Emerging technologies in health libraries in 2014


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For the Saskatchewan Health Libraries Association, May 2nd, 2014

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Emerging technologies in health libraries in 2014

  1. 1. Emerging technologies in health libraries in 2014, Giustini Emerging technologies in health libraries in 2014 Dean Giustini, UBC biomedical librarian The purpose today This is a very brief overview of emerging [information] technologies in health libraries. The presenter uses different examples to highlight how tools have been applied by health librarians in Canada and the United States. My goal is… To show you the range of emerging technologies /highlight trends and //open discussion about how to use these tools to deliver new, innovative library services in health libraries Content Topics may include the following:  using emerging technologies to enhance services in libraries (and to keep learning)  using tools in productivity, notetaking, reading (“there’s an app for that”) and in research  consider open source software (OSS) or tools such as blogs, wikis and content management AND new, creative ways to incorporate mobile technologies into our library services o be aware of self-service trends in libraries (e.g., tablets preloaded with course materials, lecture capture, tutorials, orientations, interactive publications) o bring your own devices (BYODs); makerspaces, 3-D printing in libraries Delivery  Lecture and discussion Audience participation Time will be allotted for participants to share their own ideas.
  2. 2. Emerging technologies in health libraries in 2014, Giustini EMERGING TECHNOLOGIES & TRENDS Cassidy ED. Higher education and emerging technologies: shifting trends in student usage. J Acad Librarianship 40.2 (2014): 124-133.
  3. 3. Emerging technologies in health libraries in 2014, Giustini The value of emerging technologies What is the value of emerging technologies? How can we put them to good use in our libraries?  Patient care: When utilized well, information technologies may contribute to the improvement of patient care and the performance of health care teams. New technologies may also provide innovative library services for users despite where they are ie., in their offices or departments, on the wards, or “on the go”. The pressure to implement new technologies into library services stems from the fact that our end-users are tech-savvy, and see us as their “go to” technology people.  The emerging technology librarian: job title that is more common in postings. Some problems arise with the title as it lacks a good definition. At a recent ALA conference, LITA looked at emerging technologies and defined the ETL as a professional whose “main role is to explore, evaluate, promote, and implement various emerging technologies”. The ETL works to identify, test and assess new and emerging technologies and report back to colleagues and their users. Challenge around emerging technologies How do health libraries find out about new technologies and use them in their work?  Raising awareness should be team-based i.e., see Appendix A (Current awareness)  Health librarians should share their knowledge and their stories more o Storify IFLA Marketing Award – RQHR Caitlin Carter -Client Services Librarian and Stephanie Sanger - Client Services Librarian https://storify.com/silvae/winner-finalist-and-top-ten-project-2014-ifla-inte  So many tools and technologies (see Appendix B)  In house, librarians can hold sessions to share information with users (and each other) Teaching with technology  Teaching with technology (SECTIONS) http://hlwiki.slais.ubc.ca/index.php/Teaching_with_technology  Trends: online & flipped learning (and blended) learning trend  More interactive teaching & sharing of information1  M-learning or mobile learning 1 Boule M. Mob rule learning: camps, unconferences and trashing the talking head. Medfor, NJ: Cyber Age Books, 2011. Softcover: 248 pages ISBN: 978-0-910965-92-7.
