Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
SALES & DISTRIBUTION (SD)  Overview
R/3 FI Financial Accounting CO Controlling PS Project System WF Workflow IS Industry Solutions MM Materials Mgmt. HR Human...
SD <ul><li>Mechanisms to execute the business processes used in the selling, shipping  and billing of products and service...
Sales Support Master Data Shipping Sales Foreign Trade Billing Sales Info System Transportation
SD Overview — Master Data <ul><li>Detailed information about customers, materials and business partners </li></ul><ul><li>...
SD Overview  —  Sales Support <ul><li>Provides the functionality to support the staff involved in business development and...
SD Overview — Sales <ul><li>Primary base for customer order management </li></ul><ul><li>Highly customizable </li></ul><ul...
SD Overview — Shipping <ul><li>Main functions </li></ul><ul><ul><li>Picking, Packing & Inventory management </li></ul></ul...
SD Overview — Billing <ul><li>Invoice Generation — automatic or manual </li></ul><ul><li>Comprehensive set of billing func...
SD Overview — S I S <ul><li>Flexible tool that allows one to collect, consolidate, and utilize data from sales and distrib...
Transportation Foreign Trade
Sales & Distribution - Process Flow -
Final Payment Customer Order Picking Goods Issue Billing Accounts Receivable
Sales Shipping Delivery Note Picking Post Goods Issue Billing Billing FI A/R Post Incoming Payment Quotation Sales Order
Sales — Inquiry & Quotation <ul><li>Support pre-sales processes </li></ul><ul><li>Are time sensitive </li></ul><ul><li>Aut...
Sales — Sales Order <ul><li>Core of customer order management </li></ul><ul><li>No impact to G/L </li></ul><ul><li>Can ref...
Shipping — Delivery Note <ul><li>Initiates the shipping process </li></ul><ul><li>Control document for shipping processes ...
Shipping — Picking & Packing <ul><li>Picking: Physical activity of moving goods from the warehouse for further processing ...
Shipping — Post Goods Issue <ul><li>Completes the shipping process </li></ul><ul><li>Typically performed when customer tak...
Billing <ul><li>Generate customer invoice </li></ul><ul><li>Updates FI </li></ul><ul><ul><li>Customer account </li></ul></...
Sales & Distribution - Organizational Structures -
Sales Organization Baseball Division BB Softball Division SB Direct Distribution Channel DI Baseball Division BB Softball ...
Sales Organization <ul><li>Sells and distributes products, negotiates terms of sales and is responsible for these business...
Distribution Channel <ul><li>Identifies how products and services reach the customer </li></ul><ul><li>Can be assigned to ...
Division <ul><li>Often times used to define product line distribution </li></ul><ul><li>Organization level to which custom...
Sales Area <ul><li>Organizational element comprised of:  </li></ul><ul><ul><li>Sales Organization </li></ul></ul><ul><ul><...
Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail ...
Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail ...
Sales Office <ul><li>Typically defines a territory or market area </li></ul><ul><li>Linked to one or more Sales Areas </li...
Internal Sales Organization Domestic  Sales Area Western Sales Office Eastern Sales Office
Sales Group <ul><li>Sales Group </li></ul><ul><ul><li>Sub-division of a sales office, territory or market </li></ul></ul>
Sales Person <ul><li>Sales Person </li></ul><ul><ul><li>Defined in HR — Personnel Admin. </li></ul></ul><ul><ul><li>Specif...
Internal Sales Organization Domestic Sales Area Western  Sales Office Eastern  Sales Office Southwest Sales Group Northwes...
Shipping Point & Loading Point <ul><li>Shipping Point </li></ul><ul><ul><li>Location that performs all delivery related ac...
Shipping Organization
Sales & Distribution - Master Data -
Master Data Customer Material <ul><ul><ul><ul><li>Pricing </li></ul></ul></ul></ul>
- General Data Basic Unit of Measure Division Material Group Sales Unit Delivering Plant Cash discount - Tax data Country ...
Base Unit of Measure The Base Unit of Measure is the unit of measure in  which stocks are managed within your company. Div...
Tax data Country Country Tax category Taxes, applicable to this material (e.g. Federal, State  taxes in US, VAT in GB) Tax...
- Grouping terms Matl statistics group Material pricing grp Volume rebate group Acct assignment grp Commission group Item ...
Matl statistics group Helps to determine which data the system updates in the  Logistics Information System (LIS). Materia...
General data Base unit Gross weight Net weight Avail. Check Shipping data (times in days) Trans. Grp LoadingGrp Packaging ...
General data Base unit The Base Unit of Measure is the unit of measure in which  stocks are managed within your company. G...
Packaging material data Matl grp ship. matls, or Material group shipping materials Freely definable group name, which is u...
- Sales texts Text  specific to  the material  and in an  appropriate  language. Basic Data 1 - 2 Classification Sales: sa...
Account Groups <ul><li>Account group determines which fields are to be used in defining customer master data </li></ul>
Field Status <ul><li>Field status controls the use of each field within the customer master determining whether a field is...
Sales & Distribution -  Customer Master  -
Customer Master
Customer Master <ul><li>Centralized data for both SD & FI </li></ul><ul><li>Segmented into three sections </li></ul><ul><u...
Customer Master by Sales Area <ul><li>Customer </li></ul><ul><li>Sales Organization  </li></ul><ul><li>Distribution Channe...
General Data — Address Customer Name Search Term Street address, City, Postal code, Country Language General Data — Commun...
General data — Control data Account control :  Vendor, Authorization   Trading partner, Group key Tax information :  Tax c...
General Data — Marketing Classification :  Nielsen ID   Customer classification   Industry Industry codes   Operating figu...
General Data —  Payment Transactions Bank details Country  Bank Key Account holder Bank Account Control Key Collection
General Data —    Unloading points Unloading point Customer factory calendar Default Unloading Point  Goods receiving hours
General Data —  Foreign trade Country key for export control of customer Table of Denial Orders list (TDO) Special Designa...
General Data —    Contact persons Name Telephone number Department First name Form of address (e.g. Mr., Ms.) Function
<ul><ul><ul><li>Accounting info   Reconciliation Account </li></ul></ul></ul><ul><ul><ul><li>  Sort key </li></ul></ul></u...
Company Code Data   Payment Transactions Payment data: Payment terms Tolerance group Automatic  Payment  Transactions: Pay...
Company Code Data   Correspondence Dunning data : Dunning procedure Dunning recipient Correspondence : Account number at c...
Company Code Data   Insurance Export credit insurance : Policy number Institution number Amount insured Valid until Lead m...
Sales Data — Sales area Sales order : Sales district Sales office Sales group Order probability Item proposal Account at c...
S & D Data — Shipping Shipping :  Delivery priority Shipping conditions Delivering plant Order combination Batch split all...
S&D Data — Billing Billing section : Manual invoice maint. Rebate Pricing Billing schedule Invoice list schedule Delivery ...
S&D Data —  Partner functions <ul><li>The different partners are assigned </li></ul><ul><ul><li>SP Sold-to-party </li></ul...
