A quick overview of a Continuous Improvement program

1. Concepts and ideas illustrated in less than
150 seconds!
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A Continuous Improvement
model

2. CONTINUOUS IMPROVEMENT &
INNOVATION
2-
DO
1-
PLAN
3-
CHECK
4-
ACT
MAINTAIN THE
GAINS
Current situation is
supported with:
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Improvement
curve for your
organisation
1. work instructions
and
2. relevant metrics

3. 2-
DO
1-
PLAN
3-
CHECK
4-
ACT
Define your ideal
(future) state after
completing your
current situation
analysis.
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Counter measures are
applied for reaching
your future state.
CONTINUOUS IMPROVEMENT &
INNOVATION
MAINTAIN THE
GAINS

4. The process is
improved but you
must now maintain
the gains.
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DANGER
CONTINUOUS IMPROVEMENT &
INNOVATION
MAINTAIN THE
GAINS

5. MAINTAIN THE
GAINS
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CONTINUOUS IMPROVEMENT &
INNOVATION
MAINTAIN THE
GAINS
Gains can be
maintained by:
1. Updating work
instructions
2. Updating metrics
3. Identifying the process
owner

6. MAINTAIN THE
GAINS
The improved process
is now stabilized.
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CONTINUOUS IMPROVEMENT &
INNOVATION

7. MAINTAIN THE
GAINS
To meet customer
requirements, you
must always look for
improvement….
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A never ending effort!
CONTINUOUS IMPROVEMENT &
INNOVATION

8. A Continuous Improvement model
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3- Future
state
4- Identify, prioritize and apply
counter measures
2- Current
condition
1- Vision
Inspired from: Toyota Kata; Managing people for improvement, adaptiveness and superior results,
page 75, Mike Rother, 2010

9. Thank you!
 This is not the END... but the BEGINNING of a simple
approach that you can use to improve your organizational
performance.
 Call us at 514-267-2244 for questions/comments or send
us an email at gbelanger@gbna.ca.
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Watch the animated
version of this
presentation:
http://gbna.ca/mp4/En_CI.mp4