Demonstrating value : evaluation, assessment & other measures in health libraries
Demonstrating value : evaluation, assessment
& other measures in health libraries
Health Libraries Association of BC (HLABC)
Dean Giustini, UBC biomedical librarian| firstname.lastname@example.org |June 2014
Definition of value*
Value may be defined as:
• What something is perceived to deserve in terms of its worth (or, usefulness)
• To put a monetary value on something OR literally “to price it”
"your (health library) is of great value to the medical staff at the hospital“
…could be based on anecdotes, opinions or … metrics / real evidence
Values may also refer to our “core beliefs”
Synonyms for value
The librarian brings value to the clinical team
…she brings MANY benefits, merits, value & is worth her weight “in gold”
The library collection is worth $1 million dollars:
…to evaluate, assess… “to estimate”
(OR appraise, price, put/set a price on)
Health libraries: sentimental value?
Marshall JG. The impact of the hospital library on clinical decision
making: the Rochester study. Bull Med Libr Assoc. 1992;80(2):169-78.
the impact of hospital libraries
Joanne Gard Marshall
…. used a “critical incident technique” in the Rochester study
"Putting value on the priceless: an independent assessment of the
return on investment (ROI) of special libraries in Australia".
Canberra ACT, Australian Library & Information Association, 2014.
Landmark ALIA studies, 2014
Return on investment (ROI)
ALIA 2014 study found that:
For every $1 invested in special libraries,
• Health Libraries Australia. Worth every cent and more: an independent
assessment of return on investment of health libraries in Australia, 2013.
• ALIA. Questions of life and death: an investigation into the value of health
library and information services in Australia. Health Libraries Inc., 2012
Landmark health libraries’ ROI studies, 2014
$9 ROI for every $1 invested in health libraries …
“…health sciences librarians must do more with less [in 2013]. Since 2008, medical
journals have increased in price by 30% but budgets have only increased 5.7%...
11% of librarian positions have been lost, and health libraries buy fewer
information sources despite consortial purchasing…we must therefore build
stronger evidence regarding the value of libraries …by bringing high-quality,
evidence-based information to the bedside & making patient care more efficient.”
Sollenberger. The evolving role and value of libraries and librarians in health care.
JAMA Viewpoint Column, 2013
• Marshall JG, Sollenberger J, et al. The value of library and information
services in patient care: results of a multi-site study. JMLA. 2013
“Rochester Study” 2014 Update
Extend the Canadian arm at three (3) sites
Capital Health Library Services
Halifax, Nova Scotia