Assigning Additional Partners —  Siesta Baseball League -  Vera Cruz, NM —  Sold-to :  10018 Bill-to :  10018 Payer :  100...
Sales & Distribution -  Business Partners  -
Business Partners <ul><li>Defines all of the parties involved in a business transaction and differentiates between their r...
Business Partners <ul><li>The system creates these four business partners by default.  All four are required. </li></ul><u...
Business partners  —  Sold-to <ul><li>Customer that orders the goods </li></ul><ul><li>Can perform all primary partner fun...
Business partners  —  Ship-to <ul><li>Party that receives the goods </li></ul><ul><li>Can be created as an independent par...
Business partners — Bill-to <ul><li>Party that receives the invoice </li></ul><ul><li>Can be created as an independent par...
Business partners — Payer <ul><li>Party that sends the payment </li></ul><ul><li>Can be created as an independent partner ...
Sold-to Bill-to Payer Sold-to Ship-to Ship-to Ship-to Ship-to Ship-to Ship-to
Sales & Distribution -  Pricing  -
Pricing <ul><li>“ World-class” functionality </li></ul><ul><li>Highly customizable & extendible </li></ul><ul><li>One of t...
Pricing Process <ul><li>Standard pricing calculates the gross price, then applies discounts, surcharges and applicable tax...
Pricing Components <ul><li>Pricing is based on a matrix of predefined and custom elements </li></ul><ul><li>Delivered elem...
Pricing Procedure <ul><li>In short, the mechanism used to arrive at the final price </li></ul><ul><li>Considers all of the...
Pricing Procedure <ul><li>The pricing procedure uses what SAP calls “the condition technique”.  </li></ul><ul><li>The pric...
R/3 Pricing Process UNIFORM SALES DOC.  ITEM DETERMINE PRICING  PROCEDURE FOR ITEM PRICE THE ITEM DETERMINE ACCESS  SEQUEN...
Price Agreements <ul><li>Simple price agreements </li></ul><ul><ul><li>product </li></ul></ul><ul><ul><li>customer </li></...
<ul><li>Customer Material Info. Record </li></ul><ul><li>Item Proposal </li></ul><ul><li>Listing & Exclusion </li></ul><ul...
Customer/Material Info. Record <ul><li>Defines a customer alias for a material & description, for example: Material # : Gl...
Item Proposal <ul><li>Used to define frequently ordered combinations or special assortments of products and quantities </l...
Material Listing & Exclusion <ul><li>Used to control what products are available for a customer or group </li></ul><ul><li...
Product Substitution  Material Determination <ul><li>Enables automatic or manual substitution of materials during sales or...
Customizing For Transactions  Shipping Functions <ul><li>Shipping Point Determination </li></ul><ul><ul><li>The shipping p...
Customizing For Transactions  Shipping Functions <ul><li>Route Definition </li></ul><ul><ul><li>Route to be traveled and t...
Sales & Distribution - Transactions -
Inquiry Credit Memo Returns Quotation Sales Order Cash Sale Rush Order Consignment Contract Scheduling Agreement Debit Mem...
Order Processing Functionality <ul><li>Delivery scheduling </li></ul><ul><li>Availability check </li></ul><ul><li>Transfer...
Delivery Scheduling <ul><li>Automatic scheduling of essential shipping activities ... Calculated using defined activity ti...
Delivery Scheduling <ul><li>Structure of sales documents </li></ul>Header Line item # 1 Line Item # 2 Schedule line # 1 Sc...
Delivery Scheduling — Terminology <ul><li>Transportation lead time — time required to schedule transportation </li></ul><u...
Requested Delv. Date Goods Issue Loading Material Availability Order Date Transp. Sched. Transit Time (2 days) Loading Tim...
Order Date Transit Time (2 days) Loading Time (1 day) Transp. Sched. Time (1 day) New Delv. Date 27th 27th 28th 29th 31st ...
Availability Check <ul><li>Determines the material availability date </li></ul><ul><li>Considers inward and outward moveme...
Availability Check <ul><li>In determining the material availability date the system can include specific stocks if selecte...
Transfer of   Requirements   to MRP <ul><li>Ordered quantities are passed to MRP (MM) </li></ul><ul><li>Controlled by the ...
Credit Check <ul><li>Efficient means to implement credit management </li></ul><ul><li>Integrated with FI — via credit cont...
Shipping Point & Route Determination <ul><li>A shipping point is determined for each line item — shipping point determinat...
Foreign Trade & License Processing <ul><li>Predefined trade areas — NAFTA, EU </li></ul><ul><li>Automated reporting for tr...
 
Shipping Overview <ul><li>Comprehensive functionality to support picking, packing and loading functions </li></ul><ul><li>...
Shipping Overview Order Combination Order Partial Delivery Order Order Order Delivery Delivery Delivery Order Complete Del...
Shipping Overview <ul><li>Delivery creation activities </li></ul><ul><ul><li>checks order and materials to determine if a ...
Shipping Overview <ul><li>Delivery creation activities </li></ul><ul><ul><li>generates packing proposal </li></ul></ul><ul...
Deliveries & Delivery Notes <ul><li>The Delivery Note </li></ul><ul><ul><li>Initiates the delivery process </li></ul></ul>...
Delivery Due List <ul><li>Produces a work-list of deliveries </li></ul><ul><li>Encompasses deliveries and transfers </li><...
Picking  <ul><li>Quantities based on delivery </li></ul><ul><li>Assigned date when picking should begin </li></ul><ul><li>...
Packing <ul><li>Identifies which packaging is to be used for specified products </li></ul><ul><li>Identifies and updates a...
Goods Issue <ul><li>Event that indicates the change in ownership of the products </li></ul><ul><li>Reduces inventory </li>...
Goods Issue General ledger Inventory 750 Cost of goods sold 750
Billing Overview <ul><li>Automated invoicing based on sales orders and/or deliveries </li></ul><ul><li>Functionality for p...
Automatic Account Assignment <ul><li>Defines the G/L accounts that billing entries are posted to — revenue, deduction, fre...
Separate invoice per delivery Delivery Order Delivery Invoice Invoice Delivery Order Delivery Invoice Delivery Order Colle...
Billing Documents <ul><li>Explicitly specify documents </li></ul><ul><li>Billing due list — builds a worklist of invoices ...
Billing Documents General ledger A/R recon. 2000 Revenue 2000 Customer 2000
Billing Plans <ul><li>Periodic — total amount for a planned billing period </li></ul><ul><li>Milestone — distributing the ...
Billing  Description % Value Billing Milestone Billing date block status 11/20/96 Contract 10 30,000   -   x   x 01/20/97 ...
<ul><li>Contracts </li></ul><ul><li>Schedule Agreements </li></ul>
Contracts <ul><li>Defined quantities and validity period for a customer </li></ul><ul><li>The contract is fulfilled by ord...
Contract Target Qty: 900 Order Qty: 700 Contract Target Qty: 900 Order Qty: 750 . . . Release Order Order Qty: 200 Release...
Scheduling Agreements <ul><li>Defines specific product quantities and delivery dates for a customer </li></ul><ul><li>Sche...
