Lifelong Learning Plan Townsville 2013


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Lifelong Learning Plan Townsville 2013

  1. 1. Lifelong Learningstrategic action plan >> 2012-2014
  2. 2. cover image >>learn audit - tree of knowledgeThe cover image stems from the concept donefor the Learn Audit campaign. The artworkrevolved around the tree of knowledge notion.The multitude of coloured circles and arrowsflowing from this represent the variety oflearning options and direction one can choosein life.pattern >> kapok and brolgatownsville’s flora and fauna emblemsThe Kapok tree is native to the Townsvilleregion and is recognisable from its vibrantdisplay of yellow flowers. Just like the Kapok,Townsville is a vibrant and energetic city beingrecognised throughout Australia.Brolgas are gregarious creatures gatheringinto large flocks, which appear to be manyself-contained individual groups rather than asingle social unit, representative of Townsville— a community made up of a number ofdifferent groups.
  3. 3. Townsville – a city that values lifelong learning for its potential tobuild a cohesive and self-reliant community.
  4. 4. The Lifelong Learning partnerships between council and community Strategic Action Plan members as we strive to meet the learning needs 2012-2014 recognises of our community. the importance of We look forward to the journey of implementing learning to developing the Lifelong Learning Strategic Action Plan a strong vibrant 2012-2014 and development of partnerships and economically with community stakeholders to build capacity, sustainable community. support and respond to current and future The plan has identified needs. been developedfrom a variety of engagement activities anddiscussions with key community representatives,organisations and community members from thecommunity. The Learning Audit that we undertookin 2011 investigated the extent of learningfacilities, services and providers in the city andidentified opportunities to develop access and the Cr Jenny Hillprovision of learning so that the community will Mayor of Townsvillebenefit fully from learning opportunities available.Our aim through this engagement and forthe coming implementation of the LifelongLearning Strategic Action Plan is to develop true
  5. 5. ContentsIntroduction 2Definitions 3Methodology 4About Townsville 5Integration 6Lifelong Learning Strategic Action Plan: Priority Areas 11 Priority Area One: Programs and Participation 12 Priority Area Two: Access and Equity 14 Priority Area Three: Partnerships and Networks 16 Priority Area Four: Advocacy 17Implementation of the Lifelong Learning Strategic Action Plan 19Acknowledgements 20Related Documents 21References 22 Lifelong Learning Strategic Action Plan 2012-2014 1
  6. 6. Introduction The Townsville City Council’s Lifelong Learning The Lifelong Learning Strategic Action Plan 2012- Strategic Action Plan 2012-2014 sets out council’s 2014 provides a strategic framework to guide plan to work with the community, to improve the Townsville City Council’s work with the community status and lives of people who live in Townsville. to facilitate the development of Townsville as a The plan is guided by the Townsville Community learning community by outlining the identified Plan 2010-2021 which was developed from the priority areas of programs and participation, feedback received from consultation with the access and equity, advocacy, and partnerships community. In addition, responses received and networks. from individuals, community organisations and The focus of the Lifelong Learning Strategic service providers during the consultation phase Action Plan is to enable council and community of the development of the Learning Audit Report to respond effectively, and in an appropriate and provided substantial foundational information for timely manner, to the needs and aspirations of the Lifelong Learning Strategic Action Plan 2012- the community, both at an organisational and 2014. community level. [Lifelong learning] broadens the mind, extends contact with the community. – townsville community member, 20112 Lifelong Learning Strategic Action Plan 2012-2014
  7. 7. DefinitionsFormal learning is systematic and takes place Learning provides the opportunity to developformally as accredited courses in schools, skills, grow businesses, make new friends,universities and other institutions and training strengthen networks and build social capital inorganisations the community.Informal learning is unsystematic and occurs Nonformal learning is systematic and non-when we learn a new skill, like knitting, in a casual accredited learning that takes place in aand social setting. workplace, home or community organisation.Learning community - any city, town or village and Social inclusion is the process of including allsurrounding area, that using lifelong learning as people in the social, economic, political andan organizing principle and social goal promotes cultural system of society so that they feel valued,collaboration of the civic, private, voluntary/ their differences are respected, and their basiceducational sectors in the process of achieving needs are met and they can live in dignity.agreed upon objectives related to the twin goals (Cappo 2002).of sustainable economic development and social Community engagement is a term used to describeinclusion.