Iso 9001-presentation


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Iso 9001-presentation

  1. 1. Introduction to ISO 9000 ISO 9000 2000
  2. 2. Introduction The information in this presentation is based on the 2000 international standard (FDIS), ISO/FDIS 9001/2000.  In the following slides, the standard is paraphrased for instructional purposes. Refer to the standard for the actual text.
  3. 3. Questions we will cover today: What is ISO 9000? What does a company need to do to Register to ISO 9000? Why was the standard revised? What are our next steps?
  4. 4. ISO 9000 The ISO 9000 standard was designed by representatives from many different countries The standard outlines the basic elements of a good quality management system These elements are good business practice
  5. 5. Registration To become registered a company must first implement the requirements of ISO 9000  Evaluate your current quality system  Add systems and processes to meet the requirements  Document your processes as a Quality Manual, Procedures and Work Instructions
  6. 6. Benefits of Registration Improved operations Improved operating margin External recognition Market expansion
  7. 7. The New Revision The standard has recently been revised. The last revision was published in 1994, and is still in use. The new standard is ISO 9000 2000 Companies may register to either standard while they coexist for 3 years. By the end of 2003, all companies will need to comply with the 2000 revision
  8. 8. Why was the standardrevised? Continuous improvement is built in to the standard, just like the systems it governs. An important focus has been to make the language more applicable to a wider range of organizations. The standard has been changed to follow a “Process Model”.
  9. 9. The Process Model  An organization is a system of interlinked processes  The new standard is geared at managing and improving those processes  Key processes – those that lead to products and services- must be identified  Methods to measure and control these processes must now be included
  10. 10. The Process Model Process ModelC Quality Management System (QMS) C Continual ImprovementU U Management ResponsibilityS ST Resource Management Measurement Analysis and T ImprovementO OM Product Realization ME ER R