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CHATBOTS IN
ECOMMERCE
INDUSTRY
FEATURES
Notify users with
offers and promotions
Analyse user
discussions to improve
user’s engagement
Order tracking and
fulfillment
Enables clients to find
the right products by in-
tense filters
Customers can browse
the products in natural
language conversation
ENGATI BOT IS HERE TO HELP
www.engati.com contact@engati.com
ENGATI SUPPORTS
LINE KIK TELEGRAM SLACKMESSENGER WEBCHAT SKYPE VIBER
A Coviam Technologies Platform
CHALLENGES IN ECOMMERCE INDUSTRY
Data Source - Forrester, 2017
x
57%Customers Quit
shopping in-between,
if their query is not
resolved instantly
? 60%Customers are not
able to find the
required content
on the websites
Data Source - Business Insider report, 2016
80%
of businesses already
used or planned
to use chatbots
by 2020
85%
of customer service
interactions will be
empowered by Chatbots
by the year 2020
Data Source - Gartner, 2016
? 24/7
@
Come experience the future of online retail with Engati like no other bot
platform can provide - with out of the box integrations for your popular
eCommerce store software!
nbo
nbo
nbo
nbo
nbo
Prevent Cart Abandonment
Customers don't need to go to any other platform for
help. It is altogether coordinated in a single place
Perfect for mobile engagement
Customers can share products and purchases to their
friends through the social sharing features
Save your customer service cost with affordable way
to reach to a large audience
365*24*7 Available for diagnosis and treatment
Dynamic and conversational user experience
BENEFITS
HOW CHATBOTS CAN HELP?
Customer experience and service
Improve your
sales
Make conversation
with users
Help customers to make
a purchasing decision

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Learn how to build chatbots for eCommerce industry with Engati!

  • 1. CHATBOTS IN ECOMMERCE INDUSTRY FEATURES Notify users with offers and promotions Analyse user discussions to improve user’s engagement Order tracking and fulfillment Enables clients to find the right products by in- tense filters Customers can browse the products in natural language conversation ENGATI BOT IS HERE TO HELP www.engati.com contact@engati.com ENGATI SUPPORTS LINE KIK TELEGRAM SLACKMESSENGER WEBCHAT SKYPE VIBER A Coviam Technologies Platform CHALLENGES IN ECOMMERCE INDUSTRY Data Source - Forrester, 2017 x 57%Customers Quit shopping in-between, if their query is not resolved instantly ? 60%Customers are not able to find the required content on the websites Data Source - Business Insider report, 2016 80% of businesses already used or planned to use chatbots by 2020 85% of customer service interactions will be empowered by Chatbots by the year 2020 Data Source - Gartner, 2016 ? 24/7 @ Come experience the future of online retail with Engati like no other bot platform can provide - with out of the box integrations for your popular eCommerce store software! nbo nbo nbo nbo nbo Prevent Cart Abandonment Customers don't need to go to any other platform for help. It is altogether coordinated in a single place Perfect for mobile engagement Customers can share products and purchases to their friends through the social sharing features Save your customer service cost with affordable way to reach to a large audience 365*24*7 Available for diagnosis and treatment Dynamic and conversational user experience BENEFITS HOW CHATBOTS CAN HELP? Customer experience and service Improve your sales Make conversation with users Help customers to make a purchasing decision