Personal Information
Organization / Workplace
Greater New York City Area United States
Occupation
Digital Experience & Transformation Leader
Industry
Consulting / Advisory
Website
www.sapientrazorfish.com
About
Senior Digital Customer Experience Transformation Leader
Enterprise-scale transformation, innovation and customer experience strategy sales and engagement leader, supporting large-scale strategy projects generating $10+ million CX transformation roadmaps
"If you want to understand value drivers for the future -- you've got to get Gabe involved with your project, or you're missing out." - Brian Miller, SapientRazorfish
Tags
customer experience
trends
sapientnitro
2016 trends
brand
ux
research
omnichannel
cx
ux of personality
brand character
bots
brand personality
chatbots
business strategy
mxm
consulting
sapient
expertise
strategist
framework
experience strategy
subject matter expert
r/ga
marketing strategy
career
transformation strategy
strategy
marketing
guided selling
study
starbucks
2016 retail trends
home depot
2016
pirch
target
nordstrom
samsung
retail
shopper
information technology
human resources
security
user experience
employee engagement
employee experience
measurement; experience
customer satisfaction
nps
design
hardware
disruption
wearable tech
entertainment
internet of things
phyical
maker
digital
brands
google glass
retail innovation
recap
collaborative economy
summary
readout
future
sxsw 2013
See more
Presentations
(6)
See all
Likes
(576)
See all
How to Build a Customer Experience Framework
Centerline Digital
•
8 years ago
Collaboration Insights Webinar: The 9 Types of Collaborators
Central Desktop
•
11 years ago
Redesigning work in an age of automation
Plan
•
4 years ago
ROBOTS & HUMANS: THE FUTURE IS NOW
Year of the X
•
6 years ago
The Future of Work
JoAnna Cheshire
•
5 years ago
Digital Transformation: What it is and how to get there
Econsultancy
•
9 years ago
Essentials of Product Management
Janna Bastow
•
10 years ago
Product Management
Teaching Excellence
•
14 years ago
The Role of the New CMO | Accenture
accenture
•
4 years ago
From Me to We: The Rise of the Purpose-Led Brand (US Edition)
accenture
•
4 years ago
“Haves” and “have-mores”: the accelerating digitization of the US economy
McKinsey on Marketing & Sales
•
7 years ago
Emerging technologies and how they will impact the business and marketing landscape
McKinsey on Marketing & Sales
•
5 years ago
B2B Digital Sales - Sell the buyer’s way
McKinsey on Marketing & Sales
•
5 years ago
2019 Accenture Global Financial Services Consumer Study: Summary
accenture
•
4 years ago
Lean UX + UX Strat, from UX Strat conference, September 2013
Joshua Seiden
•
9 years ago
The Little Book of IDEO: Values
Tim Brown
•
9 years ago
Spotify Engineering Culture
ohellojames
•
8 years ago
Finding True North
Jonathan Ronzio
•
8 years ago
Code as Craft: Building a Strong Engineering Culture at Etsy
Chad Dickerson
•
11 years ago
The Asana Culture Code
Asana
•
6 years ago
Netflix Business Model & Strategy
Evgenii Gvozdev
•
9 years ago
Culture Code: Creating A Lovable Company
HubSpot
•
10 years ago
Culture
Reed Hastings
•
13 years ago
UX STRAT USA 2018 Presentation: Heidi Munc, Nationwide
UX STRAT
•
4 years ago
The GaryVee Content Model
Gary Vaynerchuk
•
4 years ago
The Network Effects Bible
NFX
•
5 years ago
10 facts about jobs in the future
Pew Research Center's Internet & American Life Project
•
5 years ago
Why should you care about CX? Top 3 reasons
Alec Coughlin
•
4 years ago
Design Thinking and Lean UX
Lillian Ayla Ersoy
•
7 years ago
Presentations
(6)
See all
Likes
(576)
See all
How to Build a Customer Experience Framework
Centerline Digital
•
8 years ago
Collaboration Insights Webinar: The 9 Types of Collaborators
Central Desktop
•
11 years ago
Redesigning work in an age of automation
Plan
•
4 years ago
ROBOTS & HUMANS: THE FUTURE IS NOW
Year of the X
•
6 years ago
The Future of Work
JoAnna Cheshire
•
5 years ago
Digital Transformation: What it is and how to get there
Econsultancy
•
9 years ago
Essentials of Product Management
Janna Bastow
•
10 years ago
Product Management
Teaching Excellence
•
14 years ago
The Role of the New CMO | Accenture
accenture
•
4 years ago
From Me to We: The Rise of the Purpose-Led Brand (US Edition)
accenture
•
4 years ago
“Haves” and “have-mores”: the accelerating digitization of the US economy
McKinsey on Marketing & Sales
•
7 years ago
Emerging technologies and how they will impact the business and marketing landscape
McKinsey on Marketing & Sales
•
5 years ago
B2B Digital Sales - Sell the buyer’s way
McKinsey on Marketing & Sales
•
5 years ago
2019 Accenture Global Financial Services Consumer Study: Summary
accenture
•
4 years ago
Lean UX + UX Strat, from UX Strat conference, September 2013
Joshua Seiden
•
9 years ago
The Little Book of IDEO: Values
Tim Brown
•
9 years ago
Spotify Engineering Culture
ohellojames
•
8 years ago
Finding True North
Jonathan Ronzio
•
8 years ago
Code as Craft: Building a Strong Engineering Culture at Etsy
Chad Dickerson
•
11 years ago
The Asana Culture Code
Asana
•
6 years ago
Netflix Business Model & Strategy
Evgenii Gvozdev
•
9 years ago
Culture Code: Creating A Lovable Company
HubSpot
•
10 years ago
Culture
Reed Hastings
•
13 years ago
UX STRAT USA 2018 Presentation: Heidi Munc, Nationwide
UX STRAT
•
4 years ago
The GaryVee Content Model
Gary Vaynerchuk
•
4 years ago
The Network Effects Bible
NFX
•
5 years ago
10 facts about jobs in the future
Pew Research Center's Internet & American Life Project
•
5 years ago
Why should you care about CX? Top 3 reasons
Alec Coughlin
•
4 years ago
Design Thinking and Lean UX
Lillian Ayla Ersoy
•
7 years ago
Personal Information
Organization / Workplace
Greater New York City Area United States
Occupation
Digital Experience & Transformation Leader
Industry
Consulting / Advisory
Website
www.sapientrazorfish.com
About
Senior Digital Customer Experience Transformation Leader
Enterprise-scale transformation, innovation and customer experience strategy sales and engagement leader, supporting large-scale strategy projects generating $10+ million CX transformation roadmaps
"If you want to understand value drivers for the future -- you've got to get Gabe involved with your project, or you're missing out." - Brian Miller, SapientRazorfish
Tags
customer experience
trends
sapientnitro
2016 trends
brand
ux
research
omnichannel
cx
ux of personality
brand character
bots
brand personality
chatbots
business strategy
mxm
consulting
sapient
expertise
strategist
framework
experience strategy
subject matter expert
r/ga
marketing strategy
career
transformation strategy
strategy
marketing
guided selling
study
starbucks
2016 retail trends
home depot
2016
pirch
target
nordstrom
samsung
retail
shopper
information technology
human resources
security
user experience
employee engagement
employee experience
measurement; experience
customer satisfaction
nps
design
hardware
disruption
wearable tech
entertainment
internet of things
phyical
maker
digital
brands
google glass
retail innovation
recap
collaborative economy
summary
readout
future
sxsw 2013
See more