet, (4) Sense and respond capabilities

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Smarter planet: Government

  1. 1. George Mattathil4/13/2011Let’s Build A Smarter Planet:Government © 2009 IBM Corporation
  2. 2. Building a smarter planet: GovernmentThe needfor progress is clear.170 billion 4.2 billion lost 100 millionKilowatt-hours hours People worldwidewasted each year by pushed below theconsumers due to poverty line byinsufficient power 2.9 billion personal healthcareusage information. gallons of gas expenditures. Annual impact of congested roadways in the U.S. alone. © 2009 IBM Corporation
  3. 3. Building a smarter planet: GovernmentThe opportunityfor progress is clear.15% 20% $30 millionreduction in less traffic in costpeak loads savingsUtility networks: Traffic system: Smarter healthcare:Pacific Northwest Stockholm, Sweden University of PittsburghNational Laboratory Medical CenterConsumers decreased This renowned The city cut traffictheir overall peak load on academic medical center by 20%, loweredthe grid by 15% when projects a $30 million emissions by 12%offered the opportunity reduction in capital and and reported 40,000to save an average of 10% operating cost additional daily userson their electricity bills. reductions over eight of public years, enabling it to transportation. meet an ambitious clinical agenda © 2009 IBM Corporation
  4. 4. Building a smarter planet: GovernmentThe way the world works is changing—and leaders must leadthrough the unknown.8 in 10Public sector leadersanticipate substantialchange ahead.23%Gap between envisionedchange and past successat managing it. Source: 2008 IBM CEO Study © 2009 IBM Corporation
  5. 5. Building a smarter planet: GovernmentFor governments, this means leading in the face of global challengesbrought on by key drivers.CHANGING DEMOGRAPHICS ACCELERATING GLOBALIZATIONMedian ages are rising in the developed Countries and societies are becoming morecountries of Italy, Germany and Japan, economically interdependent across social,but dropping in developing ones such political and cultural boundaries, as illustratedas India. by current economic conditions.RISING ENVIRONMENTAL CONCERNS EVOLVING SOCIETAL RELATIONSHIPSSocieties and governments are becoming Today, governments are expected to delivermore attuned to what the earth can provide results and value through secure, private servicesand what it can tolerate. that are available anywhere at any time.GROWING THREATS TO SOCIAL EXPANDING IMPACTSTABILITY AND ORDER OF TECHNOLOGYFrom terrorism to armed conflict to pandemics The adoption of the Internet is remakingto natural disasters, the character of threats the landscapes of business, healthcareis changing. and government.Today’s imperative:Managing within the current global financial andeconomic crisis in a way that begins to solve the above challengesand lay a foundation to build a better future. Source: “Government 2020 and the perpetual collaboration mandate” IBM white paper © 2009 IBM Corporation
  6. 6. Building a smarter planet: GovernmentAll over the planet, governments are facing an imperative to addresssignificant global economic issues through greater collaboration withorganizations, communities and each other. Their success depends on an ability to chart a path toward economic prosperity, enabling the fundamental innovation and transformation of every system and industry vital to the success of the planet.  Retail  AutomotiveFROM INITIAL STIMULUS  ManufacturingTO LASTING IMPACT  Technology  Telecommunications  Transportation GOVERNMENT-INFLUENCED  Energy  Healthcare GOVERNMENT-REGULATED  Financial Services PUBLIC SECTOR  Public safety  Social services  Education  Postal service © 2009 IBM Corporation
  7. 7. Building a smarter planet: GovernmentThis mandate for change is a mandate for smart. © 2009 IBM Corporation
  8. 8. Building a smarter planet: GovernmentTo ensure the economic health, welfare and security of their citizens,smart governments are working toward… CITIZEN-CENTERED GOVERNMENT EXPERIENCES ACCOUNTABILITY Connecting people Leveraging business to programs based on intelligence and planning to individual needs— improve insight and elevate achieving sustainable performance with visibility outcomes while reducing and control. operational costs and maximizing taxpayer value. GOVERNMENT GREEN GOVERNMENT SENSE AND RESPOND FOR A GREENER PLANET CAPABILITIES Deploying environmentally Enabling defense and law responsible operations, enforcement organizations from energy efficiency and to achieve situational conservation to transportation awareness, increased management and the pursuit speed of command and of renewable resources. combat superiority. © 2009 IBM Corporation