  4. 4. Emerging technologies in health libraries in 2014, Giustini  Co-streaming classes: a follow-up study in improving the user experience.2 o Co-streaming classes have enabled library staff to extend open classes to distance education students and users at a distance. Student evaluations show that the model could be better. Two areas audio problems and staff teaching methods need improvement especially. Staff test equipment and software to improve the user experience; specialized teaching techniques may have to be learned. o In this study: Technology testing and staff training were done and best practices were developed. The class evaluations indicate some small improvements in the online classroom experience but continuous improvement (and evaluation) is just part using technology to teach  Creating online tutorials using screencasting is software o Screencasting is the process of recording on-screen computer activities for later viewing; perhaps you want to demonstrate how to search Medline or search the library catalogue. The current most popular tools are Adobe Captivate and Camtasia. Both offer features such as audio narration, closed captioning, quizzing and chapter divisions. They allow creators to align their tutorials with higher learning information literacy outcomes and accessibility guidelines. o Camtasia is a good choice if you want to record a presentation or create a tutorial, training video or learning object. It has a minimal learning curve and rich features, and you don't need high tech skills to produce a good product. While there are other screencasting tools, Camtasia's usability and moderate price, coupled with a rich set of features, make it a standout. Camtasia review http://pubs.chla-absc.ca/doi/full/10.5596/c12-030  Articulate Storyline Empower rapid e-learning with a set of powerful authoring tools: Presenter, Quizmaker & Engage (or together as Articulate Studio) Free Trial, Download o http://medit.med.ubc.ca/service-catalogue/academic-technologies/virtual- patients/.  For libraries with limited budgets, or wanting to test tutorial creation tools, there are free options such as Jing and Screenr that allow users to create short and simple screencasts. Jing & Screenr http://pubs.chla-absc.ca/doi/full/10.5596/c13-020  Google Analytics http://pubs.chla-absc.ca/doi/full/10.5596/c13-022 & Crazy Egg http://pubs.chla-absc.ca/doi/full/10.5596/c13-023 Apps & tools in productivity, writing, notetaking, research, reading (“there’s an app for that”) 2 Hayes BE, Handler LJ, Main LR. Co-streaming classes: a follow-up study in improving the user experience to better reach users. Med Ref Serv Q. 2011;30(4):349-56.
  5. 5. Emerging technologies in health libraries in 2014, Giustini  It has taken a while for software to catch up with the fact that many people use tablets and phones now. New apps make it easier to create and edit documents on the go.  Cloud-based storage tools such as Box, Dropbox, Google Drive and Microsoft’s - OneDrive are low cost (or free). Tools can be synch’ed for many users to work on the same files simultaneously. Some cloud services do this by separating what looks like unified files into separate entries for paragraphs, words and individual characters.  As mentioned, Google Drive is a free file creation and cloud storage tool with 5GB and with no limit per document. The interface has more editing options than Evernote (footnotes, highlighting, etc.), and you can create tables and spreadsheets unlike Evernote. It allows free real-time collaboration and optical character recognition search.  Evernote http://pubs.chla-absc.ca/doi/full/10.5596/c14-001 is a note-taking tool to help you manage to-do lists, wish lists, photos and other documents. Evernote provides a way to invite other people to edit your notes and the optical character recognition (OCR) makes it easy to search pdf files, view and edit notes without an internet connection; view old versions and search attached Microsoft Office documents.  Zotero http://pubs.chla-absc.ca/doi/full/10.5596/c13-003  Mendeley http://pubs.chla-absc.ca/doi/full/10.5596/c2012-008 o Mendeley has topic pages which list trending articles in each discipline based on numbers of people who have added articles to their accounts in Mendeley  GoScholar https://itunes.apple.com/nl/app/goscholar-native-app-for- google/id851680991?l=en&mt=8  ResearchGate https://www.researchgate.net/home.Home.html  Read by QxMD www.readbyqxmd.com helps you keep up-to-date with groundbreaking research in your area of practice. Use your existing university affiliations and subscriptions to get access to PDF articles from journals such as New England Journal of Medicine and the Lancet on your iPad, iPhone and/or web-enabled desktop.  DocWise http://www.docwi.se/ a personalized ejournal for physicians  Google Scholar Citations http://scholar.google.ca/citations?user=z0FpO-gAAAAJ&hl=en Open software  Open source options for libraries http://pubs.chla-absc.ca/doi/full/10.5596/c11-057 (blogs, wikis, content management systems, etc.)  In health and hospital libraries, we're used to one vendor controlling a product and “buying in” to a usage model that is prescriptive and often expensive
