A Big Data Science platform for regional Public Sector Information

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A Big Data Science platform for regional Public Sector Information

  1. 1. A big data science platform for regional Public Sector Information Giuliana Bonello Business Intelligence & Data Quality Practice Manager2012, October, 17th
  2. 2. A big data science platform for regional PSI Where we are Located on the north-west of Italy, bordering with France and Switzerland Capital city: Turin 4.5 Ml inhabitants 8 Provinces 1,206 Municipalities/Towns 8.7% contribution to the national GDP 5.3% unemployment rate2012, October, 17th 2
  3. 3. A big data science platform for regional PSI Who we are Founded in 1977 by: CSI-Piemonte: IT for public services one of the main Information & Communication Technology Piedmont Region agencies in Italy University of Turin design and develop innovative public services,to simplify life for citizens and enterprises and to facilitate and speed up their relations Polytechnic of Turin with the Public Administration Associated consortium members Region 1 96 Associated Consortium Universities 3 Members Provinces 8 156,7 Millions € annual Municipalities 43 revenues (2010) Municipalities associations 11 1,200 employees Agencies & other institutions 10 5 sites in Piedmont Health & Hospital Units 20 Total number 962012, October, 17th 3
  4. 4. A big data science platform for regional PSICSI-Piemonte: IT for public services we are one of the main Information & Communication Technology agencies in Italy we design and develop innovative public services,to simplify life for citizens and enterprises and to facilitate and speed up their relations with the Public Administration your lifeOur Mission without queuestransforming innovation demand from citizens and enterprises all servicesinto services accessible for all and easy to use at your placehelping public institutions to optimize internal processes to savetime, reduce expenses and satisfy the needs of the citizens 24/7promoting collaboration among Administrations in Italy and just in one clickabroad and the reuse of Piedmont good practices2012, October, 17th 4
  5. 5. A big data science platform for regional PSI International activities Since 2005 CSI is actively involved in promoting its international presence: Relations and cooperation with our local Public Authorities and in cooperation with ICT partners of our territory, promoting our best practices International relations with donors (EC,WB,UN…). Relation with Italian Ministries (Foreign Affairs, Public Administration, Environment, Health…) and for cooperation programme Awarded projects: > 452012, October, 17th 5
  6. 6. A big data science platform for regional PSI Public Sector Information: a resource2012, October, 17th 6
  7. 7. A big data science platform for regional PSIThe issue to tackleA big volume of data converges on every enterprise; they come from: INTERNAL CHANNELS: through the digitalized operational processes; EXTERNAL CHANNELS: through the interactions of the enterprise with the external world. The technological evolution, through adequate infrastructures (HW/SW), makes available an enormous volume of data with respect to the past, both memorized in enterprise systems and accessible in external web. It is important to define a methodological and operational process for the extraction of information and knowledge of the set of data collected that represent the STRATEGIC INFORMATION ASSET of the enterprise.2012, October, 17th 7
  8. 8. A big data science platform for regional PSIBig Data Era: IDC Definition “Big data technologies describe a new generation of technologies and architectures, designed to economically extract value from very large volumes of a wide variety of data, by enabling high-velocity capture, discovery, and/or analysis.”2012, October, 17th 8
  9. 9. A big data science platform for regional PSI2012, October, 17th 9
  10. 10. A big data science platform for regional PSI2012, October, 17th 10
  11. 11. A big data science platform for regional PSIGain from the use of big data HEALTH CARE GOVERNMENT 2012, October, 17th 11
  12. 12. A big data science platform for regional PSI2012, October, 17th 12
  13. 13. A big data science platform for regional PSI We need to filter this deluge of information2012, October, 17th 13
  14. 14. A big data science platform for regional PSI From BI to Data Science2012, October, 17th 14
  15. 15. A big data science platform for regional PSIThe challenge in the government worldThe challenge is to use such information as a strategic asset for: The efficiency and effectiveness of the internal processes; A transparent relationship towards external beneficiaries (citizens and enterprises); The growth of the opportunities in their territories (territorial marketing, innovation, competitiveness) An enhanced capacity to take decisions based on an adequate and continuosly updated knowledge of the evolution of phenomena on the territory. For Government For Research For Business For Democracy Intelligent exploitation of the public information asset by all.2012, October, 17th 15
  16. 16. A big data science platform for regional PSI The CSI experience CSI in its 35-year life has grown up an “Intelligent Public Sector Information Center of Excellence” (I-PSI-CoE), a pool of solutions, infrastructures, competences, methodologies, processes in the Management, Governance and Valorization of the public information asset.2012, October, 17th 16
  17. 17. A big data science platform for regional PSI I-PSI-CoE’s components I-PSI-CoE is an organic set of competences, infrastructures, solutions, methodologies, processes2012, October, 17th 17
  18. 18. A big data science platform for regional PSI I-PSI-CoE: what it is and its use What it is • The Centers role is the treatment of the information in order to provide to the PA a number of tools for the realization of more intelligent services: it governs the Public Sector Information in its different faces so as to make it a strategic asset. Its use • The Center makes activities of management, govern, exploitation of the Public Sector Information at 360°: Information Management, Data Integration (DI), Metadata Management (MM), Design and Realization of DWH, Analytics, Dashboards, Reporting and Data Mining.2012, October, 17th 18