  9. 9. Building a smarter planet: Government + + = An opportunity for governments to think and act in new ways.Create a citizen- Embrace government Sense and respond Achieve greencentered experience accountability by by strengthening government for a greenerby improving citizen managing resources national security planet by ensuring aand business services. effectively and efficiently. and public safety. sustainable environment. © 2009 IBM Corporation
  10. 10. Building a smarter planet: GovernmentSmart government:Improving citizen and business services.SMART IS SMART ISPutting the citizen first by organizing Sharing client information andagency services around client needs. collaborating with integrated service providers.SMART IS SMART ISMoving away from a transaction- Maximizing the value to taxpayersbased system to an ongoing client by reducing costs and streamliningrelationship model. business processes. © 2009 IBM Corporation
  11. 11. Building a smarter planet: GovernmentSmart government:Improving citizen and business services.Cheshire County Council:Achieved a 20% reduction Large County Clerk System:Oversees the nation’sin time and cost required to perform in-home senior visits, fourth largest traffic court system, handling more thanimproving the ability to proactively manage the course 720,000 traffic cases annually, resulting in a 30%of health and social care for senior citizens. increase in cases processed. © 2009 IBM Corporation
  12. 12. Building a smarter planet: GovernmentSmart government:Managing resources effectively and efficiently.SMART IS SMART ISIntegrating budget planning with Reducing the tax gap by implementingperformance objectives to measure tighter fiscal management controls.and manage for results.SMART IS SMART ISMoving beyond physical records retention Consolidating and streamliningto electronic history, reporting, analysis complex financial processes toand planning to increase return on budget ensure successful compliance andwhile managing risk. regulatory management practices. © 2009 IBM Corporation
  13. 13. Building a smarter planet: GovernmentSmart government:Managing resources effectively and efficiently.Major Southwest U.S. City:Performance management International Shared Services Joint Venture:Issystem reduces manual data collection from disparate achieving cost savings and improved efficiency in thesources while enabling actionable, timely information for delivery of customer services, workforce development,citizens, emergency personnel and others. procurement and more.U.S. Air Force Base:Created a unified system acrossall defense services to perform industrial plant facilityand capital equipment planning more efficiently andcost effectively. © 2009 IBM Corporation
  14. 14. Building a smarter planet: GovernmentSmart government:Strengthening national security and public safety.SMART IS SMART ISIncreasing informed decision-making Facilitating travel and promotingby enabling coalition operations— commerce while maintainingcreating interoperability within and border integrity.among military groups.SMART IS SMART ISIncreasing speed of command and Improving crime prevention by enablingsuccess in the field through network- law enforcement to better understandcentric operations. criminal patterns. © 2009 IBM Corporation
  15. 15. Building a smarter planet: GovernmentSmart government:Strengthening national security and public safety.Finnish Defence Forces:SOA service reuse enables a NYPD Crime Information Warehouse:Gives officersprojected 80% reduction in time required to develop new mobile access to more than 120 million criminalC4 systems. Consolidation and virtualization leads to a complaints, arrests and 911 records, as well as 5 millionprojected 75% reduction in required infrastructure. criminal records, parole files and photographs. © 2009 IBM Corporation