(Faris and Peterson, p.17) a broad range of interactions between councilLearning Communities Leadership Group - a high- and the community, including consultation andlevel reference group of Council. The group is communication with the community, and involvingmade up of dynamic and enthusiastic community and endeavouring to understand our community.leaders from prominent education institutions Community-based learning is learning that occursand representative community organisations. when a community member is enabled to learnThe group has been established as a community what they want to learn from any other member offorum of Council. the community.Lifelong learning is the ongoing and lifelong Learning Links is a register of people who areprocess that improves knowledge, skills and willing to share their skills with others. It is acompetencies within a personal, community or simple, inexpensive way of learning a new skill thatemployment-related sphere. It is fundamental to utilises untapped resources in the community.the changes that occur in these settings. Lifelong Lifelong Learning Strategic Action Plan 2012-2014 3
  8. 8. Methodology Townsville City Council has used a multi-faceted, access by Aboriginal people, Torres Strait inclusive, community engagement methodology to and South Sea Islander people, people inform the development of the Lifelong Learning from culturally and linguistically diverse Strategic Action Plan 2012-2014. backgrounds and people with disabilities, to participate in discussions about council The objective of the methodology is to achieve initiatives rich community engagement that adheres to the Townsville City Council Community Engagement >> adherence to an organisational community Policy, and a planning document that reflects engagement policy and framework that the values and aspirations of the Townsville focuses on achieving meaningful community community. engagement >> to foster a council-wide culture of community Townsville City Council believes in, and engagement is committed to, fostering democratic representation, social inclusion and meaningful The Lifelong Learning Strategic Action community engagement to assist in the delivery of Plan outlines actions that respond to the a high quality local government. issues identified by the community and key stakeholders. The community engagement Townsville City Council’s Community Engagement process included both broad-based and targeted Policy is based on the following principles: engagement, and multiple techniques relevant to >> provision of inclusive opportunities for the target groups. A comprehensive outline of this informed community involvement in council’s engagement process can be found in the Learning decision making Audit Report. >> ensuring that all groups in the community are provided with opportunities to engage with Townsville City Council >> commitment to the provision of culturally appropriate processes to encourage increased4 Lifelong Learning Strategic Action Plan 2012-2014
  9. 9. About TownsvilleThe traditional owners of the Townsville region are These natural habitats support a wide range ofthe Bindal and Wulgurukaba peoples, and are the flora and fauna including: 53 mammal species;first known people to have lived in the Townsville a large number of reptiles and amphibiansarea. Captain James Cook mentioned the region including land snakes, estuarine crocodiles, andin 1770. The name Townsville was created by an a diverse range of lizard and frog species; and atemployee in respect to his employer Robert Towns. least 365 bird species.This was the name adopted by the Queensland Some of Townsville’s distinguishingGovernment when the township was surveyed in characteristics include:1865 and declared a municipality in 1866. >> Townsville has one of the largest populationTownsville is the largest city in north Queensland growth areas in Queensland.and has one of the fastest growing populations inthe state. At 30 June 2010, the estimated resident >> Employment in Townsville is significantlypopulation of Townsville was 185,768 people, stronger than the national and state averages.and was ranked the seventh for largest growth >> Townsville has one of the busiest regionalfrom 2009 to 2010. Townsville’s population in hospitals in Queensland.2031 is projected to be 270,500 people, which >> Townsville has the third busiest port inwill account for 4.3 per cent of Queensland’s total Queensland.population. >> Economic growth in Townsville is significantlyTownsville is located approximately halfway stronger than national and state averages.between the tip of Cape York and Brisbane. Our >> Townsville is home to a large defence forceregion is characterised by diverse landforms and presence.natural environments. In the low lying coastal >> Internationally recognised James Cookplain there are a number of rivers, creeks and University is based in the city.freshwater wetlands. Hills and mountains rise >> Townsville is a service and administrativeout of the coastal plain, creating distinctive centre for north Queensland.landmarks. Lifelong Learning Strategic Action Plan 2012-2014 5