  6. 6. Emerging technologies in health libraries in 2014, Giustini  This is one reason why health libraries should consider open source software. By removing an "owner" (ie., the vendor) from the equation, there is more freedom to make software do what we need, and what is a good fit for us.  One of the hardest things to teach librarians who want to switch to open source models is that the power to adapt the software is now in their own hands! o BibApp is a social network for researchers to connect researchers with experts in their field. Researchers create profiles and add their publications, making it easy to promote their research. BibApp makes it easy to see what research is being done. See BibApp in action at the University of Illinois. o SubjectsPlus is an open source subject guide to curate resources on specific subjects. When subject guides went online 15 years ago, they were hard-coded pages. Now the tools do the coding for us and make it easy to add resources (print, databases, links) ie., OUL’s Course Guide for CSE 561 o Libki is a Free Open Source kiosk management system, with a web-based administration system and a cross-platform client. Libki also features single sign- on integration with the Koha ILS, which is free and open source software (FOSS). Libki is well-suited to libraries where controlling the computers is important such as in public access systems, libraries, school computer laboratories and so on. See the introductory video. o Guide on the Side is a tool that sits on the side of your website or library catalog to help patrons walk through the system. See it in action at the University of Arizona. You can write up a tutorial and tell it what URL to display on the screen. Your tutorial can include quizzes to ensure users understand the instructions. This tool could have many uses inside the library. o OpenRoom allows you to manage reservations for library rooms, and is designed by and for libraries. The interface allows easy customization, creation of reservations through webforms and quick setup of rooms and/or groups of rooms. Take OpenRoom for a test drive. o DocFetcher (the open source desktop search tool) Creative ways to incorporate mobiles into library services  The use of mobiles within clinical settings in Canada has become common. Mobiles have help students and clinicians exchange information and ideas and are used to provide library services3  Apple’s iPhone and iPad are very popular with medical students, health professionals and librarians.4 With all of its specialized apps, Apple now has a major presence in medicine. According to Boruff & Storie (2014) “Libraries should focus on providing 3 Lombardo NT, Honisett A. One tool for many tasks: integrating iPads into the third-year learning experience. Med Ref Serv Q. 2014;33(1):17-28. 4 Boruff JT, Storie D. Mobile devices in medicine: a survey of how medical students, residents, and faculty use smartphones and other mobile devices to find information. J Med Libr Assoc. 2014 Jan;102(1):22-30.
  7. 7. Emerging technologies in health libraries in 2014, Giustini access to a smaller number of highly used mobile resources instead of a huge collection until library-licensed mobile resources have streamlined authentication ….”  iPads hold a share of computing but other manufacturers are catching up. Android is iPad's main competitor; Google's flagship 7” tablet, Nexus 7, is one example.  Medical schools and health programs are using tablet computers as educational tools. To support these programs and keep up with accessing information on mobiles, librarians are looking at tablets. The literature mentions circulating tablet computers and other technologies such as e-readers and phones. Self-service in health libraries (e.g., tablets preloaded with course materials, lecture capture, tutorials, orientations, interactive publications)  Changing the face of reference: adapting biomedical and health information services for the classroom, clinic and beyond.5 o This case describes how the reference desk at an academic health library evolved to address the clinical and research needs of clinicians without losing its connection to the classroom and curriculum. By closing the reference desk, there was a move to on-call and house call ref models, creating clinical research librarians and a biomedical sciences librarian, finding new funding and technology to improve librarians' work, and develop new programming for library clients.  Evolving technologies support mobile and collaborative curriculum: a case study.6 o This case describes the efforts of librarians at UUtah to integrate mobile devices, collaboration tools, and resources into a School of Medicine third-year pediatric clerkship. Mobile devices and collaboration tools during clerkships contribute to the increased use of online library resources. Medical students value ready access to information provided via mobile devices.  Library support of mobile resources during clinical clerkships.7 o The Dana Medical Library at UVermont provided mobile resource support to medical students in their clerkships. The librarians offered instruction, individual assistance and an online subject guide. Activities were assessed through evaluations, web statistics, and a survey. Survey questions gathered data on access to mobiles, use of library- resources and benefits and barriers to use. Respondents believed access to mobile resources improved their clerkships and contributed to better experiences across sites. Researchers found that library support has an impact on student perception of the value of mobile resources in clerkships. 5 Tennant MR, Auten B, Botero CE, et al. Changing the face of reference: adapting biomedical and health information services for the classroom, clinic and beyond. Med Ref Serv Q. 2012;31(3):280-301. 6 Le Ber JM, Lombardo NT. Evolving technologies support mobile and collaborative curriculum: a case study. Med Ref Serv Q. 2012;31(2):150-8. 7 Stokes A, Light J, Haines LL. Library support of mobile resources during clinical clerkships. Med Ref Serv Q. 2014;33(2):179-94.