  16. 16. Building a smarter planet: GovernmentSmart government:Ensuring a sustainable environment.SMART IS SMART ISImproving transit experience by reducing Understanding how reducing carbontraffic congestion and encouraging a modal footprints can help to lower operationalshift among users. costs and conserve energy.SMART IS SMART ISGenerating new sources of revenue to Using the right tools to optimize watersupport capital improvements to the consumption, monitor quality and modeltransit network. past and future basin behaviors. © 2009 IBM Corporation
  17. 17. Building a smarter planet: GovernmentSmart government:Ensuring a sustainable environment.Stockholm, Sweden:An intelligent toll system in the International City Council:Revolutionized its ITcity center resulted in 20% less traffic, 40% lower infrastructure through server virtualization and thin-emissions and 40,000 additional users of the public client architectures, consolidating server technologytransportation system. and reducing operational costs and carbon footprint.Land Transport Authority:Uses historical data River and Estuary Observatory Network:Will createand real-time input to predict traffic flows over the first technology-based real-time environmentalpre-set durations (10, 15, 30, 45 and 60 minutes). monitoring and forecasting network to guide better policy, management and education for the regional river and estuaries worldwide. © 2009 IBM Corporation
  18. 18. Building a smarter planet: GovernmentTo ensure the economic health, welfare and security of their citizens,smart governments will not only connect the parts of the systems andindustries that drive our economy…EDUCATION • TRANSPORTATION • SOCIAL SERVICES • UTILITIES • ENERGY • HEALTHCARE • COMMUNICATIONSRETAIL • AUTOMOTIVE • FINANCE • MANUFACTURING • FOOD • POSTAL SERVICE • TECHNOLOGY • DEFENSE • CUSTOMS © 2009 IBM Corporation
  19. 19. Building a smarter planet: GovernmentThey will also interconnect these disparate systems and industries tocreate a seamless and efficient societal structure.EDUCATION • TRANSPORTATION • SOCIAL SERVICES • UTILITIES • ENERGY • HEALTHCARE • COMMUNICATIONSRETAIL • AUTOMOTIVE • FINANCE • MANUFACTURING • FOOD • POSTAL SERVICE • TECHNOLOGY • DEFENSE • CUSTOMS © 2009 IBM Corporation
  20. 20. Building a smarter planet: GovernmentThe goal?Increased information awareness and collaboration,leading to smarter decision-making across governments, agenciesand other constituents. 20TH CENTURY GOVERNMENT 21ST CENTURY GOVERNMENT Non-government Organizations Energy Other Countries Universities and Governments State Labor Agriculture Education Commerce Healthcare Defense Treasury Housing Transportation Private Sector Communities Justice GOVERNMENT GOVERNMENT © 2009 IBM Corporation
  21. 21. Building a smarter planet: GovernmentIBM’s solution strategy is aligned with the needs of national,regional and local governments. GOVERNMENTS ARE FOCUSED ON… IBM IS LEADING IN…  Multi-channel delivery Social services and social security  Automated data collection and analysis  Infrastructure transformation  Border  Identity management Customs, borders and  Risk management and assessment  Financial management revenue management  Global tracking  Emergency response  Internet security Defense and public safety  Digital video surveillance  Mobile operations  Emergency response networks  Fare management plans  Road usage charging Transportation  Fleet and asset management (MRO)  Transportation information management  Community broadband networks Communications  Mobile worker support  E-tax filing  Non-filer assessment Finance and taxation  Audit management © 2009 IBM Corporation
  22. 22. Building a smarter planet: Government We’ve only just begun to uncover what is possible on a smarter planet.  The world will continue to become smaller, flatter and smarter. We are moving into the age of the globally integrated and intelligent economy, society and planet.  There’s no better time to start building a smarter government—one focused on lasting transformation in the industries and systems on which we all depend. And there’s no better time to invest in creating the kind of society we all desire. Lets work together to drive real progress in our world. © 2009 IBM Corporation
  23. 23. Building a smarter planet: GovernmentTrademarks and notes IBM Corporation 2011  IBM, the IBM logo and are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at  Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at:  Other company, product and service names may be trademarks or service marks of others.  References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. © 2009 IBM Corporation