The perfectionists bathroom

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The Perfectionist’s Bathroom


What does it take to get a User Focused Design process introduced into a large Australian Health Insurer – some pitfalls, some observations and just a little bit about bathroom design.

Published in: Design, Technology
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The perfectionists bathroom

  1. 1. The Perfectionist’s Bathroom What does it take to get a User Focused Design process introduced into a large Australian Health Insurer – some pitfalls, some observations and just a little bit about bathroom design.Tuesday, 6 September 2011
  2. 2. My dadTuesday, 6 September 2011
  3. 3. Nothing.Tuesday, 6 September 2011
  4. 4. except further decay sorry dad ... I had to show these ...Tuesday, 6 September 2011
  5. 5. “The perfect is the enemy of the good.” VOLTAIRETuesday, 6 September 2011
  6. 6. web project BUSINESS USER TECH THE MANDATORY VENN DIAGRAMTuesday, 6 September 2011
  7. 7. Usability will slow everything downTuesday, 6 September 2011
  8. 8. Our task was not to change the business but bring user needs into focus.Tuesday, 6 September 2011
  9. 9. Perhaps it will speed it up ...Tuesday, 6 September 2011
  10. 10. “You can use an eraser on the drafting table or a sledge hammer on the construction site.” FRANK LLOYD WRIGHTTuesday, 6 September 2011
  11. 11. Our principles? 5 min sketch test iterateTuesday, 6 September 2011
  12. 12. Our principles? 5 min sketch test iterate Document all problems but keep movingTuesday, 6 September 2011
  13. 13. Our principles? 5 min sketch test iterate Document all problems but keep moving Engage stakeholders early and oftenTuesday, 6 September 2011
  14. 14. Our principles? 5 min sketch test iterate Document all problems but keep moving Engage stakeholders early and often Share the UX loveTuesday, 6 September 2011
  15. 15. Our principles? 5 min sketch test iterate Document all problems but keep moving Engage stakeholders early and often Share the UX love Dont be preciousTuesday, 6 September 2011
  16. 16. Our principles? 5 min sketch test iterate Document all problems but keep moving Engage stakeholders early and often Share the UX love Dont be precious Lets find the quick fixes - the screw looseTuesday, 6 September 2011
  17. 17. Please, don’t forget my dad’s bathroom ...Tuesday, 6 September 2011
  18. 18. Thank you @glynthomasTuesday, 6 September 2011

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