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A monthly publication of Dubai Airports Cargo & Logistics
Issue 3 March 2015 Vol. 179
Details on page 5
Dubai Airports has announced that it
has partnered with rentalcars.com, the
world’s largest car rental booking platform,
to provide passengers with an easy and
cost effective way to rent a car directly
from the Dubai Airports website, www.
dubaiairports.ae.
Dubai Airports solar
project at DWC
to be linked to DEWA
power grid
Details on page 4
Dubai Airports has partnered with Dubai
Electricity and Water Authority (DEWA)
to erect a solar array at Al Maktoum
International at DWC.
Dubai Airports puts
car rental at your
fingertips
Passenger traffic at DXB tops 5.9
million in February
Details on page 21
One of the foremost contributors to the
global passenger and cargo air traffic, the
Middle East region is “emblematic of the
heights”.
Middle East-emblematic
of the heights of
aviation success
P
assenger traffic continued
a steady growth at Dubai
International during February
with nearly 6 million passengers,
according to the latest traffic report
issued by operator Dubai Airports.
Passenger traffic reached 5,973,727
in February, up 5.3 per cent compared
to 5,675,246 recorded during the
same month in 2014. Year to date
passenger traffic rose 6.6 per cent
to 12,869,395 passengers, up from
12,075,952 during the first two
months of 2014.
Continued on page 3
Continued on page 6
Dubai Airports reviews
growth projection
Paul Griffiths
S
peaking at the Future
of Border International
Conference in Dubai recently
Paul Griffiths, Chief Executive
Officer of Dubai Airports said, “Our
revised projections for 2020 now
exceed 126 million passengers. By
2030, we expect to have around
200 million passengers traffic.”
The conference was organised
by the General Directorate of
Residency and Foreigners Affairs
in Dubai under the patronage of
HH Sheikh Ahmed bin Saeed Al
Maktoum, President of Dubai Civil
Aviation Authority, Chairman of
Dubai Airports and Chairman and
Chief Executive of Emirates Airline
and Group.
In his presentation titled, Building
the Future, he explained that
the projection is without the
availability of further infrastructure
development or space to build at
Dubai International. “In Dubai,
we are building, not talking about
realising, an unwavering vision of
not just an airport but an engine
of economic growth and vital to
the growth of the city.” Dubai
International is currently the world’s
number one airport for international
passengers and the sixth busiest.
Al Maktoum International at
DWC, which presently has five to
seven million passengers capacity,
saw 845,046 passengers passing
through its gates in its first full year
of operations in 2014, Griffiths
highlighted.
DWC will have a passenger capacity
of 220 million on completion of
its second phase. The first phase
of US$32 billion dollar expansion
of DWC, approved by HH Sheikh
MohammedbinRashidAlMaktoum,
Ruler of Dubai last year will enable
the facility to accommodate 120
million passengers on completion
over the next six to eight years.
Situated on a 140 sq km site to
the south of Dubai, Al Maktoum
International will be 10 times
larger than the site of Dubai
International, making it the world’s
largest airport and the world’s
largest intercontinental hub. The
US$7.8 billion investment will
to lead to ultimate capacity of
100 million passengers at the
Dubai International. Last year, it
recorded 70.4 million passengers,
an increase of 6.1 per cent and this
year expected to handle 79 million
passengers.
He said the design challenges are
focused on four key areas including
passenger experience, airline
product, airport processes and
facilities.
“The vision for aviation remains
single minded and utterly focused
on building that contribution at a
faster rate than any other activity
in Dubai,” he said. By 2030, the
aviation’s contribution to the Dubai
economy will have increased to
US$88 billion, more than three
times the 2013 figure.
He remarked, “By then more than
one in three of the workforce will
be in an aviation-related job. And
2
Issue 3 March 2015 Vol. 179
Owned by: Dubai Airports
Location: Adjacent to Dubai International
Handling Agents: Dnata
Total Handling Capacity: 2.5 million
Handling capacity Air Cargo Terminal (FG1)
750,000 tonnes (Main Terminal + ECC)
Main Cargo terminal: Over 400,000 tonnes per annum.,
Ground area 24,985 sq. mts., Handling area 8,300 sq. mts.,
Office space 7,800 sq. mts.
Storage: The cargo building has a ground area of 4,985 sq mts
handling area of 8,300 sq mts and storage capacity of 7,420 tonnes
Special facilities: A special section is dedicated for valuables, live animals,
perishables, dangerous goods and even radioactive material
Warehouse: Consisting of storage capacity for 308 ULD as well as racks for
small, medium and large warehouse pallets
Truck docks: 56 docks (import, export and perishable cargo)
plus 7 docks solely for the sea-air traffic.
EMIRATES CARGO CENTRE
Ground Area: 7767 sq mts.
Handling Area: 5437 sq mts.
Office space: 1862 sq mts.
Storage area: 3100 sq mts.
Web site: www.dubaicargovillage.com
Terminal operations: 24 hours (seven days a week)
Courier Facility: Worldwide
Throughput : 350,000 tonnes per annum. Warehouse has a section for general
cargo, perishables, heavy duty cargo and small parcel. It has special section
for valuables, a cooler, freezer and human remains. Total racking positions at
ECC are 2548 positions with the same number of cages in a very narrow isle
racking. 30 locations for heavy duty cargo. 200 locations for small parcels. 2
export truck docks. 10 import truck docks. Fully semi auto-mated state-of-
the-art system.
CARGO MEGA TERMINAL
Cargo Mega Terminal is capable of handling 1.2 million tonnes of cargo for
SkyCargo
Warehouse Handling Area:
43,600 sq2 (with 35,000sq2 foot print) of floor area for:
Cargo Build up and Break Down
Cargo Acceptance & Delivery
CMT Types of Cargo Handling / Storage & Processing Capability
Special Cargo such as Perishable, AVI, VAL, HUM & RRY.
General Cargo
Intact Unit Load Devices
Intact ULDs with Perishable Cargo
Handling & Storage System
Storage Systems
	 • PCHS – Pallet & Container Handling System
	 • ASRS – Automated Storage & Retrieval System
Workstation System
	 •	Fixed Workstation System
	 •	Dynamic Workstation
	 •	Scales
	 •	Pallet Funnels
Landside Acceptance & Delivery
	 •	Truck Docks
		 Total Number of Truck docks for loose Cargo : 46
	 •	Perishable Cargo : 12
	 •	General Cargo : 25
Intact Bridge system
	 •	Truck docks : 09
Some useful Information
	 •	Number of Airside ULD entry and Exit Gates : 78
	 •	Number of work stations for Cargo Break down
		 & Build up (approx) : 133
	 •	General Cargo : 119
	 •	Perishable Cargo : 14
Storage Positions
	 •	Loose Cargo Storage
	 •	Large Storage Pallet (LSP) : 10,000
	 •	General Cargo : 2482
	 •	Perishable Cargo : 18
CMT Contain
	 •	Cold Storage
	 •	Special Cargo Handling Area
	 •	Delivery / Acceptance Docks
	 •	Partial ULD Handling And Storage system
	 •	Warehouse pallet storage and retrieval System
	 •	Build up and break down work stations
	 •	Customer Service Area Such as Counter
	 •	Documentation offices
	 •	Government authorities such as Dubai Customs, health, police etc.
	 •	SkyCargo UAE Sales & Customer Service Offices
	 •	SkyCargo Hub Operations & Global Office
	 •	Administration
	 •	Senior management offices
EXPRESS AND MAIL CENTRE
The EMC houses integrators’and Express Operators.This 6000 sq mts. Facility
has on-site customs and security. It has a high speed towing equipment that
can move loaded ULD expeditiously between the aircraft and the terminal.
The Warehouse and offices in this facility are also designed and built to
ensure quick turn around of shipments and allows close interaction between
authorities-operators and current-prospective customers. Improvements in
the computer system CAMSYS includes functionalities such as: access for
courier companies: operation of RF terminals; processing/printing of AWBs;
printing of delivery orders; a simple accounting module, etc.
Express and Courier Consignments-priority handling allows acceptance up to
one hour prior to departure when carried as baggage and only 2 hours when
sent as cargo. Fast track unloading and clearance ensures delivery of pre
advised inbound consignments with in one hour.
EXPRESS MAIL CENTRE
INDEX
Aramex
Elite Express Courier & Transport
First Flight Couriers (Middle East) LLC
Gulf Worldwide Express LLC
Modernline Distribution LLC
Skycom Express
TNT Emirates Agencies Co.
Universal Express LLC
Dubai Flower Centre
The Dubai Flower Centre recognises and understands the critical importance
of the cool chain in preserving the freshness of perishables. As a consequence
DFC is committed to maintaining the cool chain throughout the handling
process and has invested in the latest technology to ensure this happens.
The rapid efficient handling will be aided by advanced communication,
storage and operation technologies. Quality control will be assured through
a number of segregated cool storage areas set at specific temperature and
humidity ranges. In addition, customs and phytosanitary inspection and
clearance services will be offered within the facility to speed up imports and
exports.
The technologically – advance facility has the capacity to handle 180,000
tonnes of perishable product a year.
Services & Commodities
	 • Consolidation/repackaging for
		 transshipment to worldwide destination.
	 • Pre-assembly of product lines sourced
		 from around the world and
		 tailored to end markets.
	 • Fruit and vegetables pack house.
	 • Value added service, e.g. Bouquet making
Dubai Flower Centre serves a range of industry sectors
	 • Growers and producers
	 • Exporters and importers
	 • International, regional and local wholesalers
	 • Freight forwarders
	 • Supermarket Chains
	 • Retailers such as florist and garden centre’s
	 • The hospitality industries
	 • Value added service provider
Technology
Dubai Flower Centre has put strong emphasis on developing world-class
people and processes as the key to successful cool chain management. Key
elements of the processes are:
	 • Refrigerated dollies capable of carrying an entire aircraft pallet
		 from airside to facility.
	 • Automated handling equipments that moves pallets from airside
		 to facility quickly and efficiently through airlocks placed at the 		
	entrance.
	 • Segregated storage chambers with varying temperature zones
		 to suit the optimum temperature requirement.
	 • Hermetically sealed bays for meat, fish and ethylene
		 producing products.
	 • Vacuum cooling and forced air cooling facilities.
Security
The Dubai Flower Centre has put in place greater compliance monitoring and
enforcement of technology to ensure that all air cargo, personnel and access
are subject to enhanced levels of security.
Intertwined with the increased focus on cargo security is the need to keep
commerce moving and further boost productivity and reliability- security
measures that have the potential to improve efficiency and customer service
and reduce losses from theft or damage.
Landside
Landside security systems include access control systems such as 50 CCTV
Cameras, Video Over IP (VOIP) security systems, scanners and walk
through metal detectors. Dual x-ray and screening systems incorporating
state-of-the-art with superior performance have been integrated for the
inspection of freight pallets and cargo prior to arrival to the terminal. Cargo
arriving landside is automatically routed one of the 8 landing bays each with
hermitically sealed airbags to minimise temperature change from refrigerated
vehicle to the chilled docking facility.
Terminal
Terminal access is limited to authorised personnel and monitored 24x7 t
ensure the highest security. To increase efficiency, electronic supply chain
manifests provide secure freight movement into an out the terminal.
By capitalising on Internet technologies, it is possible to effectively link
distribution chain members together to transfer confidential air cargo
information and data in a secure and tamper-resistant environment.
Airside
Unique to Dubai and to the Dubai Flower Centre are the two mammoth fully
automated 6 MeV linac generator x-ray systems.
In less than 30 seconds, densely loaded 20-foot container of up to 11 tons
can be scanned to form a three dimensional map of the material inside the
container.
These systems are powerful enough to penetrate 14 inches of steel and
immediately yield clear high-resolution images for excellent object
discrimination.
Facilities
Terminal
There are 600 ULD storage units, which rise more than 25 meters at the
DFC Terminal, out of which 10 are hermetically sealed. Specialized material
handling equipments like the 17 ton elevated transfer vehicle (ETV) facilitates
rapid storage and retrieval of ULDs from the bays: up to 40 units per hour,
while the tandem transfer vehicle (TTV) relocates units on the ground for
storage or break-and-build rapidly and efficiently.
Three 8 ton elevators transfer pallets and units to the upper levels for further
break and build or storage in one of the 20 temperature controlled chambers.
The DFC automated material handling facility optimises and links the
physical flow of materials and the flow of information in an integrated
system of prompt and precise cargo handling. Prompt order processing and
a fault-tolerant user interface ensure high delivery quality and transparency
in warehouse processes for perishable goods. Configurable strategies increase
the efficiency of placing goods in storage, retrieving them and re-locating
them.
Dubai Airports
Cargo & Logistics
Facts at a glance
Dubai Cargo & logistics
www.dnatacargo.com
www.dm.gov.ae
www.dubaiairports.ae
www.skycargo.com
www.dubaipolice.gov.ae
www.dubaicustoms.gov.ae
www.moew.gov.ae
Abdulla Bin Khediya, Head of Cargo Services
E: abdulla.binkhediya@dubaiairports.ae
Jude Fernandes, Head of Operation - Cargo
E: Jude.Fernandes@dubaiairports.ae
Youssef Beydoun, Head of Control Authorities - Cargo
E: Youssef.beydoun@dubaiairports.ae
N.S	 COMPANY NAME	 OFF NO.	 TELEPHONE
1	 Air France Cargo & KLM Cargo	 3057 E	 04 - 2822073
2	 Air China	 7446 B	 04 - 2824483
3	 Air India	 3020	 04 - 2822068
4	 Aeroflot Cargo	 3033 A	 04 - 2822663
5	 British Airways World Cargo	 3044	 04 - 6090200
6	 Cargolux Airline	 3035	 04 - 2822071
7	 Cargolux Airline	 3023	 04 - 2822071
8	 Cathay Pacific Cargo	 3034	 04 - 2822013
9	 Ethiopian Airline	 3028 B	 04 - 2822880
10	 Egypt Air	 3026	 04 - 2832273
11	 Eva Air	 3021 BB	 04 - 2826859
12	 Gulf Air	 3021	 04 - 2822103
13	 Iran Air	 3021 B	 04 - 2822102
14	 Kuwait Airways	 3037	 04 - 2822069
N.S	 COMPANY NAME	 OFF NO.	 TELEPHONE
15	 Kenya Airways Cargo	 3049	 04 - 2865667
16	 Leisure Cargo	 3069	 04 - 2869666
17	 Linehaul Express	 3047	 04 - 2832880
18	 Middle East Airline	 3019	 04 - 2822844
19	 Pakistan International Airline	 3046	 04 - 2822151
20	 Qatar Airways	 3036	 04 - 2827300
21	 Royal Jordanian Cargo	 3051	 04 - 2822220
22	 Srilankan Cargo	 3036 A	 04 - 2821909
23	 Singapore Airlines Cargo	 3051 A	 04 - 2822123
24	 Saudi Arabian Airlines	 3025 A	 04 - 2822110
25	 Thai Cargo	 3056	 04 - 2832391
26	 Virgin Atlantic Cargo Dubai	 3020 A	 04 - 2832663
27	 Yemenia Airways	 3045	 04 - 2832887
A.C.T (Airlines)
3
Issue 3 March 2015 Vol. 179AIRPORTS & FACILITIES
Dubai International is Airport of the Year at ATN Awards 2015
D
ubai International, the
world’s number one airport for
international passenger traffic,
has been named Airport of the Year at
the Air Transport News Awards 2015,
held in Geneva, Switzerland, recently.
Paul Griffiths, CEO, Dubai Airports,
who received the award at the
ceremony said, “Winning the Air
Transport News Airport of the Year
award is particularly meaningful as it
was decided by the passengers that
use our airport as well a panel of
experts from within the industry. It is
a clear indication that our continued
investment in creating an efficient
and memorable passenger experience
at Dubai International is delivering a
service that ensures we remain the
global hub of choice for travellers
globally.”
Dubai International won the Award
based on votes from the readers of
Air Transport News as well as the
deliberations of a jury comprising nine
executives and experts from different
sectors of the aviation industry.
Organised by Air Transport News, the
awardsaretheonlyinternationalprizes
that award all the main categories of
the air transport industry.
those jobs will be oriented around
facilitating passenger journeys, using
the latest technology and customer-
enabling processes,” he told the
audience. which included senior
management of airports, airlines,
border control authorities and
technology companies from various
parts of the world.” Giving details
of Dubai airport operations, Griffiths
said as many as 192,000 people come
through the airport every day on 980
flights. Concourse A was delivered
in 2013 and boosted the airport’s
capacity to 75 million, but the
passenger traffic is again approaching
the capacity limit.
He added, “Again we are delivering
more infrastructures. The final
piece of hitherto undeveloped
infrastructure space within the airport
is nearing completion. This year, we
will open Concourse D, home to the
airport’s overseas airline partners.
The facility with 17 additional gates
will be able to handle 15 million
passengers and will be linked to
Terminal 1 via Automated People
Mover (APM).
He stated, “Of course we need to
keep pushing the upper limits of
Dubai International capacity. Parallel
developments of additional remote
stands and airspace efficiency will
help push out as far as possible the
point at which it becomes ex-growth
Our US$7.8 billion investment will
lead to an ultimate capacity of 100
million. That takes into account
the increased passenger/flight ratio
driven by Emirates’ expanding fleet of
A380s.”
Griffiths observed, “There is a clear
and determined vision, unchanged
for over 50 years, to create an
aviation enterprise with the world’s
greatest airports, hosting the world’s
greatest airlines, in the world’s
greatest city.”
Dubai Airports
reviews growth
projection
Continued from page 1
4
Issue 3 March 2015 Vol. 179 AIRPORTS & FACILITIES
Emirates’ operations in Europe: A €6.8 billion
impact on GDP
E
mirates, a global connector of
people, places and economies,
and Frontier Economics, a leading
European consultancy, released
today the results of a socio-economic
impact study that measures Emirates’
contribution to the European economy.
Frontier estimates that Emirates’
operations, including the catalytic
impact of the 220 unique connections it
offers, supported 85,100 jobs across the
EU in 2013/14, equivalent to €6.8 billion
GDP of the total EU GDP. In addition,
Emirates’ Airbus A380 deliveries for the
same period supported 41,000 jobs,
equivalent to €3.4 billion GDP.
“Emirates is fully committed to the
European market. The relationship goes
back to 1987 when we first started
flying from Dubai to London Gatwick.
Since then, we have witnessed growth
based on demand and now operate
over 350 passenger flights a week from
Europe, providing global connectivity
via our hub in Dubai,” commented
Sir Tim Clark, President of Emirates
Airline. “Emirates’ economic impact is
significant; based on Frontier’s report,
we supported over one hundred
thousand jobs across Europe through
our operations and our aircraft
purchases from Airbus. By stimulating
demand for travel and cargo, especially
in markets underserved by other airlines,
Emirates contributes to the economies
of the communities we serve.”
The study conducted by Frontier
demonstrates that Emirates’ presence
in 28 European cities significantly
contributes to regional development,
especially in non-hub markets that have
traditionally been overlooked by other
carriers.
“Some of Emirates’ competitors have
in the past accused the airline of
having a negative impact on Europe,
but the Frontier analysis paints a
different picture. Our research shows
that the direct, indirect and induced
impact of Emirates’ operations and
the development of connectivity to
secondary cities in particular, makes a
substantial contribution to EU GDP”,
stated Dan Elliott, founder and Director
of Frontier Economics. “The economic
value this connectivity brings to the
EU is at times underappreciated, and
something that merits attention.”
The value of connectivity
Traditionally, international travel from
Europe involved flying from or often
backtracking to one of the big European
hubs. This contributed to a connectivity
gap for other major European cities,
restricting their ability to develop trade
and Foreign Direct Investments (FDI)
opportunities. Since launching services
to Europe in 1987, Emirates has helped
bridge this gap, by gradually and on the
basis of demand, increasing services
to major and secondary cities across
Europe.
The Frontier analysis, which covered
28 cities served by Emirates in 16 EU
Member States, identified a total of 220
routes from Europe that are unique to
Emirates. Twenty one of these are non-
stop connections from European cities
to Dubai, and the remaining 199 routes
are unique one-stop connections, via
Dubai. Using any other airline or alliance
on these unique routes would require at
least one more additional stop.
“The connectivity Emirates provides
through these 220 unique routes
positively impacts FDI and trade and
supports the development of regional
centres. It also increases tourism,
provides choice for the consumer and
supports air cargo shipments to and
from regional centres”, commented
Dan Elliott. “We estimate that an
additional 3,000 jobs are facilitated
through the catalytic impact of the
220 unique connections, equivalent to
€215m of GDP, taking Emirates’ total
contribution to €6.8 billion.”
Considering the breadth of Emirates’
network and how air travel demand is
expected to double in the next 5-10
years, Emirates is well positioned
to bring a growing number of
tourists and business travellers to
Europe, further enabling trade and
investment.
A380 deliveries
With a total of 140 aircraft ordered,
Emirates is the largest purchaser of
Airbus’ A380, accounting for more
than 40 per cent of the total A380
order book. In 2013 Airbus delivered 13
A380s to Emirates which represented
50 per cent of the total A380 deliveries
that year. Whilst Emirates has been
operating A380s for 6 years, after
placing the original order more
than 13 years ago, the employment
generation in Frontier’s analysis is only
calculated for 2013. These numbers
can be projected for the duration of
the delivery schedule.
