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TWU Text-a-Librarian Service

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part of session:
Virtual Reference: To Consort or Not?
Texas Library Association Conference
Austin, Tx
April 12-15

Published in: Education, Technology
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TWU Text-a-Librarian Service

  1. 1. TWU LIBRARIES TEXT-A-LIBRARIAN SERVICE <ul><li>Greg Hardin, M.L.S. Reference Librarian II </li></ul><ul><li>[email_address] @ghardin </li></ul>
  2. 2. WHY IT WORKS <ul><li>Easy </li></ul><ul><li>Fast </li></ul><ul><li>Familiarity </li></ul><ul><li>Free </li></ul>
  3. 5. STATISTICS 2011 January 5 February 4 March 10 April 2 May June July August September October November December 2010 January February March April 3 May 7 June 10 July 4 August 2 September 23 October 14 November 6 December 6
  4. 6. MARKETING <ul><li>Web page </li></ul><ul><li>Library Blog </li></ul><ul><li>Campus-wide marketing </li></ul><ul><li>Web App </li></ul>
  5. 10. STAFFING <ul><li>Txt-a-Librarian is staffed 83 hours a week alongside our Ask-a-Librarian service. Sunday 2:00-10:00 pm Monday - Thursday 8:00 am - 10:00 pm Friday 8:00 am - 6:00 pm Saturday 9:00 am - 6:00 pm </li></ul>
  6. 11. MULTIPLE CAMPUSES <ul><li>Texas Woman’s University Libraries do have multiple departments and even multiple campuses. </li></ul>
  7. 12. CREDIT & THANKS <ul><li>TWU Libraries Web App: Johnathan Wilson Reference Librarian </li></ul><ul><li>Ask-a service & Stats: Andy Tucker Reference Librarian </li></ul><ul><li>Connie Maxwell Assistant Director, Research </li></ul><ul><li>Staff who work with the TWU Libraries Ask-a & SMS services: Jimmie Lyn Harris, Annita Owens, Elaine Cox, Sandy Cochran, and Caitlin Rodgers </li></ul>

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