Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Gamechangers Retail: Growth through Consumer-Centric Innovation

2,770 views

Published on

Updated summary of Gamechangers insights for the retail sector - includes the 5 biggest consumer trends driving retail innovation - and examples of the most innovative retailers, including Amazon Dash, Aussie Farmers Direct, and many more. As presented at the APED Retail Congress in Lisbon Portugal 3 May 2016. More details about innovation in retail, and every other sector, plus keynotes, workshops and consulting projects ... at theGeniusWorks.com

Published in: Business
  • Be the first to comment

Gamechangers Retail: Growth through Consumer-Centric Innovation

  1. 1. Professor PETER FISK peterfisk@peterfisk.com theGeniusWorks.com GAMECHANGERS/RETAIL
  2. 2. Finding growth Engaging consumers Innovating retail Winning retailers GAMECHANGERS/RETAIL
  3. 3. Finding growth 1.  We live in an incredible world 2.  Change brings new opportunity 3.  The future is not like the past 4.  Embrace the power shifts 5.  See the world like consumers do @geniusworks GAMECHANGERS/RETAIL
  4. 4. New opportunities to grow @geniusworks
  5. 5. Anything is possible @geniusworks
  6. 6. Uber and beyond @geniusworks
  7. 7. Tesla’s Supercharger @geniusworks
  8. 8. Xiaomi, the new Apple @geniusworks
  9. 9. @geniusworks
  10. 10. Tectonic shifts @geniusworks
  11. 11. East Small West Big +genius ProfitVolume @geniusworks
  12. 12. ImaginationCapability +genius CollaborativeIndependent DisruptingEvolving @geniusworks
  13. 13. Customer Pull Relevance Business Push Average +genius @geniusworks
  14. 14. Think different @geniusworks
  15. 15. See the world like consumers do @geniusworks
  16. 16. See the world like consumers do ConsumerRetailer @geniusworks
  17. 17. 1.  Fast and easy 2.  Human and caring 3.  Personal and creative 4.  Social and sharing 5.  Experiential and enabling Engaging consumers @geniusworks GAMECHANGERS/RETAIL
  18. 18. Trend 1: Fast and easy Example: Amazon Dash @geniusworks
  19. 19. Example: Aussie Farmers Direct Trend 1: Fast and easy @geniusworks
  20. 20. Example: Positive Luxury Trend 2: Human and caring @geniusworks
  21. 21. Trend 2: Human and caring Example: Fishpeople @geniusworks
  22. 22. Trend 3: Personal and creative Example: Techshop @geniusworks
  23. 23. Example: Threadless Trend 3: Personal and creative @geniusworks
  24. 24. Trend 4: Social and sharing Example: Instagram Shop Now @geniusworks
  25. 25. Example: Rapha Cycle Club Trend 4: Social and sharing @geniusworks
  26. 26. Trend 5: Experiential and enabling Example: Lululemon Yoga Studios @geniusworks
  27. 27. Example: Brooklyn Superhero Trend 5: Experiential and enabling @geniusworks
  28. 28. 1.  Innovate every part of retail concept 2.  Innovate for your best consumers 3.  Innovate digital and physical together 4.  Innovate brands beyond stores 5.  Innovate to grow with consumers Innovating retail @geniusworks GAMECHANGERS/RETAIL
