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Innovation, productivity. By means of knowledge management. Knowledge management is is the best tool to tackle the business challenges of today: Innovation and productivity increase. Handling ageing. Reducing training times. Reducing costs. These are only a few of the more than 70 strategic goals which can be tackled by knowledge management. . Subscribe to one of our courses on www.kmuniversity4all.com or check out www.gswconsulting.org.