Millennials are shaking up technology, politics and society around the world, and are joining the global workforce in ever greater numbers. However their attitudes have been strongly defined by the times in which they grew up. This includes the era of great advancements in equal rights for LGBT people, which Millennials have both witnessed and benefitted from. As a result, this generation is increasingly flexible and open-minded in its attitudes towards sexuality, calling into question whether LGBT-specific travel products and experiences will be so relevant in the future.
In this presentation, given at the 2016 IGLTA Annual Global Convention in Cape Town, South Africa I discuss all these issues and give recommendations on how to upgrade LGBT product development and marketing for the Millennial generation.