Is SCA aligned?

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The presentation describes a methodology to align SDR / SCA development with business metrics. ITL or CoBIT frameworks are present.
For further information, please contact rafael@globalsdr.com

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Is SCA aligned?

  1. 1. Communications for DefenceIS SCA ALLIGNED?Bussiness approach to Software Defined Radiodevelopment.Rafael Aguado – Software ManagerTechnical Conference SDR Forum / Washington / October 26 -30, 2008
  2. 2. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 2
  3. 3. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 3
  4. 4. IntroductionINTRODUCTION “…if you can’t measure it you can’t control it, and if you can’t control it you can’t manage it” IS SCA ALLIGNED? Bussiness approach to SDR development Never truer than when it means IT IT Governance & Software Radio Problems Technology language & complexity The inability to define value delivered by IT 4
  5. 5. Introduction INTRODUCTION ‘IT service delivery problems’ is one of the main risk in the companies IS SCA ALLIGNED? Bussiness approach to SDR development Insufficent number of staff IT Service delivery problems Staff with inadequate skillsHigh cost of IT with low or uproven ROI Problems with outsourcers Lack of agility/development problems Source: IT Governance Global Status Report 5
  6. 6. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 6
  7. 7. IT Governance & Best PracticesITIL Governance Framework “Somewhere today, a project is failing” IS SCA ALLIGNED? Bussiness approach to SDR development ITIL Framework OBJECTIVES Service Strategy Service Design IT into Business Business Value Service Introduction Treatment of Service Operation Services Service Improvement 7
  8. 8. IT Governance & Best PracticesITIL Governance Framework Complementary Publications Service Strategy Service Design Service mngt Service Catalog mngt Demand mngt Service Level mngt Applications mngt Financial mngt Availability mngt Service Portafolio mngt Service Continuity mngt Information Security mngt IS SCA ALLIGNED? Bussiness approach to SDR development Requirements mngt Continual Service Improval Technical mngt Transition mngt Service desk mngt Service Release mngt Service Request mngt Change mngt Problem mngt Configuration mngt Incident mngt Event mngtº Service Strategy Service Transition Web Support Services 8
  9. 9. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 9
  10. 10. IT Governance & Best PracticesCobIT: Controlling IT Governance CobIT Control Objectives for Information & related Technology Good practices across a domain and process framework Strongly focused more on control, less on execution IS SCA ALLIGNED? Bussiness approach to SDR development Bridge the gaps between business risks & control needs CobIT Mechanisms Internal control system to manage business requirements Ensure diligence by all individuals involved in mngt Enable development of policies and good practice for IT 10
  11. 11. IT Governance & Best PracticesCobIT: Controlling IT Governance CobIT Domains (PO) Plan & Organize IS SCA ALLIGNED? Bussiness approach to SDR development (AI) Acquire & Implement (DS) Deliver & Support (ME) Monitor & Evaluate 11
  12. 12. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 12
  13. 13. IT Governance & Best PracticesGetting the best of both worlds Implementation guidance Awareness of the business purpose of best practices Supporting decision making on which practices to use IS SCA ALLIGNED? Bussiness approach to SDR development Tailoring to suit specific organizations’ requirements ITIL and CobiT will be mapped through its core components, corresponding each other in a high degree 13
  14. 14. IT Governance & Best PracticesGetting the best of both worlds ITIL CobiTService Desk DS8 Assist and Advise costumers DS7 Educate and train usersIncident Management DS10 Manage Problems and IncidentsProblem Management DS10 Manage Problems and IncidentsConfiguration Management DS9 Manage ConfigurationChange Management AI6 Manage Changes AI3 Acquire and Maintain Technology IS SCA ALLIGNED? Bussiness approach to SDR developmentRelease Management AI6 Manage Changes DS9 Manage ConfigurationService Level Agreement DS1 Define and Mange service levels M3 Obtain independent assuranceFinancial Management DS6 Identify and Allocate cost M2 Monitor the processesCapacity Management DS3 Manage Performance and CapacityContinuity Management DS4 Ensure continuous service AI6 Manage ChangesAvailability Management DS3 Manage performance and capacity AI2 Acquire and maintain Applications Mapping ITIL & CobIT 14
  15. 15. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 15
  16. 16. SDR GovernanceFacing the problem NEW GENERATION RADIOS IS SCA ALLIGNED? Bussiness approach to SDR development 16
  17. 17. SDR GovernanceFacing the problem Technical point of view During Software Defined Radio business definition (operational modes, physical restrictions, etc.) there are unrealistic expectations of Service Level. IS SCA ALLIGNED? Bussiness approach to SDR development VS Business point of view It’s hard to have commitments on SDR Service Levels How the SDR dev handle on controlling its expenses 17
  18. 18. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 18
