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Accessibility and
Information Systems
by Glen Farrelly
University of Toronto
 
 
Outline
• Accessibility introduction
• Disability and Barriers
• Importance of accessibility
• Inclusive & responsive ...
 
 
Accessibility Introduction
• Accessibility is availability of resources & services
to people regardless of their abili...
Domains of Accessibility
1. Employment
2. Information and Communications
3. Transportation
4. Design of public spaces
Disability
• Social model of disability
(compared to medical and charity models)
• Disabled people vs. people with disabil...
 
 
Barriers
Types of barriers:
1. Information or Communication
2. Technology
3. Attitudinal barriers
4. Organizational ba...
Info System Barriers
• Vital information in images only
• Menus or graphs using only colour for differences
• Fan-out menu...
Importance of Accessibility
• Social Considerations
• Legal Requirements
• Business Reasons
• Ancillary Benefits
Inclusive & Responsive Design
• Inclusive Design = "design that considers the full range
of human diversity with respect t...
Accessibility for Ontarians with
Disabilities Act (AODA)
• Goal is for an accessible Ontario by 2025
• Applies to people w...
Methods for Accessibility
Main ways to offer accessible content:
– Assistive Technology
– Automated Conversion
– Human Dev...
Accessibility in Information Systems
External-facing:
• Websites and e-Business portals
• Self-serve kiosks
• Mobile apps
...
Implementing Accessibility
Know Your Audience
• Informal data
• Research audience (via survey, focus groups,
interviews, e...
Guidelines
• Web Content Accessibility Guidelines (WCAG)
–Four Principles: perceivable, operable,
understandable, robust
•...
Ensuring Accessibility
Testing Methods:
• Automated software
• Expert testing and walkthroughs
• User testing – the gold s...
 
Resources
• W3C (guidelines)
• WebAim (education support & tools)
• O’Reilly Media (education material)
• Inclusive Design...
 
 
More Information….
For links to websites & concepts discussed,
visit my Delicious bookmarks:
http://delicious.com/glen...
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Accessibility and Information Systems

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These slides are from a guest lecture I did on accessibility - ensuring disabled people have equal access - and information systems. It highlights the key concerns, benefits, and resources.

Published in: Technology
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Accessibility and Information Systems

  1. 1. Accessibility and Information Systems by Glen Farrelly University of Toronto
  2. 2.     Outline • Accessibility introduction • Disability and Barriers • Importance of accessibility • Inclusive & responsive design • Regulations • Encountering accessibility • Implementation • Resources
  3. 3.     Accessibility Introduction • Accessibility is availability of resources & services to people regardless of their abilities • Digital Divide and Disability Divide • Areas of disability: • Vision • Hearing • Mobility & Motor Control • Cognitive & Mental Health
  4. 4. Domains of Accessibility 1. Employment 2. Information and Communications 3. Transportation 4. Design of public spaces
  5. 5. Disability • Social model of disability (compared to medical and charity models) • Disabled people vs. people with disabilities • Situational disabilities • Temporary disabilities • Disabilities can be invisible
  6. 6.     Barriers Types of barriers: 1. Information or Communication 2. Technology 3. Attitudinal barriers 4. Organizational barriers 5. Physical
  7. 7. Info System Barriers • Vital information in images only • Menus or graphs using only colour for differences • Fan-out menus that require precise control • Tiny font size or locking in font size • Not allowing cursor to be controlled by keyboard
  8. 8. Importance of Accessibility • Social Considerations • Legal Requirements • Business Reasons • Ancillary Benefits
  9. 9. Inclusive & Responsive Design • Inclusive Design = "design that considers the full range of human diversity with respect to ability, language, culture, gender, age and other forms of human difference" (OCADU) • Responsive Design = "aimed at crafting sites to provide an optimal viewing experience… a wide range of devices from desktop computer monitors to mobile phones“ (Wikipedia)
  10. 10. Accessibility for Ontarians with Disabilities Act (AODA) • Goal is for an accessible Ontario by 2025 • Applies to people who live, work, or do business in Ontario • Companies with 20+ employees must submit accessibility report • Exemplar for other jurisdictions
  11. 11. Methods for Accessibility Main ways to offer accessible content: – Assistive Technology – Automated Conversion – Human Development
  12. 12. Accessibility in Information Systems External-facing: • Websites and e-Business portals • Self-serve kiosks • Mobile apps • Communications (print, video, podcasts, in-person) Internal: • Intranets • Business software (purchased or custom built) • Finding aids
  13. 13. Implementing Accessibility Know Your Audience • Informal data • Research audience (via survey, focus groups, interviews, etc.) Accessibility Experts • Many consultants specializing in this, but check their credentials
  14. 14. Guidelines • Web Content Accessibility Guidelines (WCAG) –Four Principles: perceivable, operable, understandable, robust • IBM Guidelines for Accessible Hardware & Software • Disability specific guidelines
  15. 15. Ensuring Accessibility Testing Methods: • Automated software • Expert testing and walkthroughs • User testing – the gold standard!
  16. 16.  
  17. 17. Resources • W3C (guidelines) • WebAim (education support & tools) • O’Reilly Media (education material) • Inclusive Design Research Centre @ OCADU (education program) • Accessibility Camp Toronto (events)
  18. 18.     More Information…. For links to websites & concepts discussed, visit my Delicious bookmarks: http://delicious.com/glenfarrelly/accessibility

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