1.
Professor PETER FISK
peterfisk@peterfisk.com
theGeniusWorks.com
GAMECHANGERS/RETAIL

2.
Finding growth Engaging consumers
Innovating retail Winning retailers
GAMECHANGERS/RETAIL

3.
Finding growth
1. We live in an incredible world
2. Change brings new opportunity
3. The future is not like the past
4. Embrace the power shifts
5. See the world like consumers do
@geniusworks
GAMECHANGERS/RETAIL

4.
New opportunities to grow
@geniusworks

5.
Anything is possible
@geniusworks

6.
Uber and beyond
@geniusworks

7.
Tesla’s Supercharger
@geniusworks

8.
Xiaomi, the new Apple
@geniusworks

9.
@geniusworks

10.
Tectonic shifts
@geniusworks

11.
East
Small
West
Big
+genius
ProfitVolume
@geniusworks

12.
ImaginationCapability
+genius
CollaborativeIndependent
DisruptingEvolving
@geniusworks

13.
Customer
Pull
Relevance
Business
Push
Average
+genius
@geniusworks

14.
Think different
@geniusworks

15.
See the world like consumers do
@geniusworks

16.
See the world like consumers do
ConsumerRetailer
@geniusworks

17.
1. Fast and easy
2. Human and caring
3. Personal and creative
4. Social and sharing
5. Experiential and enabling
Engaging consumers
@geniusworks
GAMECHANGERS/RETAIL

18.
Trend 1: Fast and easy
Example: Amazon Dash
@geniusworks

19.
Example: Aussie Farmers Direct
Trend 1: Fast and easy
@geniusworks

20.
Example: Positive Luxury
Trend 2: Human and caring
@geniusworks

21.
Trend 2: Human and caring
Example: Fishpeople
@geniusworks

22.
Trend 3: Personal and creative
Example: Techshop
@geniusworks

23.
Example: Threadless
Trend 3: Personal and creative
@geniusworks

24.
Trend 4: Social and sharing
Example: Instagram Shop Now
@geniusworks

25.
Example: Rapha Cycle Club
Trend 4: Social and sharing
@geniusworks

26.
Trend 5: Experiential and enabling
Example: Lululemon Yoga Studios
@geniusworks

27.
Example: Brooklyn Superhero
Trend 5: Experiential and enabling
@geniusworks

28.
1. Innovate every part of retail concept
2. Innovate for your best consumers
3. Innovate digital and physical together
4. Innovate brands beyond stores
5. Innovate to grow with consumers
Innovating retail
@geniusworks
GAMECHANGERS/RETAIL

29.
es
1. 23 & Me
2. Aravind
3. Editas
4. Genentech
5. Intuitive Surgical
6. Narayana Hosp
7. Organova
8. PatientsLikeMe
9. Scanadu
10. Second Sight
1. Amazon
2. Aussie Farmers
3. Etsy
4. Farfetch
5. Le Pain Quotidien
6. Pinterest
7. Positive Luxury
8. Trader Joe’s
9. Yihaodian
10. Zappos
1. Apple
2. Beauty’in
3. DJI
4. Go Pro
5. Lego
6. Method
7. Natura
8. Nike+
9. Oculus Rift
10. Renova
1. Alibaba
2. ARM
3. Bharti Airtel
4. GE
5. Google X
6. OneWeb
7. Raspberry Pi
8. Samsung
9. Slack
10. Xiaomi
1. Aeromobil
2. Air Asia
3. Airbnb
4. CitizenM
5. Emirates
6. Kulula
7. RedBus
8. Uber
9. Virgin Galactic
10. Zipcars
1. 3DHubs
2. Corning
3. DP World
4. Dyson
5. Embraer
6. Local Motors
7. Space X
8. Syngenta
9. Tata
10. Tesla
1. Brewdog
2. GrameenDanone
3. Graze
4. Juan Valdez
5. LA Organic
6. Moa Beer
7. Modern Meadow
8. Nespresso
9. Yeni Reki
10. Zespri
1. Ashmei
2. Beats
3. Desigual
4. Jonny Cupcake
5. Inditex
6. Patagonia
7. Rapha
8. Shang Xai
9. Threadless
10. Tom’s
1. Aspiration
2. La Caixa
3. Fidor
4. First National
5. Moven
6. M-Pesa
7. Robinhood
8. Square
9. Umpqau
10. Zidisha
1. Al Jazeera
2. Coursera
3. Netflix
4. Periscope
5. Pledge Music
6. Red Bull
7. RiotGames
8. Spotify
9. Ushahida
10. WeChat
futureproduct futurefashion futurefood
futurehealth futuretech futuremakersfuturebank
futuretravel
N/S American brands European brands African/Arab brands Asia/Pacific brands
futuremedia
1. Ashoka
2. AzuriTech
3. Graal Bio
4. IBM
5. IDEO
6. Kickstarter
7. Li & Fung
8. Live Nation
9. Salesforce
10. Y Combinator
1. Bitcoin
2. Bhutan
3. City FC
4. The Elders
5. Lovemarks
6. ParkRun
7. Planetary Res
8. WWF
9. Zoe Suggs
10. You
futureservice futurebrands
© Peter Fisk 2016
peterfisk@peterfisk.com
GAMECHANGERS: WORLD’S MOST DISRUPTIVE INNOVATORS
futurestore

30.
audacious
Google X 23 and Me
Syngenta Tesla Motors
@geniusworks

31.
© Peter Fisk 2015
More details in the new “Gamechangers” book
1. Innovate … every part of retail concept
@geniusworks

32.
Disney
Moven
Juan Valdez Cafe
Safaricom
Change
Why
enabling
@geniusworks

33.
© Peter Fisk 2015
More details in the new “Gamechangers” book
ConsumerRetailer
2. Innovate … with your best consumers
@geniusworks

34.
Amazon
Fidor Bank
Scanadu
Intuitive Surgical
intelligent

35.
© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
3. Innovate … digital and physical together
PHYSICAL
Local place
Meeting place
Experiencing place
Entertaining place
Learning place
Making place
Global space
Discovering space
Personal space
Extending space
Buying space
Supporting space
DIGITAL
+

36.
Li and Fung
Tencent
Alibaba
3DHubs
networked

37.
© Peter Fisk 2015
More details in the new “Gamechangers” book
4. Innovate … brands beyond stores
DIGITALDIGITAL WITH PHYSICAL
STORE WITH OWN BRANDS
BRANDS IN OTHER STORES
BRANDS IN OTHER STORES
BRANDS IN OTHER STORES
@geniusworks

38.
Airbnb
Nike+
Lego
Threadless
collaborative
@geniusworks

39.
Movement
Collaborative
Customer
Customer
Customer
Customer
Customer
Customer
Brand-
enabled
community
Co-enable Co-design
Co-create
Co-sellCo-support
Co-consume
5. Innovate … growing with consumers
@geniusworks

40.
What will you do?
@geniusworks

41.
1. Change the game, don’t play the game
2. Define your business around consumers
3. Connect physical and digital formats
4. Build your brands beyond stores
5. Enable people to achieve more, together
Winning retailers
@geniusworks
GAMECHANGERS/RETAIL

42.
@geniusworks

43.
+genius@geniusworks

44.
@geniusworks

45.
Be bold
Be brave
Be brilliant

46.
peterfisk@peterfisk.com
@geniusworks
theGeniusWorks.com
GAMECHANGERS/RETAIL