Tech for good // Nov 2010

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Presentation on how not for profits and charities can use social media with little or no budget or resource

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Tech for good // Nov 2010

  1. 1. No Budget? No Resource? No Problem. @gemmawent redcubemarketing.com
  2. 2. ? Why am I here
  3. 3. I don’t specialise in the not for profit sector
  4. 4. But I do help SME’s understand how to use social media
  5. 5. They have similar issues
  6. 6. Little or no budget
  7. 7. Little or no" resource
  8. 8. But it is possible
  9. 9. Not for profits can use social media to …
  10. 10. Build awareness Build relationships Build community Create advocates Create word of mouth Encourage philanthropy
  11. 11. Here are a few things that could help you achieve these with little budget or resource
  12. 12. Are you sure there’s no budget?
  13. 13. Build the right business case by using the right language
  14. 14. Delve into the psyche of your decision makers. How do they think? What are the real issues they have with giving support to social media activity? Things like engagement, transparency and community are gold dust to marketers, but to those that hold the purse strings they mean nothing. Tell them what they need to know. The ROI stuff. Show them what social media can achieve with relevant case studies, show how you’ll do it, how long it will take, show investment vs return expectation. Make it a no brainer.
  15. 15. Review current marketing (and other) activities. If they don’t deliver, ditch them.
  16. 16. Create the right strategy
  17. 17. Keep an eye out for natural stars
  18. 18. Give your core social team the right training, support and guidelines Then roll it out to your staff, allowing them to spread the message and engage with those who share their passion for the cause When done right, social media should spread through an organisation, giving employees a voice Do some digging, who in your organisation is naturally good at this social stuff? But ahead of this, also check …
  19. 19. Are there mixed messages coming from within? If so fix this first
  20. 20. Stuff! Other! stuff! Different! stuff! THE ! GOOD! STUFF! Integration’s what we need
  21. 21. Emailers! Database! Social! THE ! GOOD! STUFF! Eg: Emailers and Social
  22. 22. If you have a quality emailer database, harness the power of your engaged communities by linking the two: ‘Share on social media’ (eg Facebook Like) links in your emails (and of course you can use the data from this to understand your audiences popular social networks) Add social connect buttons to emailers, encouraging people in your database to engage with your community
  23. 23. Online emailer suppliers, like Mail Chimp and Constant Contact, help integration by providing social share tools for you to add to emailers or newsletters easily Mail Chimp also allows you to see which social platforms your database are using through their emails, as well as drilling down into more specific information about that person Mail Chimp also integrates with Eventbrite if you’re holding an event
  24. 24. If you only have time for one or two social profiles, do it well
  25. 25. No time to engage with and manage a Twitter or Facebook community? Publish a blog and write posts that convey your passion for the cause. Allow readers to share content across social networks to spread the word. Encourage advocates to write guest posts for you to really get people engaging Offer blog content to online publishers and other blogs to spread awareness. Use blogger outreach programs to identify influencers you should connect with
  26. 26. Only have time for one social network? Find out where your advocates are and go where they are. Use free listening tools for this, such as Social Mention Addictomatic SM2 (Free for a low number of searches) Search.twitter Google Alerts Once you’ve chosen the right network, find advocates and engage with them by giving what they need to feel part of your community
  27. 27. OR come up with a creative idea to help engage with your community Marie Curie have a great example of this through their Tweaparty initiative. Although, at the time, they were still developing a social media strategy and team, a group of passionate individuals had a brainwave …
  28. 28. Thank you @gemmawent http://redcubemarketing.com linkedin.com/in/gemmawent gemma@redcubemarketing.com @stuartwitts // @mariecurieuk http://mariecurie.org.uk
  29. 29. Credits & Resources A few links that might help you: http://delicious.com/gemmawent/casestudies http://delicious.com/gemmawent/monitoring http://redcubemarketing-blog.com/category/social-media-strategy-series/ Photos: http://www.sxc.hu/profile/dilalola http://www.flickr.com/photos/tallkev/ http://www.flickr.com/photos/astroboy44/ http://www.flickr.com/photos/macsurak/

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