HLABC value of libraries handout


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To go with the powerpoints from same presentation, June 6th, 2014

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HLABC value of libraries handout

  1. 1. Demonstrating the value of health libraries (June 2014) (a few major studies, not exhaustive) Health Libraries Association of BC (HLABC) Dean Giustini, UBC biomedical librarian | dean.giustini@ubc.ca | June 2014 Classic article(s)  Marshall JG. The impact of the hospital library on clinical decision making: the Rochester study. Bull Med Libr Assoc. 1992;80(2):169-78.  King DN. The contribution of hospital library information services to clinical care: a study in eight hospitals. Bull Med Libr Assoc. 1987:75(4):291-301.  Klein MS. Ross FV. Adams DL. Gilbert CM. Effect of online literature searching on length of stay and patient care costs. Academic Medicine. 1995;69(6):489-95. Return on Investment (ROI)  Australian Library and Information Association (ALIA). "Putting value on the priceless: an independent assessment of the return on investment of special libraries in Australia". Canberra ACT, ALIA, 2014. https://www.alia.org.au/sites/default/files/documents/advocacy/ALIA-Return- on-Investment-Specials.pdf  ALIA Health Libraries Australia. Worth every cent and more: an independent assessment of the return on investment of health libraries in Australia, 2013.  ALIA. Questions of life and death: an investigation into the value of health library and information services in Australia. Health Libraries Inc., 2012  Bodycomb A, Del Baglivo M. Using an automated tool to calculate return on investment and cost benefit figures for resources: the Health Sciences and Human Services Library experience. J Med Libr Assoc. 2012 Apr;100(2):127-30.  Kelly B, Hamasu C, Jones B. Applying return on investment (ROI) in libraries. J Libr Admin. 2012;52(8): 656-671.  Kingma BR. The economics of information: a guide to economic and cost-benefit analysis for information professionals. Westport, CT: Libraries Unlimited, 2001.  Pan D et al. More than a number: unexpected benefits of return on investment analysis. J Acad Librarianship. 18 June 2013.  Tenopir C. Lib-Value: measuring value and return on investment of academic libraries. Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC. 2010;271:36-40.  Tenopir C. Building evidence of the value and impact of library and information services: methods, metrics and ROI. Evidence Based Library and Information Practice. 2013;8(2):270-274.
  2. 2. Demonstrating the value of health libraries (June 2014) (a few major studies, not exhaustive) Health Libraries Association of BC (HLABC) Dean Giustini, UBC biomedical librarian | dean.giustini@ubc.ca | June 2014 Value of libraries literature Bartlett JC, Marshall JG. The value of library and information services in patient care: Canadian results from an international multisite study. JCHLA. 2013; 34(03):138-46. Bryant S.L, Gray A. Demonstrating the positive impact of information support on patient care in primary care: a rapid literature review. Health Info Libr J. 2006 Jun;23(2):118–25. Debono D. Assessing the social impact of public libraries: what the literature is saying. Austral Public Libr Info Services. 2002;15(2):80–95. Gann LB, Pratt GF. Using library search service metrics to demonstrate library value and manage workload. J Med Libr Assoc. 2013 Jul;101(3):227-9. Jaeger PT. Describing and measuring the value of public libraries: the growth of the Internet and the evolution of library value. First Monday. 2011;16(11). James SE. Economic hard times and public library use: a close look at the librarian’s axiom. Public Libr Q. 1986;7(3–4): 61–70. Kingma BR. The economics of information: A guide to economic and cost–benefit analysis for information professionals. Second edition. Littleton, Colo.: Libraries Unlimited, 2001. Lawton A. The value of health libraries and librarians to the Irish health system. Ir Med J. 2014;107 (3):90. Maietta C, Bullock SH. A value-added partnership between a chief learning officer and a medical librarian. Med Ref Serv Q. 2009 Oct;28(4):375-84. Marshall JG, Sollenberger J, Easterby-Gannett S, Morgan LK, et al. The value of library and information services in patient care: Results of a multi-site study. J Med Libr Assoc. 2013 Jan; 101(1):39-46. Matthews JR. The evaluation and measurement of library services. Westport, Conn.: Libraries Unltd 2007. O'Connor P. Determining the impact of health library services on patient care: a review of the literature. Health Info Libr J. 2002 Mar;19(1):1–13 Saracevic T, Kantor PB. Studying the value of library and information services. Part I. Establishing a theoretical framework. JASIST. 1997;48:527–42. Sherwill-Navarro PJ, Wallace AL. Research on the value of medical library services: does it make an impact in the health care literature? J Med Libr Assoc. 2004 Jan;92(1):34-45. Sollenberger JF, Holloway RG Jr. The evolving role and value of libraries and librarians in health care. JAMA. 2013 Sep 25;310(12):1231-2. Tenopir C. Beyond usage: measuring library outcomes and value. Libr Managem. 2011;33(1/2):5-13.
  3. 3. Demonstrating the value of health libraries (June 2014) (a few major studies, not exhaustive) Health Libraries Association of BC (HLABC) Dean Giustini, UBC biomedical librarian | dean.giustini@ubc.ca | June 2014 Waller V. The relationship between public libraries and Google: Too much information. First Monday. 2009;14;9. http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2477/2279 Urquhart C, Turner J, Durbin J, Ryan J. Changes in information behavior in clinical teams after introduction of a clinical librarian service. J Med Libr Assoc. 2007 Jan;95(1):14–22. Weightman AL, Williamson J. The value and impact of information provided through library services for patient care: a systematic review. Health Info Libraries J. 2005;22(1):4-25. Value of libraries websites  Association of Research Libraries (ARL). LibQual+: Charting library service quality https://www.libqual.org/home  HLWIKI International – Health library standards, value & return on investment (ROI) http://hlwiki.slais.ubc.ca/index.php/Health_library_standards,_value_%26_return_on_investment_%28ROI%29  Ireland’s SHELLI Report http://www.hslg.ie/shelli/  NNLM Return In Investment Library Calculator http://nnlm.gov/mcr/evaluation/roi.html o NNLM Valuing Library Services Calculator http://nnlm.gov/mcr/evaluation/calculator.html  ROI calculator helps libraries demonstrate how it benefits institution, users; value for every dollar spent by the library? value of benefits and costs for each service; total value of library use o Simple public library ROI calculators o http://www.lrs.org/data-tools/public-libraries/return-on-investment/ o http://www2.library.lapeer.org/library-return-on-investment-calculator.html Related research  Economic and social value of information services: report. Madrid, 2014. http://www.fesabid.org/documentos/economic_social_value_information_service_libraries.pdf  Measuring the public library’s societal value: a methodological research program, 2013. http://www.ifla.org/files/assets/hq/publications/ifla-journal/ifla-journal-39-2_2013.pdf  Syracuse University “Measuring the value of the library” 2014 http://libraryconnect.elsevier.com/sites/default/files/ELS_CaseStudy_Syracuse.pdf