D
ubai Airports has partnered
with Dubai Electricity and Water
Authority (DEWA) to erect a
solar array at Al Maktoum International
at DWC, which helps limit the airport’s
carbon footprint and allows the power
generated to be fed directly into the
power grid. This is the first solar project
to be linked directly to the DEWA grid
and is expected to be followed by
several other similar projects across
Dubai.
By tapping the sun’s energy, the
100-panel solar array aims to limit the
power used by DWC’s employee gate
facility. The array, which is located
on the roof of the building, has a
capacity of 30KW and generates about
48.8MWh of electricity per year, equal
to about two-thirds of the power used
by the building.
Feeding power into the DEWA power
grid allows both Dubai Airports and
DEWA to further reduce their reliance
on power generated using fossil fuel.
“The solar array is just one of
several projects across our airports
aimed at adopting ways to limit
our environmental impact while
safeguarding the significant economic
and social contributions the aviation
sector provides Dubai. Initiatives
such as these take us a step closer to
achieving that ambition,” said Majed
Al Joker, SVP of Operations DWC at
Dubai Airports.
The project also forms part of a
broader environmental drive outlined
in the Dubai Integrated Energy Strategy
2030, aimed at reducing the emirate’s
reliance on fossil fuels.
Waleed Salman, EVP of Strategy and
Business Development at DEWA said,
“In line with the Green Economy for
Sustainable Development and Smart
Dubai initiatives launched by Vice
President and Prime Minister and
Ruler of Dubai, His Highness Sheikh
Mohammed bin Rashid Al Maktoum,
and Council Resolution number 46 of
2014, issued by HH Sheikh Hamdan bin
Mohammed bin Rashid Al Maktoum,
Crown Prince of Dubai and Chairman
of Dubai Executive Council, enabling
the installation of photovoltaic panels
to produce solar power in buildings
and their connection to the DEWA
grid, DEWA has partnered with
Dubai Airports to erect a solar panel
array at Al Maktoum International at
DWC with any surplus power to be
exported directly into our power grid,”
he added.
Dubai Airports solar project at DWC
to be linked to DEWA power grid
5
Issue 3 March 2015 Vol. 179AIRPORTS & FACILITIES
Dubai Airports puts car rental at your fingertips
with rentalcars.com partnership
service, the first of its kind in airports
across the region,” said Eugene Barry,
EVP Commercial at Dubai Airports.
Over the past year Dubai Airports has
continued to expand its digital portfolio,
launching a new website and associated
mobile app – which allow passengers to
personalise the information they receive
– as well as a live chat service where
passenger queries are answered in real-
time. “With Dubai Airports increasingly
engaging their passengers online, this
partnership creates an opportunity to
deliver an enhanced service by serving a
common customer from one platform.
We are eager to begin this long-term,
strategic partnership and to connect
these passengers to high quality car
rental services as part of a seamless
customer journey,” said Peter Rooney,
Marketing Director at rentalcars.com.
D
ubai Airports has announced that
it has partnered with rentalcars.
com, the world’s largest car rental
booking platform, to provide passengers
with an easy and cost effective way to
rent a car directly from the Dubai Airports
website, www.dubaiairports.ae.
The new multi-lingual service –
available in English and Arabic – allows
customers to browse and select rental
options in over 160 countries and
28,000 locations. The page will also
provide a list of car rental companies
available at Dubai International and Al
Maktoum International at Dubai World
Central (DWC) and are conveniently
linked to a map of the two airports. The
service enables customers to book and
pay online and collect their vehicles at
their destination.
“This digital platform is aligned with
our objective to engage with travellers
directly, connecting them to commercial
services on the ground at our airports.
We look forward to working with
rentalcars.com in providing this new
6
Issue 3 March 2015 Vol. 179
Emirates to commence daily
service to Bali
Air Arabia adds Nepal
to Ras Al Khaimah
destination list
UAE AIRLINES & NEW ROUTES
E
mirates has announced that
it will launch a new daily
service to the island of Bali in
Indonesia, from 3rd June 2015.
One of the most popular islands
in Indonesia with spectacular
mountains and picturesque
beaches, Bali is a leading tourist
destination which welcomed
more than 3.7 million foreign
tourist arrivals in 2014. Emirates’
new service will add to Bali’s
global connectivity, further
stimulating the island’s economic
and tourism growth.
Bali will be Emirates’ 148th global
destination, adding to the airline’s
route network in the Asia Pacific
region which currently spans 23
destinations in 13 countries. The
non-stop service between Dubai
and Bali will be operated by a
Boeing 777-300ER aircraft in a
two-class configuration.
“Bali is a significantly important
market for Emirates. There is high
interest in Bali from across our
network, specifically in the leisure
segment. We are pleased to be
able to offer the Emirates product
on a daily basis, connecting
passengers in Bali to Dubai and
to more than 80 destinations
in Europe, the Middle East,
Africa and the Americas, via one
convenient stop in Dubai.” said
Thierry Antinori, Executive Vice
President and Chief Commercial
Officer, Emirates airline.
“The new service will greatly
increase convenience, choice, and
consistency of travel experience
for consumers who currently
have to travel via multiple stops,
or via other points in Indonesia to
reach Bali.”
Emirates commenced services
to Indonesia in 1992 with three
flights per week via Singapore
and Colombo, and since March
2013, the airline has been
operating three non-stop flights
daily from Jakarta to Dubai with
a Boeing 777 aircraft.
f
lydubai is set to increase the number of flights to
East and North Africa. The extra flights flydubai
will be operating a total of 78 flights a week to 12
points in East and North Africa, according.
Its service to Africa will be increased from five flights a
week to daily to Juba, South Sudan and three flights a
week instead of two to Bujumbura, Burundi. Zanzibar
will be supplied with four flights a week in place of two.
flydubai will also increase its air travel to Alexandria,
Egypt from two to three a day from June this year.
“We are delighted to offer more flights to Africa. We
were the first UAE carrier to serve Bujumbura, Juba
and Zanzibar,” media quoted Ghaith Al Ghaith, CEO
of flydubai, as having said. “We have seen strong
demand for travel across our network in Africa, and
we look forward to welcoming more passengers on
board our flights.” In keeping with the increasing
trade and tourism links between the UAE and East
and North Africa, flydubai started six flights to the
region last year, doubling its network.
Flydubai plans to
expand African
connection
A
ir Arabia has announced Kathmandu as
the latest destination to be served from the
recently launched Ras Al Khaimah hub. The
low-cost carrier flies twice weekly to Kathmandu,
the 10th destination which travellers can now access
from the Northern Emirates.
Adel Ali, Group Chief Executive Officer of Air
Arabia said, “In just 9 months, we have reached
the milestone of ten exciting destinations to which
our customers can fly using Ras Al Khaimah Airport.
Customers can now enjoy great connectivity to Nepal
from both, Sharjah and Ras Al Khaimah International
Airports. We look forward to adding more routes in
the future from our second hub in the UAE as the
emirate’s travel and tourism sector continue to enjoy
significant growth.”
Air Arabia will operate its Kathmandu service
on Wednesdays and Sundays, departing Ras
Al Khaimah at 14.10 and arriving at Tribhuvan
International Airport at 19.40. Flights will depart
Kathmandu at 20.20 and land in Ras Al Khaimah
at 23.35. Air Arabia currently serves Kathmandu
with triple daily flights from its main hub at Sharjah
International Airport.
In terms of passenger numbers
routes to the Indian subcontinent
recorded the highest growth
(+133,355 passengers) during
the period, followed by Western
Europe (+103,379), and Asia
(+54,332 passengers). Eastern
Europe was the fastest-expanding
market in terms of percentage
growth (+71.7 per cent) mainly
driven by flydubai’s network in the
region, followed by North America
(+12.9 per cent), Asia (+10.9 per
cent) and the Indian subcontinent
(+10.6 per cent).
The contraction in passenger
traffic on Russian and the CIS
routes continued (-35.6 per cent)
owing to the ongoing political
and economic instability in the
region. Minor contractions were
also recorded on routes to Asia
Pacific (-6.2 per cent) as well as the
Middle East (-2.1 per cent).
India remained the top destination
country (802,129 passengers)
with financial capital Mumbai as
the busiest destination, followed
by Saudi Arabia (454,000
passengers) and the UK (431,705
passengers). Doha was placed
number one on the list of top
destination cities followed closely
by London, Mumbai and Jeddah.
Dubai International recorded total
aircraft movements of 31,012, up
6.1 per cent compared to 29,220
Passenger traffic at DXB tops 5.9 millionContinued from page 1
recorded during the same month
in 2014. Year to date aircraft
movements came in at 65,655,
rising 6.2 per cent from the 61,845
movements recorded during first
two months in 2014.
Freight volumes recorded a
minor increase of 1.2 per cent to
191,002 compared to 188,702
tonnes recorded in February
2014. Year to date cargo totalled
377,232, a contraction of 2.2 per
cent compared to 385,723 during
the first two months in 2014.
“We are very pleased with the
steady growth in passenger
numbers in the first two months
this year. As this trend continues
in the coming period, the recently
completed expansion of Terminal
2, and the opening of Concourse
D along with the refurbished
elements of Terminal in the second
half of 2015 will play a crucial
role in accommodating that
growth and enhancing customer
experience across all three
terminals,” said Paul Griffiths,
CEO, Dubai Airports.
7
Issue 3 March 2015 Vol. 179UAE AIRLINES & NEW ROUTES
Air Arabia rewards passengers
with region’s first low-cost
carrier loyalty program
A
ir Arabia, the Middle East and
North Africa’s first and largest
low cost carrier, today launched
‘Airewards’, the first ever Low Cost
Carrier rewards program in the MENA
region, which makes earning and
redeeming points effortless.
Airewards is designed to offer the
same simple, transparent and value-
packed experience that customers
associate with Air Arabia. Points are
based on money spent rather than
distance flown, and can be earned on
any product or service purchased from
the airline. This online loyalty program
also offers unparalleled flexibility when
redeeming points, with the availably
of a variety of payment and reward
options, without any blackout dates or
limitations on availability.
“Air Arabia is proud to unveil
Airewards, the region’s first ever low
cost carrier loyalty program and a
major step forward in how we engage
with our customers” said Adel Ali,
Group Chief Executive Officer of Air
Arabia. “Air Arabia has always used
innovative products and cutting edge
technology to provide customers with
a hassle-free travel experience. The
launch of Airewards falls in line with
the airline’s commitment to put value
for money proposition at the heart of
its business model. This program not
only sets the standard for the low-cost
aviation industry, it also allows us to say
a big thank you to the millions of loyal
passengers who chose to frequently fly
with our airline.”
Joining Airewards is free and open
for everyone. Members can earn and
redeem their points while travelling
with Air Arabia via its hubs in the UAE
and Morocco. Members will also be the
first to learn about promotions and new
routes, schedules and launches.
Program features have been specifically
designed with Air Arabia’s customers
in mind and points can be earned and
shared with anyone. For passengers
who fly frequently for business and
then occasionally with their whole
family, Airewards offers a dedicated
“Family Account” for up to eight
relatives to enable faster earning and
quicker redemption.
Emirates SkyCargo scores double honours at
Air Cargo Africa 2015
Air Cargo Africa, which was recently
held in Johannesburg, South Africa, is
an international biennial air cargo trade
show and awards event organised by
STAT Times and serves as an industry
platform to showcase one of the
economy’s key sectors. The awards
event is aimed at fostering excellence
in the air cargo industry, with award
winners decided on the basis of results
of online participation by worldwide
readers of STAT Times.
“We are honoured to receive this
recognition voted for by our customers
and partners. We believe these accolades
are an important endorsement of the
hard work by our various teams around
our global network and hub in Dubai,”
said Pradeep Kumar, Emirates’ Senior
Vice President, Revenue Optimisation
and Systems, Cargo, who received the
awards on the air cargo carrier’s behalf.
“At Emirates SkyCargo we continually
focus on providing our customers with
the best solutions for their specific
needs, whether it is the movement of
general cargo to more specialised goods
such as pharmaceuticals. Innovation and
customer service is something we invest
heavily in to ensure we remain a leader
in the industry. We are also very happy
to be at this event being held in Africa,
which is a key region for us as we grow
our operations and create more trade
links between Africa and destinations
across our extensive global network,”
he added.
Emirates SkyCargo has become
a valued partner for many local
businesses across the continent,
carrying goods to and from 27 African
points to Emirates’ network of more
than 145 destinations across six
continents. Five of the 27 destinations,
Djibouti, Eldoret, Kano, Lilongwe and
the recently added Ouagadougou in
Burkina Faso, are scheduled freighter
services, while nine destinations
are both passenger and cargo, and
include for example, Johannesburg,
Lagos, Nairobi, Addis Ababa, Accra
and Entebbe.
Emirates SkyCargo operates a fleet of
14 freighters, 12 Boeing 777 Fs and two
Boeing 747-400 ERFs, which operate to
over 50 scheduled freighter routes from its
new cargo terminal, Emirates SkyCentral
at DWC’s Al Maktoum International.
I
t was double honours for Emirates
SkyCargo, the freight division of
Emirates, at the Air Cargo Africa
Awards when it scooped both the
“Global Cargo Airline of The Year” and
“Air Cargo Brand of the Year” awards.
It was the third time Emirates SkyCargo
won the “Global Cargo Airline of the
Year Award” at the event, having
previously picked up the accolade in
2011 and 2013.
8
Issue 3 March 2015 Vol. 179
Emirates restarts flights to Baghdad
E
mirates restarted passenger flights
to Baghdad from 1 March 2015.
The airline suspended operations
to the capital on 26 January. Emirates
will again operate with six weekly
flights to Baghdad, served by an A330-
200 aircraft in a 3-class configuration.
Majid Al Mualla, Divisional Senior Vice
President Commercial Operations,
Centre for Emirates said, “The return of
services between Dubai and Baghdad
follows a comprehensive safety and
security review in conjunction with the
GCAA. Our flights to Baghdad have
provided essential economic links for
the capital and it is good news for our
customers that we can now restart
operations.”
Baghdad has been part of Emirates’ route
network since 2011. The airline also
operates services to Erbil and Basra.
UAE AIRLINES & NEW ROUTES
Etihad Airways to enhance service offering with
Boeing 787 flights to Washington
E
tihad Airways deployed a state-of-the-art
Boeing 787-9 Dreamliner aircraft on its daily
Washington, D.C. service from 15 March,
marking the US debut of its next generation First,
Business and Economy class products.
The airline’s acclaimed interiors for the Boeing 787-
9 include eight First Suites, 28 Business Studios and
199 Economy Smart Seats, offering superior levels
of comfort, entertainment and in-flight connectivity.
Onboard décor and lighting have been inspired by
contemporary Arabian design, complementing
Etihad Airways’ new ‘Facets of Abu Dhabi’ livery
design.
James Hogan, President and Chief Executive Officer
of Etihad Airways said, “As the most technologically
advanced aircraft in its class, the Boeing 787 will
reduce the operating costs and carbon emissions
on our Washington, D.C. route and provide
maximum efficiency and reliability. Importantly, we
have customised the aircraft with the world’s most
innovative and sophisticated First, Business and
Economy class cabins, providing our guests with
superior levels of comfort and attention to detail not
previously enjoyed by the modern air traveller.”
Etihad Airways commenced its daily non-stop flights
between Abu Dhabi and Washington, D.C. in March
2013, creating the first direct air link between the
two capitals. The service has attracted strong demand
from government and business travellers, and has
also supported the continued growth of leisure travel
between and beyond the two cities.
Guests travelling to Washington, D.C. experience
the unique benefit of arriving having pre-cleared US
Customs and Border Protection at Abu Dhabi Airport.
The process allows passengers to pass through all
required checks including US customs, immigration
and security before they board their flight to the US,
enabling them to avoid queues on arrival.
Another key benefit of US preclearance is that
baggage security screening meets United States
TSA security standards, allowing air travellers who
connect onto a domestic flight in the US to have their
baggage checked through from Abu Dhabi to their
final destination.
Washington, D.C. is one of six destinations served by
Etihad Airways in the United States, alongside San
Francisco, Los Angeles, Dallas Fort Worth, Chicago
and New York.
Mr Hogan said, “Etihad Airways operates 45
flights a week to and from the US and connects
the country with our extensive global network,
including 34 destinations in the Middle East and
Indian Subcontinent. We continue to experience
strong demand for travel between the US and India,
where we serve 11 cities in our own right and 15 in
combination with our partner Jet Airways, providing
unparalleled reach into the country. In addition, our
guests benefit from some of the fastest journey
times in the industry from Washington D.C. to
popular destinations such as Ahmedabad, Mumbai,
Delhi, Hyderabad and Chennai.”
Etihad Airways’ order for two variants of the B787 (-9
and -10), is one of the largest for the type, totalling
71 aircraft. The lightweight composite materials
used in the aircraft mean that the B787 uses up to
30 per cent less fuel than other aircraft in its category
and therefore produces a comparable reduction in
carbon dioxide emissions. New technologies are also
used to ensure its noise footprint is more than 60 per
cent smaller than other aircraft of its size.
Paoula Popova
E-mail: paoula@arabianreach.com
Mob: +971 55 5616973
To Advertise:
Nafeesa.M.P.
E-mail: nafeesa@arabianreach.com
Mob: +971 4 4427811
For Editorial:
Arabian Reach Publishing FZ LLC
E-mail : info@arabianreach.com
www.arabianreach.com
9
Issue 3 March 2015 Vol. 179
Lufthansa takes delivery of fifth Boeing 777F
Connecting Global Competence
MAY 5–8, 2015
MESSE MÜNCHEN
German Emirati Joint Council for Industry and Commerce (AHK)
sruthi.s@ahkuae.com • Tel. +971 4 447 0100
Welcome to the world’s leading
business event for air cargo and
logistics!
exhibition with more than 2,000
exhibitors from 63 countries
including conferences free of
charge
BOOK YOUR TICKET NOW:
www.AirCargoEurope.com/
tickets
LOGISTICS
MAKES IT
HAPPEN
ACE15-Besucher-185x240-E-AV.indd 1 15.12.14 09:58
L
ufthansa Cargo has taken
delivery of its fifth and final
Boeing 777F freighter aircraft.
D-ALFE landed in Frankfurt for the
first time in February on its delivery
flight from Everett near Seattle.
As part of its strategic programme
“Lufthansa Cargo 2020”, the
freight airline has ordered a total
of five new Triple Seven aircraft. In
November 2013 the first machine
entered regular service. In addition,
Lufthansa Cargo has options for
five further Boeing 777Fs with
delivery to be split over the years
until September 2020. “In our
opinion, the Boeing Triple Seven
is the best aircraft for our fleet
structure. Its performance already
far exceeded our expectations last
year”, said Peter Gerber, chairman
of the executive board and CEO of
Lufthansa Cargo.
Currently the freighters are
being used mainly for scheduled
operations between Europe and
North America, and a daily flight
to Shanghai is also on the agenda.
With the new addition, there will
also be B777F flights serving Hong
Kong as of March.
F
innair Cargo has become the latest
carrier to join IAG Cargo’s innovative
Partner Plus programme, through
which members agree to interline on
each other’s metal on a commercially
booked basis. Through this partnership
both IAG Cargo and Finnair are able to
deliver enhanced network connectivity
to their customers, who will also benefit
through confirmed bookings and a
higher on-load priority.
Steve Gunning, CEO of IAG Cargo,
commented, “Our Partner Plus
programme is much more than a
standard interline programme where
capacity is usually only held for partners
on a standby basis. Rather this is hugely
cost effective means of growing our
network reach through commercially
active agreements where we aim to
treat our partners’ cargo as we would
a customers’.
“The benefit for customers is clear and
with the addition of Finnair we are now
able to deliver enhanced connectivity to
key destinations through a partner that
matches our values of customer service
excellence and operational reliability.”
TheadditionofFinnairtotheprogramme
will provide IAG Cargo with additional
capacity across the globe, including to
strategic destinations in the Asia Pacific
region. Finnair’s customers meanwhile
will benefit from IAG Cargo’s network
strength into the Americas and Africa.
Juha Järvinen, Managing Director of
Finnair Cargo, commented, “This closer
cooperation with IAG Cargo will provide
our customers better access to many
markets beyond our own network. This
is an innovative way to grow reach and
one that we believe will prove mutually
beneficial to IAG Cargo and ourselves.”
In total, six carriers now form the
Partner Plus programme including Qatar
Airways, Japan Airlines, the Avianca
group and American Airlines.
IAG Cargo grows
network through
strategic partnership
with Finnair Cargo
INT’L AIRLINES & AIRPORTS
10
Issue 3 March 2015 Vol. 179
Qatar Airways’ B787 Dreamliner debuts in Tunisia
Oman Air inks deal for sea-air freight services to India
INT’L AIRLINES & AIRPORTS
Q
atar Airways has extended its
Boeing 787 Dreamliner route
network to Tunisia with the
launch of services to capital city Tunis
effect from February 17. The increase
in demand in the region and the airline’s
steadfast commitment to the Tunisian
market has resulted in the introduction
of the state-of-the-art Dreamliner on
the daily flights between Doha and
Tunis bringing an additional capacity
of more than 92 per cent compared to
the A320 which was being operated
on the route. Qatar Airways’ daily seat
capacity to Tunisia has grown from
132 seats on the A320 to 254 seats on
the 787 Dreamliner aircraft.
