GLOB@L LIBRARIES PROGRAMINNOVATIVE SERVICE PRACTICES   FROM OTHER COUNTRIES                               Nikolay Markov  ...
CONTENTGood practices  Services  Partnerships  Projects  Promotion
CONTENT Countries from which practices have been selected     Greece                  Vietnam     Ukraine             ...
GREECE – the city of Veria
Central Public Library of Veria, North Greece Wins the Access to Learning Award in the annual competition of Bill & Melin...
UKRAINE – the city of Bar              Project Management Center                  15 projects in 5 years
UKRAINE – the city of MikolaevThe library and theDialogue NGOconduct therapy forpeople challengedin their daily lives
UKRAINE – KramatorskThe library providesaccess to e-government servicesand legal advice
UKRAINE – SumiThe library, in partnership with anNGO, creates an Information andResource center for people withspecial needs
UKRAINE – KYRGYZSTANThe Director of Mlada GvardiaLibrary in Kiev sharesexperience online withcolleagues from Kyrgyzstan
ROMANIAHargita county, a patient withamputated legs is a regular        The library in Costanza hostslibrary computer user...
ROMANIA                                Summer school for young                                librarians (under 35 years) ...
ROMANIA“I Love Mama” Project for         Video advertisement of thesupporting children in            library in the city o...
POLAND             “Active Library” Project                         Project budgets: up to USD                         1,5...
LATVIA    “Third Father’s Son” Project – ЗtdThe biggest telecommunication company trainslibrarians in transition from anal...
LATVIALet’s go to the library   The library is accessible to                                  blind users
CHILEProjects The National Bank pays libraries  to train clients in e-banking                                      Librar...
VIETNAM   Internet festival in three pilot   provinces. Computer skills   competition with awards.
MEXICOThe Ministry of Education provides fundsfor out-of-school training of adults andchildren.
COLUMBIA                  Initiatives                 “Listen through Your                 Eyes” – for hearing            ...
NEPAL – the Kathmandu Valley The library trains painters  and craftsmen in new digital  skills through digital design  te...
SERBIA – Jagodina The public library in the city of  Jagodina created a website of four  small libraries to exchange  agr...
Global Libraries Program Innovative Service Practices from Other Countries
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Global Libraries Program Innovative Service Practices from Other Countries

  1. 1. GLOB@L LIBRARIES PROGRAMINNOVATIVE SERVICE PRACTICES FROM OTHER COUNTRIES Nikolay Markov Dobrich, 26 April 2012
  2. 2. CONTENTGood practices  Services  Partnerships  Projects  Promotion
  3. 3. CONTENT Countries from which practices have been selected  Greece  Vietnam  Ukraine  Mexico  Romania  Columbia  Poland  Nepal  Latvia  Serbia  Chile
  4. 4. GREECE – the city of Veria
  5. 5. Central Public Library of Veria, North Greece Wins the Access to Learning Award in the annual competition of Bill & Melinda Gates Foundation. The award recognizes the creative usage of information and technological services that support the economic, education and culture needs of more than 180,000 citizens. The library provides services to the city of Veria (50,000 inhabitants) and its environs (with another 130,000 residents). It is the first library in Greece to have offered free-of-charge access to the Internet to its users. The award totals USD 1 million with which the library intends to expand its branch network, renovate its equipment, replicate the “Magic Boxes” service for children within the library and its branches and widely promote library services through its websites and the social networks. The magic boxes created by the public library in Veriahttp://entitlelll.eu/por/Meetings/Final-Conference/Presentations/The-Magic-Boxes- Experience
  6. 6. UKRAINE – the city of Bar Project Management Center 15 projects in 5 years
  7. 7. UKRAINE – the city of MikolaevThe library and theDialogue NGOconduct therapy forpeople challengedin their daily lives
  8. 8. UKRAINE – KramatorskThe library providesaccess to e-government servicesand legal advice
  9. 9. UKRAINE – SumiThe library, in partnership with anNGO, creates an Information andResource center for people withspecial needs
  10. 10. UKRAINE – KYRGYZSTANThe Director of Mlada GvardiaLibrary in Kiev sharesexperience online withcolleagues from Kyrgyzstan
  11. 11. ROMANIAHargita county, a patient withamputated legs is a regular The library in Costanza hostslibrary computer user. and co-organizes a roundtableTransport provided by the on women’s health.hospital. Frontline SMS is used to send texts and messages to the library in Techirghiol
  12. 12. ROMANIA Summer school for young librarians (under 35 years) under the Glob@l Libraries ProgramThe library in Bihor Countycoordinates the campaign forcleaning settlements with theparticipation of volunteers
  13. 13. ROMANIA“I Love Mama” Project for Video advertisement of thesupporting children in library in the city of IasiRomania in theircommunication with theirparents working in Italy Call for project proposals “Library without Walls” with the involvement of the local community. Project budgets: USD 100 – 2,000.
  14. 14. POLAND “Active Library” Project Project budgets: up to USD 1,500. Project proposals need to comply with the program’s overall plan in Poland and provide some of the specified services. Libraries may apply in partnership with NGOs. ПРЕДИЗВИКАТЕЛСТВАПРЕДИЗВИКАТЕЛСТВА
  15. 15. LATVIA “Third Father’s Son” Project – ЗtdThe biggest telecommunication company trainslibrarians in transition from analogous to digital TV andorganizes PR events with the slogan:“Librarians are prepared to help and provide accurateinformation about latest IT.”
  16. 16. LATVIALet’s go to the library The library is accessible to blind users
  17. 17. CHILEProjects The National Bank pays libraries to train clients in e-banking Library in polyclinic grounds The National Revenue Agency pays libraries to assist citizens 40 with online tax paying vehicles
  18. 18. VIETNAM Internet festival in three pilot provinces. Computer skills competition with awards.
  19. 19. MEXICOThe Ministry of Education provides fundsfor out-of-school training of adults andchildren.
  20. 20. COLUMBIA Initiatives “Listen through Your Eyes” – for hearing impaired people Groups of volunteers and library representativesElderly corner read to children in hospitals
  21. 21. NEPAL – the Kathmandu Valley The library trains painters and craftsmen in new digital skills through digital design techniques. The locality is famous for its beautiful crafts whose masters modernize their skills and improve their means of livelihood through the new library service.
  22. 22. SERBIA – Jagodina The public library in the city of Jagodina created a website of four small libraries to exchange agricultural information, information about funding opportunities and enable online trade among farmers.

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