The costs of doing business in Moldova are low for a reason. Even though political changes will have little to no impact on IT centers serving clients abroad and overall conditions are getting better as the economy continues to grow, firms opening centers in
the country need to bring their own managers (at least at first) and trainers to help staff round out their skills.
10. The IDC Perspective
Moldova is European
Its culture and history are intrinsically linked to the rest of the continent. Its system of
education, business processes, and business approaches align with those of Europe.
It is still early days for both the overall IT market in Moldova and for the country's role
as an IT development and services location
It has one of Europe's lowest costs of doing business
The government has developed numerous incentives for attracting foreign firms.
A skilled labor force and a 7.4% unemployment rate means people are looking for work.
And there is plenty of office space.
Moldova well positioned for high-value activities like analysis and design and software
development and testing
Spending on nearshore activities will be more than 40% higher.
While the potential for building cost-effective centers is high, the market is small – because
the country is small – and international vendors that move quickly will have the advantage.
11. Plan for it
Leadership needed – management and up
Training required – adding experience to intelligence
Productivity – room for improvement
Management standards are still developing in Moldova. Since the collapse of the Soviet
Union, commonly accepted practices employed in free-market economies have been slow
to take hold in the business community.
Just because training is considered important and generally a positive part of the corporate
world does not mean it happens.
On the surface, the productivity level of the IT service industry in Moldova might ring alarm
bells among those thinking of building IT development and service centers there.
12. Find out More
Visit www.investict.md and
Open the Business to Business ICT Portal www.b2b.ict.md and find a partner
Get in Touch
Download ICT Whitepaper, Download the PowerPoint presentation, Dowload the PDF
Brochure
Look for contacts and partnerships on the B2B directory of moldovan ICT companies.
Ministry of Information Technology and Communications
+373 22 251 175 & contact@investict.md
www.mtic.gov.md
Moldovan Association of Private ICT Companies
+373 22 887 000 & office@ict.md
www.ict.md
13. Thank you for your time!
If you need additional information, feel free to contact us:
Dona Scola, Deputy Minister,
Ministry of Information Technology and Communications
Address: Moldova, Chisinau, Stefan cel Mare str. 134
Email: contact@investict.md
Website: www.investict.md
Phone: +373 22 251 175
www.investict.md
Editor's Notes
Moldova has free trade agreements with every CIS country except Tajikistan, it is a member of the World Trade Organization, and has signed on to the Autonomous Trade Preference Agreement with EU (until 2015, when it will likely be replaced with another agreement) and several regional free-trade and economic cooperation agreements.
Moldova borders the EU and the CIS and is also convenient. In addition to its European time zone (GMT +2), Moldova's main airport in Chișinău has direct flights to major European hubs like Munich, Moscow, and Vienna - making most European cities less than a half-day's travel away.
Every year around 2,000 students graduate Moldovan universities with degrees in computing or a related field. (Another 8,500 have math or engineering degrees. They are all ready to be trained and join IT firms looking for hardworking, mid- and high-end developers. Many are trilingual, speaking Romanian, Russian, and French or English.
ICT talent – 20,000 and growing:In 2010, more than 20,000 individuals were employed in the ICT sector. Around 83% were technical specialists such as software engineers, analysts, developers, and project managers.
The IT market is currently hardware dominated but: the 5-year average software and services spending growth rate exceeds the hardware rate; broadband penetration is rapidly expanding among businesses; and telco competition is driving uptake of handsets and household internet.Local market still hardware centric, but accelerating IT services growth and massive government investments in IT spending drive boom ahead.
The first steptsinvolvend launch of several projects and services for citizens (e-Record, Mobile Signature, Local Documents Registry) businesses (e-Licensing, Electronic Fiscal Record, Fast Electronic Statement) and for government activities (Open Data Portal, Registry of Personal Data, M-Pas. More services and platforms are expected to be launched: e-Payment, e-Visa, e-Public Procurement, M-Cloud, M-Sign.
The costs of doing business in Moldova are low for a reason. Even though political changes will have little to no impact on IT centers serving clients abroad and overall conditions are getting better as the economy continues to grow, firms opening centers in the country need to bring their own managers (at least at first) and trainers to help staff round out their skills.