Qatar Airways is the first airline to
commence with a scheduled 787
Dreamliner service to Tunisia. “We are
proud to introduce the 787 Dreamliner
to Tunisia, which will not only offer an
increase in capacity to the route but will
also redefine the in-flight experience of
our passengers travelling to Doha and
beyond,” said Qatar Airways Group
Chief Executive Officer, His Excellency
Mr. Akbar Al Baker.
“Our 787s provide a superior
experience with specially designed
interiors, spacious cabins and custom-
made seats in both Business and
Economy Class. We are confident that
our passengers flying to and from
O
man Air has signed a Letter of
Intent with Cargolux Airlines
International SA to enable the
freight specialist to use Oman Air’s
facilities in Muscat, Salalah and Sohar
that includes the launch of Cargolux’s
full freighter services from Luxembourg
to India via Oman. The formal signing of
the agreement will take place when the
first Cargolux flight arrives in Muscat on
April 16.
The agreement signifies Oman Air’s
latest step in expanding its cargo
operations. It follows earlier initiatives
Tunis will luxuriate in the enhanced
travel experience onboard the Qatar
Airways Dreamliner.”
Qatar Airways has 254 custom-made
seats across its 787 Business and
Economy Class cabins with specially
designed interiors. Business Class is
configured in a 1–2–1 layout with
22 seats, while Economy has a 232
seating capacity in a 3–3–3 layout. All
seats in Business Class are reclinable
with fully-flat beds.
The airline’s 787s are the world’s first
fully connected Dreamliners with
wireless facilities for passengers to
remain in touch with friends and
colleagues on the ground through the
internet and SMS mobile texting service
available across both Business and
Economy cabins. The 787 Dreamliners
complement the ultra-luxurious
customer service and experience Qatar
Airways promises to its passengers.
Daily flights from Tunisia connect
via Doha to popular business and
leisure cities in Qatar Airways’ global
network including Doha, Dubai,
Guangzhou, Shanghai, Bangkok,
Kuala Lumpur and more, with rapid
transits being facilitated via Doha’s
Hamad International Airport, the
world’s newest aviation hub and a
state-of-the-art facility that sets new
airport benchmarks and redefines the
passenger and transit experience.
to numerous destinations across the
Indian sub-continent and East Africa.
Cargolux is a leader in carrying air
freight and offers huge capacity. This
agreement therefore represents an
important strategic partnership that
will give an important boost to the
Sultanate of Oman’s standing as a
major hub for the movement of freight
between Europe, Asia and Africa.
“In addition, Oman’s natural
harbours, positioned at the entrance
to the Indian Ocean and Arabian
Gulf, and its proximity to the sub-
continent provide a major advantage
over its competitors in the region.
Furthermore, under the guidance of
His Majesty Sultan Qaboos, Oman has
invested in the development of state-
of-the-art logistics facilities - including
ports, freight terminals and airports --
not just in Muscat, but also in Salalah,
Duqm and Sohar.
“Oman therefore has an excellent
logistics chain for Cargolux to leverage
and Oman Air is pleased and proud
to be working with them to further
expand the country’s cargo sector.
We offer a warm Omani welcome
to Cargolux and we look forward to
working with them on this exciting
enterprise.”
by the national carrier of the Sultanate
of Oman, which includes the launch of
pan-GCC and pan-European trucking
services, and a joint cargo service with
DHL between Oman and Dubai.
Cargolux intends to increase the number
of services it operates to Oman during
2015 to several flights per week, with
onward connections to multiple Indian
cities, including Chennai, Bombay
and Hyderabad. Additional services to
cities in India are being considered and
connections to China, Europe, Africa
and the United States are also planned.
In addition, Oman Air will provide
Cargolux with access to the freight
capacity of its passenger fleet, which
flies to 11 destinations in India and three
in Pakistan, as well as to destinations in
Nepal, Bangladesh and Sri Lanka. This
will give the Luxembourg-based carrier
the opportunity to feed consolidated
freight to Oman from a number of
larger markets.
Announcing the agreement with
Cargolux, the Chief Executive Officer
of Oman Air, Paul Gregorowitsch said,
“Oman Air has extensive and long-
term experience of operating flights
11
Issue 3 March 2015 Vol. 179INT’L AIRLINES & AIRPORTS
Astral Aviation wins the award for African all cargo carrier
A
stral Aviation is pleased to
announce that it has been
declared the Winner of the
African All Cargo Carrier of the Year
at the Stat Times International Award
for Excellence in Air Cargo which took
place in February at the eve of the Air
Cargo Africa 2015 biennial event, in
Johannesburg, South Africa.
Receiving the award on behalf of Astral
Aviation, Mr Sanjeev Gadhia who is
the CEO, expressed his gratitude to its
clients who voted for Astral Aviation,
which enabled it to win the prestigious
award three times in a row, having won
the previous award for African All Cargo
Airline in 2013 and 2011.
According to Mr Charles Simiyu who
is the Commercial Director of Astral
Aviation, “The award recognizes the
efforts being made by Astral Aviation in
the air cargo sector to develop a solid
network which it operates with a fleet
of dedicated cargo aircrafts. Our clients
and the industry have a high regard
for Astral’s commitment in providing
competitive and reliable air freight
solutions in Africa”
The timing of the 2015 award coincides
with the 15th anniversary of Astral
Aviation having established its base
at the Jomo Kenyatta International
Airport in the year 2000, and has been
operating continuously for the air-
cargo fraternity within its intra African
network and into Europe.
Astral Aviation operates a dedicated
fleet of seven cargo aircrafts comprising
of Cessna Caravan, Fokker 27, DC9 and
B727 Freighters within its intra-African
network, in addition to its Boeing 747-
400 Freighter which operates non-
stop from Nairobi – London and Liege,
Belgium twice a week with perishables
(cut-flowers and vegetables) from
Kenya.
Its intra-African network comprises of
a combination of schedule flights from
Nairobi to Juba, Mogadishu, Pemba,
Dar-es-salaam, Mwanza, Entebbe and
Kigali. In addition, Astral also operates
an extensive charter network to over
50 destinations in African from its
Nairobi hub.
In April 2015, Astral will acquire the first
of two B737-400 Freighters which have
a capacity of 20 tons and will operate
on new routes such as Kinshasa,
Brazzaville, Lusaka and Lubumbashi.
To Advertise:
Paoula Popova
paoula@arabianreach.com
+971 55 5616973
For Editorial:
Nafeesa.M.P.
E-mail: nafeesa@arabianreach.com
12
Issue 3 March 2015 Vol. 179
Saudia undergoes IATA’s safety auditing
Cargolux receives its 30th
new Boeing freighter
Coyne Airways
appoints KIWI
Logistics as new
GSA in Singapore
They inspected all safety measures taken by SAUDIA
for its daily operations, including ground facilities such
as air and ground operations, aircraft maintenance
hangars, Prince Sultan Aviation Academy and aviation
services as well as other airline facilities that required
safety auditing.
The team also met with Eng. Saleh bin Nasser Al-Jasser,
Director General of SAUDIA, senior executives of the
organization and heads of companies and strategic
units in charge of the airline’s operations.
Captain Mohammed Motab, VP Safety and Quality,
said the team from the French company Quali-
Audit was assigned by IATA to complete the IATA
Operational Safety Audit (IOSA) to renew operational
safety certificates.
Airlines have to comply with a series of international
safety standards and conditions to get IOSA
certification and this is one of the conditions for an
airline to maintain its IATA membership. In some
countries IOSA certification is required for an airline to
get license for regular operation.
INT’L AIRLINES & AIRPORTS
A
n expert team from the International Air
Transport Association (IATA) has completed
inspection of the facilities of SAUDIA on
the ground as well as on its flights for the purpose
of safety auditing. The team included experts of
operation safety, aircraft piloting, maintenance and
evaluation of work environment.
C
argolux recently took delivery of its 12th
Boeing 747-8 freighter out of an order of 14.
The Cargolux fleet now numbers 23 aircraft,
12 747-8F and 11 747-400F. The new aircraft, LX-
VCL, arrived in Luxembourg with a full load of freight
from Seattle to a welcoming ceremony with invited
guests, Cargolux staff and media representatives.
Cargolux named its latest freighter ‘Joe Sutter
– Father of the 747’ in honour of the man who
designed the 747 in the 1960s. The naming came as
a surprise to Mr Sutter, who only found out during
the unveiling of the aircraft during the departure
ceremony at Boeing’s Paine Field.
Joe Sutter, born in 1921, joined the Boeing
Company in 1940, working at Boeing Plant 2 while
studying aeronautical engineering at the University
of Washington. He later became manager of the
design team for the Boeing 747 under Malcolm T
Stamper, the head of the 747 project and is widely
regarded as the brain behind the design of the
iconic ‘Jumbo Jet’.
Joe Sutter is a recipient of The International Air
Cargo Association’s 2002 Hall of Fame Award and,
after retiring from Boeing, is now an engineering
sales consultant. Mr Sutter celebrated his 90th
birthday in 2011 and maintains an active interest in
the aeronautics industry.
LX-VCL is the 30th 747 freighter that Cargolux
bought new from Boeing since it acquired its
first factory-fresh 747-200F in 1979. The airline
pioneered the 747-400F in 1993 and the 747-8F in
2011. Apart from its new 747 freighters, Cargolux
has utilized a range of pre-owned or leased-in
747 aircraft, including passenger and full freighter
variants. Until today, the airline has operated a total
of 51 Boeing 747 aircraft.
“We have built our business around the iconic 747
and therefore we wanted to celebrate our 30th
direct delivery from Boeing by honouring the man
behind this magnificent machine - Joe Sutter,” said
Dirk Reich, President and CEO of Cargolux Airlines.
The cargo on LX-VCL’s delivery flight included 92
pieces of RFP piping for a chlorine plant in Saudi
Arabia, manufactured by the Fibrex Corporation. It
utilized the entire main deck of the aircraft. Shipping
arrangements were handled by Panalpina.
C
argolux recently took delivery of its 12th
Boeing 747-8 freighter out of an order of 14.
The Cargolux fleet now numbers 23 aircraft, 12
747-8F and 11 747-400F. The new aircraft, LX-VCL,
arrived in Luxembourg with a full load of freight from
Seattle to a welcoming ceremony with invited guests,
Cargolux staff and media representatives.
Cargolux named its latest freighter ‘Joe Sutter – Father
of the 747’ in honour of the man who designed the
747 in the 1960s. The naming came as a surprise to
Mr Sutter, who only found out during the unveiling of
the aircraft during the departure ceremony at Boeing’s
Paine Field.
Joe Sutter, born in 1921, joined the Boeing Company
in 1940, working at Boeing Plant 2 while studying
aeronautical engineering at the University of
Washington. He later became manager of the design
team for the Boeing 747 under Malcolm T Stamper,
the head of the 747 project and is widely regarded as
the brain behind the design of the iconic ‘Jumbo Jet’.
Joe Sutter is a recipient of The International Air Cargo
Association’s 2002 Hall of Fame Award and, after
retiring from Boeing, is now an engineering sales
consultant. Mr Sutter celebrated his 90th birthday
in 2011 and maintains an active interest in the
aeronautics industry.
LX-VCL is the 30th 747 freighter that Cargolux bought
new from Boeing since it acquired its first factory-fresh
747-200F in 1979. The airline pioneered the 747-400F
in 1993 and the 747-8F in 2011. Apart from its new
747 freighters, Cargolux has utilized a range of pre-
owned or leased-in 747 aircraft, including passenger
and full freighter variants. Until today, the airline has
operated a total of 51 Boeing 747 aircraft.
“We have built our business around the iconic 747
and therefore we wanted to celebrate our 30th direct
delivery from Boeing by honouring the man behind
this magnificent machine - Joe Sutter,” said Dirk Reich,
President and CEO of Cargolux Airlines.
The cargo on LX-VCL’s delivery flight included 92
pieces of RFP piping for a chlorine plant in Saudi
Arabia, manufactured by the Fibrex Corporation. It
utilized the entire main deck of the aircraft. Shipping
arrangements were handled by Panalpina.
Joe Sutter
13
Issue 3 March 2015 Vol. 179INT’L AIRLINES & AIRPORTSINT’L AIRLINES & AIRPORTS
Halifax Stanfield
grows with Korean
Air Cargo flights
BFS and WIN partner to promote e-AWB in Thailand
I
n an effort to increase transmission
of electronic AWB data in Thailand,
Bangkok Flight Services, the largest
handler at the country’s main cargo
airport BKK and WIN, an e-platform for
independent forwarders, have joined
forces to overcome barriers.
Some of the main challenges to e-AWB
adoption in Thailand arise from the
current state of air export processes.
Agents deliver cargo to the handler’s
warehouse to obtain a paper ‘weight
slip’ showing actual ‘pcs’, ‘wgt’ and
‘dims’ which the driver brings this back
to the office for the forwarder to update
their system, print the AWB/docs and
return them to the warehouse. Then the
handler manually enters the Master and
any House bills into the carrier’s system.
The result is that Thai forwarders miss
the opportunity to take advantage
of lower charges on house bill entry
fees, drivers queue in lines and traffic
ferrying paperwork multiple times per
consignment, and the inefficiency is
passed straight up the chain.
Using the new automated process, the
forwarder loads a draft AWB into WIN
and sends the cargo. BFS transmits the
e-Weight Slip to WIN seconds after
weighing. The forwarder is alerted that
their draft AWB is updated with actual
pcs, wgt and dims for them to quickly
review and then send the electronic
AWB data to the Airline who in turn
copies the handler. All this takes a few
minutes electronically so that the final
AWB data is loaded into both the airline
and the handler’s systems in short order.
BFS likes the fact that they receive
the AWB data from British Airways
with exact percentages, weights, and
dimensions so they no longer have to
manually enter the information and
can quickly accept the cargo streamline
their entire process.
John DeBenedette, Managing Director
WIN said “WIN’s electronic AWB services
are in daily use in almost 20 countries
already however as we are based in
Thailand we were concerned about
the slow uptake here. Partnering with
BFS and key forwarders to overcome
local barriers fits right into our strategy
to make e-AWB easy, especially for
independent forwarders.”
GM of BFS, David Ambridge, said “The
partnership between BFS and WIN will
allow all WCA Members in Thailand
easy and cheap access to E-AWB and
the associated cost savings that this
brings. Not only that but any Freight
Forwarder could also use this service and
gain similar cost saving and efficiency
benefits. With Airlines charging EDI
Fees this really is a “no brainer” in
my opinion.
H
alifax Stanfield International
Airport posted a record-setting
year for air cargo in 2014, with
over 32,000 metric tonnes shipped,
up 8.5 per cent over 2013. A big part
of Halifax Stanfield’s cargo activity is
fresh lobster and seafood exports, and
demand is growing. In the last five
years, Canadian live lobster exports
to Asia have grown 428 per cent. In
addition, the Chinese market remains a
focal point, as lobster and other seafood
exports continue to have double digit
growth in demand. Several carriers
transport seafood from Halifax Stanfield
including: Air Canada, CargoJet, FedEx,
UPS, Purolator and Korean Air Cargo.
In the summer of 2014, Korean Air
Cargo transported Nova Scotia seafood
to Seoul, South Korea. During the
holiday season, Korean Air Cargo
returned with weekly flights to South
Korea. Each flight carried approximately
40-50 tonnes of lobster with the largest
shipment being 100 tonnes.
Korean Air Cargo has responded to this
demand, operating a weekly flight from
Halifax to Seoul since January of this
year, a schedule they plan to continue
as demand dictates.
“We are pleased Korean Air Cargo
has continued with weekly shipments
of Nova Scotia seafood,” says Jerry
Staples, Halifax International Airport
Authority Vice President Air Service
Marketing & Development. “With our
extended main runway, a highly sought
after export product and a new free
trade agreement with South Korea,
Halifax Stanfield is well-positioned for
continued growth.”
Two trade agreements have positive
potential for lobster and live seafood
exports. The first is a pending
agreement for a Comprehensive
Economic and Trade Agreement (CETA)
between Canada and the EU. The
second agreement is a new Canada-
South Korea free trade agreement.
Istanbul, Turkey 2 6–29 A pril
The 28th IATA Ground Handling Conference (IGHC)
lifts off in Istanbul, Turkey from April 26–29, 2015. Join
us and connect with high-level industry experts from
the entire Ground Handling Value Chain and share
valuable insights and fresh perspectives.
This premier annual event receives more than 700
delegates and close to 100 airlines represented, as well
asairports,groundhandlers,regulators,manufacturers,
and media, with 98% expressing satisfaction with the
business and networking opportunities.
The theme for this year’s conference is “Value at
the crossroads of service and costs”, which offers
interesting sessions and workshops focused on:
For more information visit
www.iata.org/ighc-conference
· Improving Customer Experience
· Enhanced Operations
· Business, Development, Leadership
Come to Istanbul, the historic crossroads between
Europe and Asia, to contribute your ideas on how to
make the ground handling business faster, safer and
more environmentally sustainable.
The IGHC Conference is a great platform for you to
meet & greet potential business contacts.
Register now to make sure you don’t miss this
unique opportunity!
Cross paths with the world at the industry event of the year
Value at the
crossroads
of service
and costs
14
Issue 3 March 2015 Vol. 179
Qatar Airways to operate 787
Dreamliner services to South Africa
Brussels Airport
launches second
wave of pharma
community
certification program
Q
atar Airways has announced a major
expansion in South Africa with the launch of a
new destination Durban while simultaneously
increasing its weekly frequencies to Johannesburg.
The airline will also increase its weekly frequency to
Cape Town going up from five flights a week to a
daily service.
Effective from 17th December 2015, the airline
will launch four new weekly flights to Durban via
Johannesburg bringing the total frequency to
Johannesburg up from 10 weekly flights to a double-
daily service. From 1st October 2015, Qatar Airways
will be operating daily flights to Cape Town ahead of
the busy 2015/16 winter travel season, an increase
from five weekly flights this winter.
Durban will be Qatar Airways’ third route to South
Africa following Johannesburg and Cape Town, both
of which started in January 2005. All three routes
will be operated with a Boeing 787 Dreamliner.
Durban is the second most important manufacturing
hub in South Africa after Johannesburg with the
presence of a number of major multi-national
companies and is also famous for being the busiest
port in the African continent. It is also seen as one
of the main centres of tourism because of the city’s
warm subtropical climate and extensive beaches and
is an exciting holiday destination thanks to its luxury
resorts and adventure sports opportunities.
The new Durban service and additional flights to
South Africa will offer business and leisure passengers
excellent connections to popular routes in Europe
and the Far East such as London, Paris, Manchester,
Frankfurt, Madrid, Beijing, Bangkok, Jakarta, Hong
Kong and more.
Qatar Airways Group Chief Executive, His Excellency
Mr. Akbar Al Baker said the airline’s new home at
the state-of-the-art Hamad International Airport in
Doha will offer rapid and convenient connections for
passengers from South Africa.
“At Qatar Airways we strive to provide our
passengers with the best of service levels on ground
and on board our modern fleet. We also provide our
passengers with a strong global network of business
and leisure destinations, and the city of Durban will
be a welcome new addition to our extensive route
map.
“Durban is an important gateway into South Africa
and we are very confident that this route will be
warmly welcomed like all our other routes in the
African continent.”
Africa is key to Qatar Airways’ global network
expansion strategy and the airline currently operates
140 flights per week to 19 African gateways. Since
2011 the airline has added the following African
destinations to its global route network: Entebbe
(Uganda); Kigali (Rwanda); Kilimanjaro (Tanzania);
Maputo (Mozambique); Addis Ababa (Ethiopia);
Djibouti International Airport (Djibouti) and Asmara
(Eritrea).
Qatar Airways’ Boeing 787 Dreamliner will be
deployed on the new Durban route which offers
passengers 254 seats across its Business and Economy
Class, with its seats in Business Class reclining to
180-degree fully flat beds.
The airline’s 787s are the world’s first fully connected
Dreamliners with wireless facilities enabling all
passengers to remain in touch with friends and
colleagues on the ground through the internet or SMS
mobile texting. The 787 Dreamliners complement
the ultra-luxurious customer service and experience
Qatar Airways delivers to its passengers.
L
ast year BRUcargo became the world’s first IATA
CEIV pharma certified airport community, clearly
proving our pharma handing excellence and
leadership. Brussels Airport is now recognised by the
pharma industry as the preferred pharma gateway in
our region” says Steven Polmans, Head of Cargo at
Brussels Airport. Eleven companies covering the entire
cool chain through the airport participated in the 2014
BRUcargo pharma certification programme: three
on-line handling agents, two airlines, five forwarding
agents and one trucking company. “The fact that we
have had so much good feedback from the first group
of companies and seen the interest we got from the
market to do a second wave, shows the strength of the
program for all”, continuous Steven Polmans. “We are
delighted to understand that participating companies
are seeing additional business, simplified audits from
pharma shippers and increased market visibility.”
“With the launch of this second group the majority
of all pharma shipments at Brussels Airport will be
handled in a fully certified cool chain”, says Nathan
De Valck, Cargo Account manager at Brussels
Airport. “The big interest from our local partners
in the BRUcargo community is a clear proof that
the ‘IATA CEIV Pharma’ programme is rapidly
gaining acceptance as a universal, independent and
comprehensivecomplianceandtrainingprogramme.”
Nine BRUcargo based companies have confirmed
their commitment to obtain the IATA CEIV pharma
certificate including DHL Global Forwarding, Kuehne
+ Nagel, Geodis Wilson, Hazgo, FB Logistics,
Ninatrans and Van Dievel Transport.
