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"The Future Business" by Peter Fisk

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Summary of Peter Fisk's Keynote Session on Day 1 of the Global Advanced Management Program at IE Business School. What is the DNA of the 21st century business? What is different, and what does it mean for you as a leader? More at theGeniusWorks.com or email peterfisk@peterfisk.com

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"The Future Business" by Peter Fisk

  1. 1. Professor Peter Fisk Academic Director, Global AMP www.theGeniusWorks.com BUSINESS THE FUTURE
  2. 2. © Peter Fisk 2019 • How is the 21st Century Business different from the 20th Century Business? • East and West, Tech and Human, Profit and Purpose, Start-up and Corporate • Paradoxes provide new opportunities … to reinvent how we work, how we win • Learning from Asia’s high growth markets, and doing business differently • Defining the DNA of the future business, and what it takes to be a great leader
  3. 3. The future isn’t like it used to be © Peter Fisk 2019 FUTUREHISTORY Unpredictable Predictable Stability Efficiency Optimisation Agility Innovation Experimentation
  4. 4. How is business changing? © Peter Fisk 2019
  5. 5. © Peter Fisk 2019 • How is the 21st Century Business different from the 20th Century Business? • East and West, Tech and Human, Profit and Purpose, Start-up and Corporate • Paradoxes provide new opportunities … to reinvent how we work, how we win • Learning from Asia’s high growth markets, and doing business differently • Defining the DNA of the future business, and what it takes to be a great leader
  6. 6. The future business is different © Peter Fisk 2019
  7. 7. Tensions of the 21st Century Business © Peter Fisk 2019
  8. 8. Future Today Change Stability Society Business Humans Machines Insurgents Incumbents Experimental Structured Global Local Tensions of the 21st Century Business
  9. 9. Time to think differently
  10. 10. © Peter Fisk 2019 • How is the 21st Century Business different from the 20th Century Business? • East and West, Tech and Human, Profit and Purpose, Start-up and Corporate • Paradoxes provide new opportunities … to reinvent how we work, how we win • Learning from Asia’s high growth markets, and doing business differently • Defining the DNA of the future business, and what it takes to be a great leader
  11. 11. What can we learn from Asia?
  12. 12. Incredible Asia
  13. 13. • 5 billion people • 65% of the world’s mega-cities • 35% of the global economy • 70% of global economic growth • 30 of the Fortune 100 • 6 of the 10 largest banks • 8 of the 10 largest armies • 5 nuclear powers • massive technological innovation • the newest crop of top-ranked universities • ethnically, linguistically, and culturally diverse Incredible Asia
  14. 14. • 5 billion people • 65% of the world’s mega-cities • 35% of the global economy • 70% of global economic growth • 30 of the Fortune 100 • 6 of the 10 largest banks • 8 of the 10 largest armies • 5 nuclear powers • massive technological innovation • the newest crop of top-ranked universities • ethnically, linguistically, and culturally diverse Incredible Asia
  15. 15. New ideas from fast-growth markets and business
  16. 16. Guiyang 4100kmradius 5billionpeople
  17. 17. Schenzen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Singapore Bangkok Hyderabad Guiyang 4100kmradius 5billionpeople
  18. 18. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  19. 19. Destination 1 … Tokyo
  20. 20. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD Kikkoman
  21. 21. Kikkoman … the world’s oldest brand
  22. 22. Kikkoman … “Make haste slowly”
  23. 23. Destination 2 … Shenzhen
  24. 24. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  25. 25. Tencent … China’s largest tech company
  26. 26. Tencent … “Google + Amazon + Facebook” all in one
  27. 27. Tencent … an ecosystem around WeChat
  28. 28. BYD … the world’s leading electric car maker
  29. 29. Destination 3 … Beijing
  30. 30. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  31. 31. Bytedance … the world’s largest “unicorn”
  32. 32. Xiaomi … from Apple imitator to emerging markets
  33. 33. Meituan Dianping … world’s most innovative company
  34. 34. Wanda … the “Disney” of shopping and entertainment
  35. 35. Destination 4 … Hangzhou
  36. 36. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  37. 37. Alibaba … from business directory to ecosystem
  38. 38. Alibaba … $30bn sales in one day each year
  39. 39. Alibaba … from business directory to ecosystem
  40. 40. Alibaba … B2B+B2C+C2C = Data
  41. 41. Alibaba … “self-tuning” for relentless innovation
  42. 42. Destination 5 … Qingdao
  43. 43. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  44. 44. Haier … the company of 10,000 start-ups
  45. 45. Haier’s “Rendanheyi” model of 10,000 start-ups
  46. 46. Haier’s “Rendanheyi” model of 10,000 start-ups
  47. 47. Destination 6 … Seoul
  48. 48. The world’s most innovative country
  49. 49. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  50. 50. Samsung … the art and science of innovation
  51. 51. Samsung … the art and science of innovation
  52. 52. The 7% Growth Club
  53. 53. Destination 8 … Mumbai
