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Using Digital Volunteers<br />Gisli Olafsson<br />Emergency Response Director<br />NetHope<br />
Volunteers<br />
Why use volunteers?<br />
Innovation<br />
Digital Volunteers<br />
1 Trillion Hours<br />
Digital Volunteer<br />
@redcrosspilot<br />The @redcross digital volunteers are on 4-hour shifts<br />Role:<br />to monitor questions about resou...
@redcross pilot<br />Preferred Capabilities:<br />You have a personal Twitter  account and you’re not afraid to talk with ...
Mass Collaboration<br />“Teamwork divides the task and multiplies the success”<br />Author Unknown<br />
Information Management<br />
Fostering Digital Volunteers<br />
LOCAL OR GLOBAL?<br />
Organizing <br />
Facilitated<br />Knowledge Management<br />Collaborative<br />Workgroups<br />Social<br />Networks<br />
Integrity<br />“Integrity is doing the right thing, even if nobody is watching.”<br />Jim Stovall<br />
"It's easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be o...
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Use of Digital Volunteer Groups

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Slides for a talk I gave at EMEC - the conference of the International Association of Emergency Managers (IAEM) European Conference. It focuses on the use of digital volunteers by emergency management organizations

Published in: Technology
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Use of Digital Volunteer Groups

  1. Using Digital Volunteers<br />Gisli Olafsson<br />Emergency Response Director<br />NetHope<br />
  2. Volunteers<br />
  3. Why use volunteers?<br />
  4. Innovation<br />
  5. Digital Volunteers<br />
  6. 1 Trillion Hours<br />
  7. Digital Volunteer<br />
  8. @redcrosspilot<br />The @redcross digital volunteers are on 4-hour shifts<br />Role:<br />to monitor questions about resources<br />track trends<br />keep track of important search terms related to disaster<br />At the end of each shift, volunteers then provide valuable disaster operations reporting to improve situational awareness and best affect decision-making for American Red Cross operations and public information strategy.<br />
  9. @redcross pilot<br />Preferred Capabilities:<br />You have a personal Twitter account and you’re not afraid to talk with Red Cross stakeholders<br />You’re adept at searching on Twitter<br />You’re familiar with Red Cross relief efforts (or you’re willing to study CrossNet to become that way)<br />Duties:<br />Monitor Twitter for keywords like Redcross, “Red Cross”, #hurricane, #irene<br />At the end of each 4-hour shift you’ll provide a short summary of the trends you’re seeing in conversations.<br />Using your personal twitter account, you are asked to respond to any questions you feel comfortable with (the resources on CrossNet for Hurricane Irene are great for finding answers).<br />
  10. Mass Collaboration<br />“Teamwork divides the task and multiplies the success”<br />Author Unknown<br />
  11. Information Management<br />
  12. Fostering Digital Volunteers<br />
  13. LOCAL OR GLOBAL?<br />
  14. Organizing <br />
  15. Facilitated<br />Knowledge Management<br />Collaborative<br />Workgroups<br />Social<br />Networks<br />
  16. Integrity<br />“Integrity is doing the right thing, even if nobody is watching.”<br />Jim Stovall<br />
  17. "It's easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out of date.”<br />Roger von Oech<br />

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