By the end of this year in total twenty BRUcargo based
companies will have obtained the IATA CEIV pharma
certification program, guaranteeing a robust and
transparent cold chain for pharmaceutical shipments
at Brussels Airport.
CEIV pharma takes the binding requirements of the
national and international GDP regulations that are
already in place and harmonises these into a globally
valid programme using airfreight-focused, on-
site training and an integrated, independent audit
capability. The certification program aims at improving
the handling of pharmaceutical cargo by upgrading,
aligning and standardising the pharma handling
processes at every location, where ever in the world.
INT’L AIRLINES & AIRPORTS
Arabian Reach Publishing FZ LLC
E-mail : info@arabianreach.com
www.arabianreach.com
Nafeesa.M.P.
E-mail: nafeesa@arabianreach.com
For Editorial:
15
Issue 3 March 2015 Vol. 179Freight forwards
CEVA opens new South East Asia headquarters
in Singapore
C
EVA Logistics, one of the world’s
leading global supply chain
management companies recently
held the opening of its West Hub,
CEVA’s largest facility in Singapore and
the new headquarters for South East
Asia, attended by CEVA’s CEO, Xavier
Urbain. The West Hub occupies 48,000
sq m of warehouse and office space,
with more than 300 personnel serving
multi sector customers at the facility.
CEVA’s CEO, Xavier Urbain said, “I am
very pleased our footprint is growing
in South East Asia, and particularly in
Singapore, as a strategic hub in Asia
and a conduit for world trade. This
is an investment we are making in
Asia to strengthen our presence and
address the growth potential here. It is
estimated that by 2020, more than 50
per cent of the world’s middle income
will come from Asia. This presents
both opportunities and supply chain
challenges for businesses. CEVA is
well placed in this part of the world
to support our customers’ business
growth.”
City of Energy, Singapore
At the same event, CEVA announced
the launch of its City of Energy in
Singapore located at the West Hub. The
City of Energy is a fully dedicated hub
for the warehousing, cross docking,
flow management and handling of Oil
and Gas products and services for the
Energy sector.
The energy hub, covering a total
warehouse space of 26,000 sq m and
over 5,000 sq m open yard space for
energy customers, is well located
with easy access to Jurong port and
major highways. The City of Energy,
Singapore will serve CEVA’s energy
sector customers, many of whom use
Singapore as a regional base for their
Oil and Gas operations in Asia.
CEVA’s Executive Vice President for
South East Asia, Elaine Low said,
“Singapore is a key transhipment hub
for many Energy players in the industry,
given its strategic location in Asia and
its excellent network domestically
and internationally. It is a natural
choice for CEVA to set up a City of
Energy in Singapore for this reason.
We have dedicated Energy specialists,
equipped with both the knowledge
and operational capability to serve the
needs of our customers at the energy
hub. From supply chain management
to project cargo and compliance, CEVA
has proven experience in delivering
unparalleled expertise to our energy
customers across the globe.”
The energy hub features high floor
loading capacity of 30-35kn/m2, VNA
space, special cargo containment area,
RF material handling and processing,
heavy lift services, and warehouse
management systems, as well as
modern offices for customers to
operate directly in the energy hub, be
close to their warehouse operations and
increase their operational efficiency.
CEVA pioneered the City of Energy
concept initially in Dubai, United Arab
Emirates, in mid-2014, a first-of-its-kind
multi user operation dedicated solely
to the oil and gas market. The hub
is strategically located in the Jebel Ali
Free Zone in Dubai and has served as a
catalyst for the growth and expansion
of CEVA’s market presence in the
Middle East.
Supported by
Media Partners
Organised by
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2 - 3 June 2015 | Dubai | United Arab Emirates
Integrating Stakeholders: Building an Innovative and Cost Effective Cold Chain Ecosystem
www.menacoldchain.com
• CEIV: Benefits of the Program and How to Implement
• Introducing Cold Chain Technologies into Resource
Poor Settings
• Managing and Improving Patient Care through
Effective Cold Chain Practices
• How to Utilise Big Data to Drive Process Improvement
• Cold Chain Validation and Qualification
Key Topics:Confirmed Speakers:
Dr. Abdulrahman Mohammad AlJassmi
Consultant - Pediatrician & Pediatric
Hematologist/Oncologist Chief Executive Officer
Dubai Hospital – Dubai Health Authority
Dr Bastiaan Remmelzwaal
Cold Chain Specialist
Independent Consultant
UNICEF
Mazen Al-Homsi
Manager Cargo, Gulf Area & Yemen
International Air Transport Association
Talal El-Tamer
Head of Distributors and Legacy
Brands Management for Gulf States
and Pakistan, AstraZeneca
Nathan De Valck
Cargo Account Manager
Brussels Airport Company
Zalfa El Rass
Supply Planner, GlaxoSmithKline
MCI Middle East, United Arab Emirates, Tel: +971 4 311 6300, Fax: +971 4 311 6301
E-mail: conferences@mci-group.com
Register Now!
16
Issue 3 March 2015 Vol. 179 Freight forwards
G
SAs play a very vital role in
airlines’ growth overseas.
Traditionally, appointing GSAs in
the target markets has been the most
cost effective method for any airline
to understand and generate revenue
them. The markets are new to them
and they need an expert to guide them
on, hence the GSA.
A GSA not only sells tickets or capacity
for the airline or shipping but also
helps them build their base by being
their representative to the civil aviation
ministry, Airport Authority or any
the government organization and
answerable to the end customer too.
Bernd Struck, dnata’s Senior Vice
President, UAE Cargo in an e-mail Q& A
with us discusses role of GSA in the air
cargo sector.
Q What is the role of GSAs in
growth of the Air Cargo Sector?
Industry has moved away from the
“traditional” GSA role which is purely
focused on sales. dnata offers a more
comprehensive product offering to our
principals under the “GSSA” umbrella
(General Sales and Service).
We support our principal carriers by
providing them with a wide range
of cargo services that enables the
carrier to swiftly gain access to a given
market owing to our historic ties with
the local agents, managing their local
and regional distribution, generating
business and establishing itself in the
local market.
The GSA is the eyes and ears of the
airline; they are the closest in contact
with the key local forwarders making
sure that there is a continuous flow of
information between the stakeholders,
thereby positioning itself as one of the
vital links in the cargo supply chain.
Because of our in-depth understanding
of the local market we design market
strategies to promote sales and achieve
targets set by the airlines. We, as a
GSA, offer our partner airlines a hub
and spoke business model, helping the
GSA is the eyes and ears of the airline: Bernd Struck
airline redistribute their cargo load from
Dubai to offline destinations, thereby
contributing to the success of both.
We actively promote air cargo by
convincing our customers who use
other modes of transport to utilize the
services offered by our principal carriers.
For example, shipments set for transport
by sea or road can be converted to air
by adjusting pricing.
Promotion of multi-modal business
as a cost effective option that suits all
stakeholders a classic case is the sea-
air mode where products from the Far
East are brought in by sea and then
reprocessed to fill belly and freighters
of the carriers we represent.
As a GSA we also try and route business
from other international markets by
offering them better commercial deals.
We are a strong GSSA service provider,
are financially stable, and able to provide
sufficient resources that includes
knowledgeable and experienced staff,
a robust sales structure and the ability
to take financial risks. With all of this,
we have been successful in contributing
to the growth in the air cargo sector.
Q Key markets you are looking
into?
By virtue of catering to carriers from all
over the globe, we look at all markets
viz. US, UK & Ireland, Europe, Africa,
Asian Subcontinent, CIS Countries, Far
East & Pacific. Our goal is to find a good
balance between capacity utilization,
product mix and maximizing revenue
for our Principal carriers to the markets
they serve.
Q Can you give an idea as to
what services and destinations
do you offer to the client
airlines?
We offer a variety of services to the
airlines based on their needs, including:
	 Station Management
	 Sales & Distribution
	 Operations Supervision
	 Credit Management
	 Road Feeder
We represent airlines that operate to
the Far East, South Asia, CIS countries,
the Middle East, Europe, Africa and
connections to the Americas too. We
provide a comprehensive destination
mix across the globe with excellent
capacity options.
Q As a Middle East company,
what advantage your location
plays to attract global operators?
Connectivity plays a crucial role
in helping airlines grow. We are
strategically located in the Middle East
at the crossroads of international trade
in between Europe and the Far East,
serving as a gateway to the world’s
most progressive markets namely
China, India and Africa. Though
there are limitations in what the UAE
can generate in terms of exports, it
facilitates the airlines by offering an
attractive trans-shipment product. For
example, the movement of goods from
China and the Far East transiting via
Dubai, where carriers bring in goods
from the said regions destined for
Europe and America.
Q How the logistics industry
in the GCC is doing from the
perspective of a GSA?
Traders in the GCC will always
contribute to the logistics industry for
the simple reason that the GCC will
always rely on importing most of its
consumables. The trader, however, has
a choice of making this import either by
sea, air or road transport.
The GSA in this market is primarily
dependent on export-based earnings;
the fact there is a visible imbalance in
terms of import-export ratio banking
heavily in favor of imports coupled with
fragmented pricing based on freight,
fuel and security surcharges is not a
great position for the GSA. Expectations
of the Principals in terms of quality
remains high, leaving the GSA with little
or no choice but to balance between
uncompromised service delivery and
surviving eroding income levels.
Q How would you compare
the UAE market with Europe in
terms of maturity, pricing?
Applying a simple logic, a market
with high industrial production aimed
at exports will call for healthy yields
in comparison to a market with little
exports and abundance of capacity.
Europe is a manufacturing gateway to
the world; the big forwarders make year
round deals with airlines and shipping
companies keeping the capacity in high
demand while maintaining a healthy
yield. Majority of intra-Europe trade
happens by means of surface transport
due to the proximity between hubs
and hassle-free business environment.
On the contrary, the UAE market has
abundant air cargo capacity but limited
air exports; only time-bound cargo is
flown. Due to cost, Intra-GCC transport
is primarily done by road due to cost.
Inter-continental business, with high
volumes, is transported by sea catering
to petroleum products, construction
material and foodstuff.
Pricing in the UAE is 90 per cent on an
ad hoc basis, forwarders swap carriers
for meagre discounts because of the
highly competitive nature of business
and the high number of forwarders
running after the same business.
G
eodis Wilson, one of the world’s
leading freight management
companies, launched its internal
innovation campaign in 2011. Now
being presented for the third time,
the initiative is designed to encourage
the creative potential of its employees
worldwide. The winners of this year’s
“Innovation Masters Award” (IMA)
were announced at a ceremony in
Bangkok. The awards, honouring
the winners for outstanding internal
innovative initiatives, were presented
to two individuals and a small team of
innovators.
The winners, who received their awards
from Kim Pedersen, Executive Vice
President, Geodis Wilson, at the IMA
Ceremony include Susanna Vallejo
from Spain for her CSR related project
entitled ‘Citizens of the World’ to
foster international mobility within
the company; Cherian George from
Australia for his project entitled ‘Global
Office Ranking’ to increase efficiency
Geodis Wilson honours
its innovators
Bernd Struck
17
Issue 3 March 2015 Vol. 179
Agility to expand investments in Africa
Freight forwards
A
gility, one of the world’s
largest logistics firms, plans to
invest over USUS$100 million
for expansions worldwide, while
devoting a special focus to African
growth. “We expect to invest about
USUS$ 100 million this year with
major investments in Africa and fastest
growth regions to be Middle East,
Asia and Latin America,” said Essa Al
Saleh, the president and CEO of the
company at a media roundtable held in
Dubai recently.
Agility wants to expand its footprint in
Africa, particularly in Angola, Nigeria,
Mozambique and Ghana, which are
emerging and oil producing economies.
“We see a lot of opportunities in
terms of oil and gas. We see a lot of
opportunities in relation to growing
economic development and wealth in
Africa.” African countries according to
Al Saleh may bring challenges initially,
but they are investing in logistics
facilitation strategies, as a result a
positive economic growth becomes
evident.
The Middle East and Africa continues
to be Agility’s fastest growing region,
followed by Asia, Latin America,
the United States and Europe. The
company plans to grow its profits
despite the dip in oil price, Al Saleh feels
that though economy of oil producing
countries in the Arabian Gulf region
and Africa will be affected, it is an
interim loss. However, the temporary
fall in prices may provide ample growth
opportunity in the long run.
Al Saleh also says that despite the
dip in oil prices agility has saved
small amount of operational costs, as
there is no big change in the pricing
for capacity sold by airlines. “Earlier
airlines and shippers would give us a
price for shipping cost and for the fuel
index, but many are shifting to a single
all inclusive price structure that kind of
blurs the fuel cost and this is one of the
challenges,” Al Saleh noted.
Shedding light on the Agility’s
Emerging Market index Al Saleh
pointed that UAE ranks 6th in the list
and is expected move up in the ladder
with moves by the government to
facilitate investment and infrastructure.
However, the Index also identifies
some barriers in the region like limited
regulatory framework, skilled labour
deficit and security concerns.
Commenting on key growth sectors for
Agilities operation in 2015 Al Saleh said
that Oil and Gas remains the strongest
sector followed by life sciences and
chemicals logistics. In Conclusion Al
Saleh emphasised that that consumer
goods logistics remains Agility’s bread
and butter.
and to foster a performance culture;
Anders Wennberg from Sweden,
Nicolas Chaze and Ludovic Vergin (both
from France) for their project entitled
‘Check ‘n’ Amend Tool’ that aims at
improving data quality internally as well
as for the customers.
“The IMA-program is a product of
Geodis Wilson’s corporate philosophy,
which includes a commitment to
become the leading innovator in the
freight forwarding industry”, says Kim
Pedersen. “Employee engagement is
crucial to the success of this aim and
we are justly proud of the standard
of entries for the Award and of our
dedicated employees, award-winners
or not. They are all pivotal in delivering
top-class customer service.”
For Sponsorship, Exhibiting and
Conference Delegate registration:
Ms. Paoula Popova
Mob: +971 55 561 6973
Email: paoula@emergingairports.com
Ram Muthaiah
Mob: +971 55 231 9715
E-mail: ram@emergingairports.com
Organised by Co-organizer
Babylon International
Fujairah, United Arab Emirates
www.emergingairports.com
www.emergingairports.com
20-21st of October 2015,
The Regency Hotel, State of Kuwait
Exploring the
Emerging Airports Potential
Expo Tag
State of Kuwait
Essa Al Saleh
18
Issue 3 March 2015 Vol. 179 Freight forwards
DHL invests in new hub at Brussels Airport
D
HL will invest € 114 million
(approx. US$129 million) in
the construction of a new hub
at Brussels Airport. The new hub is
expected to triple capacity from 12,000
to 39,500 shipments per hour.
The original Brussels facility was set
up in 1985 as a regional hub. In the
last five years, Brussels has enjoyed
solid double-digit volume growth.
Due to this continuous growth and its
central location in Europe, the Brussels
Hub is increasingly being used as an
international and transit hub, which
means that the current hub is nearing
100 per cent of its capacity.
Koen Gouweloose, managing director,
DHL Aviation NV said, “The new hub
will guarantee an even quicker and
higher quality service. It will connect
Belgian and other EU companies with
18 intra-European destinations and a
number of important intercontinental
destinations such as the US, China and
Africa. In addition, DHL provides 64 road
connections from Brussels directly to
major business destinations in Europe.
This will further reinforce the important
position of Brussels in the European and
global network, and strengthen Belgian
trade connections with the rest of the
world.”
Today, DHL employs more than 4,000
people in Belgium, including 1,000
employees at the Brussels Hub. By 2020,
DHL expects to create 200 additional
jobs through this new investment.
Arnaud Feist, CEO of Brussels Airport
emphasised the importance of airfreight
in Belgium, “Brussels Airport invests in
different categories of air transportation
like cargo, cargo on passenger airplanes
and express deliveries. With this
significant investment from DHL, we
will further strengthen our position in
Belgium as the logistics centre of Europe.
This will have a positive influence on
the balance of trade for our country,
especially because it creates jobs. Every
100 tonnes of cargo equals one job. At
the moment there are approximately
4,500 jobs at Brucargo. Our expectations
this year are to add another 400 to 500.”
The total surface area of the planned hub
is 36,500 square metres and consists of a
new 31,500 square metres sorting centre
and a modern 5,000 square metres
office complex. DHL will also reduce
its environmental footprint through
the use of new, more efficient sorting
technologies, better insulation, a new
vehicle fleet that runs on natural gas,
a solar park, environmentally friendly
lighting and other measures, in line with
DHL’s GoGreen programme. For the
Brussels Hub, this means an additional
saving of 768 tonnes CO2 per year based
on Vlarem2-regulations.
Danny Van Himste, managing director
DHL Express Belgium and Luxembourg,
explained: “We strongly believe that this
investment will not only stimulate further
development of the export activities of
Belgian companies, but also meet the
rising demand created by international
e-commerce. After all, more possibilities
for the hub in Brussels and our high-
performance network of service centres
throughout the country mean greater
flexibility, later pick-up times and better
service for our customers.”
New Singapore hub
Driven by surging e-commerce and intra-
Asian growth, DHL Express has continued
with its planned investments across Asia
with the latest annoucement of a €85
million investment in a new express hub
at Singapore Changi Airport’s 24-hour
Free Trade Zone.
Teo Ser Luck Singapore’s Minister of
State, Ministry of Trade and Industry
said the fact DHL was upgrading its hub
in Singapore also boosts Singapore’s
attractiveness as a global logistics hub.
The construction of the DHL South Asia
Hub is expected to be completed by the
first quarter of 2016 and will occupy a
land area of 23,000 sqm and a total floor
area of 23,600 sqm.
The fully automated express package
sorting and processing facility will be
able to handle a cargo throughput of
more than 628 tonnes per day when at
full capacity and process shipments at
the speed of 14,000 shipments per hour.
In comparison, the manual processing
system in the current facility handles
up to 225 tonnes per day at a speed of
2,400 shipments per hour.
Commenting on the development Jerry
Hsu, CEO, DHL Express Asia Pacific
said: “The DHL Express South Asia Hub
reinforces our global multi-hub stragegy
by leveraging the unmatched regional
connectivity provided by Changi Airport
and Singapore.”
Globe Express Services expands
its service network
G
lobe Express Services,
announced the addition of
three new locations in France Le
Havre; Bordeaux (BASSENS/Merignac)
and Marseille (FOS/Marignane).
These openings extend its Europe
network and allow it to further provide
worldwide supply chain services
in France.
Located in a multifunctional site, GES
Le Havre provides operations, customs
brokerage, warehousing services and
has access to an additional 100,000
square feet for logistics, ocean
deconsolidation and consolidation.
Alain Gambuli, Managing Director,
France commented, “By opening the
additional offices in France, we are
closer to our customers’ distribution
centres, allowing us to offer excellent
customer service and better rates.”
GES Bordeaux offers 21,000 square feet
of warehousing space and serves as a
gateway for exports from the Bordeaux
region. “GES Bordeaux also provides
daily ocean and air consolidations to
the African regions of Senegal, Ivory
Coast, Gabon, Ghana, Cameroon,
Madagascar and Comorians islands
and has regular business to and from
Russia” states Alain.
Furthering the France expansion, GES
Marseille, located in Marignane airport
in an 800 square feet office and
connected to the FOS harbor (second
largest harbor in France for container
traffic), specializes in the worldwide
exportation, particularly to regions in
China.
GES Logistics France, with six offices
covering all of France, specializes in
worldwide overseas transportation of
the following verticals: automotive,
chemical, consumer & retail, fashion
& apparel, furniture, aerospace,
packaging, wine, and luxury goods
such as fashion, watches, bags and
more. The three additional offices
bring enhanced capabilities to ocean
and air-freight, customs brokerage
and warehousing capabilities for all
commodity classifications.
Arabian Reach Publishing FZ LLC
E-mail : info@arabianreach.com | www.arabianreach.com
Nafeesa.M.P. | nafeesa@arabianreach.com
For Editorial:
19
Issue 3 March 2015 Vol. 179
GEFCO Middle East signs a long-term logistics
service agreement with RSA Logistics
Freight forwards
L
iberty Logistics, UAE’s leading provider of freight-
forwarding services and Fast Logistic Solutions
Group (FLS), a leader in global transportation and
logistics, have entered into a joint venture agreement
to synergize their individual strengths to offer superior
services to clients locally and globally.
The new joint venture will begin operations in May
2015 from its headquarters in Liberty building in Dubai
and its warehouse facilities in Jebel Ali Free Zone and
Dubai Cargo Village.
The partnership agreement was signed by Sheikh
Khalid Abdul Aziz Al Qasimi, Chairman of Liberty
Investment Company, the holding company of Liberty
Logistics, and Mr Al Ameen, Chairman and founder
of FLS Group.
“Liberty Logistics is delighted to enter into a major
partnership with Fast Logistic Solutions Group. This
will enable us to significantly expand our footprint on
the international logistics map,” said Sheikh Khalid
Abdul Aziz Al Qasimi, Chairman of Liberty Investment
Co. “The combined expertise of UAE’s two leading
logistics players will give clients vastly superior and
highly reliable services, spanning the whole of the
UAE and different parts of the globe.”
Liberty Logistics and Fast Logistic Solutions Group
enters partnership
G
EFCO Middle East, one of
the leaders in the automotive
logistics sector, recently signed
a long-term logistics service agreement
with Dubai based RSA Logistics, to
support the storage services for Finished
Vehicles. The objective of the agreement
is to cater to the growing demand for
FVL (Finish Vehicles Logistics) in the
Region. RSA will be providing just over
100,000 sq m of logistics space along
with IT support, security and resources
to assist in the operation.
