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Measuring outcomes... or how to get meaningful metrics Slide 1 Measuring outcomes... or how to get meaningful metrics Slide 2 Measuring outcomes... or how to get meaningful metrics Slide 3 Measuring outcomes... or how to get meaningful metrics Slide 4 Measuring outcomes... or how to get meaningful metrics Slide 5 Measuring outcomes... or how to get meaningful metrics Slide 6 Measuring outcomes... or how to get meaningful metrics Slide 7 Measuring outcomes... or how to get meaningful metrics Slide 8 Measuring outcomes... or how to get meaningful metrics Slide 9 Measuring outcomes... or how to get meaningful metrics Slide 10 Measuring outcomes... or how to get meaningful metrics Slide 11 Measuring outcomes... or how to get meaningful metrics Slide 12 Measuring outcomes... or how to get meaningful metrics Slide 13 Measuring outcomes... or how to get meaningful metrics Slide 14 Measuring outcomes... or how to get meaningful metrics Slide 15 Measuring outcomes... or how to get meaningful metrics Slide 16 Measuring outcomes... or how to get meaningful metrics Slide 17 Measuring outcomes... or how to get meaningful metrics Slide 18 Measuring outcomes... or how to get meaningful metrics Slide 19 Measuring outcomes... or how to get meaningful metrics Slide 20 Measuring outcomes... or how to get meaningful metrics Slide 21 Measuring outcomes... or how to get meaningful metrics Slide 22 Measuring outcomes... or how to get meaningful metrics Slide 23 Measuring outcomes... or how to get meaningful metrics Slide 24 Measuring outcomes... or how to get meaningful metrics Slide 25
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Measuring outcomes... or how to get meaningful metrics

Presented at the Lean Agile Network meetup in Toronto on November 1, 2019.

Topics:
- What can metrics do for you?
- What to be aware of?
- How can you build good metrics?
- Examples of delivery metrics

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Measuring outcomes... or how to get meaningful metrics

  1. 1. Measuring Outcomes … or how to get meaningful metrics
  2. 2. Who am I?
  3. 3. Keep in mind...
  4. 4. Brainstorm metrics Focus on metrics that • you currently use in your environment • measure team performance
  5. 5. What happened? How can we make it happen? What will happen? Why did it happen? Why measure anyways?
  6. 6. What to measure? Deliver early and often!
  7. 7. Assess your metrics Discuss for every metric you listed • What question they answer? • If they measure the process or the outcome? • If they are descriptive, analytic, predictive or prescriptive?
  8. 8. Pitfalls
  9. 9. Game your metrics Brainstorm strategies to make your metrics look good… While not improving (or even worsening) the result
  10. 10. An alternative approach?
  11. 11. Guiding principles
  12. 12. Where to start?
  13. 13. A single datapoint...
  14. 14. A bit more data...
  15. 15. What’s next?
  16. 16. An additional datapoint...
  17. 17. Keep failure demand as low as possible Deliver as much value to users as early as possible Standards?
  18. 18. Remember
  19. 19. Thank you!
  • bdoff5

    Apr. 22, 2021
  • whilpert

    Apr. 20, 2020

Presented at the Lean Agile Network meetup in Toronto on November 1, 2019. Topics: - What can metrics do for you? - What to be aware of? - How can you build good metrics? - Examples of delivery metrics

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