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The Moodle.org forums are a great source of help but they can be frightening and scary especially if you are not technical. The presentation will cover:
An overview of the different forums so that you're in the best place to ask for help.
Where to find details of forum rules and etiquette.
What sort of default information you should give and where on your system you can find it.
How to perform typical actions like 'Purge all caches'.
Other places of information.
See the presentation on: https://www.youtube.com/watch?v=we9ChnNk7fs.