Philanthropy in a Digital Age: How technology is changing the advisor workflow

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Presentation made with @lori19stewart at the AiP Conference in Las Vegas. Focus of this presentation is on how technology is changing the way that individuals are seeking out charity information and how this is affecting the advisor workflow.

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  • LinkedIn Labs – social networking image… what’s your organizations value?Self reflection exercise.
  • Lucy Bernholtz put together a timeline of the business of philanthropy a few years ago. This chart shows the way that people are interacting in the charitable space. It is no longer seen as a repository of “good feelings and money for good.” The charitable sector is sophisticated and complex. Like any industry, the philanthropic market now includes formalized corporate structures, academic reviews, regulations and standards and ways of measuring growth and change.This leads me into my third premise:Philanthropy is dead.Charities are no longer just operating because it is the right thing to do. There is a competitive landscape. I am going to pick one type of group because they have great market visibility... Breast Cancer.Just looking at Calgary’s market there are 15 organizations that deal with breast-cancer related issues. These organizations range from pre-and post-care support, to research and development, to family support, to religious-based support groups. One way that they are trying to “compete for donor support” is by diversifying their organizations product and service offerings. Ultimately what this means is that there is duplication in the market. How donors manage this duplication moving beyond just the emotional connection, there is now a need for donors to understand difference between one support group service offered through agency Y and another support group service offered through agency X. Don’t get me wrong, emotions and who is asking is still very much an influencing factor.Because of this new competitive landscape, the exchange between those that are financing the organization (i.e. Donors), those that are benefiting from the organization, those that are regulating the organization, and those that are working within the organization is no longer ONLY goodwill based.Don’t get me wrong, people are still donating. Charitable decisions are still predominantly made based on emotions first. But long-term engagement with donors, whether they are individuals, family foundations, large corporations or small businesses are built around expectations. Those expectations include some sort of exchange. That exchange can be as simple as a thank you note or as complex as a Social Return on Investment review.This means that the way organizations approach accessing funds has to shift.
  • The fourth premise is that we are in the beginning stages of a revolution:To quote iGenTribe.com - “Skills have been replaced by knowledge. Attitude has replaced experience. Leadership has replaced management.”For a revolution to occur there needs to be: - Improved productivity - Technology - Raw Materials - InfrastructureThe current revolution sees the internet technology is improving productivity by generating more virtual people power. The raw materials are ideas, and the infrastructure is both the public policies and the use of the basic technology. What is resulting is a new definition of community.Just look at Facebook or Google +. In Facebook, you have friends and fans. You can unfriend a friend and unlike an organization  just by clicking a button. Or in Google you can create online cliques of friends by cataloguing and categorizing as you see fit.This shift in how we define community is also changing how we raise funds. Technology is allowing us to crowdsource financing either through donations, micro-loans, micro-donations, crowdfunding projects and raising start-up capital for new ventures. Technology is allowing us to move back to a village capital model where all ships rise on the collective success. This is the new economy and one that is going to shape the way that charities raise funds for the next three generations.
  • So in this new economy, who is influencing whom?
  • 2008 stats
  • And there are models that are out there. Social Impact bonds in the UK or the Kickstarter model for seed investors in US based for profit businesses (not all are social enterprises), or what Oiko Credit is doing in the micro-lending space in international development.
  • Larry Ellison states that the profit motive is what should be driving social change. Regardless of what you think of him as a businessman, philanthropic entrepreneurs and entrepreneurial philanthropists are looking at how profits can augment revenues within organizations.So far, it has been my experience and one that Malcolm Burrows from Aqueduct validated in a recent presentation on trends from his foundation, that donors have kept two distinct piles of money. One that is purely for charitable purposes – i.e. The emotions are influencing the decision and there is not ROI beyond what was stated by the charity. And the other as an investment tool, so a financial return is expected and shares are issued.The competition between for-profit and non-profit social ventures is not playing out in the market as it pertains to investment dollars. What is playing out is who is achieving what ends faster. This depends on what is being measured and what success is about.Playing out in contrast to this is the way that technology companies grow. Collaboration and cross-polinization of ideas is how new businesses and innovation emerges. Think back to the slide about social enterprises. Social innovation only happens when there are people to socialize with. Just like the extraction of carbon resources moved the industrial revolution forward, the creation of tech-based social ideas is what will move this next revolution forward. And we are seeing it play out in the Silicon Valley, in Austin, in Vancouver and even Alberta.
  • Local examples:DIRTTConscious BrandsBenevity
  • Philanthropy in a Digital Age: How technology is changing the advisor workflow

    1. 1. Philanthropy in a Digital AgeCharity, Community, Technology and the Drivers for ChangePresented by: Gena Rotstein, Place2Give and Lori Stewart, Innovate Calgary
    2. 2. Key Learnings The intersection of technology and social change Implications on Advisor workflow Case studies eBay “Auction for America” Awesome Foundation Kiva.org Charity Navigator & Place2Give
    3. 3. “Unlike in past eras, social sector organizationsare now in direct control of a mass mediacommunication medium, more powerful thanany that proceeded it”- The Communications Network
    4. 4. Social InvestingSocial Return onInvestingSocialEntrepreneurshipSocial Finance/Social CapitalShared ValueCollective ImpactSocial InnovationSocial Good
    5. 5. Charity Evolution
    6. 6. Resourcing Social Change Personal & Family SocialVision What we do… Volunteering Time Donating In-Kind Chequebook Charity Engaged Philanthropy Strategic Philanthropy Leaving a Legacy Front-line Charity Annual Giving Special Events Private Foundation Public Foundation Charitable Trust Donor Advised Fund Giving Circle Crowdfunding Micro-Loans “Groans” Social Impact Investing How we do it... Why we do...
    7. 7. “Heading for a Revolution...”Industrial Revolution Improved productivity Assembly Line Technology  Steampower, shipping systems Raw materials  Resourceextraction Infrastructure  GovernmentPoliciesInformation Revolution Improved productivity Social networks to leverageoperational objectives(crowd-sourcing) Technology  Internet Raw materials  Ideas Infrastructure  GovernmentPolicies, co-work space, socialnetworks
    8. 8. Information FlowDonor Advisor Charity
    9. 9. New Economic Models The Sharing Economy  Latitude Research The Creative Economy  Richard Florida New Wealth  The Emergence Collective The App Store Economy  Digital Buzz Blog Idea Economy  iGenTribe.com
    10. 10. Case Study: For Profit Social Enterprise
    11. 11. Sharing Economy
    12. 12. Village Capital
    13. 13. Case Study: Power of the Crowd
    14. 14. Case Study: Power of the Crowd
    15. 15. Creative Economy
    16. 16. Case Study: Co-Work Spaces &Innovation Hubs
    17. 17. Idea Economy
    18. 18. Case Study: Hack-a-Thon#Hack4Good
    19. 19. Collective ImpactSource: Collective Impact – Kramer, FSG Consulting
    20. 20. Case Study: Micro-Lending
    21. 21. Case Study: Micro-Lending
    22. 22. Case Study:Transparency, Accountabilityand “Co-Opetition”
    23. 23.  Philanthrocapitalism Giving 2.0 Giving Well The Art of Giving End of Fundraising Impact Assets Uncharitable MFG Change, Generating SocialCapital, Charity Hive - Blogs The Creative Class The Blue Sweater Soul of a Citizen The HIP Investor Harvard Business Review, StanfordSocial Innovation ReviewBook List
    24. 24. References Network for Good The Communications Network Stanford Social Innovation Review Un:Common Innovation

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