http://ow.ly/hsc9k, Your customers use your products and services every day. They’re a great resource your company can leverage for product innovation and development prioritization. You can also turn to them to provide social support and word-of-mouth marketing content by connecting them to other customers and prospects.
Watch Zoli Radnai, Senior Community Manager at Prezi, to learn how he uses the Get Satisfaction customer community to:
Solicit and prioritize feedback, and leverage customers for product testing
Activate community Champions for support assistance and brand advocacy
Facilitate open, trust-building conversations between customers, employees, and prospects