  19. 19. SDR GovernanceITIL in a Radio EnvironmentOne of the most important problems that SDR developmenthas to deal with is how to clearly specify the service level thatthe system will provide Service Strategy of Services Catalog IS SCA ALLIGNED? Bussiness approach to SDR development (SLA) Service Level Agreement (UC) Underpinning Contracts (OLA) Operational Level Agreement“The radio will interconnect with different kind of networks(ISR, NIRIS, POS, MIP Database Instance), providingcapability to interoperate with different kind of data (GMTIand imagery, air tracks, emitter detections andidentifications, Blue Force data)” 19
  20. 20. SDR GovernanceITIL in a Radio Environment Service Transition Radio starting up & deployment Improving Radio lifecycleManaging the catalog of hardware andsoftware components (FGPA, DSP,licenses, computers, radios, etc.) your IS SCA ALLIGNED? Bussiness approach to SDR developmentorganization has Service Operation Day by day of released RadiosDefinition of a service desk to gather theproblems appeared in a radio or waveform 20
  21. 21. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 21
  22. 22. SDR GovernanceMeasuring how good the radios are definedDefine a framework to measure how good (or bad) the serviceis delivered (depending the Level defined)Key Performance Indicators and Key Goals Indicators have tobe defined over the SDR development lifecycle IS SCA ALLIGNED? Bussiness approach to SDR development Business Level Both indicators will be related to the strategy required by the company to develop it services KGI: Achieve successful interconnectivity within all the networks KPI: Number of failures the radio has trying to connect to a different network 22
  23. 23. SDR GovernanceMeasuring how good the radios are defined IT / Tactic Level required IT mechanisms to implement the strategy defined previously KGI: Use SOA to achieve the interconnectivity among all the networks KPI: Delay in seconds measured from the transmission of a IS SCA ALLIGNED? Bussiness approach to SDR development message and the reception of itSDR Development Level SDR implementation decisions that was taken to achieve the goals defined in the Strategy Level KGI: Use XML as a language for exchanging data through the different networks KPI: Number of times the networks is collapsed due to overhead prompted by the use of XML 23
  24. 24. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an aligned cocktail 04 Conclusions 05 Questions & Answers 24
  25. 25. SDR GovernanceMixing everything to create an aligned cocktail ITIL & CobIT for SDR Governance Cover the whole process of deliver SDR to business PLAN and how business needs are transferred to SDR How the ITIL model will be implanted in the IS SCA ALLIGNED? Bussiness approach to SDR development DEFINE organizations developing SDR? How the people in the organizations will be involved ENABLE in the change? Refine the IT governance model. Metrics defined to MEASURE provide feedback to the whole process 25
  26. 26. SDR GovernanceMixing everything to create an aligned cocktail Success on SDR Governance Business IT and the organization share a common vision Engagement and strategy Delivering IT has been able to achieve a dialogue and IS SCA ALLIGNED? Bussiness approach to SDR development Value agreement of the business value that IT delivers IT and the business are jointly being responsible for Managing aligning people and for delivering services which Change work and reliably help people do their jobs better 26
  27. 27. SDR GovernanceMixing everything to create an aligned cocktail Link the Business KGI with SDR Development KPI IS SCA ALLIGNED? Bussiness approach to SDR development Present the value of the IT decisions taken in a development phase to the business board Tactic / IT, and Business strategies can be refined, based on SDR Development 27
  28. 28. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an alligned cocktail 04 Conclusions 05 Questions & Answers 28
  29. 29. ConclusionsConclusions Hardware Components SDR Development Power Comsumption, Antennas Software Components IS SCA ALLIGNED? Bussiness approach to SDR development CORBA for FPGA & DSP Software Development Rapid App Development IT Governace ITIL, CobIT, PMP 29
  30. 30. ConclusionsConclusions Still too few companies that have been successfully implemented, in their management models, best practices and govern in IT & Business Levels IS SCA ALLIGNED? Bussiness approach to SDR development SDR Governance Increasing number of companies that are in process of implementation best practices on IT Governance Link the performance in the IT processes with the decisions that have been taken in a Business Strategy Level 30
  31. 31. INDEX 01 Introduction 02 IT Governance & Best Practices ITIL Governance framework CobIT: Controlling IT Governance IS SCA ALLIGNED? Bussiness approach to SDR development Getting the best of both worlds 03 SDR Governance ITIL in a Radio Environment Measuring how good the radios are defined Mixing everything to create an alligned cocktail 04 Conclusions 05 Questions & Answers 31
  32. 32. Questions & Answers Questions & Answers IS SCA ALLIGNED? Bussiness approach to SDR development32
  33. 33. IS SCA ALLIGNED? Bussiness approach to SDR developmentRafael AguadoCommunications for Defenceramunoz@indra.eswww.indra.es 33

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