Adding to the agreement Mr. Abhishek
Ajay Shah, Managing Director at RSA
Logistics commented “RSA logistics
always believes in a tailored solution for
all of our customers and relationship
with GEFCO is no different. We listened
to our customer; understood their
needs and are now implementing it to
make it a reality. This is very fulfilling
and we hope to grow further in the
automotive vertical and this is a good
step in achieving that goal.”
In continuation Mr. Stefano Pollotti,
Managing Director – GEFCO Dubai said
“As GEFCO we believe in the integrated
logistics solutions to improve the supply
chain of our customer. The quality and
highest standard of the service level are
our credo: the agreement with RSA will
support the growth of the FVL activity
in the Region”
Established in 2007, RSA logistics has
developed a major presence in the
UAE as a logistics provider, offering
contract logistics, freight forwarding,
distribution, and supply chain
management services. The company’s
rapid growth and expansion plans
have seen the establishment of a joint
venture which will specifically serve the
chemical and petrochemical industries,
and cater to the storage of hazardous
and non-hazardous material.
GEFCO first opened its Dubai offices
in late 2012 and has been fully
operational since February 2013.
Renowned for its logistics operations in
the automotive industry, the opening
of the new offices is in line with the
company’s strategy of utilizing the
Emirate as a hub to complement
and expand existing operations. It
also consolidates GEFCO’s existing
presence in the region, which includes
representation offices in Iraq and
Turkey to support trade primarily with
China and Eastern Europe. The rapid
growth in activity has allowed for the
creation of a dedicated subsidiary
to effectively manage and further
develop business.
“FLS Group, with 40 offices in Africa, UAE, India
and the Far East, is on a high growth track and this
partnership with Liberty Logistics gives us a new
springboard for further expansion,” commented Peter
Scholten, CEO of FLS Group. “We are keen to build
on our existing relationship with the Liberty Group
and benefit from its strong UAE network. We believe
together FLS Group and Liberty Logistics are in an
unrivalled position to deliver high quality customized
services to large corporate clients.”
The signing ceremony was attended by Vishal
Dhamija, General Manager, SNTTA Cargo; Mohamed
Bushelaibi, Group General Manager, Legal &
Shareholders Affairs, Liberty Investment Co.; Peter
Scholten, CEO, FLS Group and Ravikiran Vishal, CFO,
FLS Group.
Liberty Logistics, a member company of the UAE-based
Liberty Group, has been providing freight forwarding
services by air, sea and land, in collaboration with
its sister company, SNTTA Cargo. In the new joint
venture with FLS Group, Liberty Logistics will continue
to provide best of next generation logistics services
and expand its global footprint by entering into
US, Europe and Middle East, with its own network
of offices.
Fast Logistics Solutions Group (FLS), headquartered in
Dubai, is a pioneer in the industry, offering scheduled
air cargo services, air cargo charter solutions,
international ocean freight, multi-modal air-sea-
land door-to-door solutions, customs clearance,
3PL warehousing and distribution services. In 2014
FLS Group generated US$ 200 million revenue with
airfreight volumes at 45,000 tons and ocean freight
volumes at 20,000 TEU’s. On the African continent,
FLS Group has a network of 20 own offices.
Consignments March 2015
Consignments March 2015
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Consignments March 2015
Consignments March 2015
Consignments March 2015
Consignments March 2015
Consignments March 2015
Consignments March 2015
Consignments March 2015
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Consignments March 2015

  • 1. A monthly publication of Dubai Airports Cargo & Logistics Issue 3 March 2015 Vol. 179 Details on page 5 Dubai Airports has announced that it has partnered with rentalcars.com, the world’s largest car rental booking platform, to provide passengers with an easy and cost effective way to rent a car directly from the Dubai Airports website, www. dubaiairports.ae. Dubai Airports solar project at DWC to be linked to DEWA power grid Details on page 4 Dubai Airports has partnered with Dubai Electricity and Water Authority (DEWA) to erect a solar array at Al Maktoum International at DWC. Dubai Airports puts car rental at your fingertips Passenger traffic at DXB tops 5.9 million in February Details on page 21 One of the foremost contributors to the global passenger and cargo air traffic, the Middle East region is “emblematic of the heights”. Middle East-emblematic of the heights of aviation success P assenger traffic continued a steady growth at Dubai International during February with nearly 6 million passengers, according to the latest traffic report issued by operator Dubai Airports. Passenger traffic reached 5,973,727 in February, up 5.3 per cent compared to 5,675,246 recorded during the same month in 2014. Year to date passenger traffic rose 6.6 per cent to 12,869,395 passengers, up from 12,075,952 during the first two months of 2014. Continued on page 3 Continued on page 6 Dubai Airports reviews growth projection Paul Griffiths S peaking at the Future of Border International Conference in Dubai recently Paul Griffiths, Chief Executive Officer of Dubai Airports said, “Our revised projections for 2020 now exceed 126 million passengers. By 2030, we expect to have around 200 million passengers traffic.” The conference was organised by the General Directorate of Residency and Foreigners Affairs in Dubai under the patronage of HH Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority, Chairman of Dubai Airports and Chairman and Chief Executive of Emirates Airline and Group. In his presentation titled, Building the Future, he explained that the projection is without the availability of further infrastructure development or space to build at Dubai International. “In Dubai, we are building, not talking about realising, an unwavering vision of not just an airport but an engine of economic growth and vital to the growth of the city.” Dubai International is currently the world’s number one airport for international passengers and the sixth busiest. Al Maktoum International at DWC, which presently has five to seven million passengers capacity, saw 845,046 passengers passing through its gates in its first full year of operations in 2014, Griffiths highlighted. DWC will have a passenger capacity of 220 million on completion of its second phase. The first phase of US$32 billion dollar expansion of DWC, approved by HH Sheikh MohammedbinRashidAlMaktoum, Ruler of Dubai last year will enable the facility to accommodate 120 million passengers on completion over the next six to eight years. Situated on a 140 sq km site to the south of Dubai, Al Maktoum International will be 10 times larger than the site of Dubai International, making it the world’s largest airport and the world’s largest intercontinental hub. The US$7.8 billion investment will to lead to ultimate capacity of 100 million passengers at the Dubai International. Last year, it recorded 70.4 million passengers, an increase of 6.1 per cent and this year expected to handle 79 million passengers. He said the design challenges are focused on four key areas including passenger experience, airline product, airport processes and facilities. “The vision for aviation remains single minded and utterly focused on building that contribution at a faster rate than any other activity in Dubai,” he said. By 2030, the aviation’s contribution to the Dubai economy will have increased to US$88 billion, more than three times the 2013 figure. He remarked, “By then more than one in three of the workforce will be in an aviation-related job. And
  • 2. 2 Issue 3 March 2015 Vol. 179 Owned by: Dubai Airports Location: Adjacent to Dubai International Handling Agents: Dnata Total Handling Capacity: 2.5 million Handling capacity Air Cargo Terminal (FG1) 750,000 tonnes (Main Terminal + ECC) Main Cargo terminal: Over 400,000 tonnes per annum., Ground area 24,985 sq. mts., Handling area 8,300 sq. mts., Office space 7,800 sq. mts. Storage: The cargo building has a ground area of 4,985 sq mts handling area of 8,300 sq mts and storage capacity of 7,420 tonnes Special facilities: A special section is dedicated for valuables, live animals, perishables, dangerous goods and even radioactive material Warehouse: Consisting of storage capacity for 308 ULD as well as racks for small, medium and large warehouse pallets Truck docks: 56 docks (import, export and perishable cargo) plus 7 docks solely for the sea-air traffic. EMIRATES CARGO CENTRE Ground Area: 7767 sq mts. Handling Area: 5437 sq mts. Office space: 1862 sq mts. Storage area: 3100 sq mts. Web site: www.dubaicargovillage.com Terminal operations: 24 hours (seven days a week) Courier Facility: Worldwide Throughput : 350,000 tonnes per annum. Warehouse has a section for general cargo, perishables, heavy duty cargo and small parcel. It has special section for valuables, a cooler, freezer and human remains. Total racking positions at ECC are 2548 positions with the same number of cages in a very narrow isle racking. 30 locations for heavy duty cargo. 200 locations for small parcels. 2 export truck docks. 10 import truck docks. Fully semi auto-mated state-of- the-art system. CARGO MEGA TERMINAL Cargo Mega Terminal is capable of handling 1.2 million tonnes of cargo for SkyCargo Warehouse Handling Area: 43,600 sq2 (with 35,000sq2 foot print) of floor area for: Cargo Build up and Break Down Cargo Acceptance & Delivery CMT Types of Cargo Handling / Storage & Processing Capability Special Cargo such as Perishable, AVI, VAL, HUM & RRY. General Cargo Intact Unit Load Devices Intact ULDs with Perishable Cargo Handling & Storage System Storage Systems • PCHS – Pallet & Container Handling System • ASRS – Automated Storage & Retrieval System Workstation System • Fixed Workstation System • Dynamic Workstation • Scales • Pallet Funnels Landside Acceptance & Delivery • Truck Docks Total Number of Truck docks for loose Cargo : 46 • Perishable Cargo : 12 • General Cargo : 25 Intact Bridge system • Truck docks : 09 Some useful Information • Number of Airside ULD entry and Exit Gates : 78 • Number of work stations for Cargo Break down & Build up (approx) : 133 • General Cargo : 119 • Perishable Cargo : 14 Storage Positions • Loose Cargo Storage • Large Storage Pallet (LSP) : 10,000 • General Cargo : 2482 • Perishable Cargo : 18 CMT Contain • Cold Storage • Special Cargo Handling Area • Delivery / Acceptance Docks • Partial ULD Handling And Storage system • Warehouse pallet storage and retrieval System • Build up and break down work stations • Customer Service Area Such as Counter • Documentation offices • Government authorities such as Dubai Customs, health, police etc. • SkyCargo UAE Sales & Customer Service Offices • SkyCargo Hub Operations & Global Office • Administration • Senior management offices EXPRESS AND MAIL CENTRE The EMC houses integrators’and Express Operators.This 6000 sq mts. Facility has on-site customs and security. It has a high speed towing equipment that can move loaded ULD expeditiously between the aircraft and the terminal. The Warehouse and offices in this facility are also designed and built to ensure quick turn around of shipments and allows close interaction between authorities-operators and current-prospective customers. Improvements in the computer system CAMSYS includes functionalities such as: access for courier companies: operation of RF terminals; processing/printing of AWBs; printing of delivery orders; a simple accounting module, etc. Express and Courier Consignments-priority handling allows acceptance up to one hour prior to departure when carried as baggage and only 2 hours when sent as cargo. Fast track unloading and clearance ensures delivery of pre advised inbound consignments with in one hour. EXPRESS MAIL CENTRE INDEX Aramex Elite Express Courier & Transport First Flight Couriers (Middle East) LLC Gulf Worldwide Express LLC Modernline Distribution LLC Skycom Express TNT Emirates Agencies Co. Universal Express LLC Dubai Flower Centre The Dubai Flower Centre recognises and understands the critical importance of the cool chain in preserving the freshness of perishables. As a consequence DFC is committed to maintaining the cool chain throughout the handling process and has invested in the latest technology to ensure this happens. The rapid efficient handling will be aided by advanced communication, storage and operation technologies. Quality control will be assured through a number of segregated cool storage areas set at specific temperature and humidity ranges. In addition, customs and phytosanitary inspection and clearance services will be offered within the facility to speed up imports and exports. The technologically – advance facility has the capacity to handle 180,000 tonnes of perishable product a year. Services & Commodities • Consolidation/repackaging for transshipment to worldwide destination. • Pre-assembly of product lines sourced from around the world and tailored to end markets. • Fruit and vegetables pack house. • Value added service, e.g. Bouquet making Dubai Flower Centre serves a range of industry sectors • Growers and producers • Exporters and importers • International, regional and local wholesalers • Freight forwarders • Supermarket Chains • Retailers such as florist and garden centre’s • The hospitality industries • Value added service provider Technology Dubai Flower Centre has put strong emphasis on developing world-class people and processes as the key to successful cool chain management. Key elements of the processes are: • Refrigerated dollies capable of carrying an entire aircraft pallet from airside to facility. • Automated handling equipments that moves pallets from airside to facility quickly and efficiently through airlocks placed at the entrance. • Segregated storage chambers with varying temperature zones to suit the optimum temperature requirement. • Hermetically sealed bays for meat, fish and ethylene producing products. • Vacuum cooling and forced air cooling facilities. Security The Dubai Flower Centre has put in place greater compliance monitoring and enforcement of technology to ensure that all air cargo, personnel and access are subject to enhanced levels of security. Intertwined with the increased focus on cargo security is the need to keep commerce moving and further boost productivity and reliability- security measures that have the potential to improve efficiency and customer service and reduce losses from theft or damage. Landside Landside security systems include access control systems such as 50 CCTV Cameras, Video Over IP (VOIP) security systems, scanners and walk through metal detectors. Dual x-ray and screening systems incorporating state-of-the-art with superior performance have been integrated for the inspection of freight pallets and cargo prior to arrival to the terminal. Cargo arriving landside is automatically routed one of the 8 landing bays each with hermitically sealed airbags to minimise temperature change from refrigerated vehicle to the chilled docking facility. Terminal Terminal access is limited to authorised personnel and monitored 24x7 t ensure the highest security. To increase efficiency, electronic supply chain manifests provide secure freight movement into an out the terminal. By capitalising on Internet technologies, it is possible to effectively link distribution chain members together to transfer confidential air cargo information and data in a secure and tamper-resistant environment. Airside Unique to Dubai and to the Dubai Flower Centre are the two mammoth fully automated 6 MeV linac generator x-ray systems. In less than 30 seconds, densely loaded 20-foot container of up to 11 tons can be scanned to form a three dimensional map of the material inside the container. These systems are powerful enough to penetrate 14 inches of steel and immediately yield clear high-resolution images for excellent object discrimination. Facilities Terminal There are 600 ULD storage units, which rise more than 25 meters at the DFC Terminal, out of which 10 are hermetically sealed. Specialized material handling equipments like the 17 ton elevated transfer vehicle (ETV) facilitates rapid storage and retrieval of ULDs from the bays: up to 40 units per hour, while the tandem transfer vehicle (TTV) relocates units on the ground for storage or break-and-build rapidly and efficiently. Three 8 ton elevators transfer pallets and units to the upper levels for further break and build or storage in one of the 20 temperature controlled chambers. The DFC automated material handling facility optimises and links the physical flow of materials and the flow of information in an integrated system of prompt and precise cargo handling. Prompt order processing and a fault-tolerant user interface ensure high delivery quality and transparency in warehouse processes for perishable goods. Configurable strategies increase the efficiency of placing goods in storage, retrieving them and re-locating them. Dubai Airports Cargo & Logistics Facts at a glance Dubai Cargo & logistics www.dnatacargo.com www.dm.gov.ae www.dubaiairports.ae www.skycargo.com www.dubaipolice.gov.ae www.dubaicustoms.gov.ae www.moew.gov.ae Abdulla Bin Khediya, Head of Cargo Services E: abdulla.binkhediya@dubaiairports.ae Jude Fernandes, Head of Operation - Cargo E: Jude.Fernandes@dubaiairports.ae Youssef Beydoun, Head of Control Authorities - Cargo E: Youssef.beydoun@dubaiairports.ae N.S COMPANY NAME OFF NO. TELEPHONE 1 Air France Cargo & KLM Cargo 3057 E 04 - 2822073 2 Air China 7446 B 04 - 2824483 3 Air India 3020 04 - 2822068 4 Aeroflot Cargo 3033 A 04 - 2822663 5 British Airways World Cargo 3044 04 - 6090200 6 Cargolux Airline 3035 04 - 2822071 7 Cargolux Airline 3023 04 - 2822071 8 Cathay Pacific Cargo 3034 04 - 2822013 9 Ethiopian Airline 3028 B 04 - 2822880 10 Egypt Air 3026 04 - 2832273 11 Eva Air 3021 BB 04 - 2826859 12 Gulf Air 3021 04 - 2822103 13 Iran Air 3021 B 04 - 2822102 14 Kuwait Airways 3037 04 - 2822069 N.S COMPANY NAME OFF NO. TELEPHONE 15 Kenya Airways Cargo 3049 04 - 2865667 16 Leisure Cargo 3069 04 - 2869666 17 Linehaul Express 3047 04 - 2832880 18 Middle East Airline 3019 04 - 2822844 19 Pakistan International Airline 3046 04 - 2822151 20 Qatar Airways 3036 04 - 2827300 21 Royal Jordanian Cargo 3051 04 - 2822220 22 Srilankan Cargo 3036 A 04 - 2821909 23 Singapore Airlines Cargo 3051 A 04 - 2822123 24 Saudi Arabian Airlines 3025 A 04 - 2822110 25 Thai Cargo 3056 04 - 2832391 26 Virgin Atlantic Cargo Dubai 3020 A 04 - 2832663 27 Yemenia Airways 3045 04 - 2832887 A.C.T (Airlines)
  • 3. 3 Issue 3 March 2015 Vol. 179AIRPORTS & FACILITIES Dubai International is Airport of the Year at ATN Awards 2015 D ubai International, the world’s number one airport for international passenger traffic, has been named Airport of the Year at the Air Transport News Awards 2015, held in Geneva, Switzerland, recently. Paul Griffiths, CEO, Dubai Airports, who received the award at the ceremony said, “Winning the Air Transport News Airport of the Year award is particularly meaningful as it was decided by the passengers that use our airport as well a panel of experts from within the industry. It is a clear indication that our continued investment in creating an efficient and memorable passenger experience at Dubai International is delivering a service that ensures we remain the global hub of choice for travellers globally.” Dubai International won the Award based on votes from the readers of Air Transport News as well as the deliberations of a jury comprising nine executives and experts from different sectors of the aviation industry. Organised by Air Transport News, the awardsaretheonlyinternationalprizes that award all the main categories of the air transport industry. those jobs will be oriented around facilitating passenger journeys, using the latest technology and customer- enabling processes,” he told the audience. which included senior management of airports, airlines, border control authorities and technology companies from various parts of the world.” Giving details of Dubai airport operations, Griffiths said as many as 192,000 people come through the airport every day on 980 flights. Concourse A was delivered in 2013 and boosted the airport’s capacity to 75 million, but the passenger traffic is again approaching the capacity limit. He added, “Again we are delivering more infrastructures. The final piece of hitherto undeveloped infrastructure space within the airport is nearing completion. This year, we will open Concourse D, home to the airport’s overseas airline partners. The facility with 17 additional gates will be able to handle 15 million passengers and will be linked to Terminal 1 via Automated People Mover (APM). He stated, “Of course we need to keep pushing the upper limits of Dubai International capacity. Parallel developments of additional remote stands and airspace efficiency will help push out as far as possible the point at which it becomes ex-growth Our US$7.8 billion investment will lead to an ultimate capacity of 100 million. That takes into account the increased passenger/flight ratio driven by Emirates’ expanding fleet of A380s.” Griffiths observed, “There is a clear and determined vision, unchanged for over 50 years, to create an aviation enterprise with the world’s greatest airports, hosting the world’s greatest airlines, in the world’s greatest city.” Dubai Airports reviews growth projection Continued from page 1
  • 4. 4 Issue 3 March 2015 Vol. 179 AIRPORTS & FACILITIES Emirates’ operations in Europe: A €6.8 billion impact on GDP E mirates, a global connector of people, places and economies, and Frontier Economics, a leading European consultancy, released today the results of a socio-economic impact study that measures Emirates’ contribution to the European economy. Frontier estimates that Emirates’ operations, including the catalytic impact of the 220 unique connections it offers, supported 85,100 jobs across the EU in 2013/14, equivalent to €6.8 billion GDP of the total EU GDP. In addition, Emirates’ Airbus A380 deliveries for the same period supported 41,000 jobs, equivalent to €3.4 billion GDP. “Emirates is fully committed to the European market. The relationship goes back to 1987 when we first started flying from Dubai to London Gatwick. Since then, we have witnessed growth based on demand and now operate over 350 passenger flights a week from Europe, providing global connectivity via our hub in Dubai,” commented Sir Tim Clark, President of Emirates Airline. “Emirates’ economic impact is significant; based on Frontier’s report, we supported over one hundred thousand jobs across Europe through our operations and our aircraft purchases from Airbus. By stimulating demand for travel and cargo, especially in markets underserved by other airlines, Emirates contributes to the economies of the communities we serve.” The study conducted by Frontier demonstrates that Emirates’ presence in 28 European cities significantly contributes to regional development, especially in non-hub markets that have traditionally been overlooked by other carriers. “Some of Emirates’ competitors have in the past accused the airline of having a negative impact on Europe, but the Frontier analysis paints a different picture. Our research shows that the direct, indirect and induced impact of Emirates’ operations and the development of connectivity to secondary cities in particular, makes a substantial contribution to EU GDP”, stated Dan Elliott, founder and Director of Frontier Economics. “The economic value this connectivity brings to the EU is at times underappreciated, and something that merits attention.” The value of connectivity Traditionally, international travel from Europe involved flying from or often backtracking to one of the big European hubs. This contributed to a connectivity gap for other major European cities, restricting their ability to develop trade and Foreign Direct Investments (FDI) opportunities. Since launching services to Europe in 1987, Emirates has helped bridge this gap, by gradually and on the basis of demand, increasing services to major and secondary cities across Europe. The Frontier analysis, which covered 28 cities served by Emirates in 16 EU Member States, identified a total of 220 routes from Europe that are unique to Emirates. Twenty one of these are non- stop connections from European cities to Dubai, and the remaining 199 routes are unique one-stop connections, via Dubai. Using any other airline or alliance on these unique routes would require at least one more additional stop. “The connectivity Emirates provides through these 220 unique routes positively impacts FDI and trade and supports the development of regional centres. It also increases tourism, provides choice for the consumer and supports air cargo shipments to and from regional centres”, commented Dan Elliott. “We estimate that an additional 3,000 jobs are facilitated through the catalytic impact of the 220 unique connections, equivalent to €215m of GDP, taking Emirates’ total contribution to €6.8 billion.” Considering the breadth of Emirates’ network and how air travel demand is expected to double in the next 5-10 years, Emirates is well positioned to bring a growing number of tourists and business travellers to Europe, further enabling trade and investment. A380 deliveries With a total of 140 aircraft ordered, Emirates is the largest purchaser of Airbus’ A380, accounting for more than 40 per cent of the total A380 order book. In 2013 Airbus delivered 13 A380s to Emirates which represented 50 per cent of the total A380 deliveries that year. Whilst Emirates has been operating A380s for 6 years, after placing the original order more than 13 years ago, the employment generation in Frontier’s analysis is only calculated for 2013. These numbers can be projected for the duration of the delivery schedule. D ubai Airports has partnered with Dubai Electricity and Water Authority (DEWA) to erect a solar array at Al Maktoum International at DWC, which helps limit the airport’s carbon footprint and allows the power generated to be fed directly into the power grid. This is the first solar project to be linked directly to the DEWA grid and is expected to be followed by several other similar projects across Dubai. By tapping the sun’s energy, the 100-panel solar array aims to limit the power used by DWC’s employee gate facility. The array, which is located on the roof of the building, has a capacity of 30KW and generates about 48.8MWh of electricity per year, equal to about two-thirds of the power used by the building. Feeding power into the DEWA power grid allows both Dubai Airports and DEWA to further reduce their reliance on power generated using fossil fuel. “The solar array is just one of several projects across our airports aimed at adopting ways to limit our environmental impact while safeguarding the significant economic and social contributions the aviation sector provides Dubai. Initiatives such as these take us a step closer to achieving that ambition,” said Majed Al Joker, SVP of Operations DWC at Dubai Airports. The project also forms part of a broader environmental drive outlined in the Dubai Integrated Energy Strategy 2030, aimed at reducing the emirate’s reliance on fossil fuels. Waleed Salman, EVP of Strategy and Business Development at DEWA said, “In line with the Green Economy for Sustainable Development and Smart Dubai initiatives launched by Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, and Council Resolution number 46 of 2014, issued by HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, enabling the installation of photovoltaic panels to produce solar power in buildings and their connection to the DEWA grid, DEWA has partnered with Dubai Airports to erect a solar panel array at Al Maktoum International at DWC with any surplus power to be exported directly into our power grid,” he added. Dubai Airports solar project at DWC to be linked to DEWA power grid