Scheduling Agreement Date Qty 05/15 100 06/15 100 07/15 200 08/15 300 Delivery   5/10  100 Delivery   6/10  100 Delivery  ...
Backorder Processing Rescheduling
Backorders <ul><li>Backorder processing </li></ul><ul><ul><li>determines which orders have unconfirmed quantities by custo...
Backorders <ul><li>Rescheduling  </li></ul><ul><ul><li>updates the orders with the results of the availability check </li>...
Return Order Goods Receipt Quality Inspection Credit Memo
Order Delivery Invoice Returns Delivery Return Credit Memo 1 2 3 Return to Inventory
Customer Returns <ul><li>Returns document </li></ul><ul><ul><li>Billing block can be proposed </li></ul></ul><ul><ul><li>U...
Customer Returns <ul><li>Credit memo </li></ul><ul><ul><li>Billing block must be cleared from Return </li></ul></ul><ul><u...
 
SAP Document FAX Printed Documents Email EDI Bar Coded Documents Workflow
Communication — Output <ul><li>Output — traditional forms or electronic communications produced for internal or external p...
Communication — Text <ul><li>Texts are used for internal and external communication </li></ul><ul><li>Created for business...
SIS  Overview <ul><li>Flexible information system designed to support business planning, forecasting and reporting </li></...
Logistics Information System <ul><li>Inventory Management </li></ul><ul><li>Purchasing </li></ul><ul><li>Sales and Distrib...
Inventory Information System Standard Analysis <ul><li>Material </li></ul><ul><li>Plant </li></ul><ul><li>Storage Location...
Purchasing Information System Standard Analysis <ul><li>Material </li></ul><ul><li>Vendor </li></ul><ul><li>Material Group...
Sales Information System  Standard Analysis <ul><li>5 Pre-defined drill-down reports </li></ul><ul><ul><li>Customer </li><...
Production Information System Standard Analysis <ul><li>Product Group </li></ul><ul><li>Material </li></ul><ul><li>Work Ce...
Reporting Tools <ul><li>Value display - absolute or percentage </li></ul><ul><li>Top N - top 10, top 100, etc. </li></ul><...
Upcoming SlideShare
Loading in …5
×

Sap power point presentation download from

23,076 views

Published on

Published in: Business, Technology

Sap power point presentation download from

  1. 1. SALES & DISTRIBUTION (SD) Overview
  2. 2. R/3 FI Financial Accounting CO Controlling PS Project System WF Workflow IS Industry Solutions MM Materials Mgmt. HR Human Resources SD Sales & Distribution PP Production Planning QM Quality Management PM Plant Maintenance SM Service Manage- ment Integrated Solution Client / Server Open Systems EC Enterprise Controlling AM Fixed Assets Mgmt.
  3. 3. SD <ul><li>Mechanisms to execute the business processes used in the selling, shipping and billing of products and services </li></ul><ul><li>Tightly coupled data flow to the other SAP modules — Integration </li></ul><ul><li>Flexible and robust functionality that is tailored through configuration </li></ul>
  4. 4. Sales Support Master Data Shipping Sales Foreign Trade Billing Sales Info System Transportation
  5. 5. SD Overview — Master Data <ul><li>Detailed information about customers, materials and business partners </li></ul><ul><li>Flexible data structures that support the business environment </li></ul><ul><li>Specialized master data to support sales order processing </li></ul>
  6. 6. SD Overview — Sales Support <ul><li>Provides the functionality to support the staff involved in business development and customer service processes </li></ul><ul><li>Primary functions </li></ul><ul><ul><li>Sales Prospects </li></ul></ul><ul><ul><li>Contact Persons </li></ul></ul><ul><ul><li>Competitors and Competitive Products </li></ul></ul><ul><ul><li>Sales Activities </li></ul></ul><ul><ul><li>Direct Marketing </li></ul></ul>
  7. 7. SD Overview — Sales <ul><li>Primary base for customer order management </li></ul><ul><li>Highly customizable </li></ul><ul><li>Sophisticated pricing </li></ul><ul><li>Integrated ATP </li></ul><ul><li>Integrated credit management </li></ul><ul><li>Sampling of functions </li></ul><ul><ul><li>Inquiries & Quotes </li></ul></ul><ul><ul><li>Sales Orders </li></ul></ul><ul><ul><li>Returns </li></ul></ul><ul><ul><li>Contracts & Scheduling Agreements </li></ul></ul><ul><ul><li>Consignment </li></ul></ul><ul><ul><li>Rush Orders & Cash Sales </li></ul></ul><ul><ul><li>Back Orders & Subsequent Deliveries </li></ul></ul><ul><ul><li>Credit & Debit Memo Requests </li></ul></ul>
  8. 8. SD Overview — Shipping <ul><li>Main functions </li></ul><ul><ul><li>Picking, Packing & Inventory management </li></ul></ul><ul><ul><li>Generate Shipping Documents </li></ul></ul><ul><li>Transportation Management </li></ul><ul><ul><li>Routes </li></ul></ul><ul><ul><li>Transportation Scheduling </li></ul></ul><ul><li>Delivery Scheduling, Returns Deliveries & Stock Transfer </li></ul>
  9. 9. SD Overview — Billing <ul><li>Invoice Generation — automatic or manual </li></ul><ul><li>Comprehensive set of billing functions </li></ul><ul><li>Linked documents — e.g. invoice & credit memo </li></ul><ul><li>Real-time integration with finance (FI) </li></ul><ul><li>Fully integrated and comprehensive pricing </li></ul>
  10. 10. SD Overview — S I S <ul><li>Flexible tool that allows one to collect, consolidate, and utilize data from sales and distribution processing </li></ul><ul><li>A component of the Logistic Information System (LIS) </li></ul>
  11. 11. Transportation Foreign Trade
  12. 12. Sales & Distribution - Process Flow -
  13. 13. Final Payment Customer Order Picking Goods Issue Billing Accounts Receivable
  14. 14. Sales Shipping Delivery Note Picking Post Goods Issue Billing Billing FI A/R Post Incoming Payment Quotation Sales Order
  15. 15. Sales — Inquiry & Quotation <ul><li>Support pre-sales processes </li></ul><ul><li>Are time sensitive </li></ul><ul><li>Automatic availability check </li></ul><ul><li>Automatic pricing </li></ul><ul><li>No impact to FI </li></ul><ul><li>Can be used as reference documents </li></ul>
  16. 16. Sales — Sales Order <ul><li>Core of customer order management </li></ul><ul><li>No impact to G/L </li></ul><ul><li>Can reference existing documents </li></ul><ul><li>Copies key information from master data </li></ul><ul><li>Automated standard functions ... </li></ul><ul><ul><li>availability check </li></ul></ul><ul><ul><li>MRP updating </li></ul></ul><ul><ul><li>pricing </li></ul></ul><ul><ul><li>credit check </li></ul></ul><ul><ul><li>delivery scheduling </li></ul></ul><ul><ul><li>export control </li></ul></ul><ul><ul><li>shipping & route determination </li></ul></ul>
  17. 17. Shipping — Delivery Note <ul><li>Initiates the shipping process </li></ul><ul><li>Control document for shipping processes — maintains status of each processing step </li></ul><ul><li>Re-confirms: availability, credit, foreign trade, delivery scheduling </li></ul><ul><li>Facilitates transportation planning </li></ul>
