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Competitor analysis and market
attractiveness
Product and Brand Management (23C630)
Ch. 3 & Ch. 4
September, 15th

Giuseppe Pedeliento, University of Bergamo (Italy)
Visiting Aalto University School of Economics,
Department of Marketing
Learning objectives

After the lecture, students should be able to

   – Define the competition for a given product and understand how
     competition influences product and brand management priorities
   – Assess the attractiveness of product categories and bargaining
     power in buyer-seller relationships




                       2
Recap
GAINING CUSTOMER AND MARKET
INSIGHT THROUGH BUSINESS
INTELLIGENCE
          3
Competitor analysis tools
• Product features matrix




• The marketing mix




                      4
Competitor analysis tools

 • The Value Chain (or network)
                           Firm Infrastructure
Support                Human Resource Management
Activities                 Technology Development
                                Procurement


             Inbound                            Marketin
                       Operations Outbound
             Logistics                           g and     Service
                                  Logistics
                                                 Sales



                               Primary Activities
                           5
Differential Competitor Advantage
Analysis
What we need to know about customers
and their roles
• Who buys and uses the product
• What customers buy and how
  they use it
• Where customers buy
• When customers buy
• How customers choose
• Why they prefer a product
• How they respond to marketing
  programs
• Will they buy it (again)?




                      7
Ch. 3

DEFINING THE COMPETITIVE
SET
         8
Bases of Competition
I.     Customer-oriented
         Who they are – competition for same budget
         When they use it
         Why they use it- benefits sought
II.    Marketing-oriented: advertising and promotion
         Theme/copy strategy
         Media
         Distribution
         Price
III.   Resource-oriented
          Raw materials
          Employees
          Financial resources
IV.    Geographic




                              9
Levels of Competition
                                                                     Beers


               Ice
             cream            Tea              Regular
                                                colas                         Diet
                                                                             lemon
                                                                              limes
                                                              Diet-Rite
                     Wine                                       cola
                                                 Diet                           Product form
                                                 Pepsi                          competition:
                                                                  Diet          Diet colas
     Fast food                                                    Coke                         Juices


                                            Fruit
                                                                                      Product
                                           flavore
                                                                 Lemon                category          Video
                            Bottled        d colas
                                                                  limes               competition:      rentals
                             water
                                                                                      Soft drinks

                                                                                        Generic
                                                     Coffee                             competition:
                       Baseball
                        cards                                                           Beverages
                                                                                                   Budget
                                                                                                   competition:
                                                                                                   Food and
                                                                                                   entertainment
                                      10
Levels of Competition: Implications
for Product Strategy
Competitive Level        Product Management Task
     Product                Convince Customers that the
      Form                  Brand is Better than Others


    Product                 Convince Customers that the
                            Product Form is Best in the
    Category                         Category


                            Convince Customers that the
     Generic                Product Category is the Best
                               Way to Satisfy Needs

                            Convince Customers that the
     Budget                 Generic Benefits are the Most
                             Appropriate Way to Spend
                                    their Money

                    11
Defining Competition with Perceptual
  Mapping                                                                         •Moist
                                                                                                          •Needs refrigeration



      As a formal dessert
                •                                                                                                           Custard mix
                      Bakery cake                                                                            Pudding mix      •Tapioca
           Homemade cake• •                                    • Homemade pie                        Local mix •
  Takes a long               • Layer cake mix                                                                               pudding mix
time to prepare •                                                                                     Dzer ta •     •Jell-O
                                          • Cheese cake mix
           Bundt cake mix •••                                • Frozen pie
           Chocolate torte mix •                                                                                •Canned pudding
            Boston crème pie mix                         • Frozen cake
           “Light Style” cake mix       • “Stir’n Frost cake mix
                        Coffee cake mix •                                     •Individual pie
               “Snackin’ Cake” mix •                             •Quick bread mix
                                                                                 •Hostess cupcakes
                                                     Date bar mix •
                                                 Brownie mix •

                                                      Homemade cookies
                                                             Cookie mix •
                                                                                      • Oatmeal cookies
                                                                      •
                                                           Bakery cookies    •     •Pepperidge Farm cookies
                                                     Pillsbury cookie dough •               • Between meal snack
           Good for a coffee break •

                                         In my school work lunch •               •Easy to carry with me


                                                12
Ch. 4

CATEGORY ATTRACTIVENESS
ANALYSIS
        13
Attractiveness of Market Variables




              14
Category Attractiveness
over the Product Life Cycle
         Sales




  Stage of
  product life
  cycle            Introduction        Growth     Maturity   Decline    Time


  Category         Small               Moderate   Large      Moderate
  size
  Category         Low                 High       Low        Negative
  growth

  Category         Low                 High       Low/high   Low
  attractiveness


                                  15
Impact of Category Factors
on Attractiveness




             16
Buyer Bargaining Power is High
When:
•   Product bought is a large percentage of the buyer’s cost.
•   Product bought is undifferentiated.
•   Buyers earn low profits.
•   Buyer threatens to backward integrate.
•   Buyer has full information.
•   Substitutes exist for the seller’s product or service.




                       17
Supplier Bargaining Power is High
When:
• Suppliers are highly concentrated, that is, dominated by
  a few firms.
• There is no substitute for the product supplied.
• Supplier has differentiated its product or built in switching
  costs.
• Supply is limited.




