E Commerce Presentation

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2009 GHTA Conference Presentation

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E Commerce Presentation

  1. 1. e-Com for Gift -an exploration of the types of e-commerce available, and some advice on choosing which site might be right for you Presented by: Tom Wilson
  2. 2. Advancing your business. Founded in 1983 • North American Company • Headquartered in Montreal • 230 employees across North America • Over 400 customers • 1200+ installations TECSYS Inc. includes: • EliteSeries SCM solutions division • PointForce SCM solutions division • Transportation Systems division • Offices in Montreal, Toronto, and Chicago • Distributors in Latin America and Russia Publicly Traded (TSX:TCS) © TECSYS INC. 2
  3. 3. Our Objective: Today we will be taking a look at: • The role of the eCommerce website in gift based supply chain management • The different needs of a gift based distributor • The different types of web solutions available • The challenges involved in marrying them all together
  4. 4. An e-Commerce Wish list • New Sources of Interaction between Distributors and Retailers • More sales • Improved Customer experience • Establish and Control Brand Awareness • Empower Sales Reps • Look & Feel • Increase volume without having to increase overhead • Cost
  5. 5. Features To Get Us There • Online Digital Catalogue • Customer Relationship Management • Real-Time Inventory Availability • Customer Specific Pricing • Real-Time Maintenance • Integrated Order Flow • Advertising • Design Control • Multi-Media Compatibility • B to C Capability
  6. 6. Different Types of Sites: • Shared o Catalogue or Group shopping Site sending back orders o Offered by rep groups, sales groups and gift speficic hosted site. • Stand Alone o Not integrated to the back office o Offered by 3rd party Web Design Companies, off the shelf type packages • Partially Integrated o Some information batch updated to/from the back office o Offered by 3rd Party Web Design Companies, ERP packages, Custom Software Houses • Full Enterprise o Complete Integration with the back office o Offered by ERP Packages, Custom Software Houses
  7. 7. Weighting the Needs from -5 to 5
  8. 8. Compare the Needs to the Types: (1 Is Provided 0.5 Is Partially Provided)
  9. 9. Overall Results:
  10. 10. Variance
  11. 11. 40 30 20 10 0 Standalone Group Partial Integration Full Integration -10 Startup Cost Ongoing Cost Volume w/out Overhead -20 Sales Exposure Brand Awareness -30 Ease of Use/Access to Info Empowered Reps Look and Feel

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