  10. 10. Integration Lifelong learning is one of the means by which based but also as informal, focused on individual individuals respond to changes in society. development throughout life. Governments throughout the world are embracing At the same time the Organisation for Economic lifelong learning and providing access to informal Cooperation and Development (OECD) promoted and formal learning opportunities as a solution education through upskilling and reskilling as a to social exclusion and disadvantage. Such means of stimulating economic growth in Europe. investment in learning has been demonstrated Following the OECD conference in Gothenburg to improve not only the individual’s ability in 1992 the concepts of “lifelong learning” and to respond to change but also fosters social “learning communities” gained greater impetus. cohesion, community wellbeing and economic sustainability. The learning communities movement with its focus on lifelong learning has spread from Europe The community’s belief in the value of lifelong to other parts of the world including, Canada, learning is fundamental to the identification of United States, Australia and parts of Asia and places and regions as learning communities Africa. global trends australian government The recognition of learning as lifelong was given Learning communities have been developing in international emphasis in 1973 by UNESCO Australia for more than ten years. (United Nations Educational Scientific and Cultural Organization) in its published report, of In October 1999 the Australian federal government the International Commission on the Development convened the Regional Australia Summit to of Education, entitled “Learning to Be”. This report develop strategies to address challenges facing called for a fundamental change in thinking about regional Australia. One of the themes discussed education with its emphasis on teaching and was “Education and Training in Regional Australia”. teachers to one that focused on “learning and In that paper learning was emphasised as a vehicle learners”. It identified learning as not only formal, for building community resilience and wellbeing. that is, institution centred and qualification6 Lifelong Learning Strategic Action Plan 2012-2014
  11. 11. IntegrationThis was closely followed by learning community queensland governmentinitiatives in Victoria where the state government The Queensland Government has an emphasisidentified lifelong education as a key to on lifelong learning, education and training inVictoria’s prosperity. Hume Global Learning a number of their strategic policy statements.Village in Victoria, formally established in 2004, Fundamental to these policies is social inclusionis considered a good practice example of how and the provision of access and equity. Thecommunity needs and issues can be addressed government’s role is highlighted through formalthrough the provision of lifelong learning education and training and through developingopportunities. partnerships with the community on initiativesThe Australian Government recognises the value undertaken in less formal settings.of learning to sustainable economic development The government’s education white paper, A flyingand social inclusion in many of its policies. Its start for Queensland Children provides strategiesvision of a socially inclusive society, is one in for developing a quality education system inwhich all Australians, feels valued and has the Queensland. Getting ready for primary andopportunity to participate fully in the life of our secondary education and improving the level ofsociety. Achieving this vision means that all educational attainment and skills is central to thisAustralians will have the resources, opportunities vision. In a Multicultural future for all of us – 2011and capability to learn, work, engage and have there is also emphasis on providing school-baseda voice. The provision of learning and education initiatives for students that support the learning,is also one of the strategies the government social and psychological needs young people fromhas identified for the National Digital Economy culturally and linguistically diverse backgrounds.Strategy, Closing the Gap of IndigenousDisadvantage and in its Digital Education To prepare preschool children for school and toRevolution. develop literacy levels in the wider community the State Library of Queensland has developed a framework, Libraries for Literacy: every day, every way: 2011-2014. This strategic action plan Lifelong Learning Strategic Action Plan 2012-2014 7
