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Organizations must incorporate a cooperative intelligent apparatus within their daily operations and processes, being able to respond to external opportunities and threats as quickly and as good as possible, and enhance competitive advantages to the outside.
To do so, organizations must first prepare and align internal roles, processes, policies and stakeholders with their business objectives. An open business (C2B2C) is a profound change that impacts all departments in the organization.
How far have you come with implementing real-time cooperative intelligence?