  8. 8. Emerging technologies in health libraries in 2014, Giustini  Using technology to help users move towards more self-reliance in staying current8 Bring your own devices (BYODs); makerspaces, 3-D printers  3D printers are a new technology that creates physical objects from digital files. 3D printers are used in medical applications for printed bone, skin and complete organs. Medical printing lags behind other 3D printing but has the potential to radically change the practice of medicine over the next decade. Falling costs for hardware have made 3D printers an inexpensive technology that libraries can offer their patrons  3-D printing uses multiple materials to create objects such as biological tissue with blood vessels. Making biological materials with desired functions could lead to artificial organs and novel cyborg parts.  Medical librarians will want to be familiar with this technology, as it is sure to have wide-reaching effects…9 Appendix A – Current awareness websites & information sources  ALA Connect Emerging Technologies http://connect.ala.org/ & ALA TechSource http://alatechsource.org/  Almetrics Top 100 in 2013 http://www.altmetric.com/top100?utm_source=altmetricblog&utm_medium=online&u tm_campaign=top%20100%20altmetric%20blog%20%E2%80%93%20not%20sure%20ab out%20fine-tuned%20search%20capabilities%20to%20discover%20area- specific%20articles  CLA Emerging Technologies Working Group http://www.cla.ca/AM/Template.cfm?Section=Emerging_Technologies  Emerging Technologies Librarian http://etechlib.wordpress.com/  Guus van den Brekel http://hlwiki.slais.ubc.ca/index.php/Guus_van_den_Brekel  iMedicalApps.com http://www.imedicalapps.com/  Internet Librarian http://www.infotoday.com/il2013  JCHLA/ABSC Product Reviews Column  NMC Horizon Report http://www.nmc.org/pdf/2014-nmc-horizon-report-he-EN.pdf  Quantified Self http://quantifiedself.com/ & http://en.wikipedia.org/wiki/Quantified_Self 8 Glusker A. Implementing the transition: from full- to self-service table of contents alerts: a case study. J Hospital Librarianship. 2013;13(1):1-10. 9 Hoy MB. 3D printing: making things at the library. Med Ref Serv Q. 2013;32(1):94-9.
  9. 9. Emerging technologies in health libraries in 2014, Giustini  Search Principle: views are my own http://blogs.ubc.ca/dean/  Ted Talks: Ideas Worth Spreading http://www.ted.com  Top 100 Tools for Learning http://c4lpt.co.uk/top100tools/
  10. 10. Emerging technologies in health libraries in 2014, Giustini Appendix B – WEB-BASED PRODUCTIVITY TOOLS 2014 EXPLORE the range & functionality of web-based technologies Article searching Google Scholar, ERIC, Microsoft Academic Search, and 60+ others Blogs WordPress, Blogger, LiveJournal, MovableType, Tumblr, TypePad Bookmarks A1-Webmarks, BlinkList, BlogMarks, Buzka, Delicious, Diigo Calendars Google Calendar, 30 Boxes, Cozi, Famundo, HipCal, Jotlet, Rota Board, Scrybe, Spanning Sync, Trumba, WhosOff Contacts & networking LinkedIn, Twitter, Facebook, Google+, Plaxo, Xing Document managers Google Drive, SimplifyThis, Blinksale, docstoc, DocuSign, EchoSign, FreshBooks, Invoice Place, Scribd, Sertifi, ShareMethods E-mail Gmail, Hotmail, Thunderbird (open source), Yahoo! Mail, Zimbra, Zoho Mail E-portfolios Mahara, PaperFree Feed-readers Bloglines, NetVibes, Crowdfavorite, Feeds 2.0, NewsAlloy, Wizz RSS
