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Employer Presentation

This presentation has more information about what we do and some of our results at Chicago Service Works

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Employer Presentation

  1. 1. Introduction<br />
  2. 2. Mission & Vision<br />Mission: To meet the evolving workforce needs of Chicago Hospitality businesses and create training and career opportunities for Chicago residents by building strategic public and private partnerships. <br />Vision: To deliver a skilled and diverse workforce that increases Chicago’s competitiveness in the global economy by aligning workforce development initiatives with the City’s education and economic goals. <br />
  3. 3. ServiceWorks Accomplishments<br />160 Employers have used Service Works more than once<br />Successfully building relationships between the employer and the industries we service<br />Interview to hire ratio is less than 2-1<br />Over 1500 skilled candidates placed with 300 businesses within the service industry since 2005<br />
  4. 4. Employer Services<br /><ul><li>Consultation Services
  5. 5. Talent Acquisition Services</li></ul> -Individualized assessment conducted to determine <br />recruiting needs <br /> -Thorough prescreening of each candidate before <br />referred to your company<br /> -Guaranteed commitment level to fill each position <br />within your specified timeline.<br /> -Work to reduce turnover by maintaining a retention <br />rate above industry standards.<br />
  6. 6. Employer Services<br /><ul><li>Workforce Planning</li></ul> -Upgrade current training and/or succession planning customized just for <br /> you.<br /> -Create a new customized training program based on our assessment of <br /> your needs.<br /> -Develop opportunities for career growth and advancement by <br /> promoting industry recognized <br /> credentials and certification. <br /><ul><li>Facilitation of Training</li></ul> -Pre-employment Training<br /> -Customer Service Training – focused on industry <br /> skilled standards<br /> -On the job Training for new and existing <br /> employees<br />
  7. 7. Chicago ServiceWorks Partners<br />Association Partners<br /><ul><li>National Retail Federation Foundation
  8. 8. Illinois Hotel and Lodging Association
  9. 9. Illinois Restaurant Association
  10. 10. International Customer Service Association
  11. 11. Service Industry Advisory Board</li></ul>Business Sponsors:<br /><ul><li>The City of Chicago
  12. 12. Chicago Workforce Board (CWB)
  13. 13. Mayor’s Office of Workforce </li></ul> Development (DCD)<br />
  14. 14. Additional Business Services<br />We offer programs designed to address <br /> topics of interest within the business <br /> community and customized around your <br /> specific industry. These topics include:<br /><ul><li>Workshops
  15. 15. Seminars
  16. 16. Informational Updates
  17. 17. Industry Specific Job Fairs</li></li></ul><li>Employer Success Profile<br />Hotel<br />Hilton O’Hare<br />New Hires: 17<br />Average Wages: $9.78 <br />Positions: <br /> Housekeeping Supervisor, Housekeeping, Banquet Server, Front Desk, Room Attendants, etc.<br />Retention:12 <br /> (72% - 90 Days and more)<br />HR Savings: Avg. Cost $9,246<br /> Projected HR cost is based on the Cornell University Center for Hospitality. Research estimate based on study for large hotels. <br />
  18. 18. Employer Success Profile<br />Retail<br />Jones of New York<br />New Hires: 4<br />Average Wages: $11.11<br />Positions: <br /> Store Manager, Asst. Manager, Sales Associate<br />Retention: 4 <br /> (100% - 90 Days and more)<br />HR Savings: Avg. Cost $3,500<br />Projected HR cost is based on SASHA Corporation Consulting Firm<br />Research estimates are based on study for hourly employees.<br />
  19. 19. Employer Success Profile<br />Restaurant<br /><ul><li>Salad Creation</li></ul>New Hires: 16<br />Average Wages: $8.13 <br />Positions: <br /> Salad Chef<br />Retention:12 <br /> (72% - 90 Days and more)<br />HR Savings: $3,500<br /> Projected HR cost is based on SASHA Corporation Consulting Firm<br /> Research estimates are based on study for hourly employees.<br />
  20. 20. How Does Our Process Work?<br />We would conduct a needs assessment with you during our initial meeting.<br />Your Business Specialist Consultant would then create a Client Project Plan based on results of assessment and submit to you within 48-72 hours.<br />If providing recruiting services, we would create a Job Profile for each position and send it back to you for your review.<br />A Job Order would be created internally for each position so we could start prescreening candidates.<br />Based on the Client Project Plan, we would then begin to work with you to provide the customized services to fulfill your current human resources needs.<br />
  21. 21. Why should you consider us as a Business Partner?<br /><ul><li>You would be working with highly skilled professionals with expertise in specialized human resource services
  22. 22. We focus specifically on your service industry which would consist of either retail, hotel, or restaurant.
  23. 23. We have solid partnerships in the industries we service. </li></ul> - these will get even stronger as the city will continued efforts to get the Olympics here for the <br /> year 2016.<br />Our connections with the City of <br />Chicago creates an extreme advantage <br />for your organization.<br />
  24. 24. Any Questions????<br />