Public libraries’ innovative services

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Public libraries’ innovative services

  1. 1. 1
  2. 2. e-Inclusion• Electronic (digital) inclusion stands for activities related to the achievement of information society with access to digital services• Provision of free and equitable access to information for all, including marginalized groups (disadvantaged people, disabled people and unemployed people) 2
  3. 3. Public libraries:the third space of e-inclusion 3
  4. 4. Ray Oldenburg (1989) The third place is different from the home and the workplace; it is vital and multifunctional; people meet, get together and communicate in an informal manner; it is a point of attraction for the community.Jan Braeckman (2010) “A unique place to access information, culture and to reconnect to the local community”. Repositioning European Public Libraries 4
  5. 5. Glob@l Libraries – Bulgaria: Program Priorities 2012Innovative e-servicesExpand the portfolio of traditional services: develop innovative e-services based on modern ICT, provide structured content (e-health, e-culture, e-employment, e- science, e-education, e-business, etc.)AdvocacyGovernment institutions recognize the role of libraries in the process of e-inclusion: libraries – active agents in the provision of information about various national policies 5
  6. 6. 2010 Groups of library service users Non-visitors - Cannot specify visit 31.7% frequency 5.0% Active 26.9% - Non-active 36.4% Impact Assessment Baseline Study ESTAT, November – December 2010 6
  7. 7. 2011 – 2012 Target libraries’ quarterly reports: Summary of conclusions 7
  8. 8. 2011 – 2012 Target libraries’ quarterly reports: Summary of conclusions 8
  9. 9. 2012 Target libraries’ quarterly reports: Summary of conclusions 9
  10. 10. 2012 Target libraries’ quarterly reports: Summary of conclusions 10
  11. 11. 11
  12. 12. SUSTAINABILITY =innovative e-services + training + advocacy 12

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