  18. 18. Shipping — Picking & Packing <ul><li>Picking: Physical activity of moving goods from the warehouse for further processing (packing, loading) </li></ul><ul><li>Packing: Determines packing materials and packing details </li></ul><ul><li>Advanced processing includes, e.g. batch mgmt., serial number control </li></ul>
  19. 19. Shipping — Post Goods Issue <ul><li>Completes the shipping process </li></ul><ul><li>Typically performed when customer takes ownership </li></ul><ul><li>Updates inventory </li></ul><ul><li>Updates G/L accounts </li></ul><ul><ul><li>Cost of goods sold </li></ul></ul><ul><ul><li>Inventory </li></ul></ul>
  20. 20. Billing <ul><li>Generate customer invoice </li></ul><ul><li>Updates FI </li></ul><ul><ul><li>Customer account </li></ul></ul><ul><ul><li>G/L accounts: revenue, discount, etc. </li></ul></ul><ul><li>Applies relevant pricing </li></ul><ul><li>Updates customer credit </li></ul>
  21. 21. Sales & Distribution - Organizational Structures -
  22. 22. Sales Organization Baseball Division BB Softball Division SB Direct Distribution Channel DI Baseball Division BB Softball Division SB Wholesale Distribution Channel WH Baseball Division BB Softball Division SB Retail Distribution Channel RE Domestic Sales Sales Organization So00 Baseball Division BB Cricket Division SB Wholesale Distribution Channel WH Europe Sales Organization EURO Baseball Division BB Wholesale Distribution Channel WH Asia Pacific Sales Organization APAC Pastime Corporation Company Code CC00 Client 860
  23. 23. Sales Organization <ul><li>Sells and distributes products, negotiates terms of sales and is responsible for these business transactions </li></ul><ul><li>Critical organization element to the definition of business markets </li></ul><ul><li>A business transaction is linked to one Sales Organization </li></ul>
  24. 24. Distribution Channel <ul><li>Identifies how products and services reach the customer </li></ul><ul><li>Can be assigned to one or more Sales Organizations </li></ul>
  25. 25. Division <ul><li>Often times used to define product line distribution </li></ul><ul><li>Organization level to which customer specific information and requirements are maintained — e.g. pricing, partial delivery </li></ul><ul><li>Assigned to one or more Sales Organizations </li></ul>
  26. 26. Sales Area <ul><li>Organizational element comprised of: </li></ul><ul><ul><li>Sales Organization </li></ul></ul><ul><ul><li>Distribution Channel </li></ul></ul><ul><ul><li>Division </li></ul></ul><ul><li>Will be used to link together the organizational aspects of sales to customers </li></ul><ul><li>Used for statistical analysis </li></ul>
  27. 27. Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail Distribution Channel RE Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB
  28. 28. Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Wholesale Distribution Channel WH Retail Distribution Channel RE Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB Baseball Division BB Softball Division SB
  29. 29. Sales Office <ul><li>Typically defines a territory or market area </li></ul><ul><li>Linked to one or more Sales Areas </li></ul><ul><li>Optional organization structure </li></ul>
  30. 30. Internal Sales Organization Domestic Sales Area Western Sales Office Eastern Sales Office
  31. 31. Sales Group <ul><li>Sales Group </li></ul><ul><ul><li>Sub-division of a sales office, territory or market </li></ul></ul>
  32. 32. Sales Person <ul><li>Sales Person </li></ul><ul><ul><li>Defined in HR — Personnel Admin. </li></ul></ul><ul><ul><li>Specifically defines an individual rather than a position (sales rep.) in sales processing </li></ul></ul>
  33. 33. Internal Sales Organization Domestic Sales Area Western Sales Office Eastern Sales Office Southwest Sales Group Northwest Sales Group Sales Person Sales Person Sales Person Southeast Sales Group Northeast Sales Group Sales Person Sales Person
  34. 34. Shipping Point & Loading Point <ul><li>Shipping Point </li></ul><ul><ul><li>Location that performs all delivery related activities </li></ul></ul><ul><ul><li>Assigned a factory calendar </li></ul></ul><ul><ul><li>A delivery can be processed from only one shipping point </li></ul></ul><ul><li>Loading Point </li></ul><ul><ul><li>A subdivision of the shipping point used for more specialized handling </li></ul></ul>
  35. 35. Shipping Organization
  36. 36. Sales & Distribution - Master Data -
  37. 37. Master Data Customer Material <ul><ul><ul><ul><li>Pricing </li></ul></ul></ul></ul>
  38. 38. - General Data Basic Unit of Measure Division Material Group Sales Unit Delivering Plant Cash discount - Tax data Country Tax category Tax classification - Quantity stipulations Min. order quantity Min. delivery quantity Delivery unit Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales: text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
  39. 39. Base Unit of Measure The Base Unit of Measure is the unit of measure in which stocks are managed within your company. Division You may enter the Division which your product is in for sales (defaults if entered in the Basic data screen). Material Group A (freely definable) key that’s used to group several materials or services for analysis/reporting as well as search by match code. Sales Unit This is the unit of measure in which the material is sold, if different from the base unit of measure. Delivering Plant Plant, from which the material is available for sale. This is a default value only. Cash discount Indicator used for materials, which allow for a cash discount.
  40. 40. Tax data Country Country Tax category Taxes, applicable to this material (e.g. Federal, State taxes in US, VAT in GB) Tax classification taxable, exempt Quantity stipulations Min. order quantity Min. quantity a customer can order (in base unit of measure). Min. delivery quantity Min. delivery quantity to a customer. Delivery unit Only multiples of this number will be delivered to the customer.
  41. 41. - Grouping terms Matl statistics group Material pricing grp Volume rebate group Acct assignment grp Commission group Item Category group Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales: text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
  42. 42. Matl statistics group Helps to determine which data the system updates in the Logistics Information System (LIS). Material pricing grp A way to group materials with similar pricing conditions. Volume rebate group A material can be assigned to a volume rebate group (e.g. Low Rebate, High Rebate) if the material qualifies for rebate. Acct assignment grp A grouping of materials with the same accounting requirements (used to determine revenue and sales deduction accounts) Commission group Several materials can be assigned to the same commission group, if the commission sharing between representatives is the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%, Rep C: 12%). Item Category group A grouping of materials, that helps the system determine the Item Category. Item Category determines how a specific item is processed by system. E.g. a text item is not relevant for pricing.
