Black Magic of the Advanced Scrum Master


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We are told everywhere that a Scrum Master should: facilitate, negotiate, nudge, challenge, encourage, motivate, etc. The question is HOW?

By attending this class you will gain practical knowledge in: Ways to get them to like you, to trust you, negotiation tips, handling resistance, establishing leadership, motivating teams and even some unethical tactics...

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Black Magic of the Advanced Scrum Master

  1. 1. Black Magic<br />of the Advanced<br />Scrum Master<br />
  2. 2. GET THEM <br />TO LIKE <br />YOU<br />Smile<br />Dress<br />Names<br />Remember details<br />9<br />
  3. 3. Get<br />Feedback<br />1..10<br />Reflect<br />Write It Please<br />SLA < 24h!<br />8<br />
  4. 4. GET THEM <br />TO Trust<br />YOU<br />Trust First<br />Be a Baker<br />Default to Yes<br />Tiny Generous<br />E.B.A.<br />7<br />
  5. 5. You are<br />Always<br />Negotiating<br />You’re Welcome<br />Vague Authority<br />Nibbling<br />Funny Money<br />6<br />
  6. 6. Master <br />the non <br />verbal<br />Visual<br />Memory<br />Visual<br />Invent<br />Audio<br />Memory<br />Audio <br />Invent<br />Kinesthetic<br />Self Talk<br />5<br />
  7. 7. Handle<br />Resistance<br />Enjoy the Silence<br />Smile<br />Win Win<br />What Can I Do?<br />Say Yes Explain No<br />4<br />
  8. 8. Establish<br />Leadership<br />Power<br />Thank them<br />Solve Impediments Experiment<br />Personal Time<br />3<br />
  9. 9. motivate<br />Mastery<br />Autonomy<br />Purpose<br />2<br />
  10. 10. Unethical<br />tactics<br />Honey Pot<br />Time Pressure<br />RR Phsychology<br />1<br />
  11. 11. Danko<br />Gil<br />@DankoAgile<br /><br /><br />@gilnahmias<br /><br /><br />