  • 5. 5 Issue 3 March 2015 Vol. 179AIRPORTS & FACILITIES Dubai Airports puts car rental at your fingertips with rentalcars.com partnership service, the first of its kind in airports across the region,” said Eugene Barry, EVP Commercial at Dubai Airports. Over the past year Dubai Airports has continued to expand its digital portfolio, launching a new website and associated mobile app – which allow passengers to personalise the information they receive – as well as a live chat service where passenger queries are answered in real- time. “With Dubai Airports increasingly engaging their passengers online, this partnership creates an opportunity to deliver an enhanced service by serving a common customer from one platform. We are eager to begin this long-term, strategic partnership and to connect these passengers to high quality car rental services as part of a seamless customer journey,” said Peter Rooney, Marketing Director at rentalcars.com. D ubai Airports has announced that it has partnered with rentalcars. com, the world’s largest car rental booking platform, to provide passengers with an easy and cost effective way to rent a car directly from the Dubai Airports website, www.dubaiairports.ae. The new multi-lingual service – available in English and Arabic – allows customers to browse and select rental options in over 160 countries and 28,000 locations. The page will also provide a list of car rental companies available at Dubai International and Al Maktoum International at Dubai World Central (DWC) and are conveniently linked to a map of the two airports. The service enables customers to book and pay online and collect their vehicles at their destination. “This digital platform is aligned with our objective to engage with travellers directly, connecting them to commercial services on the ground at our airports. We look forward to working with rentalcars.com in providing this new
  • 6. 6 Issue 3 March 2015 Vol. 179 Emirates to commence daily service to Bali Air Arabia adds Nepal to Ras Al Khaimah destination list UAE AIRLINES & NEW ROUTES E mirates has announced that it will launch a new daily service to the island of Bali in Indonesia, from 3rd June 2015. One of the most popular islands in Indonesia with spectacular mountains and picturesque beaches, Bali is a leading tourist destination which welcomed more than 3.7 million foreign tourist arrivals in 2014. Emirates’ new service will add to Bali’s global connectivity, further stimulating the island’s economic and tourism growth. Bali will be Emirates’ 148th global destination, adding to the airline’s route network in the Asia Pacific region which currently spans 23 destinations in 13 countries. The non-stop service between Dubai and Bali will be operated by a Boeing 777-300ER aircraft in a two-class configuration. “Bali is a significantly important market for Emirates. There is high interest in Bali from across our network, specifically in the leisure segment. We are pleased to be able to offer the Emirates product on a daily basis, connecting passengers in Bali to Dubai and to more than 80 destinations in Europe, the Middle East, Africa and the Americas, via one convenient stop in Dubai.” said Thierry Antinori, Executive Vice President and Chief Commercial Officer, Emirates airline. “The new service will greatly increase convenience, choice, and consistency of travel experience for consumers who currently have to travel via multiple stops, or via other points in Indonesia to reach Bali.” Emirates commenced services to Indonesia in 1992 with three flights per week via Singapore and Colombo, and since March 2013, the airline has been operating three non-stop flights daily from Jakarta to Dubai with a Boeing 777 aircraft. f lydubai is set to increase the number of flights to East and North Africa. The extra flights flydubai will be operating a total of 78 flights a week to 12 points in East and North Africa, according. Its service to Africa will be increased from five flights a week to daily to Juba, South Sudan and three flights a week instead of two to Bujumbura, Burundi. Zanzibar will be supplied with four flights a week in place of two. flydubai will also increase its air travel to Alexandria, Egypt from two to three a day from June this year. “We are delighted to offer more flights to Africa. We were the first UAE carrier to serve Bujumbura, Juba and Zanzibar,” media quoted Ghaith Al Ghaith, CEO of flydubai, as having said. “We have seen strong demand for travel across our network in Africa, and we look forward to welcoming more passengers on board our flights.” In keeping with the increasing trade and tourism links between the UAE and East and North Africa, flydubai started six flights to the region last year, doubling its network. Flydubai plans to expand African connection A ir Arabia has announced Kathmandu as the latest destination to be served from the recently launched Ras Al Khaimah hub. The low-cost carrier flies twice weekly to Kathmandu, the 10th destination which travellers can now access from the Northern Emirates. Adel Ali, Group Chief Executive Officer of Air Arabia said, “In just 9 months, we have reached the milestone of ten exciting destinations to which our customers can fly using Ras Al Khaimah Airport. Customers can now enjoy great connectivity to Nepal from both, Sharjah and Ras Al Khaimah International Airports. We look forward to adding more routes in the future from our second hub in the UAE as the emirate’s travel and tourism sector continue to enjoy significant growth.” Air Arabia will operate its Kathmandu service on Wednesdays and Sundays, departing Ras Al Khaimah at 14.10 and arriving at Tribhuvan International Airport at 19.40. Flights will depart Kathmandu at 20.20 and land in Ras Al Khaimah at 23.35. Air Arabia currently serves Kathmandu with triple daily flights from its main hub at Sharjah International Airport. In terms of passenger numbers routes to the Indian subcontinent recorded the highest growth (+133,355 passengers) during the period, followed by Western Europe (+103,379), and Asia (+54,332 passengers). Eastern Europe was the fastest-expanding market in terms of percentage growth (+71.7 per cent) mainly driven by flydubai’s network in the region, followed by North America (+12.9 per cent), Asia (+10.9 per cent) and the Indian subcontinent (+10.6 per cent). The contraction in passenger traffic on Russian and the CIS routes continued (-35.6 per cent) owing to the ongoing political and economic instability in the region. Minor contractions were also recorded on routes to Asia Pacific (-6.2 per cent) as well as the Middle East (-2.1 per cent). India remained the top destination country (802,129 passengers) with financial capital Mumbai as the busiest destination, followed by Saudi Arabia (454,000 passengers) and the UK (431,705 passengers). Doha was placed number one on the list of top destination cities followed closely by London, Mumbai and Jeddah. Dubai International recorded total aircraft movements of 31,012, up 6.1 per cent compared to 29,220 Passenger traffic at DXB tops 5.9 millionContinued from page 1 recorded during the same month in 2014. Year to date aircraft movements came in at 65,655, rising 6.2 per cent from the 61,845 movements recorded during first two months in 2014. Freight volumes recorded a minor increase of 1.2 per cent to 191,002 compared to 188,702 tonnes recorded in February 2014. Year to date cargo totalled 377,232, a contraction of 2.2 per cent compared to 385,723 during the first two months in 2014. “We are very pleased with the steady growth in passenger numbers in the first two months this year. As this trend continues in the coming period, the recently completed expansion of Terminal 2, and the opening of Concourse D along with the refurbished elements of Terminal in the second half of 2015 will play a crucial role in accommodating that growth and enhancing customer experience across all three terminals,” said Paul Griffiths, CEO, Dubai Airports.
  • 7. 7 Issue 3 March 2015 Vol. 179UAE AIRLINES & NEW ROUTES Air Arabia rewards passengers with region’s first low-cost carrier loyalty program A ir Arabia, the Middle East and North Africa’s first and largest low cost carrier, today launched ‘Airewards’, the first ever Low Cost Carrier rewards program in the MENA region, which makes earning and redeeming points effortless. Airewards is designed to offer the same simple, transparent and value- packed experience that customers associate with Air Arabia. Points are based on money spent rather than distance flown, and can be earned on any product or service purchased from the airline. This online loyalty program also offers unparalleled flexibility when redeeming points, with the availably of a variety of payment and reward options, without any blackout dates or limitations on availability. “Air Arabia is proud to unveil Airewards, the region’s first ever low cost carrier loyalty program and a major step forward in how we engage with our customers” said Adel Ali, Group Chief Executive Officer of Air Arabia. “Air Arabia has always used innovative products and cutting edge technology to provide customers with a hassle-free travel experience. The launch of Airewards falls in line with the airline’s commitment to put value for money proposition at the heart of its business model. This program not only sets the standard for the low-cost aviation industry, it also allows us to say a big thank you to the millions of loyal passengers who chose to frequently fly with our airline.” Joining Airewards is free and open for everyone. Members can earn and redeem their points while travelling with Air Arabia via its hubs in the UAE and Morocco. Members will also be the first to learn about promotions and new routes, schedules and launches. Program features have been specifically designed with Air Arabia’s customers in mind and points can be earned and shared with anyone. For passengers who fly frequently for business and then occasionally with their whole family, Airewards offers a dedicated “Family Account” for up to eight relatives to enable faster earning and quicker redemption. Emirates SkyCargo scores double honours at Air Cargo Africa 2015 Air Cargo Africa, which was recently held in Johannesburg, South Africa, is an international biennial air cargo trade show and awards event organised by STAT Times and serves as an industry platform to showcase one of the economy’s key sectors. The awards event is aimed at fostering excellence in the air cargo industry, with award winners decided on the basis of results of online participation by worldwide readers of STAT Times. “We are honoured to receive this recognition voted for by our customers and partners. We believe these accolades are an important endorsement of the hard work by our various teams around our global network and hub in Dubai,” said Pradeep Kumar, Emirates’ Senior Vice President, Revenue Optimisation and Systems, Cargo, who received the awards on the air cargo carrier’s behalf. “At Emirates SkyCargo we continually focus on providing our customers with the best solutions for their specific needs, whether it is the movement of general cargo to more specialised goods such as pharmaceuticals. Innovation and customer service is something we invest heavily in to ensure we remain a leader in the industry. We are also very happy to be at this event being held in Africa, which is a key region for us as we grow our operations and create more trade links between Africa and destinations across our extensive global network,” he added. Emirates SkyCargo has become a valued partner for many local businesses across the continent, carrying goods to and from 27 African points to Emirates’ network of more than 145 destinations across six continents. Five of the 27 destinations, Djibouti, Eldoret, Kano, Lilongwe and the recently added Ouagadougou in Burkina Faso, are scheduled freighter services, while nine destinations are both passenger and cargo, and include for example, Johannesburg, Lagos, Nairobi, Addis Ababa, Accra and Entebbe. Emirates SkyCargo operates a fleet of 14 freighters, 12 Boeing 777 Fs and two Boeing 747-400 ERFs, which operate to over 50 scheduled freighter routes from its new cargo terminal, Emirates SkyCentral at DWC’s Al Maktoum International. I t was double honours for Emirates SkyCargo, the freight division of Emirates, at the Air Cargo Africa Awards when it scooped both the “Global Cargo Airline of The Year” and “Air Cargo Brand of the Year” awards. It was the third time Emirates SkyCargo won the “Global Cargo Airline of the Year Award” at the event, having previously picked up the accolade in 2011 and 2013.
  • 8. 8 Issue 3 March 2015 Vol. 179 Emirates restarts flights to Baghdad E mirates restarted passenger flights to Baghdad from 1 March 2015. The airline suspended operations to the capital on 26 January. Emirates will again operate with six weekly flights to Baghdad, served by an A330- 200 aircraft in a 3-class configuration. Majid Al Mualla, Divisional Senior Vice President Commercial Operations, Centre for Emirates said, “The return of services between Dubai and Baghdad follows a comprehensive safety and security review in conjunction with the GCAA. Our flights to Baghdad have provided essential economic links for the capital and it is good news for our customers that we can now restart operations.” Baghdad has been part of Emirates’ route network since 2011. The airline also operates services to Erbil and Basra. UAE AIRLINES & NEW ROUTES Etihad Airways to enhance service offering with Boeing 787 flights to Washington E tihad Airways deployed a state-of-the-art Boeing 787-9 Dreamliner aircraft on its daily Washington, D.C. service from 15 March, marking the US debut of its next generation First, Business and Economy class products. The airline’s acclaimed interiors for the Boeing 787- 9 include eight First Suites, 28 Business Studios and 199 Economy Smart Seats, offering superior levels of comfort, entertainment and in-flight connectivity. Onboard décor and lighting have been inspired by contemporary Arabian design, complementing Etihad Airways’ new ‘Facets of Abu Dhabi’ livery design. James Hogan, President and Chief Executive Officer of Etihad Airways said, “As the most technologically advanced aircraft in its class, the Boeing 787 will reduce the operating costs and carbon emissions on our Washington, D.C. route and provide maximum efficiency and reliability. Importantly, we have customised the aircraft with the world’s most innovative and sophisticated First, Business and Economy class cabins, providing our guests with superior levels of comfort and attention to detail not previously enjoyed by the modern air traveller.” Etihad Airways commenced its daily non-stop flights between Abu Dhabi and Washington, D.C. in March 2013, creating the first direct air link between the two capitals. The service has attracted strong demand from government and business travellers, and has also supported the continued growth of leisure travel between and beyond the two cities. Guests travelling to Washington, D.C. experience the unique benefit of arriving having pre-cleared US Customs and Border Protection at Abu Dhabi Airport. The process allows passengers to pass through all required checks including US customs, immigration and security before they board their flight to the US, enabling them to avoid queues on arrival. Another key benefit of US preclearance is that baggage security screening meets United States TSA security standards, allowing air travellers who connect onto a domestic flight in the US to have their baggage checked through from Abu Dhabi to their final destination. Washington, D.C. is one of six destinations served by Etihad Airways in the United States, alongside San Francisco, Los Angeles, Dallas Fort Worth, Chicago and New York. Mr Hogan said, “Etihad Airways operates 45 flights a week to and from the US and connects the country with our extensive global network, including 34 destinations in the Middle East and Indian Subcontinent. We continue to experience strong demand for travel between the US and India, where we serve 11 cities in our own right and 15 in combination with our partner Jet Airways, providing unparalleled reach into the country. In addition, our guests benefit from some of the fastest journey times in the industry from Washington D.C. to popular destinations such as Ahmedabad, Mumbai, Delhi, Hyderabad and Chennai.” Etihad Airways’ order for two variants of the B787 (-9 and -10), is one of the largest for the type, totalling 71 aircraft. The lightweight composite materials used in the aircraft mean that the B787 uses up to 30 per cent less fuel than other aircraft in its category and therefore produces a comparable reduction in carbon dioxide emissions. New technologies are also used to ensure its noise footprint is more than 60 per cent smaller than other aircraft of its size. Paoula Popova E-mail: paoula@arabianreach.com Mob: +971 55 5616973 To Advertise: Nafeesa.M.P. E-mail: nafeesa@arabianreach.com Mob: +971 4 4427811 For Editorial: Arabian Reach Publishing FZ LLC E-mail : info@arabianreach.com www.arabianreach.com
  • 9. 9 Issue 3 March 2015 Vol. 179 Lufthansa takes delivery of fifth Boeing 777F Connecting Global Competence MAY 5–8, 2015 MESSE MÜNCHEN German Emirati Joint Council for Industry and Commerce (AHK) sruthi.s@ahkuae.com • Tel. +971 4 447 0100 Welcome to the world’s leading business event for air cargo and logistics! exhibition with more than 2,000 exhibitors from 63 countries including conferences free of charge BOOK YOUR TICKET NOW: www.AirCargoEurope.com/ tickets LOGISTICS MAKES IT HAPPEN ACE15-Besucher-185x240-E-AV.indd 1 15.12.14 09:58 L ufthansa Cargo has taken delivery of its fifth and final Boeing 777F freighter aircraft. D-ALFE landed in Frankfurt for the first time in February on its delivery flight from Everett near Seattle. As part of its strategic programme “Lufthansa Cargo 2020”, the freight airline has ordered a total of five new Triple Seven aircraft. In November 2013 the first machine entered regular service. In addition, Lufthansa Cargo has options for five further Boeing 777Fs with delivery to be split over the years until September 2020. “In our opinion, the Boeing Triple Seven is the best aircraft for our fleet structure. Its performance already far exceeded our expectations last year”, said Peter Gerber, chairman of the executive board and CEO of Lufthansa Cargo. Currently the freighters are being used mainly for scheduled operations between Europe and North America, and a daily flight to Shanghai is also on the agenda. With the new addition, there will also be B777F flights serving Hong Kong as of March. F innair Cargo has become the latest carrier to join IAG Cargo’s innovative Partner Plus programme, through which members agree to interline on each other’s metal on a commercially booked basis. Through this partnership both IAG Cargo and Finnair are able to deliver enhanced network connectivity to their customers, who will also benefit through confirmed bookings and a higher on-load priority. Steve Gunning, CEO of IAG Cargo, commented, “Our Partner Plus programme is much more than a standard interline programme where capacity is usually only held for partners on a standby basis. Rather this is hugely cost effective means of growing our network reach through commercially active agreements where we aim to treat our partners’ cargo as we would a customers’. “The benefit for customers is clear and with the addition of Finnair we are now able to deliver enhanced connectivity to key destinations through a partner that matches our values of customer service excellence and operational reliability.” TheadditionofFinnairtotheprogramme will provide IAG Cargo with additional capacity across the globe, including to strategic destinations in the Asia Pacific region. Finnair’s customers meanwhile will benefit from IAG Cargo’s network strength into the Americas and Africa. Juha Järvinen, Managing Director of Finnair Cargo, commented, “This closer cooperation with IAG Cargo will provide our customers better access to many markets beyond our own network. This is an innovative way to grow reach and one that we believe will prove mutually beneficial to IAG Cargo and ourselves.” In total, six carriers now form the Partner Plus programme including Qatar Airways, Japan Airlines, the Avianca group and American Airlines. IAG Cargo grows network through strategic partnership with Finnair Cargo INT’L AIRLINES & AIRPORTS
  • 10. 10 Issue 3 March 2015 Vol. 179 Qatar Airways’ B787 Dreamliner debuts in Tunisia Oman Air inks deal for sea-air freight services to India INT’L AIRLINES & AIRPORTS Q atar Airways has extended its Boeing 787 Dreamliner route network to Tunisia with the launch of services to capital city Tunis effect from February 17. The increase in demand in the region and the airline’s steadfast commitment to the Tunisian market has resulted in the introduction of the state-of-the-art Dreamliner on the daily flights between Doha and Tunis bringing an additional capacity of more than 92 per cent compared to the A320 which was being operated on the route. Qatar Airways’ daily seat capacity to Tunisia has grown from 132 seats on the A320 to 254 seats on the 787 Dreamliner aircraft. Qatar Airways is the first airline to commence with a scheduled 787 Dreamliner service to Tunisia. “We are proud to introduce the 787 Dreamliner to Tunisia, which will not only offer an increase in capacity to the route but will also redefine the in-flight experience of our passengers travelling to Doha and beyond,” said Qatar Airways Group Chief Executive Officer, His Excellency Mr. Akbar Al Baker. “Our 787s provide a superior experience with specially designed interiors, spacious cabins and custom- made seats in both Business and Economy Class. We are confident that our passengers flying to and from O man Air has signed a Letter of Intent with Cargolux Airlines International SA to enable the freight specialist to use Oman Air’s facilities in Muscat, Salalah and Sohar that includes the launch of Cargolux’s full freighter services from Luxembourg to India via Oman. The formal signing of the agreement will take place when the first Cargolux flight arrives in Muscat on April 16. The agreement signifies Oman Air’s latest step in expanding its cargo operations. It follows earlier initiatives Tunis will luxuriate in the enhanced travel experience onboard the Qatar Airways Dreamliner.” Qatar Airways has 254 custom-made seats across its 787 Business and Economy Class cabins with specially designed interiors. Business Class is configured in a 1–2–1 layout with 22 seats, while Economy has a 232 seating capacity in a 3–3–3 layout. All seats in Business Class are reclinable with fully-flat beds. The airline’s 787s are the world’s first fully connected Dreamliners with wireless facilities for passengers to remain in touch with friends and colleagues on the ground through the internet and SMS mobile texting service available across both Business and Economy cabins. The 787 Dreamliners complement the ultra-luxurious customer service and experience Qatar Airways promises to its passengers. Daily flights from Tunisia connect via Doha to popular business and leisure cities in Qatar Airways’ global network including Doha, Dubai, Guangzhou, Shanghai, Bangkok, Kuala Lumpur and more, with rapid transits being facilitated via Doha’s Hamad International Airport, the world’s newest aviation hub and a state-of-the-art facility that sets new airport benchmarks and redefines the passenger and transit experience. to numerous destinations across the Indian sub-continent and East Africa. Cargolux is a leader in carrying air freight and offers huge capacity. This agreement therefore represents an important strategic partnership that will give an important boost to the Sultanate of Oman’s standing as a major hub for the movement of freight between Europe, Asia and Africa. “In addition, Oman’s natural harbours, positioned at the entrance to the Indian Ocean and Arabian Gulf, and its proximity to the sub- continent provide a major advantage over its competitors in the region. Furthermore, under the guidance of His Majesty Sultan Qaboos, Oman has invested in the development of state- of-the-art logistics facilities - including ports, freight terminals and airports -- not just in Muscat, but also in Salalah, Duqm and Sohar. “Oman therefore has an excellent logistics chain for Cargolux to leverage and Oman Air is pleased and proud to be working with them to further expand the country’s cargo sector. We offer a warm Omani welcome to Cargolux and we look forward to working with them on this exciting enterprise.” by the national carrier of the Sultanate of Oman, which includes the launch of pan-GCC and pan-European trucking services, and a joint cargo service with DHL between Oman and Dubai. Cargolux intends to increase the number of services it operates to Oman during 2015 to several flights per week, with onward connections to multiple Indian cities, including Chennai, Bombay and Hyderabad. Additional services to cities in India are being considered and connections to China, Europe, Africa and the United States are also planned. In addition, Oman Air will provide Cargolux with access to the freight capacity of its passenger fleet, which flies to 11 destinations in India and three in Pakistan, as well as to destinations in Nepal, Bangladesh and Sri Lanka. This will give the Luxembourg-based carrier the opportunity to feed consolidated freight to Oman from a number of larger markets. Announcing the agreement with Cargolux, the Chief Executive Officer of Oman Air, Paul Gregorowitsch said, “Oman Air has extensive and long- term experience of operating flights