  43. 43. General data Base unit Gross weight Net weight Avail. Check Shipping data (times in days) Trans. Grp LoadingGrp Packaging material data Matl grp ship. matls General plant parameters Negative stock Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
  44. 44. General data Base unit The Base Unit of Measure is the unit of measure in which stocks are managed within your company. Gross weight In Base Units of Measure. Net weight In Base Units of Measure. Avail. Check Tells the system when to do an availability check, as well as which MRP elements (such as purchase orders, reservations) to include in the check. Shipping data (times in days) Trans. Grp Transportation groups are groups of materials that have the same transportation requirements. For example, all goods that need refrigeration. Loading Grp Loading groups define materials that have the same loading requirements, such as forklift truck, or crane.
  45. 45. Packaging material data Matl grp ship. matls, or Material group shipping materials Freely definable group name, which is used to indicate groups of materials with similar shipping materials, such as liquids or bulk, for example. General plant parameters Negative stock Check mark indicator, which specifies whether negative stock is allowed at that plant.
  46. 46. - Sales texts Text specific to the material and in an appropriate language. Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
  47. 47. Account Groups <ul><li>Account group determines which fields are to be used in defining customer master data </li></ul>
  48. 48. Field Status <ul><li>Field status controls the use of each field within the customer master determining whether a field is required, optional, suppressed or display only </li></ul><ul><li>Field status controls are also relevant to a specific activity — create, change, or display </li></ul>
  49. 49. Sales & Distribution - Customer Master -
  50. 50. Customer Master
  51. 51. Customer Master <ul><li>Centralized data for both SD & FI </li></ul><ul><li>Segmented into three sections </li></ul><ul><ul><li>General data - address & communication </li></ul></ul><ul><ul><li>Company code data (FI) - banking and payment information related to FI </li></ul></ul><ul><ul><li>Sales data (SD) - pricing, delivery, output </li></ul></ul><ul><li>The sales data is specific to one sales area and is therefore dependent on the sales organization </li></ul>
  52. 52. Customer Master by Sales Area <ul><li>Customer </li></ul><ul><li>Sales Organization </li></ul><ul><li>Distribution Channel </li></ul><ul><li>Division </li></ul>
  53. 53. General Data — Address Customer Name Search Term Street address, City, Postal code, Country Language General Data — Communication Telephone, Fax, Data numbers
  54. 54. General data — Control data Account control : Vendor, Authorization Trading partner, Group key Tax information : Tax codes, Fiscal address Country code, City code VAT N, Tax jurisdiction code Equalization tax, Sole proprietor Tax on sls/pur. Reference data / area : International Locator No. Industry: Transport Zone Express station Train station Location code
  55. 55. General Data — Marketing Classification : Nielsen ID Customer classification Industry Industry codes Operating figures : Annual sales Number of employees Fiscal year variant Sales prospecting : Legal status
  56. 56. General Data — Payment Transactions Bank details Country Bank Key Account holder Bank Account Control Key Collection
  57. 57. General Data — Unloading points Unloading point Customer factory calendar Default Unloading Point Goods receiving hours
  58. 58. General Data — Foreign trade Country key for export control of customer Table of Denial Orders list (TDO) Special Designated Nationals list (SDN) Diversion High Risk Profile list (DHRP) Usage and Classification
  59. 59. General Data — Contact persons Name Telephone number Department First name Form of address (e.g. Mr., Ms.) Function
  60. 60. <ul><ul><ul><li>Accounting info Reconciliation Account </li></ul></ul></ul><ul><ul><ul><li> Sort key </li></ul></ul></ul><ul><ul><ul><li> Head office </li></ul></ul></ul><ul><ul><ul><li>Interest calculation Interest indicator </li></ul></ul></ul><ul><ul><ul><li> Interest calculation frequency </li></ul></ul></ul><ul><ul><ul><li> Last key date </li></ul></ul></ul><ul><ul><ul><li>Reference data Buying group </li></ul></ul></ul>Company Code Data Accounting Information
  61. 61. Company Code Data Payment Transactions Payment data: Payment terms Tolerance group Automatic Payment Transactions: Payment methods Alternative payer Lockbox
  62. 62. Company Code Data Correspondence Dunning data : Dunning procedure Dunning recipient Correspondence : Account number at customer Customer user Payment notices to : Customer Sales Accounting Legal
  63. 63. Company Code Data Insurance Export credit insurance : Policy number Institution number Amount insured Valid until Lead months Deductible
  64. 64. Sales Data — Sales area Sales order : Sales district Sales office Sales group Order probability Item proposal Account at customer Pricing / Statistics: Price group Customer pricing procedure Price list type Customer statistical group
  65. 65. S & D Data — Shipping Shipping : Delivery priority Shipping conditions Delivering plant Order combination Batch split allowed Partial Delivery: Complete delivery Partial delivery of item Maximum part deliveries
  66. 66. S&D Data — Billing Billing section : Manual invoice maint. Rebate Pricing Billing schedule Invoice list schedule Delivery and payment terms : Incoterms Payment terms Accounting : Account assignment group Taxes: Tax requirements for the customer
  67. 67. S&D Data — Partner functions <ul><li>The different partners are assigned </li></ul><ul><ul><li>SP Sold-to-party </li></ul></ul><ul><ul><li>BP Bill-to-party </li></ul></ul><ul><ul><li>PY Payer </li></ul></ul><ul><ul><li>SH Ship-to-party </li></ul></ul><ul><ul><li>… additional Partner function(s) </li></ul></ul>
  68. 68. Assigning Additional Partners — Siesta Baseball League - Vera Cruz, NM — Sold-to : 10018 Bill-to : 10018 Payer : 10018 Ship-to : 10018 — Siesta Baseball League - Vera Cruz, NM — Sold-to : 10018 Bill-to : 10018 Payer : 10018 Ship-to : 10018 Ship-to : 10249 - Bakersfield, CA Sold-to Payer Ship-to Bill-to Ship-to Sold-to Payer Ship-to Bill-to
  69. 69. Sales & Distribution - Business Partners -
  70. 70. Business Partners <ul><li>Defines all of the parties involved in a business transaction and differentiates between their roles — customer, carrier, employees, customer contact, etc. </li></ul><ul><li>Through customizing the system automatically assigns partners to the customer master and to transactions </li></ul>Sold-to Ship-to Bill-to Payer
  71. 71. Business Partners <ul><li>The system creates these four business partners by default. All four are required. </li></ul><ul><li>All four may be the same or may be different. </li></ul><ul><li>Since these are automatically assigned partners you may need to add additional partners to carry out your business transactions. </li></ul>Sold-to Ship-to Bill-to Payer
