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Lean Management by Bearing Point

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Lean Management by Bearing Point

  1. 1. Lean Management, an Engine for Improving Performance and Consistency Lean by BearingPoint General presentation, 2010 Confidential. © 2010 BearingPoint France SAS
  2. 2. BearingPoint • To get there. Together A unique position: Business Consulting Our difference  We are an independent firm with European roots and a We are committed to deliver value to our clients, because in global reach today’s world, we are convinced that Expertise is not enough:  We deliver Business Consulting with Management & Technology Capabilities  We are focused on measurable, sustainable business  As our client’s trusted advisor for many years, we results define where to go and how to get there  We develop teaming approaches with our clients, from strategy through to implementation  With our entrepreneurial and independent mindset, we tailor our recommendations and deliverables to your specific needs 2/3 of Eurostoxx 50’ companies and public sector 3 200 consultants organizations in Europe are clients 900 employees in France, Belgium, and the Netherlands 500 M€ Revenue Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 2
  3. 3. We deliver Business Consulting with • Management & Technology Capabilities From strategy to operational and Industry and functional experts technical project delivery Industry Segments Public Sector, Communication, Commercial Financial Management Technology Defense & Media, Energy & Industrial Services & Utilities Infrastructure Enterprise Strategy and Transformation Competency Centres Strategy and Architecture and Customer Relationship Management Design organisation specifications Supply Chain Finance Implementation Operational Systems Integration Assistance and Project Advisory Human Resources Technology Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 3
  4. 4. Lean Management by BearingPoint Expertise across Europe BearingPoint Europe France Industry 80+ Managers et Senior Managers en Europe 4 Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 4
  5. 5. Lean Management by BearingPoint « Lean is realizing maximum performances from excellent processes run by normal persons, while others often realize normal performances from not adequate processes run by excellent persons » 1937 1970 Toyota Motor Toyota 1995 Company Production “Lean Product System Development” 1900 1950 2000 1902 1950 1961 1985 Toyoda Automatic Social & financial Total Quality “Lean Production” concept Loom Works crisis Control Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 5
  6. 6. Lean Management by BearingPoint BearingPoint provides BearingPoint delivers Lean BearingPoint works at support and expertise to solutions to its customers developing Lean Awareness companies all over Europe BearingPoint accumulated BearingPoint deploys Lean BearingPoint organizes events experience and knowledge. We Programs for European and knowledge platforms to develop and support Lean companies facilitate Lean promotion programs that provide value  More than 80 Senior  Lean Engineering with Medici  Manufacturing Managers and Managers club (nov 2009)  Product Development or handle Lean programs in 16  « Velocity » by Goldratt Engineering countries in Europe published on March 20, 2010  Offices  More than 200 consultants have been implementing Lean  Astrium Management  Services tools conference Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 6
  7. 7. Lean Management by BearingPoint Expectations about Lean by industrial and service companies Transversal Adherence Performance  Processes management  Human centric approach  New potentials for  Contribution to global  Sense and simplicity improvements value  Transformation not  Sustainable results  Efficiency at interfaces revolution  Efficiency Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 7
  8. 8. BearingPoint vision of Lean Management Lean Management is the combination of 7 factors aggregated into a system based not • only on technical aspect but also on human aspect: 1 Mindset Flow 2 3 Value Customer, Enterprise TECHNICAL SCOPE HUMAN SCOPE 5 6 Integration PLAN 7 DO Standardization Interface, Leadership PDCA Best practices, solutions ACT CHECK 4 Skills Expertise, Talent These 7 items are detailed in appendix#2 Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 8
  9. 9. BearingPoint vision of Lean Management 1. Mindset: focus Lean management system on people. Give priority to BOTTOM-UP approaches … still maintain a TOP-DOWN framework 2. Flow: stand back, look at flows objectively and consider them in their entirety. Materialize flows to help measures and optimize them 3. Value: understand what value means for the client (assess needs according to quality, cost and time criteria to separate added value and wastes) and for the company (remember that all services have to contribute to company objective: make benefits) 4. Skills: sustain Lean system by managing competences, knowledge and talents development 5. Integration: manage and make smoother organizational interfaces (between departments, projects, support function, suppliers, clients, …) to ensure leadership, limit complexity and malfunctioning 6. Standardization: establish standards based on experience and results obtained, PDCA will contribute to standards too 7. PDCA: perform PDCA (Plan Do Check Act) to ensure continuous improvement Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 9
  10. 10. BearingPoint vision of Lean Management From experience, we have developed a set of principles to design and deploy Lean systems: • From Gemba to Model … bottom-up approach •  Rather than reengineering processes into a new model, Lean is about practical problem solving , on-the-job with team members, identifying best practices and building model from proven standards PDCA concerns every management level •  Top, middle and operational management are involved in continuous improvement workshops  Management supports and spreads Lean initiative, initiate mindset change Structure Lean initiative •  Lean implementation starts with a pilot demonstration then is extended through on the job training and coaching  The more complex the organization, the more important Lean managers’ workshops are  Formalized tools and standard best practices contribute to Lean system construction Include change management into the Lean workstream •  Workshops with operating people, on the job training, games and simulation  Communication Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 10
  11. 11. Lean Management by BearingPoint Service and offers « Lean 2.0 »: Implement Lean mindset and not only Lean tools. Seminars, training, coaching and workshops to develop Lean awareness in management and sustain Lean Manaufcaturing actions. Change management style, behaviour, attitudes. « System deployment »: Define a Lean system and deploy a Lean model through Lean large organizations, with equivalent maturity, and consistency. Train, coach, assess and formalize « Lean Initiatives alignment »: Transform support functions - Quality, Procurement, Logistics – to align their organization and operations on Lean guidelines. Define new operating model, new tools, new management standards « Assess »: Understand what are Lean Management Guidelines. Assess lean maturity level, define program, train managers and directors. Drive and assist pilot implementations Engineering « Prove »: Apply Lean approach on a limited but consistent perimeter: a design unit, Lean a research center. Prove with results « Systemize »: Define a Lean Engineering System based on common and standard processes, proven best practices. Align pilot R&D units and adjust the core model. Deploy the Lean System through the entire engineering organization with equivalent maturity, and consistency. Train, coach, assess and formalize Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 11
  12. 12. Lean Management by BearingPoint Service and offers « Assess »: Understand what are Lean Management Guidelines. Assess lean maturity level, define program, train managers and directors. Drive and assist pilot implementations « Solve »: Transform an internal support process or a customer service process to reduce Lean Office lead time and rise reliability. Facilitate process ownership after process reeginiering - shared services – through kaizen appoach. Solve leadtime and cost issues and enhance business process management « Systemize »: Define a Lean Enterprise System based on common and standard processes, proven best practices. Align processes and adjust the core model. Deploy the Lean System through the organization with equivalent maturity, and consistency. Set a Lean Academy, train, coach, assess and formalize. Drive pilot Lean workshops Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 12
  13. 13. Confidential. © 2010 BearingPoint France SAS Lean Management by BearingPoint Feb 5, 2010 13

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