  • 11. 11 Issue 3 March 2015 Vol. 179INT’L AIRLINES & AIRPORTS Astral Aviation wins the award for African all cargo carrier A stral Aviation is pleased to announce that it has been declared the Winner of the African All Cargo Carrier of the Year at the Stat Times International Award for Excellence in Air Cargo which took place in February at the eve of the Air Cargo Africa 2015 biennial event, in Johannesburg, South Africa. Receiving the award on behalf of Astral Aviation, Mr Sanjeev Gadhia who is the CEO, expressed his gratitude to its clients who voted for Astral Aviation, which enabled it to win the prestigious award three times in a row, having won the previous award for African All Cargo Airline in 2013 and 2011. According to Mr Charles Simiyu who is the Commercial Director of Astral Aviation, “The award recognizes the efforts being made by Astral Aviation in the air cargo sector to develop a solid network which it operates with a fleet of dedicated cargo aircrafts. Our clients and the industry have a high regard for Astral’s commitment in providing competitive and reliable air freight solutions in Africa” The timing of the 2015 award coincides with the 15th anniversary of Astral Aviation having established its base at the Jomo Kenyatta International Airport in the year 2000, and has been operating continuously for the air- cargo fraternity within its intra African network and into Europe. Astral Aviation operates a dedicated fleet of seven cargo aircrafts comprising of Cessna Caravan, Fokker 27, DC9 and B727 Freighters within its intra-African network, in addition to its Boeing 747- 400 Freighter which operates non- stop from Nairobi – London and Liege, Belgium twice a week with perishables (cut-flowers and vegetables) from Kenya. Its intra-African network comprises of a combination of schedule flights from Nairobi to Juba, Mogadishu, Pemba, Dar-es-salaam, Mwanza, Entebbe and Kigali. In addition, Astral also operates an extensive charter network to over 50 destinations in African from its Nairobi hub. In April 2015, Astral will acquire the first of two B737-400 Freighters which have a capacity of 20 tons and will operate on new routes such as Kinshasa, Brazzaville, Lusaka and Lubumbashi. To Advertise: Paoula Popova paoula@arabianreach.com +971 55 5616973 For Editorial: Nafeesa.M.P. E-mail: nafeesa@arabianreach.com
  • 12. 12 Issue 3 March 2015 Vol. 179 Saudia undergoes IATA’s safety auditing Cargolux receives its 30th new Boeing freighter Coyne Airways appoints KIWI Logistics as new GSA in Singapore They inspected all safety measures taken by SAUDIA for its daily operations, including ground facilities such as air and ground operations, aircraft maintenance hangars, Prince Sultan Aviation Academy and aviation services as well as other airline facilities that required safety auditing. The team also met with Eng. Saleh bin Nasser Al-Jasser, Director General of SAUDIA, senior executives of the organization and heads of companies and strategic units in charge of the airline’s operations. Captain Mohammed Motab, VP Safety and Quality, said the team from the French company Quali- Audit was assigned by IATA to complete the IATA Operational Safety Audit (IOSA) to renew operational safety certificates. Airlines have to comply with a series of international safety standards and conditions to get IOSA certification and this is one of the conditions for an airline to maintain its IATA membership. In some countries IOSA certification is required for an airline to get license for regular operation. INT’L AIRLINES & AIRPORTS A n expert team from the International Air Transport Association (IATA) has completed inspection of the facilities of SAUDIA on the ground as well as on its flights for the purpose of safety auditing. The team included experts of operation safety, aircraft piloting, maintenance and evaluation of work environment. C argolux recently took delivery of its 12th Boeing 747-8 freighter out of an order of 14. The Cargolux fleet now numbers 23 aircraft, 12 747-8F and 11 747-400F. The new aircraft, LX- VCL, arrived in Luxembourg with a full load of freight from Seattle to a welcoming ceremony with invited guests, Cargolux staff and media representatives. Cargolux named its latest freighter ‘Joe Sutter – Father of the 747’ in honour of the man who designed the 747 in the 1960s. The naming came as a surprise to Mr Sutter, who only found out during the unveiling of the aircraft during the departure ceremony at Boeing’s Paine Field. Joe Sutter, born in 1921, joined the Boeing Company in 1940, working at Boeing Plant 2 while studying aeronautical engineering at the University of Washington. He later became manager of the design team for the Boeing 747 under Malcolm T Stamper, the head of the 747 project and is widely regarded as the brain behind the design of the iconic ‘Jumbo Jet’. Joe Sutter is a recipient of The International Air Cargo Association’s 2002 Hall of Fame Award and, after retiring from Boeing, is now an engineering sales consultant. Mr Sutter celebrated his 90th birthday in 2011 and maintains an active interest in the aeronautics industry. LX-VCL is the 30th 747 freighter that Cargolux bought new from Boeing since it acquired its first factory-fresh 747-200F in 1979. The airline pioneered the 747-400F in 1993 and the 747-8F in 2011. Apart from its new 747 freighters, Cargolux has utilized a range of pre-owned or leased-in 747 aircraft, including passenger and full freighter variants. Until today, the airline has operated a total of 51 Boeing 747 aircraft. “We have built our business around the iconic 747 and therefore we wanted to celebrate our 30th direct delivery from Boeing by honouring the man behind this magnificent machine - Joe Sutter,” said Dirk Reich, President and CEO of Cargolux Airlines. The cargo on LX-VCL’s delivery flight included 92 pieces of RFP piping for a chlorine plant in Saudi Arabia, manufactured by the Fibrex Corporation. It utilized the entire main deck of the aircraft. Shipping arrangements were handled by Panalpina. C argolux recently took delivery of its 12th Boeing 747-8 freighter out of an order of 14. The Cargolux fleet now numbers 23 aircraft, 12 747-8F and 11 747-400F. The new aircraft, LX-VCL, arrived in Luxembourg with a full load of freight from Seattle to a welcoming ceremony with invited guests, Cargolux staff and media representatives. Cargolux named its latest freighter ‘Joe Sutter – Father of the 747’ in honour of the man who designed the 747 in the 1960s. The naming came as a surprise to Mr Sutter, who only found out during the unveiling of the aircraft during the departure ceremony at Boeing’s Paine Field. Joe Sutter, born in 1921, joined the Boeing Company in 1940, working at Boeing Plant 2 while studying aeronautical engineering at the University of Washington. He later became manager of the design team for the Boeing 747 under Malcolm T Stamper, the head of the 747 project and is widely regarded as the brain behind the design of the iconic ‘Jumbo Jet’. Joe Sutter is a recipient of The International Air Cargo Association’s 2002 Hall of Fame Award and, after retiring from Boeing, is now an engineering sales consultant. Mr Sutter celebrated his 90th birthday in 2011 and maintains an active interest in the aeronautics industry. LX-VCL is the 30th 747 freighter that Cargolux bought new from Boeing since it acquired its first factory-fresh 747-200F in 1979. The airline pioneered the 747-400F in 1993 and the 747-8F in 2011. Apart from its new 747 freighters, Cargolux has utilized a range of pre- owned or leased-in 747 aircraft, including passenger and full freighter variants. Until today, the airline has operated a total of 51 Boeing 747 aircraft. “We have built our business around the iconic 747 and therefore we wanted to celebrate our 30th direct delivery from Boeing by honouring the man behind this magnificent machine - Joe Sutter,” said Dirk Reich, President and CEO of Cargolux Airlines. The cargo on LX-VCL’s delivery flight included 92 pieces of RFP piping for a chlorine plant in Saudi Arabia, manufactured by the Fibrex Corporation. It utilized the entire main deck of the aircraft. Shipping arrangements were handled by Panalpina. Joe Sutter
  • 13. 13 Issue 3 March 2015 Vol. 179INT’L AIRLINES & AIRPORTSINT’L AIRLINES & AIRPORTS Halifax Stanfield grows with Korean Air Cargo flights BFS and WIN partner to promote e-AWB in Thailand I n an effort to increase transmission of electronic AWB data in Thailand, Bangkok Flight Services, the largest handler at the country’s main cargo airport BKK and WIN, an e-platform for independent forwarders, have joined forces to overcome barriers. Some of the main challenges to e-AWB adoption in Thailand arise from the current state of air export processes. Agents deliver cargo to the handler’s warehouse to obtain a paper ‘weight slip’ showing actual ‘pcs’, ‘wgt’ and ‘dims’ which the driver brings this back to the office for the forwarder to update their system, print the AWB/docs and return them to the warehouse. Then the handler manually enters the Master and any House bills into the carrier’s system. The result is that Thai forwarders miss the opportunity to take advantage of lower charges on house bill entry fees, drivers queue in lines and traffic ferrying paperwork multiple times per consignment, and the inefficiency is passed straight up the chain. Using the new automated process, the forwarder loads a draft AWB into WIN and sends the cargo. BFS transmits the e-Weight Slip to WIN seconds after weighing. The forwarder is alerted that their draft AWB is updated with actual pcs, wgt and dims for them to quickly review and then send the electronic AWB data to the Airline who in turn copies the handler. All this takes a few minutes electronically so that the final AWB data is loaded into both the airline and the handler’s systems in short order. BFS likes the fact that they receive the AWB data from British Airways with exact percentages, weights, and dimensions so they no longer have to manually enter the information and can quickly accept the cargo streamline their entire process. John DeBenedette, Managing Director WIN said “WIN’s electronic AWB services are in daily use in almost 20 countries already however as we are based in Thailand we were concerned about the slow uptake here. Partnering with BFS and key forwarders to overcome local barriers fits right into our strategy to make e-AWB easy, especially for independent forwarders.” GM of BFS, David Ambridge, said “The partnership between BFS and WIN will allow all WCA Members in Thailand easy and cheap access to E-AWB and the associated cost savings that this brings. Not only that but any Freight Forwarder could also use this service and gain similar cost saving and efficiency benefits. With Airlines charging EDI Fees this really is a “no brainer” in my opinion. H alifax Stanfield International Airport posted a record-setting year for air cargo in 2014, with over 32,000 metric tonnes shipped, up 8.5 per cent over 2013. A big part of Halifax Stanfield’s cargo activity is fresh lobster and seafood exports, and demand is growing. In the last five years, Canadian live lobster exports to Asia have grown 428 per cent. In addition, the Chinese market remains a focal point, as lobster and other seafood exports continue to have double digit growth in demand. Several carriers transport seafood from Halifax Stanfield including: Air Canada, CargoJet, FedEx, UPS, Purolator and Korean Air Cargo. In the summer of 2014, Korean Air Cargo transported Nova Scotia seafood to Seoul, South Korea. During the holiday season, Korean Air Cargo returned with weekly flights to South Korea. Each flight carried approximately 40-50 tonnes of lobster with the largest shipment being 100 tonnes. Korean Air Cargo has responded to this demand, operating a weekly flight from Halifax to Seoul since January of this year, a schedule they plan to continue as demand dictates. “We are pleased Korean Air Cargo has continued with weekly shipments of Nova Scotia seafood,” says Jerry Staples, Halifax International Airport Authority Vice President Air Service Marketing & Development. “With our extended main runway, a highly sought after export product and a new free trade agreement with South Korea, Halifax Stanfield is well-positioned for continued growth.” Two trade agreements have positive potential for lobster and live seafood exports. The first is a pending agreement for a Comprehensive Economic and Trade Agreement (CETA) between Canada and the EU. The second agreement is a new Canada- South Korea free trade agreement. Istanbul, Turkey 2 6–29 A pril The 28th IATA Ground Handling Conference (IGHC) lifts off in Istanbul, Turkey from April 26–29, 2015. Join us and connect with high-level industry experts from the entire Ground Handling Value Chain and share valuable insights and fresh perspectives. This premier annual event receives more than 700 delegates and close to 100 airlines represented, as well asairports,groundhandlers,regulators,manufacturers, and media, with 98% expressing satisfaction with the business and networking opportunities. The theme for this year’s conference is “Value at the crossroads of service and costs”, which offers interesting sessions and workshops focused on: For more information visit www.iata.org/ighc-conference · Improving Customer Experience · Enhanced Operations · Business, Development, Leadership Come to Istanbul, the historic crossroads between Europe and Asia, to contribute your ideas on how to make the ground handling business faster, safer and more environmentally sustainable. The IGHC Conference is a great platform for you to meet & greet potential business contacts. Register now to make sure you don’t miss this unique opportunity! Cross paths with the world at the industry event of the year Value at the crossroads of service and costs
  • 14. 14 Issue 3 March 2015 Vol. 179 Qatar Airways to operate 787 Dreamliner services to South Africa Brussels Airport launches second wave of pharma community certification program Q atar Airways has announced a major expansion in South Africa with the launch of a new destination Durban while simultaneously increasing its weekly frequencies to Johannesburg. The airline will also increase its weekly frequency to Cape Town going up from five flights a week to a daily service. Effective from 17th December 2015, the airline will launch four new weekly flights to Durban via Johannesburg bringing the total frequency to Johannesburg up from 10 weekly flights to a double- daily service. From 1st October 2015, Qatar Airways will be operating daily flights to Cape Town ahead of the busy 2015/16 winter travel season, an increase from five weekly flights this winter. Durban will be Qatar Airways’ third route to South Africa following Johannesburg and Cape Town, both of which started in January 2005. All three routes will be operated with a Boeing 787 Dreamliner. Durban is the second most important manufacturing hub in South Africa after Johannesburg with the presence of a number of major multi-national companies and is also famous for being the busiest port in the African continent. It is also seen as one of the main centres of tourism because of the city’s warm subtropical climate and extensive beaches and is an exciting holiday destination thanks to its luxury resorts and adventure sports opportunities. The new Durban service and additional flights to South Africa will offer business and leisure passengers excellent connections to popular routes in Europe and the Far East such as London, Paris, Manchester, Frankfurt, Madrid, Beijing, Bangkok, Jakarta, Hong Kong and more. Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker said the airline’s new home at the state-of-the-art Hamad International Airport in Doha will offer rapid and convenient connections for passengers from South Africa. “At Qatar Airways we strive to provide our passengers with the best of service levels on ground and on board our modern fleet. We also provide our passengers with a strong global network of business and leisure destinations, and the city of Durban will be a welcome new addition to our extensive route map. “Durban is an important gateway into South Africa and we are very confident that this route will be warmly welcomed like all our other routes in the African continent.” Africa is key to Qatar Airways’ global network expansion strategy and the airline currently operates 140 flights per week to 19 African gateways. Since 2011 the airline has added the following African destinations to its global route network: Entebbe (Uganda); Kigali (Rwanda); Kilimanjaro (Tanzania); Maputo (Mozambique); Addis Ababa (Ethiopia); Djibouti International Airport (Djibouti) and Asmara (Eritrea). Qatar Airways’ Boeing 787 Dreamliner will be deployed on the new Durban route which offers passengers 254 seats across its Business and Economy Class, with its seats in Business Class reclining to 180-degree fully flat beds. The airline’s 787s are the world’s first fully connected Dreamliners with wireless facilities enabling all passengers to remain in touch with friends and colleagues on the ground through the internet or SMS mobile texting. The 787 Dreamliners complement the ultra-luxurious customer service and experience Qatar Airways delivers to its passengers. L ast year BRUcargo became the world’s first IATA CEIV pharma certified airport community, clearly proving our pharma handing excellence and leadership. Brussels Airport is now recognised by the pharma industry as the preferred pharma gateway in our region” says Steven Polmans, Head of Cargo at Brussels Airport. Eleven companies covering the entire cool chain through the airport participated in the 2014 BRUcargo pharma certification programme: three on-line handling agents, two airlines, five forwarding agents and one trucking company. “The fact that we have had so much good feedback from the first group of companies and seen the interest we got from the market to do a second wave, shows the strength of the program for all”, continuous Steven Polmans. “We are delighted to understand that participating companies are seeing additional business, simplified audits from pharma shippers and increased market visibility.” “With the launch of this second group the majority of all pharma shipments at Brussels Airport will be handled in a fully certified cool chain”, says Nathan De Valck, Cargo Account manager at Brussels Airport. “The big interest from our local partners in the BRUcargo community is a clear proof that the ‘IATA CEIV Pharma’ programme is rapidly gaining acceptance as a universal, independent and comprehensivecomplianceandtrainingprogramme.” Nine BRUcargo based companies have confirmed their commitment to obtain the IATA CEIV pharma certificate including DHL Global Forwarding, Kuehne + Nagel, Geodis Wilson, Hazgo, FB Logistics, Ninatrans and Van Dievel Transport. By the end of this year in total twenty BRUcargo based companies will have obtained the IATA CEIV pharma certification program, guaranteeing a robust and transparent cold chain for pharmaceutical shipments at Brussels Airport. CEIV pharma takes the binding requirements of the national and international GDP regulations that are already in place and harmonises these into a globally valid programme using airfreight-focused, on- site training and an integrated, independent audit capability. The certification program aims at improving the handling of pharmaceutical cargo by upgrading, aligning and standardising the pharma handling processes at every location, where ever in the world. INT’L AIRLINES & AIRPORTS Arabian Reach Publishing FZ LLC E-mail : info@arabianreach.com www.arabianreach.com Nafeesa.M.P. E-mail: nafeesa@arabianreach.com For Editorial:
  • 15. 15 Issue 3 March 2015 Vol. 179Freight forwards CEVA opens new South East Asia headquarters in Singapore C EVA Logistics, one of the world’s leading global supply chain management companies recently held the opening of its West Hub, CEVA’s largest facility in Singapore and the new headquarters for South East Asia, attended by CEVA’s CEO, Xavier Urbain. The West Hub occupies 48,000 sq m of warehouse and office space, with more than 300 personnel serving multi sector customers at the facility. CEVA’s CEO, Xavier Urbain said, “I am very pleased our footprint is growing in South East Asia, and particularly in Singapore, as a strategic hub in Asia and a conduit for world trade. This is an investment we are making in Asia to strengthen our presence and address the growth potential here. It is estimated that by 2020, more than 50 per cent of the world’s middle income will come from Asia. This presents both opportunities and supply chain challenges for businesses. CEVA is well placed in this part of the world to support our customers’ business growth.” City of Energy, Singapore At the same event, CEVA announced the launch of its City of Energy in Singapore located at the West Hub. The City of Energy is a fully dedicated hub for the warehousing, cross docking, flow management and handling of Oil and Gas products and services for the Energy sector. The energy hub, covering a total warehouse space of 26,000 sq m and over 5,000 sq m open yard space for energy customers, is well located with easy access to Jurong port and major highways. The City of Energy, Singapore will serve CEVA’s energy sector customers, many of whom use Singapore as a regional base for their Oil and Gas operations in Asia. CEVA’s Executive Vice President for South East Asia, Elaine Low said, “Singapore is a key transhipment hub for many Energy players in the industry, given its strategic location in Asia and its excellent network domestically and internationally. It is a natural choice for CEVA to set up a City of Energy in Singapore for this reason. We have dedicated Energy specialists, equipped with both the knowledge and operational capability to serve the needs of our customers at the energy hub. From supply chain management to project cargo and compliance, CEVA has proven experience in delivering unparalleled expertise to our energy customers across the globe.” The energy hub features high floor loading capacity of 30-35kn/m2, VNA space, special cargo containment area, RF material handling and processing, heavy lift services, and warehouse management systems, as well as modern offices for customers to operate directly in the energy hub, be close to their warehouse operations and increase their operational efficiency. CEVA pioneered the City of Energy concept initially in Dubai, United Arab Emirates, in mid-2014, a first-of-its-kind multi user operation dedicated solely to the oil and gas market. The hub is strategically located in the Jebel Ali Free Zone in Dubai and has served as a catalyst for the growth and expansion of CEVA’s market presence in the Middle East. Supported by Media Partners Organised by 0 5 10 15 20 25 0 5 10 15 20 25 o Co C 0 5 10 15 20 25 0 5 10 15 20 25 o Co C 2 - 3 June 2015 | Dubai | United Arab Emirates Integrating Stakeholders: Building an Innovative and Cost Effective Cold Chain Ecosystem www.menacoldchain.com • CEIV: Benefits of the Program and How to Implement • Introducing Cold Chain Technologies into Resource Poor Settings • Managing and Improving Patient Care through Effective Cold Chain Practices • How to Utilise Big Data to Drive Process Improvement • Cold Chain Validation and Qualification Key Topics:Confirmed Speakers: Dr. Abdulrahman Mohammad AlJassmi Consultant - Pediatrician & Pediatric Hematologist/Oncologist Chief Executive Officer Dubai Hospital – Dubai Health Authority Dr Bastiaan Remmelzwaal Cold Chain Specialist Independent Consultant UNICEF Mazen Al-Homsi Manager Cargo, Gulf Area & Yemen International Air Transport Association Talal El-Tamer Head of Distributors and Legacy Brands Management for Gulf States and Pakistan, AstraZeneca Nathan De Valck Cargo Account Manager Brussels Airport Company Zalfa El Rass Supply Planner, GlaxoSmithKline MCI Middle East, United Arab Emirates, Tel: +971 4 311 6300, Fax: +971 4 311 6301 E-mail: conferences@mci-group.com Register Now!