  12. 12. Integration responds to low levels of literacy in the community. the workforce as well as support for lower skilled They have developed programs and services to be workers to gain skills and confidence to enter delivered by SLQ in partnership with Queensland the workforce. It also taps into the wealth of the public libraries and other literacy providers. knowledge and experience of older people by providing opportunities for seniors to volunteer in The Queensland Reconciliation Action Plan intergenerational, literacy and public programs. provides actions that are aligned to the Federal government’s agenda to close the gap on local government Indigenous disadvantage. They have provided In 2005, the Australian Local Government strategies to engage Aboriginal and Torres Strait Association, President Cr Paul Bell called for islander peoples in opportunities for learning, members to “encourage learning communities”. throughout life from early childhood to adulthood. He said “A community committed to lifelong Skilling Queenslanders for work offers learning and capacity building can contribute to disadvantaged jobseekers customised expanding commercial opportunities and offer employment and training assistance to meet their new solutions to regional challenges.” individual needs and the demands of the labour Local government is ideally placed to lead the market for a skilled workforce. development of learning communities as it has Absolutely everybody, enabling Queenslanders extensive knowledge of the community. It has with a disability presents strategies for developing established networks and partners and the political inclusive education and accessible learning authority and resources to develop and sustain environment for Queenslanders with a disability it. It can bring together different organisations to achieve learning goals in settings of choice and groups to form a cohesive group that has a from early childhood, schooling, training, higher common interest – lifelong learning. Council’s role education and beyond. is to act as the enabler in building the community’s capacity to implement opportunities for learning Positively Ageless, Queensland Seniors Strategy that will foster the development of a learning 2010-20 promotes participation, independence community. Many local government authorities in and mobility for seniors to re-enter, or remain in8 Lifelong Learning Strategic Action Plan 2012-2014
  13. 13. IntegrationQueensland have incorporated lifelong learning community grants and sponsorshipinto their corporate plans. Through the Community Grants program, Townsville City Council is a significant contributortownsville city council to enhancing the wellbeing of our city. One way inCouncil supports the development of a learning which council supports the community is throughcommunity in Townsville through its Corporate ongoing funding for community projects, includingPlan strategy to “foster the development of the programs and activities that provide opportunitiescity as a learning community”. Library Services for lifelong learning.has a key role in its development through itsoperational plan actions that: Community Grants and Sponsorship Scheme Snap Shot:>> Activity 3.4.1 Provide programs, services and The Community Grants program has supported... activities to meet the learning and recreational projects/activities including: needs of the community. >> Museum of Tropical Queensland (MTQ) – Community Pass Program>> Activity: 3.7.16 Provide library services to meet >> Volunteering North Queensland (VNQ) – Towards the needs of the community. the delivery of Community Skills WorkshopsCouncil has worked in partnership with >> Townsville Multicultural Support Group (TMSG) –organisations working within the community Towards the delivery of the Cultural Outreach toto develop lifelong learning opportunities that Schools Programare socially inclusive and foster personal and >> Smart Futures 4 North Queensland – Towards thecommunity growth. annual NQ Careers ExpoThe Learning Communities Leadership Group isa high-level reference group, intent on providingaccess to learning opportunities and developingTownsville as a learning community. Since theamalgamation of Thuringowa and Townsville, thisgroup has become a community forum of Council. Lifelong Learning Strategic Action Plan 2012-2014 9
  14. 14. 10 Lifelong Learning Strategic Action Plan 2012-2014