  72. 72. Business partners — Sold-to <ul><li>Customer that orders the goods </li></ul><ul><li>Can perform all primary partner functions — sold-to, ship-to, payer, bill-to </li></ul><ul><li>Primary type of business partner </li></ul><ul><li>Cannot be linked to other sold-to partners </li></ul>Sold-to Ship-to Bill-to Payer
  73. 73. Business partners — Ship-to <ul><li>Party that receives the goods </li></ul><ul><li>Can be created as an independent partner and linked to one or more sold-to partners </li></ul>Sold-to Ship-to Bill-to Payer
  74. 74. Business partners — Bill-to <ul><li>Party that receives the invoice </li></ul><ul><li>Can be created as an independent partner and linked to one or more sold-to partners </li></ul>Sold-to Ship-to Bill-to Payer
  75. 75. Business partners — Payer <ul><li>Party that sends the payment </li></ul><ul><li>Can be created as an independent partner and linked to one or more sold-to partners </li></ul>Sold-to Ship-to Bill-to Payer
  76. 76. Sold-to Bill-to Payer Sold-to Ship-to Ship-to Ship-to Ship-to Ship-to Ship-to
  77. 77. Sales & Distribution - Pricing -
  78. 78. Pricing <ul><li>“ World-class” functionality </li></ul><ul><li>Highly customizable & extendible </li></ul><ul><li>One of the most complex features of SAP </li></ul><ul><li>Used to determine the net price for a material or an order </li></ul>
  79. 79. Pricing Process <ul><li>Standard pricing calculates the gross price, then applies discounts, surcharges and applicable taxes to arrive at the final price final price = gross price - discounts + surcharges + taxes </li></ul><ul><li>Cost-plus pricing determines the base cost and applies the appropriate discounts, surcharges and taxes final price = cost - discounts + surcharges + taxes </li></ul>
  80. 80. Pricing Components <ul><li>Pricing is based on a matrix of predefined and custom elements </li></ul><ul><li>Delivered element groups (a.k.a. conditions) </li></ul><ul><ul><li>Prices </li></ul></ul><ul><ul><li>Discounts & Surcharges </li></ul></ul><ul><ul><li>Freight </li></ul></ul><ul><ul><li>Taxes </li></ul></ul>
  81. 81. Pricing Procedure <ul><li>In short, the mechanism used to arrive at the final price </li></ul><ul><li>Considers all of the applicable pricing conditions, e.g. material price, customer discount </li></ul><ul><li>Is assigned by: sales area, sold-to party and sales document type (e.g. sales order) </li></ul>
  82. 82. Pricing Procedure <ul><li>The pricing procedure uses what SAP calls “the condition technique”. </li></ul><ul><li>The pricing condition technique starts with the: </li></ul><ul><ul><li>Pricing Procedure which looks at </li></ul></ul><ul><ul><li>Conditions which use </li></ul></ul><ul><ul><li>Access Sequences which accesses </li></ul></ul><ul><ul><li>Condition tables which point to </li></ul></ul><ul><ul><li>A price, discount or other condition ($) </li></ul></ul>
  83. 83. R/3 Pricing Process UNIFORM SALES DOC. ITEM DETERMINE PRICING PROCEDURE FOR ITEM PRICE THE ITEM DETERMINE ACCESS SEQUENCE FOR EVERY CONDITION TYPE IN PRICING PROCEDURE ACCESS THE CONDITION RECORDS AND DETERMINE PRICE SALES AREA & DOCUMENT TYPE & SOLD-TO CONDITION TYPE AND ACCESS SEQUENCE ARE LINKED IN TABLE PR00 KI00 TX00 FR00 CONDITION TYPE ACCESS SEQUENCE TX00 FR00 KI00 PR00 - - - $9.25 N/A STOPS LOOKING AFTER FINDING FIRST VALUE ETC . PRICE ELEMENT CONTROL PARAMETERS UPPER/LOWER LIMITS PRICING PROCEDURE USSTD PR00 TX00 KI00 FR00 USALT DISCOUNT CONDITION TYPE CONDITION PRICE FREIGHT TAXES DISCOUNT PRICE KI01 PR00 KEY CUSTOMER/MAT’L OR PRICE LIST/MAT’L OR MATERIAL LOOK FOR CONDITION RECORDS IN THIS ORDER OF CONDITION TABLES ACCESS SEQUENCE 01 02 03 PR00 CUSTOMER / MATERIAL PRICE LIST TYPE/MAT’L MATERIAL OR DER ETC . KI00 01 02 03 CUSTOMER / MATERIAL PRICE LIST TYPE/MAT’L MATERIAL SALES AREA DOC . TYPE SOLD TO PRICING PROCEDURE US01 US01 UK01 UK02 USSTD USALT UKSTD UKSTD A B 1 1 1 1 A A
  84. 84. Price Agreements <ul><li>Simple price agreements </li></ul><ul><ul><li>product </li></ul></ul><ul><ul><li>customer </li></ul></ul><ul><ul><li>customer & material </li></ul></ul><ul><ul><li>customer group & material </li></ul></ul><ul><li>Detailed price agreements </li></ul><ul><ul><li>pricing scales </li></ul></ul><ul><ul><li>rebates </li></ul></ul><ul><ul><li>customer expected price </li></ul></ul>
  85. 85. <ul><li>Customer Material Info. Record </li></ul><ul><li>Item Proposal </li></ul><ul><li>Listing & Exclusion </li></ul><ul><li>Product Substitution </li></ul>
  86. 86. Customer/Material Info. Record <ul><li>Defines a customer alias for a material & description, for example: Material # : Glove Customer # : Pastime Glove </li></ul><ul><li>Can further define attributes of the material, shipping and partial delivery information specific to the product and customer </li></ul><ul><li>Referenced in the sales order using the Ordering Party overview </li></ul>
  87. 87. Item Proposal <ul><li>Used to define frequently ordered combinations or special assortments of products and quantities </li></ul><ul><li>Either products or products with quantities can be selected during order entry </li></ul><ul><li>An item proposal can be defined for a customer via the customer master record </li></ul>
  88. 88. Material Listing & Exclusion <ul><li>Used to control what products are available for a customer or group </li></ul><ul><li>Material Listing — defines products that can be sold to a customer </li></ul><ul><li>Material Exclusion — defines products that cannot be sold to a customer </li></ul>
  89. 89. Product Substitution Material Determination <ul><li>Enables automatic or manual substitution of materials during sales order processing </li></ul><ul><li>Examples: </li></ul><ul><ul><li>substitute a standard product with a promotional material </li></ul></ul><ul><ul><li>substitute based on a customer preference </li></ul></ul><ul><ul><li>substitute based on selection list (manual) </li></ul></ul>
  90. 90. Customizing For Transactions Shipping Functions <ul><li>Shipping Point Determination </li></ul><ul><ul><li>The shipping point is determined for each line item based on the shipping point determination </li></ul></ul><ul><ul><li>shipping point = shipping condition + loading group + delivering plant </li></ul></ul>
  91. 91. Customizing For Transactions Shipping Functions <ul><li>Route Definition </li></ul><ul><ul><li>Route to be traveled and the transit time </li></ul></ul><ul><ul><li>Generic routes can be used to simply define transit time </li></ul></ul><ul><li>Route Determination Proposed route = shipping point + destination country + transportation zone + shipping condition </li></ul>
  92. 92. Sales & Distribution - Transactions -
  93. 93. Inquiry Credit Memo Returns Quotation Sales Order Cash Sale Rush Order Consignment Contract Scheduling Agreement Debit Memo Returnable Packaging
  94. 94. Order Processing Functionality <ul><li>Delivery scheduling </li></ul><ul><li>Availability check </li></ul><ul><li>Transfer of requirements to MRP </li></ul><ul><li>Pricing </li></ul><ul><li>Credit check </li></ul><ul><li>Shipping point & route determination </li></ul><ul><li>Foreign trade & license processing </li></ul><ul><li>Document flow </li></ul>