  19. 19. A big data science platform for regional PSI Our expertise Treatment of public information so as to build added value intelligent services for the decision support, the information inter-exchange, the public policy and performance analysis, the fraud and tax evasion detection. Management of different information typologies (mix of structured and unstructured data) that have been growing dramatically in quantity: we speak of Digital Content that include alphanumeric, geographic, text and multimedia information. Use of effective techniques for the visualization of data, different for different users.2012, October, 17th 19
  20. 20. A big data science platform for regional PSI The I-PSI-CoE modelThe overall service model is based on the set up of the BI corecomponent.The different technological layers are: the infrastructure; the software solutions for the Information Management and the Business Intelligence; the data bases; the metadata structures; the specific applications.2012, October, 17th 20
  21. 21. A big data science platform for regional PSI Report on mainframe History of Decisional Systems Stand-alone applications at CSI-Piemonte Web 1980 applications 1990 2000 BICC mobile DQ services 2005 Applications on mainframe 2012 Client-server applications Grid2012, October, 17th Management 21
  22. 22. A big data science platform for regional PSI Organizational History Statistical center 1st DW project (mainframe) (Piedmont region) 1980 First BICC phase: 1990 Centralisation for all customers 2000 BICC From BICC to PSI-CC: DQ BI & DQ 2005 2010 Towards I-PSI-CC2012, October, 17th 22
  23. 23. A big data science platform for regional PSI Paper archives Information Operational database management Data warehouse evolution Web data Data from citizens Sensor data2012, October, 17th 23
  24. 24. A big data science platform for regional PSI Data sharing evolution (in Piedmont Local Government) Single Local government database (100%) Master data shared between local government (80%) Interoperability (40%) Open Data (20%) Linked Open Data (in progress)2012, October, 17th 24
  25. 25. A big data science platform for regional PSI Transactional data growing BI application growing 600 600 1200 1000 500 500 800 400 400 Regione Piemonte Città di Tor ino 600 Città di Tor ino 300 300 Regione Piemonte Pr ov inc ia di Tor ino Tolali enti 400 A ltr i 200 200 200 100 100 0 0 0 2005 2008 2009 2001 2003 2005 2006 2007 2008 2009 TOTAL TYPE OF DB DB DECISIONPA CUSTOMER OPERATIONAL MAKINGPiedmont Region 731 93 824Municipality of Turin 108 8 116Province of Turin 191 48 239Others 139 14 153TOTAL 1169 163 1332 2012, October, 17th 25
  26. 26. A big data science platform for regional PSINew segments of data Some example of New segments of big data in Piedmont BDP: IMR: Streaming Piedmont Digital Sensor network Health images platform Library2012, October, 17th 26
  27. 27. A big data science platform for regional PSICSI-Piemonte towards SAS Analytics Infrastructure2012, October, 17th 27
  28. 28. A big data science platform for regional PSISAS Grid Manager and CSI-Piemonte: Key benefits SAS Grid Manager: central point for administration and prioritization provided by policies High availability for SAS Application and eliminate the impact from routine maintenance Increased Flexibility: multiple application run simultaneously and computing resourses can be allocated Enhanced Performance: for all users, more data or complex analysis in less time2012, October, 17th 28
  29. 29. A big data science platform for regional PSIData science evolution guidelines Information visualization Analytics Real time monitoring Semantics as a broker Net sentiment Information and competences in the network2012, October, 17th 29
  30. 30. A big data science platform for regional PSITowards Big Data Architecture: some experience Torino Smart City Citizen dashboard Net sentiment in a smart city Communication Management Urban security dashboard Energy dashboard Participation Knowledge from Social Network data Hot topics: Spending review Job search on social network Social network data2012, October, 17th 30
  31. 31. A big data science platform for regional PSITorino smart city Portal: communication Communication Management Participation 2012, October, 17th 31
  32. 32. A big data science platform for regional PSITorino smart city Portal: communication/participation Citizen sentiment on web 2012, October, 17th 32
  33. 33. A big data science platform for regional PSITorino smart city dashboard: management • This DSS is a permanent dynamic and georeferenced system for surveying phenomena and all the territorial, structural and infrastructural, social, socio-demographic and socio- economic variables • It help to determine the urban conditions of the territories and citizen perception Urban security dashboard Better understand the relationship between the indicators in the Dashboard Urban Safety (CSU) of the City of Turin and the perceived safety of the public; Understand the factors that mainly influence the perceived safety. The results obtained could provide policy makers with a tool to help them better understand what levers of action to increase the perceived safety of Turin.. 2012, October, 17th 33
  34. 34. A big data science platform for regional PSI Torino Urban security dashboard2012, October, 17th 34
  35. 35. A big data science platform for regional PSI Urban security data mining Economic assistance rate Connection time Income Income2012, October, 17th 35
  36. 36. A big data science platform for regional PSITorino Energy dashboard: 3Dview of gas consumption 2012, October, 17th 36
  37. 37. A big data science platform for regional PSI2012, October, 17th 37
  38. 38. A big data science platform for regional PSI Extract knowledge from the net2012, October, 17th 38
  39. 39. A big data science platform for regional PSI Spending review discussion on Twitter2012, October, 17th 39
  40. 40. A big data science platform for regional PSI Spending review discussion on Twitter Authors of discussionThemes of discussion 2012, October, 17th 40
  41. 41. A big data science platform for regional PSIMix of administrative data and net data(SAS Visual analitycs)2012, October, 17th 41
  42. 42. A big data science platform for regional PSI The internet services improving the quality of life. Yours too.2012, October, 17th 42

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