Innovative Services and Best Practices under the Glob@l Libraries - Bulgaria Program

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Innovative Services and Best Practices under the Glob@l Libraries - Bulgaria Program

  1. 1. INNOVATIVE SERVICES ANDGOOD PRACTICES UNDER THEGLOB@L LIBRARIES PROGRAM KRASIMIRA KANEVA Montana, 3 May 2012
  2. 2. CONTENTS Countries from which examples have been selectedNumber of libraries involved in the GL Program  Bulgaria - 960  Ukraine - 944  Romania – 1,482  Poland – 3,333  Lithuania – 1,217
  3. 3. DEFINITIONS Innovative Service Good Practice Responds to library users’ new needs Applies a new approach/method in  A method or a practice the implementation of traditional contributing to the library activities achievement of high results and customizable to other Provides access to new types of similar organizations information, previously inaccessible for library users or the community Attracts new users, previously unserved by the library
  4. 4. INNOVATIVE e-SERVICESe-Government e-Education/ Sciencee-Employment e-Culturee-Inclusion e-Societye-Health e-Business
  5. 5. e-Government ROMANIAService: Submission of subsidy application forms by agricultural producers in 2011Partner: the Paying Agency  400 libraries  17,000 farmers (2011)  more than 20 million euro of subsidies  54,000 euro per library  250,000 euro of saved transport costs  34,000 saved work days
  6. 6. e-Government ROMANIAService: Payment of local taxes and chargesPartners: Ministry of Communication and Information Society;National Revenue Agency  Pilot implementation in 5 settlements since March 2011  In all municipalities until end-2012
  7. 7. e-Government UKRAINEThe district library in the Kropivnitskitown of Nikolaev creates Library in thethe Pribuzha Regional town ofInformation Portal Nikolaev provides the “virtual community reception room” service
  8. 8. e-Government UKRAINEThe library in the town ofKramatorsk providesaccess to e-governmentservices and legal advice
  9. 9. e-Employment in BULGARIAIhtiman, training ofunemployed young people inmotivation letter writing andonline job application Asenovgrad, job intermediary service of the Employment Office
  10. 10. e-Inclusion BULGARIABanya, training ofmentally disabledpeople as activecomputer users Sofia, training under the Glob@l Libraries – Bulgaria Program of hearing impaired young people
  11. 11. e-Inclusion UKRAINEThe library in thetown of Nikolaevand the DialogueNGO conduct atherapy sessionfor peoplechallenged intheir daily lives The library in the town of Sumi in partnership with an NGO creates an Information and Resource Center for people with special needs
  12. 12. e-Health BULGARIA The village of Belogradets, Varna district, free cardiac tests and provision of information about prevention and healthy lifestyleRoman, lecture on the harmof drugs, “Informed andHealthy” Campaign
  13. 13. e-Health ROMANIAHargita county, a patientwith amputated legs is aregular library computeruser. Transport providedby the hospital. The library in Costanza hosts and co-organizes a roundtable on women’s health
  14. 14. e-Society ROMANIA Call for proposals “Library without Doors” with the involvement of the local community. Funding amount: USD 100 – 2,000.The library in Bihor Countycoordinates the campaignfor cleaning the settlementswith the participation ofvolunteers
  15. 15. e-Society LITHUANIAThe town of Utena – aprogram based on playtechniques andimplemented among schooldrop-outs Safe and Friendly Internet Campaign for children and adolescents ПРЕДИЗВИКАТЕЛСТВА
  16. 16. e-Society POLAND
  17. 17. e-Business LITHUANIAThe library in the town of Pasvalisadopts a service in support offarmers, including: ICT network for farmers’smartphones; web portal for informationsharing; online promotion and sale ofagricultural products Project budget: USD 15,000
  18. 18. e-Business UKRAINE Project Management Center in the city of Bar 15 projects in 5 years
  19. 19. e-Business UKRAINE In the city of Melitopol, e-map of tourism and investment Amount: USD 1,900 Copies: 40,000
  20. 20. New Service Development Service Identification of Service adoption identification potential partners activitiesExpected results/ Information about Resources/Budget Effect the new service

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