  95. 95. Delivery Scheduling <ul><li>Automatic scheduling of essential shipping activities ... Calculated using defined activity times ... </li></ul><ul><li>Resulting in scheduled activity dates </li></ul><ul><li>Determined using backward and forward scheduling rules </li></ul>
  96. 96. Delivery Scheduling <ul><li>Structure of sales documents </li></ul>Header Line item # 1 Line Item # 2 Schedule line # 1 Schedule line # 1 Schedule line # 2
  97. 97. Delivery Scheduling — Terminology <ul><li>Transportation lead time — time required to schedule transportation </li></ul><ul><li>Pick/Pack time — time required for picking and packing </li></ul><ul><li>Load time — time required to load </li></ul><ul><li>Transit time — time required to transport goods from shipping point to ship-to </li></ul>
  98. 98. Requested Delv. Date Goods Issue Loading Material Availability Order Date Transp. Sched. Transit Time (2 days) Loading Time (1 day) Pick & Pack Time (2 days) Transp. Sched. Time (1 day) 25 26th 27th 28th 29th 31st 25th
  99. 99. Order Date Transit Time (2 days) Loading Time (1 day) Transp. Sched. Time (1 day) New Delv. Date 27th 27th 28th 29th 31st 26th 27 1 Requested Delv. Date Goods Issue Loading Material Availability Transp. Sched. Pick & Pack Time (2 days)
  100. 100. Availability Check <ul><li>Determines the material availability date </li></ul><ul><li>Considers inward and outward movement of inventory — customizable </li></ul><ul><li>Influences partial deliveries by </li></ul><ul><ul><li>proposing a quantity that can be delivered on the requested date (complete delivery) </li></ul></ul><ul><ul><li>determines the earliest date for full delivery </li></ul></ul><ul><ul><li>determines the number and dates for partial deliveries to fulfill the order </li></ul></ul>
  101. 101. Availability Check <ul><li>In determining the material availability date the system can include specific stocks if selected, such as: </li></ul><ul><ul><li>Safety stock </li></ul></ul><ul><ul><li>Stock in transfer </li></ul></ul><ul><ul><li>Quality inspection stock </li></ul></ul><ul><ul><li>Blocked stock </li></ul></ul><ul><ul><li>Restricted use stock </li></ul></ul>
  102. 102. Transfer of Requirements to MRP <ul><li>Ordered quantities are passed to MRP (MM) </li></ul><ul><li>Controlled by the schedule line category </li></ul><ul><li>Blocking of documents can affect requirements passing — delivery block </li></ul>
  103. 103. Credit Check <ul><li>Efficient means to implement credit management </li></ul><ul><li>Integrated with FI — via credit control area </li></ul><ul><li>Automatically alerts when a credit check fails </li></ul><ul><li>Comprehensive credit management reporting </li></ul>
  104. 104. Shipping Point & Route Determination <ul><li>A shipping point is determined for each line item — shipping point determination </li></ul><ul><li>A delivery can only be processed from one shipping point </li></ul><ul><li>Routes - route to be traveled & transit time are determined using customized rules </li></ul><ul><li>Routes can be used to simply define transit time </li></ul>
  105. 105. Foreign Trade & License Processing <ul><li>Predefined trade areas — NAFTA, EU </li></ul><ul><li>Automated reporting for trade areas </li></ul><ul><li>Automated controls </li></ul><ul><ul><li>license management </li></ul></ul><ul><ul><li>embargo lists </li></ul></ul><ul><ul><li>control by customer, country, product, point in time </li></ul></ul>
  106. 107. Shipping Overview <ul><li>Comprehensive functionality to support picking, packing and loading functions </li></ul><ul><li>Work list and deadline monitoring </li></ul><ul><li>Functions with backorder processing </li></ul><ul><li>Tightly coupled to the MM and FI modules </li></ul><ul><li>Facility for transportation management </li></ul>
  107. 108. Shipping Overview Order Combination Order Partial Delivery Order Order Order Delivery Delivery Delivery Order Complete Delivery Delivery Delivery
  108. 109. Shipping Overview <ul><li>Delivery creation activities </li></ul><ul><ul><li>checks order and materials to determine if a delivery is possible — delivery block, incompleteness </li></ul></ul><ul><ul><li>confirms availability </li></ul></ul><ul><ul><li>confirms export/foreign trade requirements </li></ul></ul><ul><ul><li>determines total weight & volume </li></ul></ul>
  109. 110. Shipping Overview <ul><li>Delivery creation activities </li></ul><ul><ul><li>generates packing proposal </li></ul></ul><ul><ul><li>considers partial deliveries </li></ul></ul><ul><ul><li>updates route assignment </li></ul></ul><ul><ul><li>assigns picking location </li></ul></ul><ul><ul><li>determines batches </li></ul></ul><ul><ul><li>updates sales order — status, delivery qty </li></ul></ul>
  110. 111. Deliveries & Delivery Notes <ul><li>The Delivery Note </li></ul><ul><ul><li>Initiates the delivery process </li></ul></ul><ul><ul><li>Control mechanism for the process </li></ul></ul><ul><ul><li>Changes to delivery are allowable - products, quantities </li></ul></ul>Delivery Note Picking Packing Loading Post Goods Issue Status
  111. 112. Delivery Due List <ul><li>Produces a work-list of deliveries </li></ul><ul><li>Encompasses deliveries and transfers </li></ul><ul><li>Can be scheduled to run in batch </li></ul><ul><li>Automatically combines deliveries </li></ul>
  112. 113. Picking <ul><li>Quantities based on delivery </li></ul><ul><li>Assigned date when picking should begin </li></ul><ul><li>Automated storage location assignment </li></ul><ul><li>Supports serial number tracking and batch management </li></ul><ul><li>Integrated with Warehouse Management (WM) </li></ul>
  113. 114. Packing <ul><li>Identifies which packaging is to be used for specified products </li></ul><ul><li>Identifies and updates accounts associated with returnable packaging </li></ul><ul><li>Tracks the packed product by container </li></ul><ul><li>Insures weight/volume restrictions are enforced </li></ul>
  114. 115. Goods Issue <ul><li>Event that indicates the change in ownership of the products </li></ul><ul><li>Reduces inventory </li></ul><ul><li>Automatically updates the G/L accounts </li></ul><ul><li>Ends the shipping process and prevents changes to the shipping documents </li></ul>
  115. 116. Goods Issue General ledger Inventory 750 Cost of goods sold 750
  116. 117. Billing Overview <ul><li>Automated invoicing based on sales orders and/or deliveries </li></ul><ul><li>Functionality for processing credit/debit memos and rebates </li></ul><ul><li>Integration with FI & CO-PA </li></ul><ul><li>Updates customer’s credit data </li></ul><ul><li>Can create pro forma invoices </li></ul>
  117. 118. Automatic Account Assignment <ul><li>Defines the G/L accounts that billing entries are posted to — revenue, deduction, freight charges </li></ul>Cust Acct. Grp. 01 Application V Sales Org. SOxx KOFI Chart of Accounts CHRT From Table From Sales Doc. Account Key ERL From Pricing Proc Condition Type 610000 From Table G/L Account From Customer Master From Sales Doc. From Sales Doc.
