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Don't Hide Your Content in a Traditional Help System by Paula Toth, Best Practices Lead at TechProse. When people have questions, they turn to an Internet-capable device and search for answers. One way to give users access to content is to put it on the Internet. But some help systems use architectures, plugins and web services that restrict search access to the valuable content they contain. However, an HTML help system doesn rely on these technologies. That's why TechProse selected HTML 5 and DITA, managed by DocZone, to deliver help content on a recent project. This presentation walks you through our process.