  15. 15. Lifelong Learning Strategic Action Plan: Priority AreasCommunity consultation has identified thethemes of programs and participation, access and [Learning options] must beequity, advocacy and partnerships and networks.These identified priority areas are further detailed tailored to [the] existingby strategies, actions and initiatives skills and learning abilities ofTownsville City Council has developed thefollowing four priority areas including their goals, participants. One size doesn’tstrategies, actions and initiatives, on behalf of fit all... language, disabilitiesthe local community. The implementation of thestrategies will ensure that the specified goals are and methods of learning [needachieved. to be taken] into account.The priority areas identified within this strategic – townsville community member, 2011action plan have been informed by targeted sectorengagement for the Learning Audit Report andalso by the Townsville Community Plan 2011-2021engagement, which directs and is linked to theTownsville City Council Corporate Plan. Lifelong Learning Strategic Action Plan 2012-2014 11
  16. 16. Priority Area One: Programs and Participation goal >> Community members are participating in informal, nonformal and formal learning opportunities that meet their needs. strategy 1 >> build the capacity of the community to participate in informal, nonformal and formal learning opportunities that meet their needs Action >> Continue to support council staff by providing Enhance the delivery of lifelong learning learning opportunities that increase their opportunities by investigating flexible delivery potential to make a valuable contribution to through the internet. the organisation Initiatives >> Undertake a scoping study to identify options Action Develop partnered, socially inclusive lifelong and resources for web delivery of lifelong learning programs that meet the needs of the learning opportunities community >> Identify current programming opportunities for Initiatives web delivery >> Work with local schools and community Action organisations to provide informal learning Develop and deliver a range of lifelong learning opportunities for young people programs that meet the needs and interests of the >> Partner with relevant organisations to provide community. programs that build literacy and numeracy, Initiatives employability and life skills for adults. >> Increase attendance at library early literacy >> Continue to expand community-based programs that prepare children for formal learning, through Learning Links volunteers learning at school. sharing their skills with others >> Increase participation in lifelong learning >> Regularly engage with organisations working programs that meet the recreational and in the Aboriginal and Torres Strait Islander informational learning needs of adults in the community, disability inclusion and culturally community and linguistically diverse sectors to share >> Increase participation in the learning information so as to increase participation in programs, both partnered and council, that lifelong learning opportunities build skills in digital technology12 Lifelong Learning Strategic Action Plan 2012-2014
  17. 17. Priority Area One: Programs and Participationstrategy 2 >> seek opportunities for grants and sponsorships tosupport program delivery.ActionContribute lifelong learning programs to the Ongoing learning keeps the mindTogether Townsville Initiatives bank for corporate fresh and open, challengessponsorshipInitiatives work practices and encourages>> Review current initiatives and identify gaps in lifelong learning opportunities better understanding.>> Develop further initiatives to fill gaps – townsville community member, 2011ActionInvestigate grant opportunities as they ariseInitiatives>> Submit applications for funding lifelong learning programs Lifelong Learning Strategic Action Plan 2012-2014 13
  18. 18. Priority Area Two: Access and Equity goal >> All members of the community have equitable access to lifelong learning opportunities. strategy 1 >> improve access to lifelong learning opportunities for disadvantaged groups. Action Investigate the delivery of lifelong learning Lifelong learning happens programs as outreach Initiatives informally all the time, it is >> Review current programming to identify opportunities for delivery of informal good to be able to identify learning and literacy programs as outreach in and label opportunities to community centres and through place-based community organisations. support this. – townsville community member, 2011 Action: Continue to provide informal and nonformal lifelong learning programs at little or no cost through the library service Initiatives >> Continue to deliver nonformal and informal learning programs that meet the needs of the culturally and linguistically diverse community in developing English literacy and life skills. >> Continue to deliver culturally appropriate learning and literacy programs at little or no cost through the library for the Aboriginal and Torres Strait Islander community14 Lifelong Learning Strategic Action Plan 2012-2014