  118. 119. Separate invoice per delivery Delivery Order Delivery Invoice Invoice Delivery Order Delivery Invoice Delivery Order Collective Invoice Order Delivery Invoice Invoice Invoice Split
  119. 120. Billing Documents <ul><li>Explicitly specify documents </li></ul><ul><li>Billing due list — builds a worklist of invoices that should be generated </li></ul><ul><li>Automatic posting to FI </li></ul>
  120. 121. Billing Documents General ledger A/R recon. 2000 Revenue 2000 Customer 2000
  121. 122. Billing Plans <ul><li>Periodic — total amount for a planned billing period </li></ul><ul><li>Milestone — distributing the total amount over multiple billing dates - typically used with the project system (PS) </li></ul><ul><li>Installment — evenly proportioned amounts and defined payment dates </li></ul><ul><li>Resource related — consumed resources such as service or consulting </li></ul>
  122. 123. Billing Description % Value Billing Milestone Billing date block status 11/20/96 Contract 10 30,000 - x x 01/20/97 Assembly 40 120,000 - x x 04/20/97 Operational 40 120,000 x x 05/20/97 Acceptance 10 30,000 x x 06/20/97 Final invoice -- - - x Sales Order Billing Plan Sold-to : QAZ Industries Delivery Date : 06/20/97 Material : 546-dk1 Generator Price : $300,000
  123. 124. <ul><li>Contracts </li></ul><ul><li>Schedule Agreements </li></ul>
  124. 125. Contracts <ul><li>Defined quantities and validity period for a customer </li></ul><ul><li>The contract is fulfilled by orders placed against the contract - release orders </li></ul><ul><li>Contracts are automatically updated through release order processing </li></ul><ul><li>Pricing can be assigned to a contract </li></ul>
  125. 126. Contract Target Qty: 900 Order Qty: 700 Contract Target Qty: 900 Order Qty: 750 . . . Release Order Order Qty: 200 Release Order Order Qty: 150
  126. 127. Scheduling Agreements <ul><li>Defines specific product quantities and delivery dates for a customer </li></ul><ul><li>Schedule lines and processed through standard delivery processing </li></ul><ul><li>Availability check is performed during creation and quantities are passed to MRP </li></ul><ul><li>System automatically updates delivered quantities </li></ul>
  127. 128. Scheduling Agreement Date Qty 05/15 100 06/15 100 07/15 200 08/15 300 Delivery 5/10 100 Delivery 6/10 100 Delivery 7/10 200 Delivery 8/10 300
  128. 129. Backorder Processing Rescheduling
  129. 130. Backorders <ul><li>Backorder processing </li></ul><ul><ul><li>determines which orders have unconfirmed quantities by customer or material </li></ul></ul><ul><ul><li>sort the orders according to priority </li></ul></ul><ul><ul><li>assign available stock to outstanding orders or reassign confirmed quantities to high-profile orders </li></ul></ul>
  130. 131. Backorders <ul><li>Rescheduling </li></ul><ul><ul><li>updates the orders with the results of the availability check </li></ul></ul><ul><ul><li>can be used to manage the distribution of available inventory when demand is greater than supply </li></ul></ul><ul><li>Best if run in batch mode, rescheduling can be very time consuming </li></ul>
  131. 132. Return Order Goods Receipt Quality Inspection Credit Memo
  132. 133. Order Delivery Invoice Returns Delivery Return Credit Memo 1 2 3 Return to Inventory
  133. 134. Customer Returns <ul><li>Returns document </li></ul><ul><ul><li>Billing block can be proposed </li></ul></ul><ul><ul><li>Use the Order reason field to identify the reason for the return </li></ul></ul><ul><ul><li>Full access to pricing and ability to re-price </li></ul></ul><ul><li>Return delivery </li></ul><ul><ul><li>Issues a goods receipt to place material into inventory </li></ul></ul>
  134. 135. Customer Returns <ul><li>Credit memo </li></ul><ul><ul><li>Billing block must be cleared from Return </li></ul></ul><ul><ul><li>Posts to FI </li></ul></ul><ul><ul><li>Can be processed in batch (background) </li></ul></ul><ul><ul><li>Can be processed collectively (grouped) </li></ul></ul>
  135. 137. SAP Document FAX Printed Documents Email EDI Bar Coded Documents Workflow
  136. 138. Communication — Output <ul><li>Output — traditional forms or electronic communications produced for internal or external partners </li></ul><ul><li>Assigned to business partners & sales documents </li></ul><ul><li>Definable media — EDI, fax, print </li></ul><ul><li>Highly customizable — Sapscript </li></ul>
  137. 139. Communication — Text <ul><li>Texts are used for internal and external communication </li></ul><ul><li>Created for business partners, materials, header or item level of sales documents — order, delivery, billing, picking lists </li></ul>
  138. 140. SIS Overview <ul><li>Flexible information system designed to support business planning, forecasting and reporting </li></ul><ul><li>Pre-defined catalog of performance measures and reports </li></ul><ul><li>On-demand access to reports and exceptions </li></ul><ul><li>Data maintained in a separate database </li></ul>
  139. 141. Logistics Information System <ul><li>Inventory Management </li></ul><ul><li>Purchasing </li></ul><ul><li>Sales and Distribution </li></ul><ul><li>Production </li></ul><ul><li>Plant Maintenance </li></ul><ul><li>Quality Management </li></ul>
  140. 142. Inventory Information System Standard Analysis <ul><li>Material </li></ul><ul><li>Plant </li></ul><ul><li>Storage Location </li></ul><ul><li>MRP Controller </li></ul><ul><li>Material Groupings </li></ul>
  141. 143. Purchasing Information System Standard Analysis <ul><li>Material </li></ul><ul><li>Vendor </li></ul><ul><li>Material Group </li></ul><ul><li>Purchasing Group </li></ul><ul><li>Purchasing Documents </li></ul>
  142. 144. Sales Information System Standard Analysis <ul><li>5 Pre-defined drill-down reports </li></ul><ul><ul><li>Customer </li></ul></ul><ul><ul><li>Material </li></ul></ul><ul><ul><li>Sales Organization </li></ul></ul><ul><ul><li>Shipping Point </li></ul></ul><ul><ul><li>SD Documents </li></ul></ul>
  143. 145. Production Information System Standard Analysis <ul><li>Product Group </li></ul><ul><li>Material </li></ul><ul><li>Work Center </li></ul><ul><li>Production Resources and Tools </li></ul>
  144. 146. Reporting Tools <ul><li>Value display - absolute or percentage </li></ul><ul><li>Top N - top 10, top 100, etc. </li></ul><ul><li>Sorted - ascending or descending </li></ul><ul><li>ABC </li></ul><ul><li>Classification </li></ul><ul><li>Graphics - 2D, 3D </li></ul>

×