Answering reference questions in health & medicine; consumers, public health Gain professional skills to provide reference services; reference interviews Types of health information (i.e. patient groups & consumers; health professionals) Most common questions in consumer health, complementary & alternative medicine Philosophy of information service, variations across different libraries; models of services
Quiz & discuss answers Assignment #3 due start with ppts (four or five main sources) Work through examples on ppts Clinical scenarios OR the handout (sources for each student) Florance and Federer articles
LIBR 534 class 4 2017
• Structure of tonight’s class #4
• Review of content via quiz (12 questions) work with your partner
• Talk about assignment #3 due Jan 31st
• “Top Information Sources in Biomedical Reference Services”
• Federer & Florance articles – discussion “information in context”
• Break at 7:00-7:10pm /
– short one at 8pm
• Announcements – all
• News sharing re: health & medicine
• HLABC event, Jan 23rd, 2017
LIBR534 - Health information sources & services
Top InformationSources in Biomedicine
Can you find information on Haloperidol? Is it approved for use in Canada?
Patron: A thirty year old literate female diagnosed with schizophrenia hears
about Haloperidol from websites; wants more information before seeing GP.
• MedlinePlus (for information on Haloperidol)
• eCPS (RxTx)
• Health Canada
Common “drug” question / need list of drugs / QVs of the NLM classification
Example #1 (reference question)
I’m looking for a physician in Ottawa, Dr. Claire Kendall.
Where did she go to med school & what’s her specialty?
Patron: A medical student. Met physician at a conference.
Wants to know more.
• Canadian Medical Directory
• College of Physicians and Surgeons of Ontario (CPSO) All Doctors Search
Directory question / need list of physicians / W22 of NLMC
Example #2 (reference question)
I need the definition and “etymology” for the word, anemia.
What causes anemia anyway….? Is there a diet I can use…?
Patron: A 50 yr old male patient was diagnosed with anemia. Somewhat anxious in
the reference interview. Low literacy. Consumer health information.
Common “condition/disease” question / need basic information / option for a full
explanation of problem
Example #3 (reference question)
What is human papilloma virus? Can I get a vaccine for my teenage son?
Patron: A licensed nurse practitioner interested in information. Good medical
information literacy. Consumer health information through to research level.
• Adolescent health text/virology
• Handbooks? Textbooks? General practice?
• Government websites
Question about virus - infection / need basic information to research level /
option for research articles; perhaps Health Canada
Example #4 (reference question)
Is there a video I can watch on angioplasty? My 75 yr old mother is having the
procedure next week.
Patron: A middle aged male whose mum is having an angioplasty. Needs a
video. Has checked YouTube and Google.
• Video collections?
Common procedure question / need basic information / good simple visuals
Example #5 (reference question)
Florance (2002) & Federer (2013)
DISCUSS one of the articles (the one you read)
Florance V, Giuse NB, Ketchell DS. Information in context: integrating information
specialists into practice settings. J Med Libr Assoc. 2002 Jan;90(1):49-58.
Federer L. The librarian as research informationist: a case study. J Med Libr Assoc. 2013
Valerie Florance, Associate
Director National Library of
Medicine, National Institutes of
Lisa Federer, Research data informationist,