  19. 19. Priority Area Two: Access and Equitystrategy 2 >> improve community access to information onlearning.ActionInvestigate the development of a comprehensivecentralised database of learning in Townsville You are never too old toInitiatives learn, whether it is benefit>> Partner with the Community Information Centre, James Cook University and the personally or professionally. Barrier Reef Institute of TAFE to scope the – townsville community member, 2011 development of Learning TownsvilleActionReview current provision of information oncommunity learning focussing on access andequity for everyoneInitiative>> Undertake review Lifelong Learning Strategic Action Plan 2012-2014 15
  20. 20. Priority Area Three: Partnerships and Networks goal >> Learning providers are working together to provide lifelong learning opportunities in the region. strategy 1 >> support partnerships and strengthen network relationships between organisations who value lifelong learning. Action Facilitate the development of partnerships and networks that will enhance informal, nonformal and formal learning opportunities in Townsville Initiatives: >> Facilitate greater interactions with business and employer groups to identify their learning needs >> Establish a learning and literacy reference group to work collaboratively to improve literacy and learning opportunities in the region. >> Hold an annual learning forum for learning providers and facilitators >> Work with partners and networks to develop an annual calendar of events16 Lifelong Learning Strategic Action Plan 2012-2014
  21. 21. Priority Area Four: Advocacy goal >> Lifelong learning is valued as essential to a cohesive and self-reliant community.strategy 1 >> promote the value of lifelong learning as beneficialto personal and community wellbeing and economic sustainability.Action ActionEngage with key stakeholders to promote lifelong Undertake and support activities which promotelearning to the community the value of formal, nonformal and informalInitiative learning and celebrate local learners>> Develop an Advocacy Plan for the Learning Initiatives: Communities Leadership Group >> Celebrate the achievements and success of local people through an inspiring storiesAction project that can spur others to learnPromote council as a corporate role model for >> Recognise and support the value of learningorganisational professional development and through an annual festival and through annualsupport events such as Adult Learner’s Week andInitiative: Children’s Book Week>> Seek opportunities to market council as a corporate role model in the community and to peer bodies Lifelong Learning Strategic Action Plan 2012-2014 17
  22. 22. 18 Lifelong Learning Strategic Action Plan 2012-2014
  23. 23. Implementation of the Lifelong Learning Strategic Action PlanThe Lifelong Learning Strategic Action Plan Council will annually review the progress of the2012-2014 provides a framework to guide the initiatives outlined in this plan, the outcomesTownsville City Council’s work with the community of these reviews will be recorded on the councilby outlining priority areas for lifelong learning website.and the development of Townsville as a learning Copies of the Lifelong Learning Strategic Actioncommunity. This plan will be implemented Plan 2012-2014 will be available at CityLibrariesover a two year period. The implementation branches, the Community Information Centre andof the plan will grow and develop partnerships council website.with community stakeholders to support andrespond to the identified priority areas. Councilinvites the community to be actively involved inthe implementation of initiatives and projectsoutlined in the plan.The initiatives outlined within this plan havebeen identified through the engagement process;however, these are not the only methodsavailable to reach the goals. Council welcomescontributions and ideas from communitymembers, groups and organisations which couldassist in achieving the goals identified in theLifelong Learning Strategic Action Plan 2012-2014.Please visit the council website and provide yourfeedback to Lifelong Learning Strategic Action Plan 2012-2014 19
  24. 24. Acknowledgements The Lifelong Learning Strategic Action Plan 2012-2014 was developed from the information provided by the community through the consultation and engagement process. Townsville City Council would like to thank and acknowledge the expertise, input, advice comments and thoughts shared by individuals, groups and organisations that assisted in the shaping and development of this strategic action plan.20 Lifelong Learning Strategic Action Plan 2012-2014