  11. 11. Emerging technologies in health libraries in 2014, Giustini Instant messaging tools Digsby, Adium (open source), Campfire, eBuddy.com, Google Hangouts, imo, Kool IM, Peekamo, Twitter, Zoho Chat Microblogging tools Twitter, Friendfeed, identi.ca, Ping.fm, Plurk, Tumblr, Personal pages NetVibes, Clic!Dev, Favoor, HomePortals, My Yahoo!, Protopage Photo editors Picasa, Phixr, Picture2Life, Preloadr, Pixenate, Snipshot Photo managers Flickr, DPHOTO, DropShots, Dumpt, Photobucket, PhotoShelter, SmugMug, Zenfolio Polls twtpoll, Buzzvote, PollPub.com, QuestionForm, Tezaa, Vizu, Zoomerang Presentation tools SlideShare, Google Drive, Storify, SlideRocket, ThinkFree, Zoho Scheduling tools Doodle, Acuity Scheduling, TimeBridge Spreadsheets Zoho Sheet, Google Drive, FlexLists Video editors Kaltura (open source), Gotuit Media, Moviemaker, MovieMasher, Pixelfish Video podcast players BS.Player, Media Player Codec Pack, VLC media player
  12. 12. Emerging technologies in health libraries in 2014, Giustini Word processors Google Drive, Docly, Ebiwrite, GreenDOC, Zoho Development tools Mashery, 16bugs, Apprenda, BugJuice, Bugtagger, Click2Map, LongJump, Morfik, Ning, Pingdom, Pipes, Springloops, Tesly Drawing Gliffy, Floorplanner, Flowchart.com, OrgPlus Event manager Event Wax, Cvent, Evite, RegOnline, Sign Up Genius, twtvite Expense tracker Pro on Go, billQ, BudgetPulse, Buxfer, Cashboard, ClearCheckbook, DimeWise, Expenses Tracker, expensr, Less Accounting, Mvelopes, NetworthIQ Fax TrustFax, eFax, GotFreeFax, MyFax File exchange DropBox, DropSend, MailBigFile, Pando, Senduit, ShareFile, YouSendIt File manager eSnips, Box.net, DivShare, Egnyte, ElephantDrive, fluxiom, MediaFire, Nakido, Strongspace, Wiki Upload Form designer Form Assembly, frevvo, Icebrrg, Icebrrg, jotForm, Formdesk, FormLogix Group manager Groupsite.com, Central Desktop, e-days, GroupLoop, OnlineGroups.Net, ProofHub, TeamWork Live, WebEx WebOffice Mind mapper MindMeister, 3D Topicscape, comapping.com, Inspiration, Mapul, Mind Decider, Mind42, Mindjet (Mind Manager), Mindomo, Novamind, Personal Brain, XMind
  13. 13. Emerging technologies in health libraries in 2014, Giustini Music player last.fm, Audacity, Pandora, Spotify Notepad Evernote, gubb, Jott, Magnoto, mynoteIT,notebook G, Protonotes, SnapBits, SNIPPit (notes organizer), Ubikuo, Wridea, Zoho Notebook Office manager Joyent, ContactOffice, OfficeZilla Personal organizers Listigator, Zoho Planner TracksLife, voo2do Projects Huddle, 1time, activeCollab, Basecamp, Confluence, CreativePro Office, Intervals, LetsProve, PlanHQ, Planix, ProjectPipe, ProWorkflow.com, Smartsheet.com, teamwork, timeXchange.net, Unfuddle, Wrike, Zoho Project Sound mixer Soundation Time tracker 14Dayz, 88 Miles, SlimTimer, Tick, Tiktrac, Time Tracker, Time59, Toggl, Work Timer Utilities to manage your profiles Contactify, Naymz, PassPack, PDFescape, ProfileFly, Site24*7, Voicemail Google Voice, Aptela, eVoice, Eyejot, GotVoice, JAJAH, RingCentral Web conferencing Skype, Vyew, ConceptShare, Calliflower, Glance, Userplane, Yugma, ZohoMeeting Wikis Socialtext (enterprise); Wikispaces (everyone else) BrainKeeper, Docufarm, LetterPop, PBWorks, Sampa, SiteKreator, Squarespace, Terapad, Weebly, Zoho Wiki