  • 16. 16 Issue 3 March 2015 Vol. 179 Freight forwards G SAs play a very vital role in airlines’ growth overseas. Traditionally, appointing GSAs in the target markets has been the most cost effective method for any airline to understand and generate revenue them. The markets are new to them and they need an expert to guide them on, hence the GSA. A GSA not only sells tickets or capacity for the airline or shipping but also helps them build their base by being their representative to the civil aviation ministry, Airport Authority or any the government organization and answerable to the end customer too. Bernd Struck, dnata’s Senior Vice President, UAE Cargo in an e-mail Q& A with us discusses role of GSA in the air cargo sector. Q What is the role of GSAs in growth of the Air Cargo Sector? Industry has moved away from the “traditional” GSA role which is purely focused on sales. dnata offers a more comprehensive product offering to our principals under the “GSSA” umbrella (General Sales and Service). We support our principal carriers by providing them with a wide range of cargo services that enables the carrier to swiftly gain access to a given market owing to our historic ties with the local agents, managing their local and regional distribution, generating business and establishing itself in the local market. The GSA is the eyes and ears of the airline; they are the closest in contact with the key local forwarders making sure that there is a continuous flow of information between the stakeholders, thereby positioning itself as one of the vital links in the cargo supply chain. Because of our in-depth understanding of the local market we design market strategies to promote sales and achieve targets set by the airlines. We, as a GSA, offer our partner airlines a hub and spoke business model, helping the GSA is the eyes and ears of the airline: Bernd Struck airline redistribute their cargo load from Dubai to offline destinations, thereby contributing to the success of both. We actively promote air cargo by convincing our customers who use other modes of transport to utilize the services offered by our principal carriers. For example, shipments set for transport by sea or road can be converted to air by adjusting pricing. Promotion of multi-modal business as a cost effective option that suits all stakeholders a classic case is the sea- air mode where products from the Far East are brought in by sea and then reprocessed to fill belly and freighters of the carriers we represent. As a GSA we also try and route business from other international markets by offering them better commercial deals. We are a strong GSSA service provider, are financially stable, and able to provide sufficient resources that includes knowledgeable and experienced staff, a robust sales structure and the ability to take financial risks. With all of this, we have been successful in contributing to the growth in the air cargo sector. Q Key markets you are looking into? By virtue of catering to carriers from all over the globe, we look at all markets viz. US, UK & Ireland, Europe, Africa, Asian Subcontinent, CIS Countries, Far East & Pacific. Our goal is to find a good balance between capacity utilization, product mix and maximizing revenue for our Principal carriers to the markets they serve. Q Can you give an idea as to what services and destinations do you offer to the client airlines? We offer a variety of services to the airlines based on their needs, including:  Station Management  Sales & Distribution  Operations Supervision  Credit Management  Road Feeder We represent airlines that operate to the Far East, South Asia, CIS countries, the Middle East, Europe, Africa and connections to the Americas too. We provide a comprehensive destination mix across the globe with excellent capacity options. Q As a Middle East company, what advantage your location plays to attract global operators? Connectivity plays a crucial role in helping airlines grow. We are strategically located in the Middle East at the crossroads of international trade in between Europe and the Far East, serving as a gateway to the world’s most progressive markets namely China, India and Africa. Though there are limitations in what the UAE can generate in terms of exports, it facilitates the airlines by offering an attractive trans-shipment product. For example, the movement of goods from China and the Far East transiting via Dubai, where carriers bring in goods from the said regions destined for Europe and America. Q How the logistics industry in the GCC is doing from the perspective of a GSA? Traders in the GCC will always contribute to the logistics industry for the simple reason that the GCC will always rely on importing most of its consumables. The trader, however, has a choice of making this import either by sea, air or road transport. The GSA in this market is primarily dependent on export-based earnings; the fact there is a visible imbalance in terms of import-export ratio banking heavily in favor of imports coupled with fragmented pricing based on freight, fuel and security surcharges is not a great position for the GSA. Expectations of the Principals in terms of quality remains high, leaving the GSA with little or no choice but to balance between uncompromised service delivery and surviving eroding income levels. Q How would you compare the UAE market with Europe in terms of maturity, pricing? Applying a simple logic, a market with high industrial production aimed at exports will call for healthy yields in comparison to a market with little exports and abundance of capacity. Europe is a manufacturing gateway to the world; the big forwarders make year round deals with airlines and shipping companies keeping the capacity in high demand while maintaining a healthy yield. Majority of intra-Europe trade happens by means of surface transport due to the proximity between hubs and hassle-free business environment. On the contrary, the UAE market has abundant air cargo capacity but limited air exports; only time-bound cargo is flown. Due to cost, Intra-GCC transport is primarily done by road due to cost. Inter-continental business, with high volumes, is transported by sea catering to petroleum products, construction material and foodstuff. Pricing in the UAE is 90 per cent on an ad hoc basis, forwarders swap carriers for meagre discounts because of the highly competitive nature of business and the high number of forwarders running after the same business. G eodis Wilson, one of the world’s leading freight management companies, launched its internal innovation campaign in 2011. Now being presented for the third time, the initiative is designed to encourage the creative potential of its employees worldwide. The winners of this year’s “Innovation Masters Award” (IMA) were announced at a ceremony in Bangkok. The awards, honouring the winners for outstanding internal innovative initiatives, were presented to two individuals and a small team of innovators. The winners, who received their awards from Kim Pedersen, Executive Vice President, Geodis Wilson, at the IMA Ceremony include Susanna Vallejo from Spain for her CSR related project entitled ‘Citizens of the World’ to foster international mobility within the company; Cherian George from Australia for his project entitled ‘Global Office Ranking’ to increase efficiency Geodis Wilson honours its innovators Bernd Struck
  • 17. 17 Issue 3 March 2015 Vol. 179 Agility to expand investments in Africa Freight forwards A gility, one of the world’s largest logistics firms, plans to invest over USUS$100 million for expansions worldwide, while devoting a special focus to African growth. “We expect to invest about USUS$ 100 million this year with major investments in Africa and fastest growth regions to be Middle East, Asia and Latin America,” said Essa Al Saleh, the president and CEO of the company at a media roundtable held in Dubai recently. Agility wants to expand its footprint in Africa, particularly in Angola, Nigeria, Mozambique and Ghana, which are emerging and oil producing economies. “We see a lot of opportunities in terms of oil and gas. We see a lot of opportunities in relation to growing economic development and wealth in Africa.” African countries according to Al Saleh may bring challenges initially, but they are investing in logistics facilitation strategies, as a result a positive economic growth becomes evident. The Middle East and Africa continues to be Agility’s fastest growing region, followed by Asia, Latin America, the United States and Europe. The company plans to grow its profits despite the dip in oil price, Al Saleh feels that though economy of oil producing countries in the Arabian Gulf region and Africa will be affected, it is an interim loss. However, the temporary fall in prices may provide ample growth opportunity in the long run. Al Saleh also says that despite the dip in oil prices agility has saved small amount of operational costs, as there is no big change in the pricing for capacity sold by airlines. “Earlier airlines and shippers would give us a price for shipping cost and for the fuel index, but many are shifting to a single all inclusive price structure that kind of blurs the fuel cost and this is one of the challenges,” Al Saleh noted. Shedding light on the Agility’s Emerging Market index Al Saleh pointed that UAE ranks 6th in the list and is expected move up in the ladder with moves by the government to facilitate investment and infrastructure. However, the Index also identifies some barriers in the region like limited regulatory framework, skilled labour deficit and security concerns. Commenting on key growth sectors for Agilities operation in 2015 Al Saleh said that Oil and Gas remains the strongest sector followed by life sciences and chemicals logistics. In Conclusion Al Saleh emphasised that that consumer goods logistics remains Agility’s bread and butter. and to foster a performance culture; Anders Wennberg from Sweden, Nicolas Chaze and Ludovic Vergin (both from France) for their project entitled ‘Check ‘n’ Amend Tool’ that aims at improving data quality internally as well as for the customers. “The IMA-program is a product of Geodis Wilson’s corporate philosophy, which includes a commitment to become the leading innovator in the freight forwarding industry”, says Kim Pedersen. “Employee engagement is crucial to the success of this aim and we are justly proud of the standard of entries for the Award and of our dedicated employees, award-winners or not. They are all pivotal in delivering top-class customer service.” For Sponsorship, Exhibiting and Conference Delegate registration: Ms. Paoula Popova Mob: +971 55 561 6973 Email: paoula@emergingairports.com Ram Muthaiah Mob: +971 55 231 9715 E-mail: ram@emergingairports.com Organised by Co-organizer Babylon International Fujairah, United Arab Emirates www.emergingairports.com www.emergingairports.com 20-21st of October 2015, The Regency Hotel, State of Kuwait Exploring the Emerging Airports Potential Expo Tag State of Kuwait Essa Al Saleh
  • 18. 18 Issue 3 March 2015 Vol. 179 Freight forwards DHL invests in new hub at Brussels Airport D HL will invest € 114 million (approx. US$129 million) in the construction of a new hub at Brussels Airport. The new hub is expected to triple capacity from 12,000 to 39,500 shipments per hour. The original Brussels facility was set up in 1985 as a regional hub. In the last five years, Brussels has enjoyed solid double-digit volume growth. Due to this continuous growth and its central location in Europe, the Brussels Hub is increasingly being used as an international and transit hub, which means that the current hub is nearing 100 per cent of its capacity. Koen Gouweloose, managing director, DHL Aviation NV said, “The new hub will guarantee an even quicker and higher quality service. It will connect Belgian and other EU companies with 18 intra-European destinations and a number of important intercontinental destinations such as the US, China and Africa. In addition, DHL provides 64 road connections from Brussels directly to major business destinations in Europe. This will further reinforce the important position of Brussels in the European and global network, and strengthen Belgian trade connections with the rest of the world.” Today, DHL employs more than 4,000 people in Belgium, including 1,000 employees at the Brussels Hub. By 2020, DHL expects to create 200 additional jobs through this new investment. Arnaud Feist, CEO of Brussels Airport emphasised the importance of airfreight in Belgium, “Brussels Airport invests in different categories of air transportation like cargo, cargo on passenger airplanes and express deliveries. With this significant investment from DHL, we will further strengthen our position in Belgium as the logistics centre of Europe. This will have a positive influence on the balance of trade for our country, especially because it creates jobs. Every 100 tonnes of cargo equals one job. At the moment there are approximately 4,500 jobs at Brucargo. Our expectations this year are to add another 400 to 500.” The total surface area of the planned hub is 36,500 square metres and consists of a new 31,500 square metres sorting centre and a modern 5,000 square metres office complex. DHL will also reduce its environmental footprint through the use of new, more efficient sorting technologies, better insulation, a new vehicle fleet that runs on natural gas, a solar park, environmentally friendly lighting and other measures, in line with DHL’s GoGreen programme. For the Brussels Hub, this means an additional saving of 768 tonnes CO2 per year based on Vlarem2-regulations. Danny Van Himste, managing director DHL Express Belgium and Luxembourg, explained: “We strongly believe that this investment will not only stimulate further development of the export activities of Belgian companies, but also meet the rising demand created by international e-commerce. After all, more possibilities for the hub in Brussels and our high- performance network of service centres throughout the country mean greater flexibility, later pick-up times and better service for our customers.” New Singapore hub Driven by surging e-commerce and intra- Asian growth, DHL Express has continued with its planned investments across Asia with the latest annoucement of a €85 million investment in a new express hub at Singapore Changi Airport’s 24-hour Free Trade Zone. Teo Ser Luck Singapore’s Minister of State, Ministry of Trade and Industry said the fact DHL was upgrading its hub in Singapore also boosts Singapore’s attractiveness as a global logistics hub. The construction of the DHL South Asia Hub is expected to be completed by the first quarter of 2016 and will occupy a land area of 23,000 sqm and a total floor area of 23,600 sqm. The fully automated express package sorting and processing facility will be able to handle a cargo throughput of more than 628 tonnes per day when at full capacity and process shipments at the speed of 14,000 shipments per hour. In comparison, the manual processing system in the current facility handles up to 225 tonnes per day at a speed of 2,400 shipments per hour. Commenting on the development Jerry Hsu, CEO, DHL Express Asia Pacific said: “The DHL Express South Asia Hub reinforces our global multi-hub stragegy by leveraging the unmatched regional connectivity provided by Changi Airport and Singapore.” Globe Express Services expands its service network G lobe Express Services, announced the addition of three new locations in France Le Havre; Bordeaux (BASSENS/Merignac) and Marseille (FOS/Marignane). These openings extend its Europe network and allow it to further provide worldwide supply chain services in France. Located in a multifunctional site, GES Le Havre provides operations, customs brokerage, warehousing services and has access to an additional 100,000 square feet for logistics, ocean deconsolidation and consolidation. Alain Gambuli, Managing Director, France commented, “By opening the additional offices in France, we are closer to our customers’ distribution centres, allowing us to offer excellent customer service and better rates.” GES Bordeaux offers 21,000 square feet of warehousing space and serves as a gateway for exports from the Bordeaux region. “GES Bordeaux also provides daily ocean and air consolidations to the African regions of Senegal, Ivory Coast, Gabon, Ghana, Cameroon, Madagascar and Comorians islands and has regular business to and from Russia” states Alain. Furthering the France expansion, GES Marseille, located in Marignane airport in an 800 square feet office and connected to the FOS harbor (second largest harbor in France for container traffic), specializes in the worldwide exportation, particularly to regions in China. GES Logistics France, with six offices covering all of France, specializes in worldwide overseas transportation of the following verticals: automotive, chemical, consumer & retail, fashion & apparel, furniture, aerospace, packaging, wine, and luxury goods such as fashion, watches, bags and more. The three additional offices bring enhanced capabilities to ocean and air-freight, customs brokerage and warehousing capabilities for all commodity classifications. Arabian Reach Publishing FZ LLC E-mail : info@arabianreach.com | www.arabianreach.com Nafeesa.M.P. | nafeesa@arabianreach.com For Editorial:
  • 19. 19 Issue 3 March 2015 Vol. 179 GEFCO Middle East signs a long-term logistics service agreement with RSA Logistics Freight forwards L iberty Logistics, UAE’s leading provider of freight- forwarding services and Fast Logistic Solutions Group (FLS), a leader in global transportation and logistics, have entered into a joint venture agreement to synergize their individual strengths to offer superior services to clients locally and globally. The new joint venture will begin operations in May 2015 from its headquarters in Liberty building in Dubai and its warehouse facilities in Jebel Ali Free Zone and Dubai Cargo Village. The partnership agreement was signed by Sheikh Khalid Abdul Aziz Al Qasimi, Chairman of Liberty Investment Company, the holding company of Liberty Logistics, and Mr Al Ameen, Chairman and founder of FLS Group. “Liberty Logistics is delighted to enter into a major partnership with Fast Logistic Solutions Group. This will enable us to significantly expand our footprint on the international logistics map,” said Sheikh Khalid Abdul Aziz Al Qasimi, Chairman of Liberty Investment Co. “The combined expertise of UAE’s two leading logistics players will give clients vastly superior and highly reliable services, spanning the whole of the UAE and different parts of the globe.” Liberty Logistics and Fast Logistic Solutions Group enters partnership G EFCO Middle East, one of the leaders in the automotive logistics sector, recently signed a long-term logistics service agreement with Dubai based RSA Logistics, to support the storage services for Finished Vehicles. The objective of the agreement is to cater to the growing demand for FVL (Finish Vehicles Logistics) in the Region. RSA will be providing just over 100,000 sq m of logistics space along with IT support, security and resources to assist in the operation. Adding to the agreement Mr. Abhishek Ajay Shah, Managing Director at RSA Logistics commented “RSA logistics always believes in a tailored solution for all of our customers and relationship with GEFCO is no different. We listened to our customer; understood their needs and are now implementing it to make it a reality. This is very fulfilling and we hope to grow further in the automotive vertical and this is a good step in achieving that goal.” In continuation Mr. Stefano Pollotti, Managing Director – GEFCO Dubai said “As GEFCO we believe in the integrated logistics solutions to improve the supply chain of our customer. The quality and highest standard of the service level are our credo: the agreement with RSA will support the growth of the FVL activity in the Region” Established in 2007, RSA logistics has developed a major presence in the UAE as a logistics provider, offering contract logistics, freight forwarding, distribution, and supply chain management services. The company’s rapid growth and expansion plans have seen the establishment of a joint venture which will specifically serve the chemical and petrochemical industries, and cater to the storage of hazardous and non-hazardous material. GEFCO first opened its Dubai offices in late 2012 and has been fully operational since February 2013. Renowned for its logistics operations in the automotive industry, the opening of the new offices is in line with the company’s strategy of utilizing the Emirate as a hub to complement and expand existing operations. It also consolidates GEFCO’s existing presence in the region, which includes representation offices in Iraq and Turkey to support trade primarily with China and Eastern Europe. The rapid growth in activity has allowed for the creation of a dedicated subsidiary to effectively manage and further develop business. “FLS Group, with 40 offices in Africa, UAE, India and the Far East, is on a high growth track and this partnership with Liberty Logistics gives us a new springboard for further expansion,” commented Peter Scholten, CEO of FLS Group. “We are keen to build on our existing relationship with the Liberty Group and benefit from its strong UAE network. We believe together FLS Group and Liberty Logistics are in an unrivalled position to deliver high quality customized services to large corporate clients.” The signing ceremony was attended by Vishal Dhamija, General Manager, SNTTA Cargo; Mohamed Bushelaibi, Group General Manager, Legal & Shareholders Affairs, Liberty Investment Co.; Peter Scholten, CEO, FLS Group and Ravikiran Vishal, CFO, FLS Group. Liberty Logistics, a member company of the UAE-based Liberty Group, has been providing freight forwarding services by air, sea and land, in collaboration with its sister company, SNTTA Cargo. In the new joint venture with FLS Group, Liberty Logistics will continue to provide best of next generation logistics services and expand its global footprint by entering into US, Europe and Middle East, with its own network of offices. Fast Logistics Solutions Group (FLS), headquartered in Dubai, is a pioneer in the industry, offering scheduled air cargo services, air cargo charter solutions, international ocean freight, multi-modal air-sea- land door-to-door solutions, customs clearance, 3PL warehousing and distribution services. In 2014 FLS Group generated US$ 200 million revenue with airfreight volumes at 45,000 tons and ocean freight volumes at 20,000 TEU’s. On the African continent, FLS Group has a network of 20 own offices.