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The Psychology of Trust at Work

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Just how important is it that people trust their bosses, colleagues, and senior leaders? According to research by the Great Place to Work Institute®, high-trust companies have about 50 percent less turnover than their industry peers.
And new research from the WorkHuman Research Institute also shows a positive correlation between trust and engagement, love for your job, and optimism at work.

Read on to learn how much workers trust colleagues, bosses, and senior leaders, the type of trust that makes the biggest impact on culture, and the essential link between trust and recognition.

Published in: Recruiting & HR
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The Psychology of Trust at Work

  1. 1. BASED ON FINDINGS FROM THE WORKHUMAN® RESEARCH INSTITUTE AT GLOBOFORCE THE PSYCHOLOGY OF TRUST AT WORK ?
  2. 2. “Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart.” GARY HAMEL WORKHUMAN SPEAKER
  3. 3. High-trust companies have about less turnover than their industry peers 50% GREAT PLACE TO WORK INSTITUTE®
  4. 4. ? trustWe wondered whether workers their colleagues, their boss, and their senior leaders
  5. 5. 72%trust their boss 80%trust their colleagues ...and only 65%trust senior leaders Source: WorkHuman Research Institute at Globoforce
  6. 6. How much does trust impact how you feel about your job?
  7. 7. Workers who trust their colleagues are 31% more likely to love their jobs Source: WorkHuman Research Institute at Globoforce
  8. 8. And those who trust their boss are 34% more likely to love their jobs Source: WorkHuman Research Institute at Globoforce
  9. 9. But it’s ON CULTURE trust for senior leadership THAT HAS THE BIGGEST IMPACT
  10. 10. When workers trust their senior leaders they are 39% MORE LIKELY to love their job Source: WorkHuman Research Institute at Globoforce
  11. 11. 29% MORE LIKELY AND... to be highly engaged Source: WorkHuman Research Institute at Globoforce
  12. 12. 40% MORE LIKELY to believe they have a AND... in their organization strong future Source: WorkHuman Research Institute at Globoforce
  13. 13. 50% MORE LIKELY AND... to agree their company is a best place to work Source: WorkHuman Research Institute at Globoforce
  14. 14. So how can you build more trust into your culture?
  15. 15. RECOGNITIONthe more frequent, the better. thanks! well done! great job
  16. 16. 86% of workers recognized in the last month trust their boss ...and 82% trust their senior leaderSource: WorkHuman Research Institute at Globoforce
  17. 17. Compared to those who have never been recognized, workers recognized in the last month are 33% more likely to trust their boss. Source: WorkHuman Research Institute at Globoforce
  18. 18. ...and 34%more likely to trust their senior leaders Source: WorkHuman Research Institute at Globoforce
  19. 19. Source: WorkHuman Research Institute at Globoforce © 2016 Globoforce Limited. All rights reserved. CALL US: +1 888 7-GFORCE EMAIL US: info@globoforce.com » READ OUR BLOG: globoforce.com/gfblog » VISIT OUR SITE: globoforce.com Download the Report THE ROI OF RECOGNITION IN BUILDING A MORE HUMAN WORKPLACE Click here LEARN MORE ABOUT HOW TO CREATE A HUMAN WORKPLACE

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