  25. 25. Related Documentsrelated townsville city council related commonwealth legistationpolicies >> Human Rights and Equal Opportunity>> Community Engagement Policy Commission Act 1986>> Information Privacy Policy >> Aged Discrimination Act>> Local Laws and Subordinate Laws >> Disability Discrimination Act 1992related townsville city council related queensland legislationplanning documents >> Queensland Government Multicultural Policy>> Community Plan 2011-2021 2004>> Corporate Plan 2009-2014 >> Local Government Act 2009>> Townsville City Council, Learning Audit Report >> Queensland Anti-Discrimination Act 1991 and Appendix >> Community Services (Aborigines) Act 1984>> Aboriginal and Torres Strait Islander Strategic Action Plan 2011-2014>> Community Safety Strategic Action Plan 2011-2014>> Disability Inclusion Strategic Action Plan 2011-2014>> Families Strategic Action Plan 2011-2014>> Women’s Strategic Action Plan 2011-2014>> Senior’s Strategic Action Plan 201-2014>> Youth Strategic Action Plan 2011-2014>> Multicultural Strategic Action Plan 2011-2014>> City Plan>> Economic Development Plan Lifelong Learning Strategic Action Plan 2012-2014 21
  26. 26. References Australian Government, Closing the Gap on Indigenous Disadvantage: The Queensland Government, Smart State Strategy, Queensland’s smart future, Challenge for Australia, February 2009 2008-2012, < indigenous/pubs/general/Documents/closing_the_gap/closing_the_gap.pdf cfm?id=9585> Australian Government, Australia’s Multicultural Policy, The People of Australia, Queensland Government, A Flying Start for Queensland Children, 2011, <http:// <> multicultural-policy/> Queensland Government, State Library of Queensland, Literacy Framework Australian Government, Skills Australia, Australian Workforce Futures, A National Project, Project Report, August 2011. Workforce Development Strategy, 2010, < national-workforce-development-strategy/Australian-Workforce-Futures/ Queensland Government, State Library of Queensland, Libraries for Literacy, documents/WWF_strategy.pdf> every day, every way: 2011-2014, < pdf_file/0011/202043/Literacy_Framework_web.pdf> Australian Government, Australian Social Inclusion Board, Breaking Cycles of Disadvantage, 2011, < Queensland Government, Office of Economic and Statistical Research, Queensland Regional Profiles, Townsville City, Based on local government area pdf> 2011, <> Australan Government, Australian Social Inclusion Board, Governance Models for Queensland Government, The Queensland Government Reconciliation Action Location Based Initiatives, 2011, < Plan 2009-2012, < reconciliation-action-plan> pdf> Queensland Government, Queensland Skills Plan 2008, < Brimbank Community Learning Strategy 2010-2013, <http://www.brimbank. au/resources/information/pdf/skills-plan-2008.pdf> Queensland Government, Department of Communities, A multicultural future Council_Strategies/Brimbank_Community_Learning_Strategy_2010-2013> for all of us, Queensland Multicultural Policy 2011, <http://www.communities. European Commision, Directorate-General for Education and Culture, Implementing lifelong learning strategies in Europe: Progress report on the multicultural-future.pdf> follow-up to the Council resolution of 2002, < Queensland Government, Department of Communities, Disability and Community policies/2010/doc/synthesis_efta_eea_en.pdf> Care Services, Absolutely everybody: enabling Queenslanders with a disability, Faris, R. and Peterson, W., Learning-Based Community Development: Lessons 2011, < Learned For British Columbia - A Report submitted to the Ministry of Community absolutely-everybody/absolutely-everybody-plan.pdf> Development, Cooperatives and Volunteers, April 2000. Queensland Government, Department of Communities, Positively Ageless, Frankston City, Learning City Strategy, A Framework for Action, 2005-2007, Queensland Seniors Strategy 2010-20, < < au/communityservices/seniors/positively-ageless-queensland-seniors- img/Learning%20City%20Strategy.pdf> strategy-2010-20> Haukka, Older Australians and the Internet, June 2011, < Werquin, Patrick, Recognising Non-Formal and Informal Learning, Outcomes, olderAustraliansInternet> Policies and Practices, Organisation for Economic Co-Operation and Development, 2010 Hume Global Learning Village, Learning Together 2030, <http://www.hume.vic.> Melton Shire, Community Learning Plan 2008-2010, < au/Page/page.asp?Page_Id=86&h=0>22 Lifelong Learning Strategic Action Plan 2012-2014
  27. 27. Lifelong Learning Sport and Recreation strategic action plan >> 2012-2014 action plan >> 2011-2014Community Safety Aboriginal and Torres Strait Islanderstrategic action plan >> 2011-2014 strategic action plan >> 2011-2014 Arts and Culture strategic action plan >> 2011-2014 Senior’s strategic action plan >> 2011-2014 Multiculturalstrategic action plan >> 2011-2014 Disability Inclusion strategic action plan >> 2011-2014 Families strategic action plan >> 2011-2014 Women’s strategic action plan >> 2011-2014 Youthstrategic action plan >> 2011-2014 townsville city council Community Strategic Action Plans 2011-2014