  54. 54. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  55. 55. Reliance … launch to leader in 3 months with JioPhone
  56. 56. Reliance … launch to leader in 3 months with JioPhone
  57. 57. Destination 7 … Singapore
  58. 58. Reliance Tata Grab Tencent Huawei Alibaba Samsung Softbank Uniqlo Haier Bytedance DJI Meituan Xiaomi DBSBank Wanda Shenzhen Mumbai Jakarta Hangzhou Beijing Qingdao Seoul Tokyo Guiyang Singapore Hyundai Bangkok Hyderabad BYD
  59. 59. Grab … delivering anything anywhere
  60. 60. Grab … integrating lifestyle, retail and finance
  61. 61. DBS Bank … the world’s best bank
  62. 62. DBS Bank … reimagining money, reinventing banks
  63. 63. DBS Bank … making banking invisible
  64. 64. Culture Map
  65. 65. What can we learn from Asia?
  66. 66. I Ching … The Book of Changes 变易 Everything changes 简易 Simplify change 不易 Nothing changes
  67. 67. Confucianism Social harmony Collaboration Education Hard work Frugality
  68. 68. What can we learn from Asia? Long term view Fast and intuitive State support Entreprenerial processes Research clusters Hard work Business ecosystem Mobile fIrst Intrinsic balance Market scale Copy and adapt Frugal mindset Cultural values Personal relationships Emotional agility Alternative worldview Constant experimentation Inspired leaders
  69. 69. How to find a better way? © Peter Fisk 2019
  70. 70. © Peter Fisk 2019 • How is the 21st Century Business different from the 20th Century Business? • East and West, Tech and Human, Profit and Purpose, Start-up and Corporate • Paradoxes provide new opportunities … to reinvent how we work, how we win • Learning from Asia’s high growth markets, and doing business differently • Defining the DNA of the future business, and what it takes to be a great leader
  71. 71. 20th Century vs 21st Century Business © Peter Fisk 2019 Today Future Corporates Ecosystems Optimisation Innovation Physical Digital Hierarchies Networked Experts Integrators Functions Projects Analytical Intuitive Shareholders Society Profit Progress
  72. 72. DNAofthe21stCenturyBusiness The 21st Century Business is enlightened and energised by a changing world. It harnesses the power of human ingenuity and intelligent technologies to be a force for progress in society, creating and sharing value amongst all participants. DNAofthe21stCenturyBusiness
  73. 73. What is leadership style? How does it engage talent? How does it set direction and priorities? What is the culture of the business? What is the market approach? What is the organisation structure? How does it innovate and progress? What is the impact which results? DNAofthe21stCenturyBusiness © Peter Fisk 2019 How does it operate and deliver? DNAofthe21stCenturyBusiness
  74. 74. • Future shaping • Embracing ambiguity • Integrating people • Driving change • Amplifying potential INSPIRING LEADERSHIP • Meaningful purpose • Focused relevance • Leveraged assets • Self-tuning adaption • Evolving portfolio DYNAMIC STRATEGY • Customer sensing • Moonshot thinking • Market multipliers • Experiential brands • Communally engaging MARKET MAKING DNAofthe21stCenturyBusiness © Peter Fisk 2019 DNAofthe21stCenturyBusiness
  75. 75. • Future shaping • Embracing ambiguity • Integrating people • Driving change • Amplifying potential INSPIRING LEADERSHIP • Diverse teaming • Project clusters • Dynamic resourcing • Continual learning • Augmenting humanity CREATIVE TALENT • Meaningful purpose • Focused relevance • Leveraged assets • Self-tuning adaption • Evolving portfolio DYNAMIC STRATEGY • Growth mindset • Energising spirit • Collective momentum • Transparent and ethical • Continuous learning PROGRESSIVE CULTURE • Customer sensing • Moonshot thinking • Market multipliers • Experiential brands • Communally engaging MARKET MAKING • Deep insight • Intuitive design • Technology enabled • Fast experimentation • Adapt and scale RELENTLESS INNOVATION DNAofthe21stCenturyBusiness © Peter Fisk 2019 DNAofthe21stCenturyBusiness
  76. 76. • Future shaping • Embracing ambiguity • Integrating people • Driving change • Amplifying potential INSPIRING LEADERSHIP • Diverse teaming • Project clusters • Dynamic resourcing • Continual learning • Augmenting humanity CREATIVE TALENT • Meaningful purpose • Focused relevance • Leveraged assets • Self-tuning adaption • Evolving portfolio DYNAMIC STRATEGY • Growth mindset • Energising spirit • Collective momentum • Transparent and ethical • Continuous learning PROGRESSIVE CULTURE • Customer sensing • Moonshot thinking • Market multipliers • Experiential brands • Communally engaging MARKET MAKING • Network structure • Butterfly centred • Intelligent automation • Positive sustainability • Smart ecosystem AGILE ORGANISATION • Deep insight • Intuitive design • Technology enabled • Fast experimentation • Adapt and scale RELENTLESS INNOVATION • Customer enabling • Growth accelerating • Society enhancing • Personally fulfilling • Future sustaining EXPONENTIAL IMPACT DNAofthe21stCenturyBusiness © Peter Fisk 2019 • Aligned delivery • Efficient processes • Fast and precise • Collaborative working • Metrics and rewards SEAMLESS ACTION DNAofthe21stCenturyBusiness
  77. 77. What does this mean for you? © Peter Fisk 2019
  78. 78. Email: peterfisk@peterfisk.com Web: theGeniusWorks.com

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