                      18
Environmental Factors


    •   Technological
    •   Political
    •   Economic
    •   Regulatory
    •   Social



               19
Characteristic of Intensive Rivalries

   •   Many or balanced competitors
   •   Slow growth
   •   High fixed costs
   •   Lack of product differentiation
   •   Personal rivalries
Environmental Analysis
        •   Technological factors
        •   Political factors
        •   Economic factors
        •   Regulatory factors
        •   Social factors



 * Includes agronomic and biomedical developments.
Competitor analysis and market
attractiveness
Product and Brand Management (23C630)
Ch. 3 & Ch. 4
September, 15th

Giuseppe Pedeliento, University of Bergamo (Italy)
Visiting Aalto University School of Economics,
Department of Marketing

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Lecture Three

  • 1. Competitor analysis and market attractiveness Product and Brand Management (23C630) Ch. 3 & Ch. 4 September, 15th Giuseppe Pedeliento, University of Bergamo (Italy) Visiting Aalto University School of Economics, Department of Marketing
  • 2. Learning objectives After the lecture, students should be able to – Define the competition for a given product and understand how competition influences product and brand management priorities – Assess the attractiveness of product categories and bargaining power in buyer-seller relationships 2
  • 3. Recap GAINING CUSTOMER AND MARKET INSIGHT THROUGH BUSINESS INTELLIGENCE 3
  • 4. Competitor analysis tools • Product features matrix • The marketing mix 4
  • 5. Competitor analysis tools • The Value Chain (or network) Firm Infrastructure Support Human Resource Management Activities Technology Development Procurement Inbound Marketin Operations Outbound Logistics g and Service Logistics Sales Primary Activities 5
  • 7. What we need to know about customers and their roles • Who buys and uses the product • What customers buy and how they use it • Where customers buy • When customers buy • How customers choose • Why they prefer a product • How they respond to marketing programs • Will they buy it (again)? 7
  • 8. Ch. 3 DEFINING THE COMPETITIVE SET 8
  • 9. Bases of Competition I. Customer-oriented Who they are – competition for same budget When they use it Why they use it- benefits sought II. Marketing-oriented: advertising and promotion Theme/copy strategy Media Distribution Price III. Resource-oriented Raw materials Employees Financial resources IV. Geographic 9
  • 10. Levels of Competition Beers Ice cream Tea Regular colas Diet lemon limes Diet-Rite Wine cola Diet Product form Pepsi competition: Diet Diet colas Fast food Coke Juices Fruit Product flavore Lemon category Video Bottled d colas limes competition: rentals water Soft drinks Generic Coffee competition: Baseball cards Beverages Budget competition: Food and entertainment 10
  • 11. Levels of Competition: Implications for Product Strategy Competitive Level Product Management Task Product Convince Customers that the Form Brand is Better than Others Product Convince Customers that the Product Form is Best in the Category Category Convince Customers that the Generic Product Category is the Best Way to Satisfy Needs Convince Customers that the Budget Generic Benefits are the Most Appropriate Way to Spend their Money 11
  • 12. Defining Competition with Perceptual Mapping •Moist •Needs refrigeration As a formal dessert • Custard mix Bakery cake Pudding mix •Tapioca Homemade cake• • • Homemade pie Local mix • Takes a long • Layer cake mix pudding mix time to prepare • Dzer ta • •Jell-O • Cheese cake mix Bundt cake mix ••• • Frozen pie Chocolate torte mix • •Canned pudding Boston crème pie mix • Frozen cake “Light Style” cake mix • “Stir’n Frost cake mix Coffee cake mix • •Individual pie “Snackin’ Cake” mix • •Quick bread mix •Hostess cupcakes Date bar mix • Brownie mix • Homemade cookies Cookie mix • • Oatmeal cookies • Bakery cookies • •Pepperidge Farm cookies Pillsbury cookie dough • • Between meal snack Good for a coffee break • In my school work lunch • •Easy to carry with me 12
  • 14. Attractiveness of Market Variables 14
  • 15. Category Attractiveness over the Product Life Cycle Sales Stage of product life cycle Introduction Growth Maturity Decline Time Category Small Moderate Large Moderate size Category Low High Low Negative growth Category Low High Low/high Low attractiveness 15
  • 16. Impact of Category Factors on Attractiveness 16
  • 17. Buyer Bargaining Power is High When: • Product bought is a large percentage of the buyer’s cost. • Product bought is undifferentiated. • Buyers earn low profits. • Buyer threatens to backward integrate. • Buyer has full information. • Substitutes exist for the seller’s product or service. 17
  • 18. Supplier Bargaining Power is High When: • Suppliers are highly concentrated, that is, dominated by a few firms. • There is no substitute for the product supplied. • Supplier has differentiated its product or built in switching costs. • Supply is limited. 18
  • 19. Environmental Factors • Technological • Political • Economic • Regulatory • Social 19
  • 20. Characteristic of Intensive Rivalries • Many or balanced competitors • Slow growth • High fixed costs • Lack of product differentiation • Personal rivalries
  • 21. Environmental Analysis • Technological factors • Political factors • Economic factors • Regulatory factors • Social factors * Includes agronomic and biomedical developments.
  • 22. Competitor analysis and market attractiveness Product and Brand Management (23C630) Ch. 3 & Ch. 4 September, 15th Giuseppe Pedeliento, University of Bergamo (Italy) Visiting Aalto University School of Economics, Department of Marketing