  29. 29. es 1.  23 & Me 2.  Aravind 3.  Editas 4.  Genentech 5.  Intuitive Surgical 6.  Narayana Hosp 7.  Organova 8.  PatientsLikeMe 9.  Scanadu 10. Second Sight 1.  Amazon 2.  Aussie Farmers 3.  Etsy 4.  Farfetch 5.  Le Pain Quotidien 6.  Pinterest 7.  Positive Luxury 8.  Trader Joe’s 9.  Yihaodian 10. Zappos 1.  Apple 2.  Beauty’in 3.  DJI 4.  Go Pro 5.  Lego 6.  Method 7.  Natura 8.  Nike+ 9.  Oculus Rift 10. Renova 1.  Alibaba 2.  ARM 3.  Bharti Airtel 4.  GE 5.  Google X 6.  OneWeb 7.  Raspberry Pi 8.  Samsung 9.  Slack 10. Xiaomi 1.  Aeromobil 2.  Air Asia 3.  Airbnb 4.  CitizenM 5.  Emirates 6.  Kulula 7.  RedBus 8.  Uber 9.  Virgin Galactic 10. Zipcars 1.  3DHubs 2.  Corning 3.  DP World 4.  Dyson 5.  Embraer 6.  Local Motors 7.  Space X 8.  Syngenta 9.  Tata 10. Tesla 1.  Brewdog 2.  GrameenDanone 3.  Graze 4.  Juan Valdez 5.  LA Organic 6.  Moa Beer 7.  Modern Meadow 8.  Nespresso 9.  Yeni Reki 10. Zespri 1.  Ashmei 2.  Beats 3.  Desigual 4.  Jonny Cupcake 5.  Inditex 6.  Patagonia 7.  Rapha 8.  Shang Xai 9.  Threadless 10. Tom’s 1.  Aspiration 2.  La Caixa 3.  Fidor 4.  First National 5.  Moven 6.  M-Pesa 7.  Robinhood 8.  Square 9.  Umpqau 10. Zidisha 1.  Al Jazeera 2.  Coursera 3.  Netflix 4.  Periscope 5.  Pledge Music 6.  Red Bull 7.  RiotGames 8.  Spotify 9.  Ushahida 10. WeChat futureproduct futurefashion futurefood futurehealth futuretech futuremakersfuturebank futuretravel N/S American brands European brands African/Arab brands Asia/Pacific brands futuremedia 1.  Ashoka 2.  AzuriTech 3.  Graal Bio 4.  IBM 5.  IDEO 6.  Kickstarter 7.  Li & Fung 8.  Live Nation 9.  Salesforce 10. Y Combinator 1.  Bitcoin 2.  Bhutan 3.  City FC 4.  The Elders 5.  Lovemarks 6.  ParkRun 7.  Planetary Res 8.  WWF 9.  Zoe Suggs 10. You futureservice futurebrands © Peter Fisk 2016 peterfisk@peterfisk.com GAMECHANGERS: WORLD’S MOST DISRUPTIVE INNOVATORS futurestore
  30. 30. audacious Google X 23 and Me Syngenta Tesla Motors @geniusworks
  31. 31. © Peter Fisk 2015 More details in the new “Gamechangers” book 1. Innovate … every part of retail concept @geniusworks
  32. 32. Disney Moven Juan Valdez Cafe Safaricom Change Why enabling @geniusworks
  33. 33. © Peter Fisk 2015 More details in the new “Gamechangers” book ConsumerRetailer 2. Innovate … with your best consumers @geniusworks
  34. 34. Amazon Fidor Bank Scanadu Intuitive Surgical intelligent
  35. 35. © Peter Fisk 2015 More details in the new “Gamechangers” book +genius 3. Innovate … digital and physical together PHYSICAL Local place Meeting place Experiencing place Entertaining place Learning place Making place Global space Discovering space Personal space Extending space Buying space Supporting space DIGITAL +
  36. 36. Li and Fung Tencent Alibaba 3DHubs networked
  37. 37. © Peter Fisk 2015 More details in the new “Gamechangers” book 4. Innovate … brands beyond stores DIGITALDIGITAL WITH PHYSICAL STORE WITH OWN BRANDS BRANDS IN OTHER STORES BRANDS IN OTHER STORES BRANDS IN OTHER STORES @geniusworks
  38. 38. Airbnb Nike+ Lego Threadless collaborative @geniusworks
  39. 39. Movement Collaborative Customer Customer Customer Customer Customer Customer Brand- enabled community Co-enable Co-design Co-create Co-sellCo-support Co-consume 5. Innovate … growing with consumers @geniusworks
  40. 40. What will you do? @geniusworks
  41. 41. 1.  Change the game, don’t play the game 2.  Define your business around consumers 3.  Connect physical and digital formats 4.  Build your brands beyond stores 5.  Enable people to achieve more, together Winning retailers @geniusworks GAMECHANGERS/RETAIL
  42. 42. @geniusworks
  43. 43. +genius@geniusworks
  44. 44. @geniusworks
  45. 45. Be bold Be brave Be brilliant
  46. 46. peterfisk@peterfisk.com @geniusworks theGeniusWorks.com GAMECHANGERS/RETAIL

×